Elder Construction Lays Foundation for Future Expansion with Comcast Business
July 24 2014 - 12:20PM
Business Wire
Commercial general contracting company adopts
high speed Internet and cloud-based voice services to scale
business and improve communications between its Colorado
offices
Comcast Business today announced that Elder Construction, a
family-owned commercial general contracting company, is using
Comcast’s Business Internet and Business VoiceEdge™ services at its
offices in Colorado Springs and Windsor. As part of an IT strategy
to host the company’s data and applications in the cloud, the
Comcast Business services are helping to improve internal
efficiency, customer service and communication between employees in
its offices in northern and southern Colorado.
Elder Construction was founded in 1994 by Tom Elder in Colorado
Springs, Colorado to provide construction management, design,
build, general contracting and other commercial construction
services. In that time, the company has completed projects across a
wide variety of industries, including dental, education,
healthcare, government, retail, hospitality and entertainment,
among others. In 2010, Elder’s two sons opened a second office in
Windsor, Colorado, scaling the company’s geographic reach and
ability to build projects throughout the state. Since opening the
new location, the team found that their previous telephone service
was not able to support the direct communication needed between
offices and its mobile employees that are on-site managing
customers’ projects. In addition, as the company migrated all of
its IT operations to the cloud, Internet access became critical to
the company’s success.
“With all of our data and applications housed in the cloud, we
can’t afford to deal with an unreliable Internet connection,” said
Chris Elder, vice president of Elder Construction. “The services
that we have from Comcast Business give us the peace of mind that
we’ll have access to our data in the cloud and to coworkers at the
other offices when we need it. With Business VoiceEdge,
communication between our offices is more seamless than ever,
allowing us to manage client needs more effectively. Having both of
those needs fulfilled by the same provider simplifies things even
further and limits the time I need to spend managing relationships
with vendors.”
Elder Construction has replaced its legacy phone system with
Comcast’s Business VoiceEdge, a cloud-based, unified communications
service that provides a consistent telephone experience across both
offices and innovative features that help boost productivity, such
as a mobile app and voicemails that can be emailed to a user. The
company is also using Comcast Business Internet connections at up
to 50 Mbps at their two offices for communicating with customers,
accessing the Internet and reaching the company’s data and
applications at a remote data center.
“While many companies understand the need to expand operations
in order to foster continued growth and tap into business
opportunities present in other markets, many underestimate the
growing pains associated with expansion and the changes that need
to be made in order to remain successful,” said Shawn Adamson,
regional vice president for Comcast Business. “By moving their
network to the cloud and adopting a cloud-based unified
communications system, Elder Construction is not only able to
maintain efficiency between employees in both offices, but also to
present a single, unified entity with which existing clients and
prospective customers can interact. Moreover, the fact that our
services are highly scalable provides room for the company to grow
and expand even further.”
Comcast Business conducted a LinkedIn poll regarding Unified
Communications (UC) earlier this year, and from the responses of
633 professionals, 32 percent considered mobility features to be
the most important feature when evaluating a UC voice solution,
while 26 percent focused on ease of call management. Another 17
percent see Business voice continuity as being most important,
while 22 percent were more concerned with scalability.
About Elder Construction
Founded in 1994, Elder Construction is a family-owned, local
commercial General Contracting company specializing in Construction
Management, Design/Build, General Contracting, and Pre-construction
services. The firm’s areas of expertise span from Healthcare,
Office and Tenant Improvement, as well as Government, Retail,
Hospitality, Entertainment, Education, Worship and residential
projects. At Elder Construction, Building Green and Sustainability
are core competencies, as they look to maximize the use of
sustainable products and materials, energy efficient lighting and
well-insulated building envelopes for total energy conservation. In
2009, Elder Construction opened an office in Windsor, Colorado to
better serve the Rocky Mountain Front Range.
About Comcast Business
Comcast Business, a unit of Comcast Cable, provides advanced
communication solutions to help organizations of all sizes meet
their business objectives. Through a next-generation network that
is backed by 24/7 technical support, Comcast delivers Business
Internet, Ethernet, TV and a full portfolio of Voice services for
cost-effective, simplified communications management.
For more information, call 866-429-3085.
Follow us on Twitter @ComcastBusiness and on other
social media networks
at http://business.comcast.com/social.
About Comcast Cable
Comcast Cable is the nation's largest video, high-speed Internet
and phone provider to businesses and residential customers. Comcast
has invested in technology to build an advanced network that
delivers among the fastest broadband speeds, and brings customers
personalized video, communications and home management offerings.
Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and
technology company. Visit www.comcastcorporation.com for more
information.
ComcastCindy Parsons,
303-888-8550cindy_parsons@cable.comcast.comorDavies Murphy
GroupJason Gass, 781-418-2439jgass@daviesmurphy.com
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