TIDMCCC 
 
Computacenter plc 
 
                           Final results announcement 
 
   Computacenter plc, the European IT infrastructure services provider, today 
     announces final results for the twelve months ended 31 December 2009. 
 
FINANCIAL HIGHLIGHTS 
 
Financial performance 
 
  * Group revenues decreased 2.2% to  GBP2.50 billion (2008:  GBP2.56 billion) 
  * Adjusted* profit before tax increased 25.8% to  GBP54.2 million (2008:  GBP43.1 
    million) 
  * Adjusted* diluted earnings per share increased 31.9% to 27.7p (2008: 21.0p) 
  * Additional interim dividend of 8.0p, in lieu of final dividend, bringing the 
    total dividend for the year to 11.0p (2008: 8.2p) 
  * Net cash prior to customer specific financing (CSF) was  GBP86.4 million (2008: 
     GBP4.6 million) 
 
 
Statutory Performance 
 
  * Profit before tax increased 22.4% to  GBP48.4 million (2008:  GBP39.5 million) 
  * Diluted EPS increased 2.9% to 24.9p (2008: 24.2p) 
  * Net funds after CSF was  GBP37.3 million (2008: net debt of  GBP84.6 million) 
 
OPERATING HIGHLIGHTS 
 
  * Group annual services contract base grew over 9% to  GBP503.6 million, at 
    constant currency 
  * Contract wins and extensions included Produban (Santander Group IT 
    Business), Threadneedle, BP, Schroders and Severn Trent Water 
  * Operating expenses reduced by over  GBP30 million, in constant currency 
  * Successful exit of trade distribution business which freed c.  GBP20 million of 
    working capital 
  * Two acquisitions made during the year; TCS in UK and becom in Germany 
  * Group-wide ERP project remains on track 
 
Mike Norris, Chief Executive of Computacenter plc, commented: 
 
"Computacenter has delivered a strong performance in 2009 with increased 
profits, earnings per share and a materially improved cash position. The 
increase in the Group's annual service contract base is clear evidence that 
customers are turning to Computacenter to help them to reduce their operating 
costs. As a result we expect steady revenue growth in 2010. 
 
"We enter 2010 in good shape with a lower cost base and having secured our 
largest services contract win to date in the first quarter of the year. The 
economic climate across Europe is still fragile and while the UK has begun the 
year very well, Germany has experienced a challenging start. In spite of this we 
believe that the investments we are making in our business, together with our 
strong balance sheet, position the Group well to take advantage of market 
opportunities and capture further share." 
 
* Adjusted for exceptional items and amortisation of acquired intangibles. 
 
For further information, please contact: 
 
Computacenter plc. 
Mike Norris, Chief Executive 01707 631 601 
Tessa Freeman, Investor Relations 01707 631 514 
www.computacenter.com 
 
Tulchan Communications 020 7353 4200 
Stephen Malthouse 
Lucy Legh 
www.tulchangroup.com 
 
 
 
 
Chairman's Statement 
 
At Computacenter we provide services to our customers that save them money and 
help them be more productive. In pursuit of this we made good progress in 2009. 
We set out to enhance our profitability, optimise the use of working capital and 
improve our cash flow. We invested in our people, processes and systems, whilst 
significantly reducing the overall cost base within the Group. Our organisation 
was simplified, we exited our trade distribution businesses, and bought 
Thesaurus in the UK and Becom in Germany. Our services contribution saw 
improvement in all three major geographic markets, focus on our target markets 
was sharpened and we continued to invest in the implementation of our Group-wide 
ERP system. 
 
Results for the year are pleasing. Adjusted* profit before tax increased by 
25.8% to  GBP54.2 million. Net funds before customer specific financing increased 
by  GBP81.8 million to  GBP86.4 million. The ERP implementation is on plan and budget. 
Our customers gave us high and improved satisfaction ratings in independent 
surveys and an increasing share of their business. We invested some  GBP20 million 
in our business in 2009, a sum which includes the ERP project, and at the same 
time reduced the cost base by more than  GBP30 million on a constant currency 
basis. 
 
We face the future encouraged by this progress and optimistic for our prospects 
ahead, in particular with an annualised service contract base of over  GBP500 
million. We have won a number of major new contracts and have a solid retention 
of existing customers. Competition is fierce and we must continuously improve 
our performance in order to win in the market place; the economic environment 
remains uncertain and our job is to help our customers address this, while 
improving our own business. We are seeing a continued shift in our market to 
'multi sourcing' of service offerings and 'single sourcing' of product 
offerings, independent of the hardware and software makers. We are well 
positioned to address these shifts as we strive to please our customers and 
improve profitability, maximise the use of working capital and fulfil our 
people's talent and ambition. 
 
I thank the people of Computacenter for their hard work and commitment to our 
Company and our customers for their support and, above all, their business. We 
are pleased with our progress but not satisfied that we have exploited our 
potential to the full. 
 
Greg Lock. 
 
OPERATING REVIEW 
 
Group Overview 
 
Computacenter has delivered a strong profit performance in 2009. Group adjusted* 
profit before tax grew by 25.8% to  GBP54.2 million (2008:  GBP43.1 million). 
Excluding the effects of a stronger Euro, Group adjusted* profit before tax 
increased by 22.3%. Primarily due to this increased profitability and a reduced 
tax rate, the Group's adjusted* diluted earnings per share (EPS) grew 31.9% to 
27.7p (2008: 21.0p). On a statutory basis, taking into account amortisation of 
acquired intangibles and exceptional items, Group profit before tax increased 
22.4% to  GBP48.4 million (2008:  GBP39.5 million) and diluted EPS increased by 2.9% 
to 24.9p (2008: 24.2p). 
 
Group revenue declined in 2009 by 2.2% to  GBP2.50 billion (2008:  GBP2.56 billion). 
Part of this decline was as a result of our strategic decision to exit trade 
distribution; however revenue benefited from a strong Euro. Excluding these two 
opposing effects revenue declined by 4.9%. As reported, Group services revenue 
increased by 8.1% but particularly pleasing was the 12.2% increase in long-term 
contractual revenues. The Group annual services contract base stood at  GBP503.6 
million at the end of the year, an increase of 3.9% over 31(st) December 2008 or 
9.0% in constant currency. 
 
We reduced operating expenses by over  GBP30 million in constant currency and as a 
result the Group incurred exceptional costs as it restructured its workforce and 
vacated the related property. Additionally, the disposal of our trade 
distribution division ("CCD") in November 2009, generated an exceptional profit 
of  GBP1.9 million, net of goodwill written off. The net effect of these 
exceptional items is a charge of  GBP5.3 million. 
 
Our balance sheet has strengthened considerably. At the end of the year net cash 
prior to customer specific financing (CSF) was  GBP86.4 million (2008: net cash of 
 GBP4.6 million). Including CSF net funds were  GBP37.3 million (2008: net debt of 
 GBP84.6 million). This material improvement in our cash position was primarily due 
to increased profitability, the sale of our distribution division, prudent 
working capital management and is largely sustainable. However, the figures are 
flattered by approximately  GBP30 million due to the extended credit terms of one 
of our major vendors which have been made available to all of their business 
partners. These terms are likely to return to normal in the second half of 
2010. 
 
The Board has decided to pay an additional interim dividend of 8p in lieu of a 
final dividend, bringing the total dividend for the year to 11p (2008: 8.2p). 
The increase in dividend is broadly consistent with our stated policy of 
maintaining dividend cover within our target range of 2 to 2.5 times. The 
dividend will be paid on 1 April 2010 to shareholders on the register as at 19 
March 2010. 
 
The increase in the Group's annual services contract base is clear evidence that 
customers are turning to Computacenter to help them reduce their operating 
costs. Our offerings continue to gain momentum in the market as customers choose 
to selectively outsource IT infrastructure support, rather than opting for a 
comprehensive IT outsourcing contract or undertake the work in-house. 
 
To meet this growing demand for our datacentre and distributed services we have 
continued to invest in our assets and people during 2009. We have increased our 
service desk capacity in Milton Keynes, Hatfield, Erfurt, Barcelona and Cape 
Town as well as establishing a new helpdesk facility outside of Paris. The 
enhancements we have made to our customer facing systems and tools, which enable 
better workflow within IT departments, have caused a strong increase in use by 
our customers. We now have as many customer employees using our software tools 
as our own staff. 
 
We have successfully transitioned a number of existing customers to our new 
datacentre facility in Manchester. We received the award for Datacentre Team of 
the Year after migrating more than 1,000 devices without any business 
interruption, resulting in 100% positive customer feedback. Additionally, in the 
datacentre area we have made a significant enhancement to the Group's offering 
by investing in a new facility in Romford in the UK, which opened in early 
2010. This is the first datacentre outsourcing facility in Europe that will be 
certified to the highest level of security and reliability, Tier IV. 
 
We announced a year ago that the Group had embarked on a major ERP 
implementation project. The project remains on track and within the capex budget 
of  GBP32 million of which  GBP22 million had been spent by the end of 2009. We are 
scheduled to roll out the new system in Germany in the second half of 2010 and 
in the UK in the first half of 2011 with other Group countries following closely 
behind. There will be a net cost to the P&L in the second half of 2010 and the 
first half of 2011 as the cost savings that we expect to achieve from the new 
implementation, will only be available to us once our two major countries have 
gone live. In addition to the cost saving benefits, we believe the new system 
will enable us to create greater efficiencies in many of the Group's activities 
and improve our competitiveness. 
 
The Group made two acquisitions in the year, both in late November, which 
therefore had minimal impact on our 2009 performance. In the UK we acquired 
Thesaurus Computer Services Limited ("TCS"). TCS gives Computacenter access to 
IBM mainframe specialist skills and builds on our long-term relationship with 
IBM. With this acquisition Computacenter will become the most sigificant 
independent System Z provider of products and services in the UK outside of IBM. 
In Germany we acquired systems provider becom Informationsysteme GmbH ('becom'). 
This acquisition also strengthens our relationship with IBM and positions 
Computacenter as their largest business partner in Europe. We believe the 
acquisition will increase our annual revenue in Germany by around 10% in 2010. 
Whilst there will be some one-off integration costs post the acquisitions, we 
expect a positive net operating profit in the year ahead. 
 
The sale of CCD to Ingram Micro was finalised in November, completing our exit 
from the trade distribution market. This disposal frees up approximately  GBP20 
million of working capital of which  GBP15 million was realised in 2009. It will 
have a negative impact on the Company's profitability of approximately  GBP1.0 
million in 2010. 
 
UK 
 
Excluding the effects of the exit from trade distribution, UK revenues fell by 
7.3% in 2009 to  GBP1.14 billion (2008:  GBP1.23 billion). This fall was driven by 
product revenue declines as the condition of the UK economy caused our customers 
to reduce capital expenditure where possible. The fourth quarter showed a small 
revenue increase of 2%. Whilst this is encouraging, the VAT rate increase at the 
end of the period may have caused the increase in demand. 
 
Adjusted* operating profit in the UK increased by 27.8% to  GBP37.8 million (2008: 
 GBP29.6 million). This profit growth could not have been achieved without the 
major cost reduction programme we entered into at the beginning of the year. In 
2009 the UK's overhead costs have been reduced by approximately  GBP22 million 
compared to 2008. 
 
Services revenue grew by 2.2% to  GBP334.0 million (2008:  GBP326.8 million). However, 
more importantly long-term contractual revenue grew by 6.0% whilst professional 
services revenue, which is more closely linked to product and shorter term 
projects, declined by 6.8%. The decline in professional services revenue was 
caused by the lack of new infrastructure projects throughout 2009, the pipeline 
for which has improved steadily towards the end of the period. 
 
As we have stated before our propositions, particularly in managed services, 
have gained traction in the market over the last few years as we focus on 
reducing the operating costs of our customers' IT infrastructure. We are pleased 
to announce a number of significant new wins in our long-term contractual 
services business. 
 
We have won a ten-year managed services contract with global asset management 
firm Threadneedle.  This contract, which is now fully operational, is an  GBP11 
million agreement where Computacenter will host and manage the firm's datacentre 
infrastructure.  This has facilitated Threadneedle making savings in excess of 
the contract value. NHS Oldham has signed a four-year contract that will see 
Computacenter provide management and support of its IT infrastructure to reduce 
costs and improve service. 
At the beginning of 2010 we signed our largest services contract to date, with a 
retail bank, to out-task desktop services as part of a five-year agreement 
covering the bank's 140,000 users and 16,000 servers over its entire estate 
including 3,000 branches. We also signed a new five-year full infrastructure 
managed services deal worth in excess of  GBP40 million with global asset 
management firm Schroders. Both of these contracts will not start to add 
significantly to our services revenue until the second half of 2010. 
 
Whilst the number of new contracts won is extremely satisfying, we are even more 
pleased with our retention rate, where we frequently not only retain the 
customer but also increase the contract in scope and duration. Testament to this 
is the new six-year desktop services contract signed with BT Group in 2009. In 
retail banking we have signed a new contract with Produban (Santander Group IT 
business) where we have agreed a five year extension, which supports its 31,000 
UK employees. 
 
Although there have been fewer significant infrastructure projects than in 
previous years, we managed to secure a number of major successes. Wins include 
the  GBP45 million contract to supply and install the network infrastructure at two 
new datacentres for a leading financial services group and a major business 
transformation including datacentre and network implementations for a major 
supermarket chain, within its distribution network. 
 
We are encouraged by the number of customers evaluating and committing to 
transformation programmes involving the migration to Microsoft Windows 7, which 
we see as a key driver for growth in the coming years. An example of this is 
where Severn Trent Water has engaged Computacenter as part of a  GBP3.5 million 
project, which will underpin new flexible working practices, increase staff 
productivity and reduce costs. 
 
We have also had success in the product supply side of our business where we 
have seen customers consolidating suppliers and using the indirect channel to 
help them reduce their costs. A good example of this is our recent win with BP, 
which has consolidated hardware and software procurement with Computacenter in 
Europe and CompuCom, our partner in the US. BP expects to see a 15% reduction in 
capital expenditure as part of this programme. 
 
With the ongoing focus on environmental issues, 2009 proved a great year for 
RDC, our IT equipment disposal, remarketing and redeployment subsidiary. The 
Company achieved record annual results as part of the Computacenter Group, with 
overall revenue up by 20% to nearly  GBP30 million, while profits grew by 46%. 
In June, RDC was delighted to invite the new Chairman of the Environment Agency, 
Lord Chris Smith, to open a new recycling area, and to celebrate its second 
Queen's Award . The accolade for Enterprise for Sustainable Development is one 
of only ten awarded in the whole of the UK. 
 
Germany 
 
In Germany we saw another year of encouraging adjusted* operating profit growth 
of 21.9% to EUR22.0 million (2008: EUR18.0 million). This was achieved despite a 
decline in revenues of 1.4% in local currency to EUR1.03 billion, excluding the 
acquisition of becom in late November. As with elsewhere in Europe there was a 
slowdown in product sales and continued margin pressure throughout the year, 
particularly for low-end servers and PCs. 
 
2009 can be characterised as a year of lots of small improvements. Services 
margin was up a little, operating expenses were down a little and there was some 
improvement towards higher-end products and services, all of which improved the 
profit performance. 
 
Our managed services contract base grew by 8.4% to EUR266.8 million compared to 
the previous period. We signed a number of notable outsourcing contracts, 
including a three-year agreement with aerospace company EADS Astrium. BASF IT 
services has engaged Computacenter to provide on-site services and logistics 
support for more than 50,000 desktops and laptops for the BASF Group in Europe. 
 
The market for professional services has been challenging. However, our 
networking solutions business saw good results; initiatives aimed at increasing 
networking services sales yielded strong growth, notably in security and unified 
communications. Margins grew considerably in 2009 and played an important role 
in the operating results. Significant wins included a networking managed 
services contract with EADS Astrium. This contract and the desktop agreement are 
worth a total of EUR5.0 million. 
 
Our datacentre product business performed poorly, with revenue and margins for 
low-end servers below our expectations. Future growth in the datacentre business 
will be assisted by the becom acquisition. 
 
The opportunity created by customer concerns around energy and operational 
efficiency also led to a number of new business wins in 2009, including a 
datacentre optimisation project for a leading manufacturer of brake parts. We 
are helping the manufacturer identify ways to enhance its energy efficiency as 
part of the contract. While at Immoblienscout24, we are assisting the online 
property portal company with the implementation of a new datacentre and also 
providing ongoing support. 
 
France 
 
Whilst overall performance for Computacenter France declined slightly last year 
to an adjusted* operating loss of EUR3.1 million (2008: EUR2.1 million) it was still 
materially ahead of our internal, as well as external, expectations at the 
beginning of the year. 
 
In line with the market, revenue declined by 7.6% to EUR358.7 million (2008: 
EUR388.0 million). However, encouragingly services revenues grew by 10.2% in local 
currency, now representing18.4% of the total business. 
 
Computacenter France continued to demonstrate improvements in its operating 
controls and processes, with greater governance of forecasting and financial 
structure. The simplified management structure implemented at the beginning of 
2009 resulted in an 11.6% reduction in operating costs, in local currency. 
 
To further support services growth in France, we opened a new helpdesk in 
Roissy. This facility will be key to supporting and growing our desktop support 
business, which benefited from a number of key wins in 2009. For example, the 
Conseil Regional Midi-Pyrénées, a public administrative authority in the south 
of France, has engaged Computacenter France to provide support services to 
1,300 end-users, as part of a three year contract. 
 
A full managed services contract with Electricité Réseau Distribution France was 
another of our outsourcing success stories in 2009. Worth EUR4.8 million, the 
contract includes support for 1,800 desktops as well as the electricity 
Company's network and datacentres. 
 
Datacentre solutions and services, especially consolidation and virtualisation, 
will play a key role in the development of the French business. For example, we 
won a four-year contract with SPEIG, a subsidiary of COLAS (the French building 
construction and public works leader) for maintaining its datacentres across 40 
countries. 
 
Computacenter France's product revenue declined by 10.8% in local currency 
compared to 2008. The most significant factor in this revenue decline was due to 
our largest customer in France going through a hiatus in spend, due to the fact 
that their contract with us had come to an end. We are pleased to announce that 
we have secured a new contract with this customer with a slightly wider scope 
for another four years. Excluding this customer, product revenue grew by 1% 
which we believe is materially ahead of the market as a whole. 
 
The software licensing market is a key development area for Computacenter 
France, supported by a new specialist sales team. Among our software successes 
during 2009 was a win with Airbus France, which involves the supply and the 
implementation of an anti-virus package for 560 users. 
 
We also won a global software licensing contract worth EUR9 million with energy 
company GDF-SUEZ. The contract includes distribution to 51 countries and will 
help GDF-SUEZ remove cost and complexity from its operations. 
 
Computacenter France has made real progress in 2009. The local management team 
have made a step change in 2009 as is evidenced by our services growth. We feel 
confident that the business will make financial progress in 2010. 
 
Benelux 
 
Our Benelux operation showed an adjusted* operating loss of EUR851,000 in 2009 
(2008: EUR120,000), with overall revenues dropping by 22.1%. This was due to a 
major decline of 29% in product revenues. The product business had a difficult 
year in a tough market, particularly within the corporate sector. 
 
In the first half of 2009, we embarked on several initiatives to control the 
cost base. We suspended product supply activities in Luxembourg and undertook a 
restructuring project in Belgium. 
 
Despite the decline in revenue, we saw a number of key managed services and 
project wins during 2009. Techspace Aero, part of the Safran Group, has engaged 
Computacenter Benelux to deploy a new storage infrastructure. The project, worth 
EUR550,000 will help the company improve data management and reduce costs. We are 
also helping Truvo Netherlands upgrade its telecommunication systems after a 
project win worth EUR110,000. 
 
The Group's global procurement capabilities also secured new business for 
Computacenter Benelux during 2009 in the form of an international contract with 
a leading biotechnology firm. The agreement covers the supply of hardware and 
software. 
 
Outlook 
 
The outlook for our long-term contractual services business, where we save our 
customers money, remains encouraging and we predict revenue growth, particularly 
in the UK, in 2010 where contracts have already been secured. We also expect 
some improvement in gross profit compared to 2009 due to improved business take 
on and economies of scale. 
 
Our professional services, coupled with our product supply, which is reliant on 
capital expenditure, is more difficult to predict. 
 
The encouraging signs we saw in the fourth quarter in the UK have continued into 
the first quarter of 2010. Germany has seen a challenging start to the year when 
compared with the first quarter of 2009. As is always the case, it is not until 
we have gone through the end of the first quarter, that we can draw any 
meaningful conclusions about the performance of the Group, for the year as a 
whole. 
 
In the longer-term we believe the investments we are making in our business, 
together with our strong balance sheet, positions the Group well to take 
advantage of market opportunities. While the economic outlook remains uncertain, 
customers will continue to focus on reducing their operating costs and focusing 
on core activities. 
 
Mike Norris 
 
* Adjusted profit before tax, income tax expense and EPS are stated prior to 
amortisation of acquired intangibles and exceptional items. Adjusted operating 
profit is also stated after charging finance costs on CSF, and prior to the 
transfer of internal ERP implementation costs between segments. 
 
Finance Director's review 
 
Turnover and profitability 
 
After  two consecutive years of growth, Group revenues reduced in 2009 by 2.2%. 
The  exit from the trade distribution of PCs, laptops and printers at the end of 
2008, and  subsequent completion of the sale of the remaining trade distribution 
("CCD") business on 27 November 2009 resulted in a reduction of revenues in that 
business  to  GBP84.7 million (2008:  GBP158.8 million). Excluding CCD, Group revenues 
increased  by 0.7%, with  product revenues  declining by  2.3% to  GBP1.68 billion. 
This reduction was partially offset by an increase in services revenues of 8.1% 
to   GBP740.0 million,  with Managed  Services growth  offsetting a  contraction in 
Professional  Services. The Professional Services and product revenue decline is 
mainly  due to  the lack  of large  infrastructure projects  as a  result of the 
recessionary  environment.  The  growth  in  service  revenues  across the Group 
improves  the  forward  visibility  of  gross  margin  generation  and  earnings 
resilience. 
 
In  both the  UK and  Germany, product  revenues in  December were stronger than 
anticipated,  partially due  in both  countries to  strong year  end activity by 
customers  to utilise  existing budgets,  augmented in  the UK  by the  VAT rate 
change on 1 January 2010. 
 
Adjusted  profit  before  tax  improved  by  25.8% from   GBP43.1  million to  GBP54.2 
million.  After taking account of exceptional items and amortisation of acquired 
intangibles,  statutory profit before tax  increased by 22.4% from  GBP39.5 million 
to  GBP48.4 million. 
 
Adjusted operating profit 
 
Statutory  operating  profit  increased  from   GBP42.6  million  to  GBP52.0 million. 
However,  management measure  the Group's  operating performance  using adjusted 
operating profit, which is stated prior to amortisation of acquired intangibles, 
exceptional  items and  the transfer  of internal  ERP implementation costs, and 
after  charging finance costs  on customer-specific financing  ("CSF") for which 
the  Group receives regular rental income. Gross profit is also adjusted to take 
account  of  CSF  finance  costs.  The  reconciliation  of statutory to adjusted 
results is further explained in the segmental reporting note (Note 3). 
 
UK 
 
 
UK  revenues declined  in 2009 by  11.8% overall but  declined by  7.3% when the 
impact  of the  staged withdrawal  from trade  distribution is  removed. Ongoing 
product  sales declined 10.8% whilst Services revenues increased by 2.2%, driven 
by  a 6.0% growth in contractual services, offset by a reduction in Professional 
Services revenues linked to the downturn in spending on capital projects. 
 
The  decline in  product sales  resulted in  an improved  gross profit mix, with 
adjusted  gross profit  increasing from  14.0% to 14.8%. This  is despite margin 
challenges on the start-up of certain new Managed Service contracts and the more 
difficult Professional Services market. 
 
Adjusted  operating expenses decreased by   GBP22.0 million (13.3%), reflecting the 
effects  of the cost  reduction programme which  was initiated in 2008. The SG&A 
cost  reduction included  the cost  reduction from  the partial  exit from trade 
distribution,  the  reduction  in  the  mid-market  product sales business and a 
reorganisation  aimed  at  the  simplification  of  the  organisation  structure 
including  a reduction of the management  layers. The cost reduction process was 
assisted   by  the  recessionary  environment  which  resulted  in  lower  staff 
attrition,  recruitment  costs  and  lower  travel  and  other  costs,  in total 
approximately.   GBP2.0  million.  Exceptional  charges  incurred  to achieve these 
savings  were   GBP3.3  million  in  redundancy  charges and  GBP1.9 million of vacant 
property costs. 
 
Germany 
 
Revenue  increased  by  12.0% to   GBP930.7  million  (2008:  GBP830.7 million) whilst 
revenue  in constant currency decreased by 0.1%, however this included a revenue 
contribution  of  GBP12.1 million from  the acquisition of becom Informationsysteme 
Gmbh  ("becom").  Services  revenues  increased  by  0.3% and  product  revenues 
decreased by 0.3% in constant currency. 
 
Gross  profit percentage for Germany as a whole decreased from 13.7% to 13.4% of 
sales,  mainly due  to an  increasing proportion  of sales  of lower  margin PCs 
within product revenue. 
 
SG&A reduced by 5.9% in constant currency mainly due to a tight focus on control 
of  all  variable  SG&A  costs.  The  net  outcome  of  the above factors was an 
improvement  in adjusted operating  profit from  GBP14.3  million to  GBP19.6 million. 
Included  within the adjusted operating profit  is  GBP0.3 million from becom since 
acquisition. 
 
France 
 
Revenue  increased  by  3.6% to   GBP319.4  million  (2008:   GBP308.2 million) whilst 
revenue  in constant currency reduced by 7.6%. Constant currency product revenue 
reduced  by  10.8% whilst  service  revenue  increased  by  10.2%. Within  this, 
Professional Services reduced by 15.8% whilst Managed Services revenue increased 
by 27.9%. 
 
Gross  profit decreased from 12.6% to 11.7% of  revenues with the favourable mix 
effect  of increased services revenues being more  than offset by a reduction in 
margin due to the renewal of a major product contract. 
 
Exceptional  charges  of   GBP1.6  million  were  incurred to help reduce operating 
expenses,  which  declined  by  11.6% in  constant  currency,  although  this is 
reported as a 0.8% reduction when translated into Sterling. 
 
The  adjusted* operating  loss increased  to  GBP2.7  million (2008:  GBP1.7 million), 
which  is a better than expected performance  in the year, taking account of the 
impact of the contract renewal with a large customer. 
 
Benelux 
 
Reported  revenue reduced by 12.6% to  GBP26.2 million (2008:  GBP30.0 million) whilst 
revenue  in constant  currency reduced  by 22.1%. In  constant currency, product 
revenue reduced by 29.0% whilst service revenue reduced by 8.7%. 
 
Exceptional  costs of  GBP0.2 million were incurred  which helped to reduce SG&A by 
7.5% in constant currency. 
 
The  net result  of the  above was  an increase  in the  operating loss  to  GBP0.8 
million (2008:  GBP0.1 million) 
 
Acquisitions 
 
On  26 November  2009, the  Group  acquired  100% of  the voting shares of becom 
Informationssysteme GmbH ("becom") for a consideration of EUR2.3 million inclusive 
of  costs. The becom business  is based in Germany  and is a leading provider of 
large  IBM systems. The acquisition of becom has resulted in goodwill arising of 
 GBP12.1 million. 
 
becom will be integrated fully with Computacenter Germany during 2010. As a 
result, it is expected that going forward the cash flows will not be reliably 
and separately identifiable and that the goodwill relating to this acquisition 
will be tested for impairment against the Computacenter Germany cash-generating 
unit. 
 
 
On 27 November 2009 the Group acquired certain assets and liabilities of 
Thesaurus Computer Services Limited from Thesaurus Computer Services Limited and 
BDO LLP for a consideration of  GBP0.9 million inclusive of costs. Thesaurus is a 
private company based in the UK which provides mainframe service solutions. 
 
 
The assets of Thesaurus were acquired by and the business was immediately 
integrated within Computacenter UK. The goodwill arising on the acquisition of 
 GBP1.5 million has been tested against the Computacenter UK cash generating unit. 
 
 
 
Disposals 
 
On  27 November  2009, the  Group  disposed  of  CCD  to Ingram Micro. The Group 
received  consideration of  GBP3.0 million in  cash. After the disposal of goodwill 
of   GBP1.0  million  and  disposal  costs  of   GBP0.1m, a profit of  GBP1.9 million was 
realised. 
 
The   disposal  does  not  represent  a  separate  major  line  of  business  or 
geographical  area  of  operations  and  hence  is not treated as a discontinued 
operation. 
 
Exceptional items 
 
Statutory  operating profit is  stated after charging  exceptional items of  GBP5.3 
million,  which  consist  of  the  profit  on  the  sale  of CCD in the UK ( GBP1.9 
million),  redundancy costs of  GBP5.3 million and provisions for empty property of 
 GBP1.9 million, both related to restructuring activities across the Group. 
 
Redundancy costs were principally incurred in the UK ( GBP3.3 million) and France 
( GBP1.6 million). This action contributed to a reduction in net operating expenses 
of over  GBP30 million across the Group (in constant currency). 
 
 
Finance income and costs 
 
Net  finance costs on a  statutory basis increased from   GBP3.0 million in 2008 to 
 GBP3.7  million in 2009. This takes account  of finance costs on customer specific 
financing  of  GBP4.0 million (2008:  GBP4.0 million).  On an adjusted basis, prior to 
the interest on customer specific finance ("CSF"), net finance income reduced to 
 GBP0.3 million from  GBP1.0 million. 
 
Taxation 
 
Excluding the exceptional items, the adjusted effective tax rate was 22.6% (2008 
was  24.9%). The  improvement  in  2009 is  mainly  attributable  to  the losses 
utilised on earnings in Germany. 
 
Deferred  tax assets of  GBP11.4 million (2008:  GBP13.5 million) have been recognised 
in  respect of losses  carried forward. In  addition, at 31 December 2009, there 
were unused tax losses across the Group of  GBP188.1 million (2008:  GBP212.0 million) 
for  which no deferred  tax asset has  been recognised. Of  these losses,  GBP111.1 
million (2008:  GBP138.8 million) arise in Germany, albeit a significant proportion 
have been generated in statutory entities that no longer have significant levels 
of  trade. The  remaining unrecognised  tax losses  relate to  other loss-making 
overseas subsidiaries. 
 
Earnings per share and dividend 
 
Whilst  statutory diluted earnings  per share has  grown by 2.9% to 24.9p (2008: 
24.2p), adjusted*  diluted  earnings  per  share  provides  a  more  appropriate 
reflection  of performance,  increasing by  31.9% from 21.0p in 2008 to 27.7p in 
2009 
The  earnings per share increase exceeds the  profit growth mainly due to losses 
utilised  on earnings in Germany and the  reduced corporation tax rate in the UK 
from April 2008. 
The  Board is recommending an additional  interim dividend of 8.0p per share, in 
lieu  of a final  dividend, bringing the  total dividend for  the year to 11.0p 
(2008: 8.2p). This will be payable on 1 April 2010 to registered shareholders as 
at 19 March 2010. 
 
Cash flow 
 
The  Group's trading net  funds position takes  account of factor financing, but 
excludes  customer specific  financing ("CSF").  There is  an adjusted cash flow 
statement  provided  in  note  9 that  restates  the statutory cash flow to take 
account of this definition. 
 
The net funds (excluding CSF) improved from  GBP4.6 million to  GBP86.4 million by the 
end of the year. The Group has a history of strong cash generation, however the 
increase in 2009 was exceptional due to a number of factors. Firstly the exit 
from CCD in the UK, partially in late 2008 and finally in late 2009, released an 
estimated  GBP30.0 million working capital; secondly the Group benefited by an 
estimated  GBP30.0 million from a temporary improvement in credit terms with a 
significant vendor; cash receipts from customers at the end of December 2009 
were stronger than usually experienced; and finally, there was a benefit of 
 GBP10.0 million due to early settlement on a customer contract that is financed by 
a customer-specific financing arrangement. The increase in the year is achieved 
after taking account of investment in the ERP system in the period of some  GBP11 
million. 
 
 
 
Whilst the increase in net cash in the year is particularly strong, changes in 
future periods are more likely to be in line with the underlying earnings of the 
business, except if the improvement in credit terms with a significant vendor is 
reversed. 
 
 
CSF  reduced in the year from  GBP89.2 million  to  GBP49.1 million partially due to a 
decision  to  restrict  this  form  of  financing  in  the  light  of the credit 
environment and reduced customer demand. Taking CSF into account, total net cash 
at  the end of the year was  GBP37.3 million, compared to net debt of  GBP84.6 million 
at the start of the year. 
 
Customer specific financing 
 
In  certain circumstances,  the Group  enters into  customer contracts  that are 
financed  by leases  or loans,  which are  secured only  on the assets that they 
finance.  Whilst the outstanding balance of CSF is included within the net funds 
for  statutory reporting purposes, the Group  excludes CSF when managing the net 
funds of the business, as this CSF is matched by contracted future receipts from 
customers. 
 
Whilst CSF is repaid through future customer receipts, Computacenter retains the 
credit  risk on these  customers and ensures  that credit risk  is only taken on 
customers with a strong credit rating. 
 
The  committed CSF financing facilities, are  thus outside of the normal working 
capital requirements of the Group's product resale and service activities. 
 
Capital Management 
 
Details  of the Group's capital management policies are included within note 25 
of the financial statements. 
 
Financial instruments 
 
The   Group's   financial  instruments  comprise  borrowings,  cash  and  liquid 
resources,  and various items that arise directly from its operations. The Group 
occasionally  enters  into  hedging  transactions,  principally forward exchange 
contracts  or currency  swaps. The  purpose of  these transactions  is to manage 
currency  risks arising from the Group's  operations and its sources of finance. 
The  Group's policy  remains that  no trading  in financial instruments shall be 
undertaken. 
 
The main risks arising from the Group's financial instruments are interest rate, 
liquidity and foreign currency risks. The overall financial instruments strategy 
is  to manage  these risks  in order  to minimise  their impact on the financial 
results  of the Group. The policies for managing each of these risks are set out 
below.  Further disclosures in line with the requirements of IFRS 7 are included 
in note 24 of the financial statements. 
 
Interest rate risk 
 
The  Group finances its  operations through a  mixture of retained profits, bank 
borrowings,  invoice factoring in France and the UK and finance leases and loans 
for  certain customer contracts.  The Group's bank  borrowings, other facilities 
and  deposits are at floating rates.  No interest rate derivative contracts have 
been entered into. When long-term borrowings are utilised, the Group's policy is 
to  maintain these borrowings  at fixed rates  to limit the  Group's exposure to 
interest rate fluctuations. 
 
Liquidity risk 
 
The  Group's policy is  to ensure that  it has sufficient  funding and committed 
bank facilities in place to meet any foreseeable peak in borrowing requirements. 
The  Group's net funds  position improved substantially  during 2009, and at the 
year-end  was   GBP86.4  million  excluding  customer-specific financing, and  GBP37.3 
million on a statutory basis. 
 
At  31 December  2009, the  Group  had  available   GBP100.3 million (2008: GBP 163.4 
million)  of  uncommitted  overdraft  and  factoring  facilities.  However,  GBP8.9 
million  of  these  facilities  will  expire  during  March 2010 and will not be 
renewed  as they  are no  longer required  as the  Group has  access to  a  GBP60.0 
million  3 year  committed  facility  established  in  May  2008, of which  GBP42.9 
million  is not utilised at the  balance sheet date. Customer-specific financing 
facilities are committed. 
 
The  Group manages  its counterparty  risk by  placing cash  on deposit across a 
panel  of  reputable  banking  institutions,  with  no  more  than  GBP30.0 million 
deposited  at any one time except for Government backed counterparties where the 
limit is  GBP50.0 million. 
 
Foreign currency risk 
 
The  Group  operates  primarily  in  the  UK, Germany, France, and the 'Benelux' 
countries,  using local  borrowings to  fund its  operations outside  of the UK, 
where  principal receipts and payments are denominated in Euros. In each country 
a  small proportion of the sales are  made to customers outside those countries. 
For  those countries  within the  Euro zone,  the level  of non-Euro denominated 
sales  is  very  small  and,  if  material,  the  Group's policy is to eliminate 
currency  exposure  through  forward  currency  contracts.  For the UK, the vast 
majority  of sales  and purchases  are denominated  in Sterling and any material 
trading exposures are eliminated through forward currency contracts. 
 
Credit risk 
 
The  Group principally manages credit risk through management of customer credit 
limits.   The   credit   limits   are   set  for  each  customer  based  on  the 
creditworthiness  of  the  customer  and  the  anticipated  levels  of  business 
activity.  These limits  are initially  determined when  the customer account is 
first  set up and are regularly monitored  thereafter. In France, credit risk is 
mitigated  through  a  credit  insurance  policy which applies to non-Government 
customers  and provides insurance  for approximately 50% of  the relevant credit 
risk exposure. 
 
There  are no  significant concentrations  of credit  risk within the Group. The 
Group's major customer, disclosed in note 3 to the financial statements consists 
of  entities under  the control  of the  UK Government.  The maximum credit risk 
exposure relating to financial assets is represented by carrying value as at the 
balance sheet date. 
 
Going concern 
 
As   disclosed  in  the  Directors  Report,  the  directors  have  a  reasonable 
expectation that the Group has adequate resources to continue its operations for 
the  foreseeable future.  Accordingly they  continue to  adopt the going concern 
basis in preparing the consolidated financial statements. 
 
Tony Conophy 
 
Risk Management 
 
 
 
The Group undertakes a formal annual process, facilitated by the Risk 
Department, to identify and analyse the potential likelihood and impact that 
various identified risks pose to the Group's strategic goals. Once a risk has 
been identified and quantified, an associated mitigation strategy is developed. 
The agreed mitigation strategy is followed by the nominated and most appropriate 
'owner' of the risk and any associated programme of work is monitored by the 
Group's Internal Audit Department. 
 
 
 
Throughout the year any new risks of significance identified within the Group 
are added to the Risk Log. The Group Risk Committee formally monitors the Risk 
Log and the overall effectiveness of the risk mitigation strategy on a quarterly 
basis. 
 
 
 
Primarily, the risks contained in the Risk Log are categorised according to the 
specific strategic objective potentially impacted and some of these principal 
risks and their mitigations are highlighted below. 
 
 
+-------------------------+----------------------+-----------------------------+ 
|Strategic Objectives     |Principal Risks       |Principal Mitigations        | 
+-------------------------+----------------------+-----------------------------+ 
|                         |                      |                             | 
+-------------------------+----------------------+-----------------------------+ 
|1. Accelerating the      |Failure to identify   |Follow the restructured      | 
|growth of our contractual|opportunities to      |account planning and sales   | 
|services businesses.     |promote to customers  |methodologies.               | 
|                         |the benefits of       |                             | 
|                         |enhanced value added  |                             | 
|                         |services, in addition |                             | 
|                         |to traditional        |                             | 
|                         |services, results in  |                             | 
|                         |lost opportunities.   |                             | 
|                         +----------------------+-----------------------------+ 
|                         |Failure to adapt      |Continued investment in and  | 
|                         |service offerings that|utilisation of the services  | 
|                         |grow/enhance the      |and solutions functions that | 
|                         |business, leading to  |focus upon enhancing service | 
|                         |inability to compete  |offerings.                   | 
|                         +----------------------+-----------------------------+ 
|                         |Failure to compete    |Continued investment in a    | 
|                         |effectively with the  |programme to expand          | 
|                         |current off-shoring   |Computacenter's current      | 
|                         |trend, resulting in   |off-shoring facilities into  | 
|                         |lost opportunity.     |non-European geographies.    | 
+-------------------------+----------------------+-----------------------------+ 
|                         |                      |                             | 
+-------------------------+----------------------+-----------------------------+ 
|2. Reducing cost through |Failure to deploy     |Continuation of our          | 
|increased efficiency and |appropriate service   |investment programme towards | 
|industrialisation of our |automation tools to   |an industrialised tool suite | 
|service operations.      |minimise the need for |and embedded targets into    | 
|                         |manual intervention,  |management pay plans.        | 
|                         |leading to the lack of|                             | 
|                         |optimised resource.   |                             | 
+-------------------------+----------------------+-----------------------------+ 
|                         |                      |                             | 
+-------------------------+----------------------+-----------------------------+ 
|3. Maximising the return |Increasing demand for |Apply appropriate incentive  | 
|on working capital and   |working capital       |structures which also account| 
|freeing working capital  |tied-up in large      |for working capital elements.| 
|where not optimally used.|longer term services  |                             | 
|                         |contracts, which would|                             | 
|                         |prevent working       |                             | 
|                         |capital from being    |                             | 
|                         |deployed optimally.   |                             | 
+-------------------------+----------------------+-----------------------------+ 
|                         |Increasing demand for |Elevate extended credit      | 
|                         |extended credit from  |requests to the Board for    | 
|                         |large customers, which|approval and apply           | 
|                         |would delay and reduce|appropriate incentive        | 
|                         |return on working     |structures.                  | 
|                         |capital and increase  |                             | 
|                         |credit risk exposure. |                             | 
+-------------------------+----------------------+-----------------------------+ 
|                         |                      |                             | 
+-------------------------+----------------------+-----------------------------+ 
|4. Growing our profit    |Failure to align      |Apply the recently enhanced  | 
|margin through increased |operational and       |bid review processes and     | 
|services and high-end    |commercial processes  |internal                     | 
|product sales.           |with contractual      |approval/authorisation       | 
|                         |requirements of       |matrices to ensure commercial| 
|                         |complex or long term  |and operational awareness and| 
|                         |services engagements, |authorisation at the         | 
|                         |resulting in customer |appropriate level.           | 
|                         |dissatisfaction and   |                             | 
|                         |margin decline.       |                             | 
+-------------------------+----------------------+-----------------------------+ 
|                         |Delays or overruns in |In addition to the mitigation| 
|                         |complex projects      |set out above, implement the | 
|                         |(including transition |governance processes during  | 
|                         |and transformation    |and after contract take-on.  | 
|                         |activity in larger    |                             | 
|                         |services contracts)   |                             | 
|                         |leading to lower than |                             | 
|                         |expected margins.     |                             | 
+-------------------------+----------------------+-----------------------------+ 
|                         |                      |                             | 
+-------------------------+----------------------+-----------------------------+ 
|5. Ensuring the          |Failure to materialise|Follow the robust internal   | 
|successful implementation|the expected benefits |governance structure at all  | 
|of the Group-wide ERP    |of the Group-wide ERP |relevant levels and ensure   | 
|system.                  |system, thereby       |targets are embedded into    | 
|                         |threatening the       |senior management pay plans. | 
|                         |anticipated return on |                             | 
|                         |investment.           |                             | 
|                         +----------------------+-----------------------------+ 
|                         |Ongoing business      |Dedicate specific resource   | 
|                         |demands detract from  |exclusively to the ERP       | 
|                         |appropriate focus on  |project and continuously     | 
|                         |the ERP design        |monitor business resource    | 
|                         |process, resulting in |demands.                     | 
|                         |either business       |                             | 
|                         |interruption or ERP   |                             | 
|                         |go-live delays.       |                             | 
+-------------------------+----------------------+-----------------------------+ 
 
 
 
Directors' responsibility statement 
 
  * The financial statements, prepared in accordance with International 
    Financial Reporting Standards as adopted by the EU, give a true and fair 
    view of the assets, liabilities, financial position and profit for the 
    Company and undertakings included in the consolidation taken as a whole; and 
  * Pursuant to the Disclosure and Transparency Rules, the final results 
    announcement and the Company's annual report and accounts, includes a fair 
    review of the development and performance of the business and the position 
    of the Company and the undertakings included in the consolidation taken as a 
    whole, together with a description of the principal risks and uncertainties 
    that they face. 
 
On behalf of the Board 
 
 
 
Mike Norris Tony Conophy 
 
Chief Executive Finance Director 
 
 
 
10 March 2010 
 
 
Consolidated income statement 
For the year ended 31 December 2009 
 
++-----------------------------------------------+----+-----------+-----------++ 
||                                               |Note|       2009|       2008|| 
||                                               |    |       GBP'000|       GBP'000|| 
++-----------------------------------------------+----+-----------+-----------++ 
||Revenue                                        |   3| 2,503,198 | 2,560,135 || 
++-----------------------------------------------+----+-----------+-----------++ 
||Cost of sales                                  |    |(2,153,395)|(2,205,276)|| 
++-----------------------------------------------+----+-----------+-----------++ 
||Gross profit                                   |    |   349,803 |   354,859 || 
++-----------------------------------------------+----+-----------+-----------++ 
++-----------------------------------------------+----+-----------+-----------++ 
||Distribution costs                             |    |   (19,032)|   (20,268)|| 
++-----------------------------------------------+----+-----------+-----------++ 
||Administrative expenses                        |    |  (272,876)|  (288,418)|| 
++-----------------------------------------------+----+-----------+-----------++ 
||Operating profit:                              |    |           |           || 
++-----------------------------------------------+----+-----------+-----------++ 
||Before amortisation of acquired intangibles and|    |    57,895 |    46,173 || 
||exceptional items                              |    |           |           || 
++-----------------------------------------------+----+-----------+-----------++ 
||Amortisation of acquired intangibles           |    |      (517)|      (525)|| 
++-----------------------------------------------+----+-----------+-----------++ 
||Exceptional items                              |   4|    (5,299)|    (3,046)|| 
++-----------------------------------------------+----+-----------+-----------++ 
||Operating profit                               |    |    52,079 |    42,602 || 
++-----------------------------------------------+----+-----------+-----------++ 
++-----------------------------------------------+----+-----------+-----------++ 
||Finance income                                 |    |     1,307 |     3,095 || 
++-----------------------------------------------+----+-----------+-----------++ 
||Finance costs                                  |    |    (4,977)|    (6,161)|| 
++-----------------------------------------------+----+-----------+-----------++ 
++-----------------------------------------------+----+-----------+-----------++ 
||Profit before tax:                             |    |           |           || 
++-----------------------------------------------+----+-----------+-----------++ 
||Before amortisation of acquired intangibles and|    |    54,225 |    43,107 || 
||exceptional items                              |    |           |           || 
++-----------------------------------------------+----+-----------+-----------++ 
||Amortisation of acquired intangibles           |    |      (517)|      (525)|| 
++-----------------------------------------------+----+-----------+-----------++ 
||Exceptional items                              |    |    (5,299)|    (3,046)|| 
++-----------------------------------------------+----+-----------+-----------++ 
||Profit before tax                              |    |    48,409 |    39,536 || 
++-----------------------------------------------+----+-----------+-----------++ 
++-----------------------------------------------+----+-----------+-----------++ 
||Income tax expense:                            |    |           |           || 
++-----------------------------------------------+----+-----------+-----------++ 
||Before exceptional items                       |    |   (12,113)|   (10,571)|| 
++-----------------------------------------------+----+-----------+-----------++ 
||Tax on exceptional items                       |   4|      1,415|          -|| 
++-----------------------------------------------+----+-----------+-----------++ 
||Exceptional tax items                          |   4|          -|     8,377 || 
++-----------------------------------------------+----+-----------+-----------++ 
||Income tax expense                             |   5|   (10,698)|    (2,194)|| 
++-----------------------------------------------+----+-----------+-----------++ 
||Profit for the year                            |    |    37,711 |    37,342 || 
++-----------------------------------------------+----+-----------+-----------++ 
++-----------------------------------------------+----+-----------+-----------++ 
||Attributable to:                               |    |           |           || 
++-----------------------------------------------+----+-----------+-----------++ 
||Equity holders of the parent                   |   6|    37,703 |    37,337 || 
++-----------------------------------------------+----+-----------+-----------++ 
||Non-controlling interests                      |    |         8 |         5 || 
++-----------------------------------------------+----+-----------+-----------++ 
||                                               |    |    37,711 |    37,342 || 
++-----------------------------------------------+----+-----------+-----------++ 
++-----------------------------------------------+----+-----------+-----------++ 
||Earnings per share                             |   6|           |           || 
++-----------------------------------------------+----+-----------+-----------++ 
||- basic                                        |    |      25.7p|      24.7p|| 
++-----------------------------------------------+----+-----------+-----------++ 
||- diluted                                      |    |      24.9p|      24.2p|| 
++-----------------------------------------------+----+-----------+-----------++ 
 
 
Consolidated statement 
of comprehensive income 
For the year ended 31 December 2009 
 
 
+---------------------------------------------------------+--------+-------+ 
|                                                         |    2009|   2008| 
|                                                         |    GBP'000|   GBP'000| 
+---------------------------------------------------------+--------+-------+ 
|Profit for the year                                      | 37,711 |37,342 | 
+---------------------------------------------------------+--------+-------+ 
|Exchange differences on translation of foreign operations|(10,173)|24,864 | 
+---------------------------------------------------------+--------+-------+ 
|Total comprehensive income for the period                | 27,538 |62,206 | 
+---------------------------------------------------------+--------+-------+ 
+---------------------------------------------------------+--------+-------+ 
|Attributable to:                                         |        |       | 
+---------------------------------------------------------+--------+-------+ 
|Equity holders of the parent                             | 27,543 |62,198 | 
+---------------------------------------------------------+--------+-------+ 
|Non-controlling interests                                |     (5)|     8 | 
+---------------------------------------------------------+--------+-------+ 
|                                                         | 27,538 |62,206 | 
+---------------------------------------------------------+--------+-------+ 
 
 
Consolidated balance sheet 
As at 31 December 2009 
 
 
+--------------------------------------+-------+----------+----------+ 
|                                      | Notes |     2009 |     2008 | 
|                                      |       |     GBP'000 |     GBP'000 | 
+--------------------------------------+-------+----------+----------+ 
| Non-current assets                   |       |          |          | 
+--------------------------------------+-------+----------+----------+ 
| Property, plant and equipment        |       | 105,290  | 123,315  | 
+--------------------------------------+-------+----------+----------+ 
| Intangible assets                    |       |  72,965  |  51,551  | 
+--------------------------------------+-------+----------+----------+ 
| Investment in associate              |       |      57  |        - | 
+--------------------------------------+-------+----------+----------+ 
| Deferred income tax asset            |     5 |  16,444  |  16,672  | 
+--------------------------------------+-------+----------+----------+ 
|                                      |       | 194,756  | 191,538  | 
+--------------------------------------+-------+----------+----------+ 
| Current assets                       |       |          |          | 
+--------------------------------------+-------+----------+----------+ 
| Inventories                          |       |  67,086  | 105,831  | 
+--------------------------------------+-------+----------+----------+ 
| Trade and other receivables          |       | 475,646  | 529,501  | 
+--------------------------------------+-------+----------+----------+ 
| Prepayments                          |       |  55,785  |  53,766  | 
+--------------------------------------+-------+----------+----------+ 
| Accrued income                       |       |   29,538 |  43,942  | 
+--------------------------------------+-------+----------+----------+ 
| Forward currency contracts           |       |     726  |        - | 
+--------------------------------------+-------+----------+----------+ 
| Cash and short-term deposits         |       | 108,017  |  53,372  | 
+--------------------------------------+-------+----------+----------+ 
|                                      |       | 736,798  | 786,412  | 
+--------------------------------------+-------+----------+----------+ 
| Total assets                         |       | 931,554  | 977,950  | 
+--------------------------------------+-------+----------+----------+ 
+--------------------------------------+-------+----------+----------+ 
| Current liabilities                  |       |          |          | 
+--------------------------------------+-------+----------+----------+ 
| Trade and other payables             |       | 378,929  | 378,721  | 
+--------------------------------------+-------+----------+----------+ 
| Deferred income                      |       | 123,861  | 115,274  | 
+--------------------------------------+-------+----------+----------+ 
| Financial liabilities                |       |  48,647  |  96,154  | 
+--------------------------------------+-------+----------+----------+ 
| Forward currency contracts           |       |        - |     644  | 
+--------------------------------------+-------+----------+----------+ 
| Income tax payable                   |       |   3,815  |  10,275  | 
+--------------------------------------+-------+----------+----------+ 
| Provisions                           |       |   2,202  |   2,100  | 
+--------------------------------------+-------+----------+----------+ 
|                                      |       | 557,454  | 603,168  | 
+--------------------------------------+-------+----------+----------+ 
| Non-current liabilities              |       |          |          | 
+--------------------------------------+-------+----------+----------+ 
| Financial liabilities                |       |  22,022  |  41,809  | 
+--------------------------------------+-------+----------+----------+ 
| Provisions                           |       |  11,605  |   9,565  | 
+--------------------------------------+-------+----------+----------+ 
| Other non-current liabilities        |       |     227  |     615  | 
+--------------------------------------+-------+----------+----------+ 
| Deferred income tax liabilities      |       |   1,674  |   1,582  | 
+--------------------------------------+-------+----------+----------+ 
|                                      |       |  35,528  |  53,571  | 
+--------------------------------------+-------+----------+----------+ 
| Total liabilities                    |       | 592,982  | 656,739  | 
+--------------------------------------+-------+----------+----------+ 
| Net assets                           |       | 338,572  | 321,211  | 
+--------------------------------------+-------+----------+----------+ 
+--------------------------------------+-------+----------+----------+ 
| Capital and reserves                 |       |          |          | 
+--------------------------------------+-------+----------+----------+ 
| Issued capital                       |       |   9,186  |   9,181  | 
+--------------------------------------+-------+----------+----------+ 
| Share premium                        |       |   2,929  |   2,890  | 
+--------------------------------------+-------+----------+----------+ 
| Capital redemption reserve           |       |  74,950  |  74,950  | 
+--------------------------------------+-------+----------+----------+ 
| Own shares held                      |       |  (9,657) | (11,169) | 
+--------------------------------------+-------+----------+----------+ 
| Foreign currency translation reserve |       |  16,208  |  26,368  | 
+--------------------------------------+-------+----------+----------+ 
| Retained earnings                    |       | 244,940  | 218,970  | 
+--------------------------------------+-------+----------+----------+ 
| Shareholders' equity                 |       | 338,556  | 321,190  | 
+--------------------------------------+-------+----------+----------+ 
| Non-controlling interests            |       |      16  |      21  | 
+--------------------------------------+-------+----------+----------+ 
| Total equity                         |       | 338,572  | 321,211  | 
+--------------------------------------+-------+----------+----------+ 
|                                              |                     | 
| Approved by the Board on 10 March 2010       |                     | 
+-----------------+----------------------------+---------------------+ 
+-----------------+----------------------------+---------------------+ 
| MJ Norris       | FA Conophy                 |                     | 
|                 |                            |                     | 
| Chief Executive | Finance Director           |                     | 
+-----------------+----------------------------+---------------------+ 
 
 
Consolidated statement of changes in equity 
For the year ended 31 December 2009 
 
 
+-------------+--------------------------------------------------------+--------+---------------+--------+ 
|             |      Attributable to equity holders of the parent      |        |               |        | 
|             +-------+-------+----------+--------+-----------+--------+        |               |        | 
|             |       |       |   Capital|     Own|    Foreign|        |        |               |        | 
|             | Issued|  Share|redemption|  shares|   currency|Retained|        |Non-controlling|   Total| 
|             |capital|premium|   reserve|    held|translation|earnings|   Total|      interests|  equity| 
|             |   GBP'000|   GBP'000|      GBP'000|    GBP'000|    reserve|    GBP'000|    GBP'000|           GBP'000|    GBP'000| 
|             |       |       |          |        |       GBP'000|        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|At 1 January |  9,181|  2,890|    74,950|(11,169)|     26,368| 218,970| 321,190|             21|321,211 | 
|2009         |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Profit for   |      -|      -|         -|       -|          -| 37,703 | 37,703 |             8 | 37,711 | 
|the year     |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Other        |       |       |          |        |           |        |        |               |        | 
|comprehensive|      -|      -|         -|       -|   (10,160)|       -|(10,160)|           (13)|(10,173)| 
|income       |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Total        |       |       |          |        |           |        |        |               |        | 
|comprehensive|      -|      -|         -|       -|   (10,160)| 37,703 | 27,543 |            (5)| 27,538 | 
|income       |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Cost of      |       |       |          |        |           |        |        |               |        | 
|share-based  |      -|      -|         -|       -|          -|  2,555 |  2,555 |              -|  2,555 | 
|payments     |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Deferred tax |       |       |          |        |           |        |        |               |        | 
|on           |       |       |          |        |           |        |        |               |        | 
|share-based  |      -|      -|         -|       -|          -|     298|     298|              -|     298| 
|payment      |       |       |          |        |           |        |        |               |        | 
|transactions |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Exercise of  |     5 |    39 |         -|  2,072 |          -| (2,072)|     44 |              -|     44 | 
|options      |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Purchase of  |      -|      -|         -|   (560)|          -|       -|   (560)|              -|   (560)| 
|own shares   |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Equity       |      -|      -|         -|       -|          -|(12,514)|(12,514)|              -|(12,514)| 
|dividends    |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|At 31        | 9,186 | 2,929 |   74,950 | (9,657)|    16,208 |244,940 |338,556 |            16 |338,572 | 
|December 2009|       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|At 1 January |  9,504|  2,890|    74,627|(11,380)|      1,507| 201,035| 278,183|             13|278,196 | 
|2008         |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Profit for   |      -|      -|         -|       -|          -|  37,337|  37,337|              5| 37,342 | 
|the year     |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Other        |       |       |          |        |           |        |        |               |        | 
|comprehensive|      -|      -|         -|       -|     24,861|       -|  24,861|              3| 24,864 | 
|income       |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Total        |       |       |          |        |           |        |        |               |        | 
|comprehensive|      -|      -|         -|       -|     24,861|  37,337|  62,198|              8| 62,206 | 
|income       |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Cost of      |       |       |          |        |           |        |        |               |        | 
|share-based  |      -|      -|         -|       -|          -|   2,525|   2,525|              -|  2,525 | 
|payments     |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Exercise of  |      -|      -|         -|     298|          -|   (298)|       -|              -|       -| 
|options      |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Purchase of  |      -|      -|         -| (9,695)|          -|       -| (9,695)|              -| (9,695)| 
|own shares   |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Cancellation |  (323)|      -|       323|   9,608|          -| (9,608)|       -|              -|       -| 
|of own shares|       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|Equity       |      -|      -|         -|       -|          -|(12,021)|(12,021)|              -|(12,021)| 
|dividends    |       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
|At 31        |  9,181|  2,890|    74,950|(11,169)|     26,368| 218,970| 321,190|             21|321,211 | 
|December 2008|       |       |          |        |           |        |        |               |        | 
+-------------+-------+-------+----------+--------+-----------+--------+--------+---------------+--------+ 
 
 
 
 
Consolidated cash flow statement 
For the year ended 31 December 2009 
 
 
+------------------------------------------------------+-----+--------+--------+ 
|                                                      |Notes|    2009|    2008| 
|                                                      |     |    GBP'000|    GBP'000| 
+------------------------------------------------------+-----+--------+--------+ 
|Operating activities                                  |     |        |        | 
+------------------------------------------------------+-----+--------+--------+ 
|Profit before taxation                                |     | 48,409 | 39,536 | 
+------------------------------------------------------+-----+--------+--------+ 
|Net finance costs                                     |     |  3,670 |  3,066 | 
+------------------------------------------------------+-----+--------+--------+ 
|Depreciation                                          |     | 35,326 | 36,719 | 
+------------------------------------------------------+-----+--------+--------+ 
|Amortisation                                          |     |  4,631 |  4,764 | 
+------------------------------------------------------+-----+--------+--------+ 
|Share-based payments                                  |     |  2,555 |  2,525 | 
+------------------------------------------------------+-----+--------+--------+ 
|Loss on disposal of property, plant and equipment     |     |      23|    526 | 
+------------------------------------------------------+-----+--------+--------+ 
|Impairment of intangible assets                       |     |       -|  3,046 | 
+------------------------------------------------------+-----+--------+--------+ 
|Loss on disposal of intangible assets                 |     |       -|     48 | 
+------------------------------------------------------+-----+--------+--------+ 
|Profit on disposal of business                        |    4| (1,879)|       -| 
+------------------------------------------------------+-----+--------+--------+ 
|Decrease in inventories                               |     | 34,126 | 19,793 | 
+------------------------------------------------------+-----+--------+--------+ 
|Decrease/(increase) in trade and other receivables    |     | 52,348 |(34,844)| 
+------------------------------------------------------+-----+--------+--------+ 
|Increase in trade and other payables                  |     | 10,960 | 16,190 | 
+------------------------------------------------------+-----+--------+--------+ 
|Other adjustments                                     |     |    283 |   (760)| 
+------------------------------------------------------+-----+--------+--------+ 
|Cash generated from operations                        |     |190,452 | 90,609 | 
+------------------------------------------------------+-----+--------+--------+ 
|Income taxes paid                                     |     |(17,500)| (6,052)| 
+------------------------------------------------------+-----+--------+--------+ 
|Net cash flow from operating activities               |     |172,952 | 84,557 | 
+------------------------------------------------------+-----+--------+--------+ 
+------------------------------------------------------+-----+--------+--------+ 
|Investing activities                                  |     |        |        | 
+------------------------------------------------------+-----+--------+--------+ 
|Interest received                                     |     |  1,717 |  3,884 | 
+------------------------------------------------------+-----+--------+--------+ 
|Acquisition of subsidiaries, net of cash acquired     |     | (9,742)|       -| 
+------------------------------------------------------+-----+--------+--------+ 
|Proceeds from sale of business                        |    4|  2,982 |       -| 
+------------------------------------------------------+-----+--------+--------+ 
|Sale of property, plant and equipment                 |     |      7 |     30 | 
+------------------------------------------------------+-----+--------+--------+ 
|Purchases of property, plant and equipment            |     | (9,511)|(10,065)| 
+------------------------------------------------------+-----+--------+--------+ 
|Purchases of intangible assets                        |     |(11,790)|(14,278)| 
+------------------------------------------------------+-----+--------+--------+ 
|Net cash flow from investing activities               |     |(26,337)|(20,429)| 
+------------------------------------------------------+-----+--------+--------+ 
+------------------------------------------------------+-----+--------+--------+ 
|Financing activities                                  |     |        |        | 
+------------------------------------------------------+-----+--------+--------+ 
|Interest paid                                         |     | (4,540)| (7,254)| 
+------------------------------------------------------+-----+--------+--------+ 
|Dividends paid to equity shareholders of the parent   |    7|(12,514)|(12,021)| 
+------------------------------------------------------+-----+--------+--------+ 
|Proceeds from share issues                            |     |     44 |       -| 
+------------------------------------------------------+-----+--------+--------+ 
|Purchase of own shares                                |     |   (560)| (9,695)| 
+------------------------------------------------------+-----+--------+--------+ 
|Repayment of capital element of finance leases        |     |(20,956)|(25,713)| 
+------------------------------------------------------+-----+--------+--------+ 
|Repayment of loans                                    |     |(40,248)|(28,633)| 
+------------------------------------------------------+-----+--------+--------+ 
|New borrowings                                        |     | 16,357 | 46,610 | 
+------------------------------------------------------+-----+--------+--------+ 
|(Decrease)/increase in factor financing               |     |(25,600)| 12,763 | 
+------------------------------------------------------+-----+--------+--------+ 
|Net cash flow from financing activities               |     |(88,017)|(23,943)| 
+------------------------------------------------------+-----+--------+--------+ 
+------------------------------------------------------+-----+--------+--------+ 
|Increase in cash and cash equivalents                 |     | 58,598 | 40,185 | 
+------------------------------------------------------+-----+--------+--------+ 
|Effect of exchange rates on cash and cash equivalents |     |   (533)|   (562)| 
+------------------------------------------------------+-----+--------+--------+ 
|Cash and cash equivalents at the beginning of the year|    8| 46,889 |  7,266 | 
+------------------------------------------------------+-----+--------+--------+ 
|Cash and cash equivalents at the year-end             |    8|104,954 | 46,889 | 
+------------------------------------------------------+-----+--------+--------+ 
 
Notes to the consolidated 
financial statements 
For the year ended 31 December 2009 
 
 
1 Authorisation of financial statements and statement of compliance with IFRS 
 
 
The consolidated financial statements of Computacenter plc for the year ended 
31 December 2009 were authorised for issue 
in accordance with a resolution of the Directors on 10 March 2010. The balance 
sheet was signed on behalf of the Board by 
MJ Norris and FA Conophy. Computacenter plc is a limited company incorporated 
and domiciled in England whose shares 
are publicly traded. 
 
The Group's financial statements have been prepared in accordance with 
International Financial Reporting Standards (IFRS), 
as adopted by the European Union as they apply to the financial statements of 
the Group for the year ended 31 December 2009 and applied in accordance with the 
Companies Act 2006. 
 
2 Summary of significant accounting policies 
 
 
Basis of preparation 
 
 
The consolidated financial statements are presented in Sterling and all values 
are rounded to the nearest thousand ( GBP'000) except when otherwise indicated. 
 
Basis of consolidation 
 
 
The consolidated financial statements comprise the financial statements of 
Computacenter plc and its subsidiaries as at 
31 December each year. The financial statements of subsidiaries are prepared for 
the same reporting year as the parent 
company, using existing Generally Accepted Accounting Practice (GAAP) in each 
country of operation. Adjustments are made on consolidation translating any 
differences that may exist between the respective local GAAPs and IFRS. 
 
All intra-group balances, transactions, income and expenses and profit and 
losses resulting from intra-group transactions have been eliminated in full. 
 
Subsidiaries are consolidated from the date on which the Group obtains control 
and cease to be consolidated from the date 
on which the Group no longer retains control. 
 
Non-controlling interests represent the portion of profit or loss and net assets 
in subsidiaries that is not held by the Group and 
is presented separately within equity in the consolidated balance sheet, 
separately from parent shareholders' equity. 
 
3 Segmental analysis 
 
 
For management purposes, the Group is organised into geographical segments, with 
each segment determined by the location 
of the Group's assets and operations. The Group's business in each geography is 
managed separately and held in separate statutory entities. 
 
No operating segments have been aggregated to form the above reportable 
operating segments. 
 
Management monitors the operating results of its geographical segments 
separately for the purposes of making decisions about resource allocation and 
performance assessment. Segment performance is evaluated based on adjusted 
operating profit or loss which is measured differently from operating profit or 
loss in the consolidated financial statements. At a Group level however 
management measures performance on adjusted profit before tax. Adjusted 
operating profit or loss takes account of the interest paid on customer-specific 
financing (CSF) which management considers to be a cost of sale. Excluded from 
adjusted operating profit is the amortisation of acquired intangibles, 
exceptional items and the transfer of internal ERP implementation costs as 
management do not consider these items when reviewing the underlying performance 
of a segment. 
 
 
 
Segmental performance for the years ended 31 December 2009 and 2008 was as 
follows: 
 
+-----------------------------+----------+---------+--------+-------+----------+ 
|                             |        UK|  Germany|  France|Benelux|     Total| 
|                             |      GBP'000|     GBP'000|    GBP'000|   GBP'000|      GBP'000| 
+-----------------------------+----------+---------+--------+-------+----------+ 
|For the year ended 31        |          |         |        |       |          | 
|December 2009                |          |         |        |       |          | 
+-----------------------------+----------+---------+--------+-------+----------+ 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Results                      |          |         |        |       |          | 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Revenue                      |1,226,917 | 930,673 |319,384 |26,224 |2,503,198 | 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Adjusted gross profit        |  181,149 | 124,395 | 37,448 | 2,838 |  345,830 | 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Adjusted net operating       | (143,310)|(104,831)|(40,169)|(3,597)| (291,907)| 
|expenses                     |          |         |        |       |          | 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Adjusted segment operating   |   37,839 |  19,564 | (2,721)|  (759)|   53,923 | 
|profit/(loss)                |          |         |        |       |          | 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Adjusted net interest        |          |         |        |       |      302 | 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Adjusted profit before tax   |          |         |        |       |   54,225 | 
+-----------------------------+----------+---------+--------+-------+----------+ 
+-----------------------------+----------+---------+--------+-------+----------+ 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Other segment information    |          |         |        |       |          | 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Capital expenditure:         |          |         |        |       |          | 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Property, plant and equipment|   11,042 |   8,107 |     783|    118|    20,050| 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Intangible fixed assets      |    11,891|   15,301|      71|      -|    27,263| 
+-----------------------------+----------+---------+--------+-------+----------+ 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Depreciation                 |   24,015 |  10,064 |  1,118 |   129 |    35,326| 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Amortisation                 |     3,302|    1,209|     120|      -|     4,631| 
+-----------------------------+----------+---------+--------+-------+----------+ 
+-----------------------------+----------+---------+--------+-------+----------+ 
|Share-based payments         |     1,893|      357|     305|      -|     2,555| 
+-----------------------------+----------+---------+--------+-------+----------+ 
+--------------------------------+---------+--------+--------+-------+---------+ 
|                                |       UK| Germany|  France|Benelux|    Total| 
|                                |     GBP'000|    GBP'000|    GBP'000|   GBP'000|     GBP'000| 
+--------------------------------+---------+--------+--------+-------+---------+ 
|For the year ended 31 December  |         |        |        |       |         | 
|2008                            |         |        |        |       |         | 
+--------------------------------+---------+--------+--------+-------+---------+ 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Results                         |         |        |        |       |         | 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Revenue                         |1,391,177| 830,740| 308,210| 30,008|2,560,135| 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Adjusted gross profit           |  194,934| 113,703|  38,821|  3,372| 350,830 | 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Adjusted net operating expenses |(165,324)|(99,386)|(40,511)|(3,465)|(308,686)| 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Adjusted segment operating      |   29,610|  14,317| (1,690)|   (93)|  42,144 | 
|profit/(loss)                   |         |        |        |       |         | 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Adjusted net interest           |         |        |        |       |     963 | 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Adjusted profit before tax      |         |        |        |       |  43,107 | 
+--------------------------------+---------+--------+--------+-------+---------+ 
+--------------------------------+---------+--------+--------+-------+---------+ 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Other segment information       |         |        |        |       |         | 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Capital expenditure:            |         |        |        |       |         | 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Property, plant and equipment   |  28,725 |  7,663 |  1,105 |   229 |  37,722 | 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Intangible fixed assets         |  11,903 |  1,067 |  1,308 |      -|  14,278 | 
+--------------------------------+---------+--------+--------+-------+---------+ 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Depreciation                    |  27,715 |  7,804 |  1,078 |   122 |  36,719 | 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Amortisation                    |   2,816 |    827 |  1,121 |      -|   4,764 | 
+--------------------------------+---------+--------+--------+-------+---------+ 
+--------------------------------+---------+--------+--------+-------+---------+ 
|Share based payments            |   2,009 |    334 |    182 |      -|   2,525 | 
+--------------------------------+---------+--------+--------+-------+---------+ 
 
 
Reconciliation of adjusted results 
 
 
Management reviews adjusted measures of performance as shown in the tables 
above. Adjusted profit before tax excludes exceptional items and the 
amortisation of acquired intangibles as shown below: 
 
+---------------------------------------+---------+---------+ 
|                                       |    2009 |    2008 | 
|                                       |    GBP'000 |    GBP'000 | 
+---------------------------------------+---------+---------+ 
| Adjusted profit before tax            | 54,225  | 43,107  | 
+---------------------------------------+---------+---------+ 
| Amortisation of acquired intangibles  |   (517) |   (525) | 
+---------------------------------------+---------+---------+ 
| Exceptional items                     | (5,299) | (3,046) | 
+---------------------------------------+---------+---------+ 
| Profit before tax                     | 48,409  | 39,536  | 
+---------------------------------------+---------+---------+ 
 
 
Management also reviews adjusted measures for gross profit, operating expenses, 
operating profit and net interest, which in addition takes account of interest 
costs of CSF within cost of sales (as these are considered to form part of the 
gross profit performance of a contract). The reconciliation for adjusted 
operating profit to operating profit, as disclosed in the Consolidated Income 
Statement, is as follows: 
 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|                                      |     UK|Germany| France|Benelux|  Total| 
|                                      |   GBP'000|   GBP'000|   GBP'000|   GBP'000|   GBP'000| 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|For the year ended 31 December 2009   |       |       |       |       |       | 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|Adjusted segment operating            |37,839 |19,564 |(2,721)|  (759)|53,923 | 
|profit/(loss)                         |       |       |       |       |       | 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|Add back interest on CSF              | 2,921 | 1,051 |      -|      -| 3,972 | 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|Amortisation of acquired intangibles  |  (481)|   (36)|      -|      -|  (517)| 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|Exceptional items                     |(3,155)|  (291)|(1,613)|  (240)|(5,299)| 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|ERP implementation costs              |(2,728)| 2,728 |      -|      -|      -| 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|Segment operating profit/(loss)       |34,396 |23,016 |(4,334)|  (999)|52,079 | 
+--------------------------------------+-------+-------+-------+-------+-------+ 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|For the year ended 31 December 2008   |       |       |       |       |       | 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|Adjusted segment operating            | 29,610| 14,317|(1,690)|   (93)| 42,144| 
|profit/(loss)                         |       |       |       |       |       | 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|Add back interest on CSF              |  3,292|    737|      -|      -| 4,029 | 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|Amortisation of acquired intangibles  |  (481)|   (44)|      -|      -|  (525)| 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|Exceptional items                     |(1,922)|      -|(1,124)|      -|(3,046)| 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|ERP implementation costs              |(1,673)|    950|    723|      -|      -| 
+--------------------------------------+-------+-------+-------+-------+-------+ 
|Segment operating profit/(loss)       | 28,826| 15,960|(2,091)|   (93)|42,602 | 
+--------------------------------------+-------+-------+-------+-------+-------+ 
 
Sources of revenue 
 
Each geographical segment principally consists of a single entity with shared 
assets, liabilities and capital expenditure. The Group has three sources of 
revenue, which are aggregated and shown in the table below. The sale of goods is 
recorded within product revenues and the rendering of services is split into 
Professional and Support and Managed Services. 
 
Revenue performance is reported to the Chief Operating Decision Maker excluding 
the UK Trade Distribution business, which was disposed of on 27 October 2009. 
The table below reflects revenue performance before and after the impact of the 
sold business. 
 
+------------------------------+------------+------------+ 
|                              |       2009 |       2008 | 
|                              |       GBP'000 |       GBP'000 | 
+------------------------------+------------+------------+ 
| Sources of revenue           |            |            | 
+------------------------------+------------+------------+ 
| Product revenue              |            |            | 
+------------------------------+------------+------------+ 
| Ongoing operations           | 1,678,613  | 1,717,269  | 
+------------------------------+------------+------------+ 
| Trade distribution           |    84,589  |   158,588  | 
+------------------------------+------------+------------+ 
| Total product revenue        | 1,763,202  | 1,875,857  | 
+------------------------------+------------+------------+ 
| Services revenue             |            |            | 
+------------------------------+------------+------------+ 
| Professional services        |   175,364  |   181,219  | 
+------------------------------+------------+------------+ 
| Support and managed services |   564,632  |   503,059  | 
+------------------------------+------------+------------+ 
| Total services revenue       |    739,996 |    684,278 | 
+------------------------------+------------+------------+ 
| Total revenue                |  2,503,198 |  2,560,135 | 
+------------------------------+------------+------------+ 
 
Information about major customers 
 
Included in revenues arising from the UK segment are revenues of approximately 
 GBP397 million (2008:  GBP400 million) which arose from sales to the Group's largest 
customer. For the purposes of this disclosure a single customer is considered to 
be a group of entities known to be under common control. This customer consists 
of entities under control of the UK Government, and includes the Group's 
revenues with central government, local government and certain government 
controlled banking institutions. 
 
 
4 Exceptional items 
 
 
+--------------------------------------------------------------+-------+-------+ 
|                                                              |   2009|   2008| 
|                                                              |   GBP'000|   GBP'000| 
+--------------------------------------------------------------+-------+-------+ 
|Operating profit                                              |       |       | 
+--------------------------------------------------------------+-------+-------+ 
|Profit on disposal of business, net of goodwill               | 1,879 |      -| 
+--------------------------------------------------------------+-------+-------+ 
|Restructuring costs                                           |(7,178)|      -| 
+--------------------------------------------------------------+-------+-------+ 
|Impairment of intangible assets                               |      -|(3,046)| 
+--------------------------------------------------------------+-------+-------+ 
|                                                              |(5,299)|(3,046)| 
+--------------------------------------------------------------+-------+-------+ 
+--------------------------------------------------------------+-------+-------+ 
|Income tax                                                    |       |       | 
+--------------------------------------------------------------+-------+-------+ 
|Tax on exceptional items included in operating profit         |  1,415|      -| 
+--------------------------------------------------------------+-------+-------+ 
|Adjustment following agreement of certain items for earlier   |      -| 3,611 | 
|years                                                         |       |       | 
+--------------------------------------------------------------+-------+-------+ 
|Changes in recoverable amounts of deferred tax assets         |      -| 4,766 | 
+--------------------------------------------------------------+-------+-------+ 
|                                                              |  1,415| 8,377 | 
+--------------------------------------------------------------+-------+-------+ 
 
 
2009 
The net gain on disposal of business of  GBP1,879,000 arises from the Group 
disposing of its trade distribution division to Ingram Micro in November 2009. 
The disposal does not match the criteria of IFRS 5 'Non-current assets 
held-for-sale and discontinued operations' as the disposal does not represent a 
separate major line of business or geographical area of operations and hence was 
not treated as a discontinued operation. The Group received consideration of 
 GBP2,982,000 in cash and cash equivalents, net of costs incurred in relation to 
the sale. This is offset by the disposal of goodwill associated with the 
business of  GBP1,002,000. The directly attributable goodwill associated with the 
Trade Distribution business originally arose from the acquisition of Metrologie 
UK in 1999. Separately, related inventories of  GBP8,574,000 were sold to Ingram 
Micro at cost. 
 
Restructuring costs arise from the change programme to reduce costs. They 
include expenses from headcount reductions of  GBP5,309,000 and vacant premises 
costs of  GBP1,869,000. 
2008 
 
The forecasted cash-flows for Computacenter France do not support the value of 
the non-current assets in the business. 
An exceptional impairment was recognised in 2008 in relation to additions to 
intangible assets relating to the Group ERP programme that were specifically 
allocated to the French cash-generating unit. 
 
After the 2008 year-end a decision was reached to cease using the Digica brand 
following the integration of the Digica operations into those of Computacenter 
(UK) Limited. An exceptional impairment of the trademark, generated at the time 
of acquisition, was recognised accordingly. 
 
The tax charge for 2008 contained two items which, due to their size, were 
disclosed separately, as follows: 
 
 
 ? during 2008 agreement was reached on certain significant items for earlier 
   years; and 
 
   the deferred tax asset in respect of losses in Germany was re-assessed in 
   line with management's view of the entities future performance. Where the 
 ? reassessment exceeded the losses utilised in the year, the change in the 
   recoverable amount of the deferred tax asset was shown as an exceptional 
   item. 
 
 
 
5 Income tax 
 
a) Tax on profit on ordinary activities 
 
 
+-------------------------------------------------------------+--------+-------+ 
|                                                             |    2009|   2008| 
|                                                             |    GBP'000|   GBP'000| 
+-------------------------------------------------------------+--------+-------+ 
|Tax charged in the income statement                          |        |       | 
+-------------------------------------------------------------+--------+-------+ 
|Current income tax                                           |        |       | 
+-------------------------------------------------------------+--------+-------+ 
|UK corporation tax                                           |  11,181| 11,881| 
+-------------------------------------------------------------+--------+-------+ 
|Foreign tax                                                  |  1,394 |   673 | 
+-------------------------------------------------------------+--------+-------+ 
|Adjustments in respect of prior periods                      |   (853)|(4,028)| 
+-------------------------------------------------------------+--------+-------+ 
|Total current income tax                                     |  11,722|  8,526| 
+-------------------------------------------------------------+--------+-------+ 
+-------------------------------------------------------------+--------+-------+ 
|Deferred tax                                                 |        |       | 
+-------------------------------------------------------------+--------+-------+ 
|Origination and reversal of temporary differences            | (2,284)|(2,379)| 
+-------------------------------------------------------------+--------+-------+ 
|Losses utilised                                              |  4,803 | 4,841 | 
+-------------------------------------------------------------+--------+-------+ 
|Changes in recoverable amounts of deferred tax assets        |(3,691) |(4,145)| 
+-------------------------------------------------------------+--------+-------+ 
|Exceptional changes in recoverable amounts of deferred tax   |       -|(4,766)| 
|assets                                                       |        |       | 
+-------------------------------------------------------------+--------+-------+ 
|Adjustments in respect of prior periods                      |    148 |   117 | 
+-------------------------------------------------------------+--------+-------+ 
|Total deferred tax                                           | (1,024)|(6,332)| 
+-------------------------------------------------------------+--------+-------+ 
|Tax charge in the income statement                           |  10,698|  2,194| 
+-------------------------------------------------------------+--------+-------+ 
 
b) Reconciliation of the total tax charge 
 
 
+--------------------------------------------------------------+-------+-------+ 
|                                                              |   2009|   2008| 
|                                                              |   GBP'000|   GBP'000| 
+--------------------------------------------------------------+-------+-------+ 
|Accounting profit before income tax                           | 48,409| 39,536| 
+--------------------------------------------------------------+-------+-------+ 
+--------------------------------------------------------------+-------+-------+ 
|At the UK standard rate of corporation tax of 28.0% (2008:    |13,555 |11,268 | 
|28.5%)                                                        |       |       | 
+--------------------------------------------------------------+-------+-------+ 
|Expenses not deductible for tax purposes                      |   803 |   806 | 
+--------------------------------------------------------------+-------+-------+ 
|Exceptional expenses not deductible for tax purposes          |      -|   548 | 
+--------------------------------------------------------------+-------+-------+ 
|Non-deductible element of share-based payment charge          |   350 |   719 | 
+--------------------------------------------------------------+-------+-------+ 
|Exceptional adjustments in respect of current income tax of   |      -|(3,611)| 
|previous periods                                              |       |       | 
+--------------------------------------------------------------+-------+-------+ 
|Adjustments in respect of current income tax of previous      |  (853)|  (300)| 
|periods                                                       |       |       | 
+--------------------------------------------------------------+-------+-------+ 
|Higher tax on overseas earnings                               |     69|   664 | 
+--------------------------------------------------------------+-------+-------+ 
|Other differences                                             |  (309)|  (104)| 
+--------------------------------------------------------------+-------+-------+ 
|Capital gain relieved by unrecognised losses brought forward  |  (835)|      -| 
+--------------------------------------------------------------+-------+-------+ 
|Changes in recoverable amounts of deferred tax assets         |      -|(4,766)| 
+--------------------------------------------------------------+-------+-------+ 
|Losses utilised                                               |(3,691)|(4,145)| 
+--------------------------------------------------------------+-------+-------+ 
|Losses of overseas undertakings not available for relief      | 1,609 | 1,115 | 
+--------------------------------------------------------------+-------+-------+ 
|At effective income tax rate of 22.1% (2008: 5.5%)            | 10,698|  2,194| 
+--------------------------------------------------------------+-------+-------+ 
 
c) Tax losses 
 
 
Deferred tax assets of  GBP11.8 million (2008:  GBP13.5 million) have been recognised 
in respect of losses carried forward. Where deferred tax assets have been 
reassessed in excess of the losses utilised in the year, the change in the 
recoverable amount of the deferred tax asset is shown as an exceptional item in 
the income tax expense for the year, due to the material nature and expected 
infrequency of this reassessment. 
 
In addition, at 31 December 2009, there were unused tax losses across the Group 
of  GBP188.1 million (2008:  GBP212.0 million) for which no deferred tax asset has 
been recognised. Of these losses,  GBP111.1 million (2008:  GBP138.8 million) arise in 
Germany, albeit 
a significant proportion have been generated in statutory entities that no 
longer have significant levels of trade. The remaining unrecognised tax losses 
relate to other loss-making overseas subsidiaries. 
 
6 Earnings per ordinary share 
 
 
Earnings per share (EPS) amounts are calculated by dividing profit attributable 
to ordinary equity holders by the weighted average number of ordinary shares 
outstanding during the year (excluding own shares held). 
 
Diluted earnings per share amounts are calculated by dividing profit 
attributable to ordinary equity holders by the weighted average number of 
ordinary shares outstanding during the year (excluding own shares held) adjusted 
for the effect of dilutive options. 
 
Adjusted basic and adjusted diluted EPS are presented to provide more comparable 
and representative information. Accordingly the adjusted basic and adjusted 
diluted EPS figures exclude amortisation of acquired intangibles and exceptional 
items. 
 
+--------------------------------------------------------------+-------+-------+ 
|                                                              |   2009|   2008| 
|                                                              |   GBP'000|   GBP'000| 
+--------------------------------------------------------------+-------+-------+ 
|Profit attributable to equity holders of the parent           |37,703 |37,337 | 
+--------------------------------------------------------------+-------+-------+ 
|Amortisation of acquired intangibles                          |   517 |   525 | 
+--------------------------------------------------------------+-------+-------+ 
|Tax on amortisation of acquired intangibles                   |  (145)|  (150)| 
+--------------------------------------------------------------+-------+-------+ 
|Exceptional items within operating profit                     | 5,299 | 3,046 | 
+--------------------------------------------------------------+-------+-------+ 
|Tax on exceptional items included in profit before tax        |(1,415)|      -| 
+--------------------------------------------------------------+-------+-------+ 
|Exceptional items within the total tax charge for the year:   |       |       | 
+--------------------------------------------------------------+-------+-------+ 
|- adjustment following agreement of certain items for earlier |      -|(3,611)| 
|years                                                         |       |       | 
+--------------------------------------------------------------+-------+-------+ 
|- changes in recoverable amounts of deferred tax assets       |      -|(4,766)| 
+--------------------------------------------------------------+-------+-------+ 
|Profit before amortisation of acquired intangibles and        |41,959 |32,381 | 
|exceptional items                                             |       |       | 
+--------------------------------------------------------------+-------+-------+ 
+------------------------------------------------------------+--------+--------+ 
|                                                            |    2009|    2008| 
|                                                            |   000's|   000's| 
+------------------------------------------------------------+--------+--------+ 
|Basic weighted average number of shares (excluding own      |146,918 |151,279 | 
|shares held)                                                |        |        | 
+------------------------------------------------------------+--------+--------+ 
|Effect of dilution:                                         |        |        | 
+------------------------------------------------------------+--------+--------+ 
|Share options                                               |  4,671 |  3,077 | 
+------------------------------------------------------------+--------+--------+ 
|Diluted weighted average number of shares                   |151,589 |154,356 | 
+------------------------------------------------------------+--------+--------+ 
+-------------------------------------+-------+-------+ 
|                                     |  2009 |  2008 | 
|                                     | pence | pence | 
+-------------------------------------+-------+-------+ 
| Basic earnings per share            | 25.7  | 24.7  | 
+-------------------------------------+-------+-------+ 
| Diluted earnings per share          | 24.9  | 24.2  | 
+-------------------------------------+-------+-------+ 
| Adjusted basic earnings per share   | 28.6  | 21.4  | 
+-------------------------------------+-------+-------+ 
| Adjusted diluted earnings per share | 27.7  | 21.0  | 
+-------------------------------------+-------+-------+ 
 
7 Dividends paid and proposed 
 
 
+--------------------------------------------------------------+-------+-------+ 
|                                                              |   2009|   2008| 
|                                                              |   GBP'000|   GBP'000| 
+--------------------------------------------------------------+-------+-------+ 
|Declared and paid during the year:                            |       |       | 
+--------------------------------------------------------------+-------+-------+ 
|Equity dividends on ordinary shares:                          |       |       | 
+--------------------------------------------------------------+-------+-------+ 
|Final dividend for 2008: 5.5 pence (2007: 5.5 pence)          | 8,097 | 8,063 | 
+--------------------------------------------------------------+-------+-------+ 
|Interim for 2009: 3.0 pence (2008: 2.7 pence)                 | 4,417 | 3,958 | 
+--------------------------------------------------------------+-------+-------+ 
|                                                              |12,514 |12,021 | 
+--------------------------------------------------------------+-------+-------+ 
+--------------------------------------------------------------+-------+-------+ 
|Proposed for approval at AGM (not recognised as a liability as|       |       | 
|at 31 December)                                               |       |       | 
+--------------------------------------------------------------+-------+-------+ 
|Equity dividends on ordinary shares:                          |       |       | 
+--------------------------------------------------------------+-------+-------+ 
|Additional interim dividend for 2009: 8.0 pence (2008: nil    | 11,863|      -| 
|pence)                                                        |       |       | 
+--------------------------------------------------------------+-------+-------+ 
|Final dividend for approval at AGM for 2008 5.5 pence         |      -|  8,120| 
+--------------------------------------------------------------+-------+-------+ 
 
 
8 Analysis of changes in net (debt)/funds 
 
 
+--------------------+-----------+----------+--------+--------------+----------+ 
|                    |      At 1 |          |        |              |        At| 
|                    |    January|Cash flows|Non-cash|      Exchange|       31 | 
|                    |       2009|   in year|    flow|   differences|  December| 
|                    |       GBP'000|      GBP'000|    GBP'000|          GBP'000|      2009| 
|                    |           |          |        |              |      GBP'000| 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Cash and cash       |     46,889|    58,598|       -|         (533)|   104,954| 
|equivalents         |           |          |        |              |          | 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Other loans non-CSF |          -|   (3,705)|       -|             -|   (3,705)| 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Factor financing    |   (42,280)|    25,600|       -|         1,834|  (14,846)| 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Net funds excluding |           |          |        |              |          | 
|customer-specific   |      4,609|    80,493|       -|         1,301|    86,403| 
|financing           |           |          |        |              |          | 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Customer-specific   |   (55,191)|    21,056|(10,163)|         1,731|  (42,567)| 
|finance leases      |           |          |        |              |          | 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Customer-specific   |   (34,009)|    27,496|       -|            25|   (6,488)| 
|other loans         |           |          |        |              |          | 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Total               |           |          |        |              |          | 
|customer-specific   |   (89,200)|    48,552|(10,163)|         1,756|  (49,055)| 
|financing           |           |          |        |              |          | 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Net (debt)/funds    |   (84,591)|   129,045|(10,163)|         3,057|    37,348| 
+--------------------+-----------+----------+--------+--------------+----------+ 
+--------------------+-----------+----------+--------+--------------+----------+ 
|                    |      At 1 |          |        |              |        At| 
|                    |    January|Cash flows|Non-cash|      Exchange|       31 | 
|                    |       2008|   in year|    flow|   differences|  December| 
|                    |       GBP'000|      GBP'000|    GBP'000|          GBP'000|      2008| 
|                    |           |          |        |              |      GBP'000| 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Cash and cash       |      7,266|    40,185|       -|         (562)|    46,889| 
|equivalents         |           |          |        |              |          | 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Factor financing    |   (23,453)|  (12,763)|       -|       (6,064)|  (42,280)| 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Net funds excluding |           |          |        |              |          | 
|customer-specific   |   (16,187)|    27,422|       -|       (6,626)|     4,609| 
|financing           |           |          |        |              |          | 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Customer-specific   |   (47,642)|    25,713|(27,657)|       (5,605)|  (55,191)| 
|finance leases      |           |          |        |              |          | 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Customer-specific   |   (15,975)|  (17,977)|       -|          (57)|  (34,009)| 
|other loans         |           |          |        |              |          | 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Total               |           |          |        |              |          | 
|customer-specific   |   (63,617)|     7,736|(27,657)|       (5,662)|  (89,200)| 
|financing           |           |          |        |              |          | 
+--------------------+-----------+----------+--------+--------------+----------+ 
|Net debt            |   (79,804)|    35,158|(27,657)|      (12,288)|  (84,591)| 
+--------------------+-----------+----------+--------+--------------+----------+ 
 
 
9 Adjusted management cash flow statement 
 
 
The adjusted management cash flow has been provided to explain how management 
view the cash performance of the business. There are two primary differences to 
this presentation compared to the statutory cash flow statement, as follows: 
 
 
 1) Factor financing is not included within the statutory definition of cash 
    and cash equivalents, but operationally is managed within the total net 
    funds/borrowings of the businesses; and 
 
 2) Items relating to customer-specific financing are adjusted for as follows: 
 
 
    a. Interest paid on customer-specific financing is reclassified from 
       interest paid to adjusted operating profit; and 
 
       Where customer-specific assets are financed by finance leases and the 
       liabilities are matched by future amounts receivable under customer 
    b. operating lease rentals, the depreciation of leased assets and the 
       repayment of the capital element of finance leases are offset within net 
       working capital; and 
 
       Where assets are financed by loans and the liabilities are matched by 
    c. amounts receivable under customer operating lease rentals, the movement 
       on loans within financing activities and is also offset within working 
       capital. 
 
+-------------------------------------------------------+----------+----------+ 
|                                                       |     2009 |     2008 | 
|                                                       |     GBP'000 |     GBP'000 | 
+-------------------------------------------------------+----------+----------+ 
| Adjusted profit before taxation                       |  54,225  |  43,107  | 
+-------------------------------------------------------+----------+----------+ 
| Net finance income                                    |    (302) |    (963) | 
+-------------------------------------------------------+----------+----------+ 
| Depreciation and amortisation                         |  17,695  |  18,055  | 
+-------------------------------------------------------+----------+----------+ 
| Share-based payment                                   |   2,555  |   2,525  | 
+-------------------------------------------------------+----------+----------+ 
| Working capital movements                             |  65,337  |  16,306  | 
+-------------------------------------------------------+----------+----------+ 
| Other adjustments                                     |  (1,567) |    (186) | 
+-------------------------------------------------------+----------+----------+ 
| Adjusted operating cash inflow                        | 137,943  |  72,792  | 
+-------------------------------------------------------+----------+----------+ 
| Net interest received                                 |   1,149  |     659  | 
+-------------------------------------------------------+----------+----------+ 
| Income taxes paid                                     | (17,500) |  (6,052) | 
+-------------------------------------------------------+----------+----------+ 
| Capital expenditure and investments                   | (21,294) | (24,313) | 
+-------------------------------------------------------+----------+----------+ 
| Acquisitions and disposals                            |  (6,775) |        - | 
+-------------------------------------------------------+----------+----------+ 
| Equity dividends paid                                 | (12,514) | (12,021) | 
+-------------------------------------------------------+----------+----------+ 
| Cash inflow before financing                          |  81,009  |  37,117  | 
+-------------------------------------------------------+----------+----------+ 
| Financing                                             |          |          | 
+-------------------------------------------------------+----------+----------+ 
| Proceeds from issue of shares                         |      44  |        - | 
+-------------------------------------------------------+----------+----------+ 
| Purchase of own shares                                |    (560) |  (9,695) | 
+-------------------------------------------------------+----------+----------+ 
| Increase in net funds excluding CSF in the period     |  80,493  |  27,422  | 
+-------------------------------------------------------+----------+----------+ 
+-------------------------------------------------------+----------+----------+ 
| Increase in net funds excluding CSF                   |  80,493  |  27,422  | 
+-------------------------------------------------------+----------+----------+ 
| Effect of exchange rates on net funds excluding CSF   |   1,301  |  (6,626) | 
+-------------------------------------------------------+----------+----------+ 
| Net funds/(debt) excluding CSF at beginning of period |   4,609  | (16,187) | 
+-------------------------------------------------------+----------+----------+ 
| Net funds excluding CSF at end of period              |  86,403  |   4,609  | 
+-------------------------------------------------------+----------+----------+ 
 
 
10 Related party transactions 
 
During the year the Group entered into transactions, in the ordinary course of 
business, with related parties. Transactions entered into are as described 
below: 
 
Biomni provides the Computacenter e-procurement system used by many of 
Computacenter's major customers. An annual fee has been agreed on a commercial 
basis for use of the software for each installation. Both PJ Ogden and PW Hulme 
are Directors of and have a material interest in Biomni Limited. 
 
The table below provides the total amount of transactions that have been entered 
into with related parties for the relevant financial year: 
 
+----------------+----------+--------------+-----------------+-----------------+ 
|                | Sales to |    Purchases |         Amounts |         Amounts | 
|                |  related | from related |         owed by |         owed to | 
|                |  parties |      parties | related parties | related parties | 
|                |     GBP'000 |         GBP'000 |            GBP'000 |            GBP'000 | 
+----------------+----------+--------------+-----------------+-----------------+ 
| Biomni Limited |       10 |          925 |               - |               - | 
+----------------+----------+--------------+-----------------+-----------------+ 
 
Terms and conditions of transactions with related parties 
 
Sales to and purchases from related parties are made on terms equivalent to 
those that prevail in arm's length transactions. Outstanding balances at the 
year-end are unsecured and settlement occurs in cash. There have been no 
guarantees provided or received for any related party receivables. The Group has 
not recognised any provision for doubtful debts relating to amounts owed by 
related parties. This assessment is undertaken each financial year through 
examining the financial position of the related party and the market in which 
the related party operates. 
 
 
11 Publication of non-statutory accounts 
 
The financial information in the preliminary statement of results does not 
constitute the Group's statutory accounts for the year ended 31 December 2009 
but is derived from those accounts and the accompanying Directors' report. 
Statutory accounts for the year ended 31 December 2009 will be delivered to the 
Registrar of Companies following the Company's Annual General Meeting. 
The auditors have reported on those accounts; their report was unqualified and 
did not contain statements under Section 498 (2) or Section 498 (3) of the 
Companies Act 2006. 
The financial statements, and this preliminary statement, of the Group for the 
year ended 31 December 2009 were authorised for issue by the Board of Directors 
on 10 March 2010 and the balance sheet was signed on behalf of the Board by MJ 
Norris and FA Conophy. 
 
The statutory accounts have been delivered to the Registrar of Companies in 
respect of the year ended 31 December 2008. The report of the auditors was 
unqualified and did not contain statements under Section 237 (2) or (3) of the 
Companies Act 1985. 
 
 
[HUG#1392765] 
 

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