DELRAY BEACH, Fla.,
Sept. 12, 2024 /PRNewswire/
-- The AI Agents Market is anticipated to
experience substantial expansion, ascending from a value of
USD 5.1 billion in 2024 to a
substantial worth of USD 47.1 billion
by the year 2030. This growth trajectory reflects a robust compound
annual growth rate (CAGR) of 44.8% over the forecast period. AI
agent adoption's crucial determinant is the increasing demand for
automation that enhances efficiency, scale and decision-making in
diverse sectors. As businesses are constantly pressed to streamline
operations while minimizing operational expenses, AI agents offer
an effective alternative through automating repetitive functions,
analyzing big datasets and providing real-time actionable insights.
For instance, AI agents can concurrently manage a large number of
inquiries, thus facilitating faster responses and also allowing
human representatives to handle more complicated problems. For
instance, in investment banking or medical industries, they are
utilized for data analysis as well as pattern detection so that a
timely and precise determination can be made. This automation
improves operational efficiency and enables companies to expand
their services without needing to hire more employees, making AI
agents vital for achieving growth and staying competitive.
Browse in-depth TOC on "AI Agents Market"
400 –
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60 - Figures
450 – Pages
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Scope of the Report
Report
Metrics
|
Details
|
Market size available
for years
|
2019–2030
|
Base year
considered
|
2023
|
Forecast
period
|
2024–2030
|
Forecast
units
|
USD
(Billion)
|
Segments
Covered
|
Agent System, Product
Type, Agent Role, End Users, and Region
|
Geographies
covered
|
North America, Europe,
Asia Pacific, Middle East & Africa, and Latin
America
|
Companies
covered
|
Microsoft (US), IBM
(US), Google (US), Oracle (US), AWS (US), NVIDIA (US), Meta (US),
Salesforce (US), OpenAI (US), LivePerson (US), Tempus AI (US),
Kore.ai (US), LeewayHertz (US), CS DISCO (US), Aerogility (UK),
GupShup (US), HireVue (US), Helpshift (US), Fluid AI (India),
Amelia (US), Irisity (Sweden), Cogito (US), SmartAction (US),
Cognosys (Canada), Aisera (US), Markovate (US), Rasa (US),
Stability AI (UK), Infinitus Systems (US), Sierra (US), Level AI
(US), Sybill (US), Truva (US), Leena AI (US), Tars (US), Talkie.ai
(US), HeyMilo AI (US), CUJO AI (US), K Health (US), Locale.ai (US),
Newo.ai (US), Beam AI (US), and Cognigy (Germany).
|
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Ready to deploy agents segment will account for largest
market share during the forecast period.
The major factor driving the use of pre-made (ready-to-deploy)
AI agents is the pressing need for fast and affordable AI agents
that require minimal technical knowledge to implement. These
pre-set AI agents provide companies with a quick method to improve
operations without the time-consuming custom development process.
For example, businesses such as Zendesk offer AI-driven chatbots
that can be easily added to customer support platforms to automate
replies and enhance customer service right away. In the same way,
Salesforce provides pre-built AI tools for sales and marketing
automation, allowing companies to customize customer engagements
and improve campaigns easily. The quick deployment and proven
effectiveness of these agents make them an appealing choice for
companies wanting to use AI efficiently in a fast-moving
market.
By end-user, enterprises segment is poised to account
for larger market share in 2024.
Enterprise end-users are the most significant contributor to AI
agent market as the scale of their operations are massive and
complicated, keeping them in a constant demand for AI enabled
automation, efficiency and data driven decision making process.
These companies usually handle colossal amounts of data,
complicated work-flow systems with numerous customers which make
them potential beneficiaries of AI agents capable of smoothing
processes, improving customer satisfaction levels and delivering
meaningful reports. For instance, IBM and Microsoft use AI agents
in managing their IT desks where these agents respond to basic
support problems, thus reducing response periods while leaving
enough time for human beings on difficult issues. Similarly, in
finance services, firms like JPMorgan Chase employ AI agents for
detecting cases of fraud or managing risks through analyzing
millions of transactions instantly to flag suspicious acts or
behavior patterns within them. Besides, in retail sector, companies
like Amazon employ AI agents in order to bring personalized
experience to their clients, ensure efficient supply-chain and
regulate pricing strategies.
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By region, North America to
hold the largest share by market value in 2024.
North America's leading
position in the AI agents market is mainly because of its unmatched
focus on technological advancement, significant financial backing,
and early AI acceptance in various industries. Tech leaders such as
Google, Microsoft, and Amazon are leading the way in creating AI
agents and incorporating them extensively into their operations and
their clients'. One example is how Amazon has transformed the
effectiveness of its logistics and supply chain management through
the implementation of AI agents, allowing for extensive real-time
tracking, inventory control, and predictive analytics.
The utilization of AI agents within Microsoft's Azure platform
is enabling businesses throughout North
America to automate intricate procedures and improve
decision-making with insights powered by AI. Bank of America's
AI-powered virtual assistant, Erica, has gained popularity for
delivering customized customer assistance and financial guidance,
handling more than one billion client interactions since it was
introduced. Moreover, North
America's emphasis on AI in healthcare is demonstrated
through companies such as IBM Watson Health, which uses AI agents
to help with clinical decision-making and patient care.
North America has the biggest and
most advanced market for AI agents worldwide due to the strong
venture capital ecosystem and government backing for AI research in
the region.
Top Key Companies in AI Agents Market:
The major players in the AI agents market include Google (US),
Amelia (US), IBM (US), OpenAI (US), and AWS
(US) along with SMEs and startups such as Fluid AI
(India), Stability AI (UK),
Cognigy (Germany), Aisera (US),
and Cognosys (Canada).
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