Retailer opens new spoke serving Larimer County, Johnstown, Northern
Colorado area
JOHNSTOWN, Colo., Sept. 21,
2023 /PRNewswire/ -- The Kroger Co. (NYSE: KR) today
announced the official opening of a new spoke in Johnstown, Colorado. The new facility will
bring Kroger's vast selection of fresh items right to customers'
doorsteps, including unique Our Brands products and favorite
national brands, in addition to cost-saving offerings, making
products even more affordable for Northern Colorado families.
"We look forward to connecting more customers in Northern Colorado to Kroger Delivery, which
brings the freshest products including Our Brands, directly
to customers' doors," said Rebekah
Manis, Senior Director, Kroger Delivery Fulfillment Centers.
"Kroger Delivery enables us to meet our customers' unique needs and
deliver value, like exceptional friendly service from our
best-in-class uniformed drivers, and a personalized shopping
experience with zero-compromise on convenience, value and
selection."
The approximately 57,000-square-foot spoke facility is located
in Johnstown, Larimer County, Colorado and will work in
conjunction with the Aurora,
Colorado fulfillment center. All orders are picked at the
products' peak freshness within the Aurora facility. Associates carefully assemble
orders and place them in climate-controlled vehicles to travel to
Johnstown. Once the orders arrive,
they are checked and placed on refrigerated delivery trucks that
deliver directly to customers' doors, ensuring cold and frozen
products remain at the perfect temperature from the supplier to the
customer's refrigerator. The facility currently employs nearly 70
associates. Learn more about pursuing a career at Kroger here.
"We couldn't be happier having Kroger establish a fulfillment
center in our community," said Troy
Mellon, Town Council Mayor, Town
of Johnstown. "Services like this help to not only create
jobs in our community, but also allow us to focus on a core value
of the Town, which is to spend more time with family and friends
and doing the activities we love in Colorado."
"Kroger has developed a fulfillment facility that is unmatched
in our community. This facility will meet the needs of both our
community and the immediate surrounding area," said Matt LeCerf, Town Manager, Town of Johnstown. "The Kroger family and our
partners at this facility have been amazing to work with and we are
proud to welcome them to Johnstown. We are excited to watch them
succeed."
"In Larimer County, we are always seeking opportunities that
blend technology, sustainability and convenience to enhance the
lives of our residents. Kroger's commitment to advancing grocery
e-commerce with this spoke facility is a testament to the
innovative spirit that thrives in Northern Colorado," said Jody Shadduck-McNally, Board Chair and County
Commissioner (District 3), Larimer
County. "The Board of County Commissioners is excited to
partner with a brand that resonates with our community's
values."
Whether using a phone or laptop, Northern Colorado customers can access
thousands of digital coupons and gain more value when purchasing
their favorite items using Boost by King Soopers, the annual
grocery delivery membership program. Eligible customers can try the
membership with a free 30-day trial and subscribe for as little as
$7.99 a month.
Kroger Delivery Explained
The expansion to the Northern
Colorado area represents an extension of a collaboration
between Kroger and Ocado Group, a world leader in technology for
grocery e-commerce. In 2018, the companies announced a
collaboration to establish a delivery network that combines
artificial intelligence, advanced robotics and automation in a bold
new way, bringing first-of-its-kind technology to America.
Automated hub sites power this best-in-class customer
experience. At each hub, bots navigate 3D grids filled with fresh,
shelf-stable and household products to fulfill customers' orders.
The system uses advanced AI to determine the packing process,
ensuring products are packed accurately and correctly (with
heaviest items on the bottom) and the fewest number of bags are
used to reduce waste. Once the orders are assembled, associates
provide important quality checks.
Products move from a climate-controlled fulfillment center
directly into customized refrigerated delivery vans to ensure each
item stays at the right temperature throughout the delivery
process. With each Kroger Delivery van holding up to 20 orders,
friendly drivers are then deployed to deliver orders in the most
efficient manner possible, accounting for weather and road
conditions. Drivers are also happy to accept any plastic bags or
plastic film a customer may have, returning it to the facility
where it will be recycled by a third-party vendor. Vans may travel
up to 90 minutes with orders from the hub and spoke facilities to
make deliveries. Associates at the spoke facility will deliver
orders within their service area, adding ZIP codes as demand
grows.
Kroger currently operates customer fulfillment centers in
Monroe, OH, Groveland, FL, Forest Park, GA (Atlanta), Pleasant
Prairie, WI, Dallas, TX,
Romulus, MI (Detroit), Aurora,
CO and Frederick, MD, with
the expansion of additional customer fulfillment network facilities
planned in the future.
Media Assets
To download Kroger Delivery photography
and video, visit here.
About Kroger
At The Kroger Co. (NYSE: KR), we are Fresh for Everyone™
and dedicated to our Purpose: To Feed the Human Spirit®. We are,
across our family of companies, nearly half a million associates
who serve over 11 million customers daily through a seamless
shopping experience under a variety of banner names. We are
committed to creating #ZeroHungerZeroWaste communities by 2025. To
learn more about us, visit our newsroom and investor
relations site.
About Ocado Group
Ocado Group is a UK based technology
company admitted to trading on the London Stock Exchange (Ticker
OCDO). It provides end-to-end online grocery fulfillment solutions
to some of the world's largest grocery retailers and holds a 50%
share of Ocado Retail Ltd in the UK in a Joint Venture with Marks
& Spencer. Ocado has spent two decades innovating for grocery
online, investing in a wide technology estate that includes
robotics, AI & machine learning, simulation, forecasting, and
edge intelligence.
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SOURCE The Kroger Co.