City of Hamilton and Service Line Warranties of Canada Celebrate a Decade of Homeowner Savings
July 09 2024 - 10:25AM
Business Wire
This month, the City of Hamilton and Service Line Warranties of
Canada (SLWC) celebrate 10 years of working together to help
resident homeowners save time and money when faced with essential
home repairs.
In the first of its kind in Ontario, the City of Hamilton
established a program with SLWC in 2014 to help residents with
repairs needed to the water and sewer lines connecting their homes
to the city systems. Since then, 6,352 residents have enrolled in
one or more service plans, saving a cumulative $5,144,906 in
out-of-pocket repair costs.
“The partnership with SLWC has been a real success for residents
who have participated in the program and for the City of Hamilton.”
said John Savoia, Acting Manager, Utility Billing, City of
Hamilton. “For ten years, the program has benefited Hamilton
homeowners enrolled in the program by providing an affordable
payment plan to ensure emergency repairs to a homeowner’s water and
wastewater infrastructure can be completed quickly, while helping
to reduce inconvenience and worry.”
Homeowners who enroll in a SLWC emergency home repair plan have
access to an Emergency Repair Hotline available 24 hours a day and
365 days a year. SLWC arranges for an area licensed, insured and
qualified contractor to complete the repair quickly, making it a
real convenience for homeowners. Additionally, since these
contractors are paid directly by SLWC to perform the work, the
dollars stay in the community.
These Hamilton residents shared their recent experience getting
a repair done under the SLWC program:
Joseph wrote, “The experience was excellent,
understanding phone personnel, and prompt service. Repair man was
quick and efficient. Would recommend Service Line Warranties
anytime.”
Vicki said, “I have to admit, I was a little
leery of signing up for this; thought it sounded too good to be
true. So glad I did. We called, the friendliest people answered,
and an even friendlier guy showed up and fixed it within a day.
Would definitely recommend.”
In addition to educating homeowners and providing optional
protection, SLWC is committed to being a force for good in the
community. In the last three years, the company has provided
$22,230 worth of pro bono repair work to qualifying Hamilton
homeowners through its charitable arm, SLWC Cares.
“In every partnership we have, our goal is to educate residents
about their responsibility to maintain their service lines and to
take some of the worry out of a repair when a service line
emergency strikes,” Mike Van Horne, General Manager of SLWC, said.
“Our partnership with Hamilton has been a real success for
residents and the city alike, and we appreciate the opportunity the
city has given us to serve its residents.”
Hamilton residents who are interested in learning more or
enrolling in any of the available plans can visit www.slwofc.ca or
call 1 (866) 922-9006 for more information.
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version on businesswire.com: https://www.businesswire.com/news/home/20240709325968/en/
Mike Van Horne General Manager Service Line Warranty of Canada
Phone: 647-325-7614 Email: mike.vanhorne@homeserve.ca