GOPPINGEN, Germany,
Dec. 2, 2020 /PRNewswire/
-- TeamViewer, a leading global provider of secure remote
connectivity solutions, today announces the compatibility of
TeamViewer Pilot with the TeamViewer Frontline suite to enable all
Pilot users to leverage the existing Frontline solutions. In
addition, the 3.0 update brings new industry-relevant features
including the support of Microsoft HoloLens 2, detailed connection
protocol reporting and real-time-annotations for head-mounted
displays.
The successful interoperability of TeamViewer Pilot and
TeamViewer Frontline now makes a variety of workflow-driven tools
easily available to TeamViewer Pilot customers, e.g., to facilitate
step-by-step instructions for assembly or maintenance procedures.
This is especially interesting for the digitalization of manual
processes along the value-chain. While TeamViewer Pilot customers
are using the new workflows for example, they can initiate a
TeamViewer Pilot support session if they need remote assistance.
Combined with TeamViewer IoT, customers can setup a full solution
from predictive maintenance alerts, to maintenance workflows with
TeamViewer Frontline and AR-based TeamViewer Pilot support.
"At TeamViewer we ensure maximum productivity with a special
focus on the interoperability of all our AR solutions by seamlessly
integrating Pilot into not only partner solutions like Microsoft
Teams but other TeamViewer products like the TeamViewer Frontline
suite or TeamViewer Tensor," says Andreas Haizmann, director of
product management at TeamViewer. "In addition, we make sure we
support as many devices as possible, like head-mounted displays,
smart glasses, smartphones and mixed reality glasses as the aspect
of compatibility is a core topic for TeamViewer in general."
The TeamViewer Pilot 3.0 update brings Microsoft HoloLens 2
support, the newest generation of mixed reality glasses by
Microsoft which allows full immersive and the best possible AR
experience. Along with detailed connection reporting, which further
improves auditing and logging of executed tasks and a unique
real-time annotation feature without pausing the video stream
for head-mounted displays.
About TeamViewer
TeamViewer is a leading global
technology company that provides a connectivity platform to
remotely access, control, manage, monitor, and repair devices of
any kind – from laptops and mobile phones to industrial machines
and robots. Though TeamViewer is free of charge for private use,
the company has more than 500,000 subscribers and enables companies
of all sizes and from all industries to digitalize their
business-critical processes through seamless connectivity. Against
the backdrop of global megatrends like device proliferation,
automation and new work, TeamViewer proactively shapes digital
transformation and continuously innovates in the fields of
Augmented Reality, Internet of Things and Artificial Intelligence.
Since the company's foundation in 2005, TeamViewer's software has
been installed on more than 2.5 billion devices around the world.
The company is headquartered in Goeppingen, Germany, and employs more than 1,200 people
globally. In 2019, TeamViewer achieved billings of around
EUR 325 million. TeamViewer AG (TMV)
is listed at Frankfurt Stock Exchange and belongs to MDAX. Further
information can be found at www.teamviewer.com.
Contact TeamViewer
Press
Martina Dier
Director, Communications
Phone: +49 (0)7161 60692 410
E-Mail: press@teamviewer.com
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SOURCE TeamViewer