From Chatbots to Business Allies: Explore the Future of EKAs with Intetics and Forbes Tech Council
June 17 2024 - 10:18AM
Intetics Inc., is a leading American technology company providing
custom software application development, distributed professional
teams creation, software product quality assessment, and
“all-things-digital” solutions is proud to announce the evolution
of artificial intelligence (AI) in business with the introduction
of Enterprise Knowledge Assistants (EKAs).
Boris Kontsevoi, President and CEO of Intetics Inc. and Forbes
Technology Council Member, highlights the transformative journey
from simple chatbots to sophisticated EKAs in his recent article,
“From Chatbots To Business Allies: Enterprise Knowledge
Assistants.”
Practical Use Cases: How Enterprise Knowledge Assistants
Transform Business OperationsEKAs are not just limited to
answering questions; they are designed to be integral parts of
business operations with capabilities that include:
- Customer
Support: Offering real-time, intelligent responses to
enhance customer satisfaction and reduce the workload on human
agents.
- Market
Insights: Analyzing extensive data to provide insights on
market trends and competitive standings, aiding strategic
planning.
- Content
Generation: Facilitating the creation of tailored
marketing and communication content.
- Legal and
Compliance: Managing legal documents to ensure regulatory
compliance and minimize risks.
- Predictive
Analysis: Providing forecasts and trend analyses to
support strategic planning and resource allocation.
- Learning and
Development: Delivering personalized training programs to
enhance employee skills and career progression.
- Product
Innovation: Assisting in the design and simulation of new
products, accelerating the innovation cycle.
Market Growth and AI Adoption
The AI market is projected to grow significantly, with an
expected annual growth rate of 28.46% from 2024 to 2030, resulting
in a market volume of $826.70 billion by 2030, based on Statista
data. Businesses are increasingly adopting AI tools to improve
various operations, including customer service, cybersecurity, and
fraud management, according to a survey by Forbes Advisor.
Addressing Challenges
While the adoption of AI presents numerous benefits, it also
comes with challenges such as data security concerns, integration
complexities, and potential biases in AI systems. Intetics Inc.
emphasizes the importance of custom software development to address
these challenges, ensuring robust security measures, smoother
integration, and ongoing support.
Future Prospects
The future of EKAs is promising, as these tools will be
instrumental in driving efficiency, fostering innovation, and
supporting business growth. Intetics Inc. is committed to embracing
these strategic allies and harnessing their potential to transform
the way businesses operate in the digital age.
Take advantage of our special offer: "Short Guide to Creating
Your Enterprise Knowledge Assistant (EKA)" for additional
benefits.
About Intetics
Intetics is a global leader in technology, renowned for its
commitment to innovation in AI integration and AI automation. Our
bespoke AI solutions, built on deep learning and reinforced by
robust AI cloud platforms, are designed to propel enterprises into
the future, cementing our status as a front-runner in AI and ML
software development. Utilizing our proprietary Remote
In-Sourcing® model
and Predictive Software
Engineering framework, we provide
IT-rich organizations with access to top global talent and deep
engineering expertise. With over 29 years in the industry, Intetics
consistently exceeds client expectations and holds ISO 9001 and ISO
27001 certifications. Our commitment to quality and innovation has
been recognized with numerous industry awards, including placements
on the Inc 5000 and IAOP Best Global Outsourcing 100 lists.
Irina Dubovik,
Digital Marketing Director Intetics,
i.dubovik@intetics.com
+1 (239) 217-4907