NEW YORK and LONDON, July 25,
2024 /PRNewswire/ -- AVANT, a platform for IT
decision-making and the nation's premier Technology Services
Distributor, today announced a strategic partnership with PolyAI, a
pioneer in voice AI and lifelike automation solutions for the
contact center. This partnership will allow AVANT to offer PolyAI's
industry-leading voice assistants to its extensive network of
channel partners and customers via its renowned decision-assisting
platform, Pathfinder.
"PolyAI's voice assistants are truly world-class, with the
potential to transform call center experiences – for both customer
and business alike," said Shane
McNamara, EVP of Engineering and Operations, AVANT. "We
are excited to team with PolyAI to empower our Trusted
Advisors to make informed and educated business decisions when
selecting best-in-class AI-driven contact center solutions
for their customers."
"This partnership is a significant step forward for PolyAI,"
said Michael Cibelli, VP of Channels
at PolyAI. "We chose AVANT due to their dedication to providing
today's Trusted Advisors with a robust portfolio of innovative
solutions like our customer-led voice assistants. AVANT's
commitment to PolyAI was evident from our first meeting and we are
excited for the mutual success this will bring to Trusted Advisors
and the customers they serve."
This strategic alliance between AVANT and PolyAI promises a
synergistic value creation for all stakeholders. AVANT will feature
PolyAI's solutions within its growing portfolio of global
technology solutions, empowering its Trusted Advisors to navigate
the ever-evolving technological landscape. PolyAI, in turn, will
leverage AVANT's fast-growing network of Trusted Advisors to
increase market share and supercharge its already impressive growth
track, having closed a $50 million
Series C raise round on a $500
million valuation this May.
About PolyAI
PolyAI builds customer-led voice assistants that carry on
natural conversations with customers to solve their problems.
PolyAI serves enterprises where customer dialogue is an important
part of doing business, including transformative visionaries in
global banking, hospitality, home services, insurance, energy,
retail, healthcare and telecomms, as well as NGOs and organizations
in the public sector. The company has been featured in the Forbes
AI 50 and recently won a Gold Stevie award for best Contact Center
Solution. To hear the difference lifelike voice assistants can make
for your business, visit www.poly.ai.
About AVANT
AVANT is a platform for IT decision-making and the nation's
premier distributor for next-generation technologies. AVANT
provides unique value to its extensive network of Trusted Advisors
with original research, channel sales assistance, training, and
tools to guide decision-making around IT services that promote
business growth. From complex cloud designs to global wide-area
network deployments to the latest in security services, AVANT sets
the industry standard in enabling its partners and clients to make
intelligent, data-driven decisions about services, technology and
cost-effective communications. For more information, visit
www.goavant.net.
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