Paxful Modernizes P2P with Reinvented App and Brand, featuring AI-Enhanced Safety, Security, and Support
October 15 2024 - 9:04AM
Paxful, the global payment network for people-powered money
announced a major upgrade to its brand and products for 14 million
total Paxful users in over 140 countries:
- A totally reinvented mobile and web
P2P trading experience, designed for smoother trades, getting you
the right information at the right time, and keeping you
secure.
- Dozens of core product updates
including the industry’s lowest fees on cryptocurrency swaps, plus
the addition of nearly a hundred new payment methods.
- Major improvements across safety,
security, and support - merging the best of expert talent and the
latest in AI.
New Brand, New App, New Team - Same Mission
Founded in 2015, today’s announcement represents the biggest
change to Paxful’s brand and core products since its founding, and
a breath of fresh air for peer-to-peer markets.
Paxful’s modern rebrand emphasizes simplicity, delivered across
updated web and mobile products, and is designed from the ground up
based on years of marketplace data and daily user feedback.
This inflection point comes as the team approaches 100 members
around the globe under the leadership of Paxful CEO Roshan
Dharia.
Dharia says, “We built an incredible team that works tirelessly
to connect with our users, improve our marketplace, and keep
everyone safe. Then we listened, built, and optimized everything
about Paxful, inside and out. The result is a brand new Paxful,
with the best designed app in peer-to-peer, loyal to its founding
mission: building a financial system for the 100%”
The Best of Human Ingenuity and Cutting-Edge Technology
Paxful is modernizing key areas of its business through the
integration of AI, resulting in faster trades, more intuitive
support, and enhanced scam prevention. By leveraging a substantial
dataset of historical information alongside expert human input,
Paxful's AI tools are enabling the company to accomplish more with
better results:
- Safety -
Paxful has strengthened its compliance and identity programs by
integrating crypto forensics, layered identity screening, and
process automation, all supported by a dedicated compliance team.
These enhancements facilitate quicker onboarding while reducing
risks like identity theft and blocking high-risk transactions,
ultimately protecting users from known scams and maintaining the
marketplace's integrity.
- Security -
Supported by a global 24/7 support team, Paxful’s security suite
continually scans thousands of data points from its marketplace to
prevent scams. Repeat offenders are barred from rejoining,
fostering a safer marketplace for all users.
- Support - By
pairing AI with expert moderators, Paxful has achieved resolution
times that are 2.3 times faster than the industry average. This
efficiency is complemented by newly launched features such as Live
Chat support and a streamlined knowledge base available for
self-service, ensuring that users retain access to the human touch
in support interactions.
About Paxful
Paxful is the world’s largest people-powered marketplace,
connecting over 14 million users across 140+ countries to move,
earn, save, and store money - even without a bank account. Founded
in 2015 and based in the United States, Paxful offers safe, fast,
and reliable access to the global economy through cryptocurrencies
bought and sold on a borderless peer-to-peer payment network. With
over 300 payment methods for accessing Bitcoin, USDT, and other
popular digital and local currencies, Paxful is building a
financial system for 100%.
Users can visit Paxful at https://paxful.com
For queries, users can visit reach out to media relations at
email: press@paxful.com
Contact
Elliot
LedleyElliot@EnergentMedia.net