Sykes Enterprises, Incorporated Issues Notice of Release of Second-Quarter 2017 Financial Results
August 07 2017 - 4:05PM
Sykes Enterprises, Incorporated ("SYKES" or the “Company”)
(NASDAQ:SYKE), a global business process outsourcing (BPO) leader
in providing comprehensive inbound customer engagement services to
Global 2000 companies, has released its financial results for the
second-quarter ended June 30, 2017. The second-quarter 2017
financial results can be viewed at either www.sykes.com, under the
“Investor News” section, or using the following link:
http://investor.sykes.com/company/investors/investor-news/2017/default.aspx.
About Sykes Enterprises,
Incorporated
Sykes Enterprises, Incorporated (“SYKES” or “the
Company”) is a global business process outsourcing (“BPO”) leader
in providing comprehensive inbound customer engagement solutions
and services to Global 2000 companies primarily in the
communications, financial services, healthcare, technology,
transportation and leisure, retail and other industries. The
Company’s differentiated end-to-end solutions and service platform
effectively engages consumers at every touch point in their
customer lifecycle, starting from digital marketing and acquisition
to customer support, technical support, up-sell/cross-sell and
retention. SYKES serves its clients through two geographic
operating regions: the Americas (United States, Canada, Latin
America, Australia and the Asia Pacific Rim) and EMEA (Europe, the
Middle East and Africa). Its Americas and EMEA regions primarily
provide customer engagement services (with an emphasis on inbound
technical support, digital marketing and demand generation, and
customer service), which includes customer assistance, healthcare
and roadside assistance, technical support, and product and service
sales to our clients’ customers. These services are delivered
through multiple communication channels including phone, e-mail,
social media, text messaging, chat and digital self-service. It
also provides various enterprise support services in the United
States that include services for our clients’ internal support
operations, from technical staffing services to outsourced
corporate help desk services. In Europe, it also provides
fulfillment services, which include order processing, payment
processing, inventory control, product delivery and product returns
handling. SYKES’ complete service offering helps its clients
acquire, retain and increase the lifetime value of their customer
relationships. The Company developed an extensive global reach with
customer engagement centers across six continents, including North
America, South America, Europe, Asia, Australia and Africa. It
delivers cost-effective solutions that enhance the customer service
experience, promote stronger brand loyalty, and bring about high
levels of performance and profitability. For additional information
please visit www.sykes.com.
For additional information contact:
Subhaash Kumar
Sykes Enterprises, Incorporated
(813) 233-7143
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