Leading Finance and Insurance Products Provider Invests $1.1 Million in a Kofax Solution
May 15 2014 - 3:00AM
Business Wire
Kofax Mobile Capture Platform and Kofax
TotalAgility Will be Used to Improve Claims Processing
Operations
Kofax® Limited (NASDAQ: KFX) (LSE: KFX), a leading provider of
smart process applications for the business critical First Mile™ of
customer interactions, today announced that a leading provider of
finance and insurance products has invested $1.1 million in a Kofax
solution to improve and enhance its claims processing
operations.
The customer selected Kofax because of its unique ability to
deliver a complete solution that encompasses multichannel capture,
business process and case management, data integration, advanced
analytics and mobility. The solution will replace more than six
competitive point solutions for improved performance, ease of
administration and lower overall costs.
“Ensuring a positive First Mile™ experience can result in a
distinct competitive advantage in the insurance industry,” said
Howard Dratler, Executive Vice President of Field Operations at
Kofax. ”This Kofax solution enables our customer to eliminate
manual claims processing and engage with its customers via their
preferred channels, thereby increasing customer satisfaction.”
The Kofax Mobile Capture Platform turns smartphones into
information capture devices with more dynamic apps that meet
customers where they are, when they want to be engaged and on their
preferred channel. With the Kofax Mobile Capture Platform,
organizations can improve customer service and accelerate
transactions across all lines of business while driving greater
revenue.
Kofax TotalAgility is the world’s first unified smart process
application development and deployment platform. TotalAgility
provides an essential link between an organization’s systems of
engagement and systems of record to help increase responsiveness to
customers, improve service levels and gain competitive advantage in
order to better manage and grow businesses while greatly reducing
operating costs.
The sale was comprised of approximately $580,000 in software
license revenue, $100,000 in maintenance services and $430,000 in
professional services.
About Kofax
Kofax is a leading provider of smart process applications for
the business critical First Mile of customer interactions. These
begin with an organization’s systems of engagement, which generate
real time, information intensive communications from customers, and
provide an essential connection to their systems of record, which
are typically large scale, rigid enterprise applications and
repositories not easily adapted to more contemporary technology.
Success in the First Mile can dramatically improve an
organization’s customer experience and greatly reduce operating
costs, thus driving increased competitiveness, growth and
profitability. Kofax software and solutions provide a rapid return
on investment to more than 20,000 customers in financial services,
insurance, government, healthcare, business process outsourcing and
other markets. Kofax delivers these through its own sales and
service organization, and a global network of more than 800
authorized partners in more than 75 countries throughout the
Americas, EMEA and Asia Pacific. For more information, visit
kofax.com.
© 2014 Kofax Limited. Kofax and TotalAgility are registered
trademarks and First Mile and Kofax Mobile Capture are trademarks
of Kofax Limited.
Source: Kofax
Media Contact:KofaxColleen Edwards, +1-949-783-1582Vice
President, Corporate
Communicationscolleen.edwards@kofax.comorInvestor
Contacts:MKR Group Inc.Todd Kehrli,
+1-323-468-2300kfx@mkr-group.comorFTI ConsultingSophie McMillan,
+44 (0) 20 7831 3113kofax@fticonsulting.com
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