TIDMALFA

RNS Number : 5724K

Alfa Financial Software Hldgs PLC

23 April 2020

23 April 2020

Alfa Financial Software Holdings PLC

2019 Preliminary Results Announcement

Alfa Financial Software Holdings PLC ("Alfa" or the "Company"), a leading developer of mission critical software for the asset finance industry, today publishes its audited results for the year ended 31 December 2019.

Business highlights:

-- Revenue in line with 16 September 2019 guidance, H2 2019 boosted by contractual non-recurring revenue items.

-- Year-on-year revenue decline, with operating profits down 39%, due to delays in implementation projects and reduced discretionary spend by customers.

   --      Strong implementation delivery across seven customer implementations. 
   --      Robust balance sheet position with GBP59m of cash and no debt. 

-- Refreshed sales and business development approach delivering conversion of late-stage pipeline opportunities.

   --      Sustained investment in Alfa Systems' functionality and expansion of partner ecosystem. 

-- Cost pressures will continue, in competitive market for high-skilled delivery teams, reducing margins in 2020.

-- Despite an encouraging start to the year and continued demand for products and services, Covid-19 dictates a conservative outlook for 2020.

Financial highlights:

 
                                     2019                2018 
                               GBPmillion          GBPmillion 
                                   unless    unless otherwise 
                                otherwise              stated   Movement 
 Statutory highlights              stated                              % 
----------------------------  -----------  ------------------  --------- 
 Revenue                             64.5                71.0       (9%) 
 Operating profit                    13.7                22.4      (39%) 
 Profit for the period               10.2                18.2      (44%) 
 Earnings per share - basic     3.5 pence           6.3 pence      (44%) 
 Net cash                            58.8                44.9        31% 
 
 
                                                     2019                2018 
                                               GBPmillion          GBPmillion 
                                         unless otherwise    unless otherwise   Movement 
 Financial highlights (1)                          stated              stated          % 
-------------------------------------  ------------------  ------------------  --------- 
 Revenue - constant currency                         64.5                72.5      (11%) 
 Adjusted EBIT                                       12.7                22.0      (42%) 
 Adjusted EBIT - constant currency                   12.7                22.8      (44%) 
 Operating free cash flow conversion                 142%                 87%        63% 
 

(1) See Definitions section for further information of the calculation of measures not specifically defined by IFRS

Post year-end highlights:

   --      Go-live of major US auto finance customer. 
   --      First Alfa Start go-live for Hampshire Trust Bank. 
   --      Announcement of global partnership with Accenture. 

-- Announcement of two new contract wins cementing market-leading position in US auto leasing industry.

   --      Announcement of implementation and hosting agreement with major South African bank. 

Initial impact of Covid-19:

-- Business in remote working mode since 13 March 2020 without significant impact to the business or its revenue.

-- Management team ensuring our people, customers and suppliers receive appropriate support to minimise personal and business disruption.

-- Cancellation of one of the new US auto contracts referred to above, which was lower tier in terms of value.

   --      Requests from some other customers to reschedule work. 

-- At this stage, we expect to be able to redeploy most of our people to satisfy other customer projects.

-- Early stage pipeline affected by uncertainty but continued engagement from later stage opportunities.

-- Implementation customers continue to see the benefits of installing Alfa Systems and our plans for 2020 remain substantially unchanged.

Andrew Denton, Chief Executive Officer of Alfa, said :

"I am pleased that we have been able to deliver revenue for the year in line with our Trading Update of 16 September 2019, although it was disappointing that revenue and operating profits declined year-on-year, because of delays in anticipated implementation projects, as well as reductions in discretionary spend by customers.

In addition to important implementation successes for a global OEM and for one of the largest US automotive finance companies, we have also announced a number of new contract wins with customers including a large German automotive finance provider and Hampshire Trust Bank PLC, the latter being our first Alfa Start sale in the UK. In 2020, we have announced further contract wins with an implementation and multi-year hosting agreement with a large South African bank, and a new agreement with an existing US auto customer. We also announced an Alfa Start sale to a fast-growing US-based automotive manufacturer, but this contract was cancelled by the customer due to the economic downturn precipitated by Covid-19.

The medium- and long-term prospects for Alfa remain compelling with a number of pipeline opportunities across our target markets. Those opportunities extend beyond our existing market segments and our pre-configured Alfa Start offering and cloud-hosted solutions have attracted significant interest. We remain committed to enhancing the performance and functionality of Alfa Systems to maintain our competitive advantage.

Covid-19 presents operational challenges, but these are being monitored and mitigated by careful resource allocation across our implementation projects. Our people have adapted superbly to working remotely and the management team has spent considerable time ensuring that our people, customers and suppliers receive appropriate support to minimise personal and business disruption. The exceptional quality of our people, software and customer base continues to give me every confidence that we have the fundamentals in place to benefit as the Covid-19 virus recedes and when macroeconomic conditions improve."

Presentation

There will be a presentation for analysts this morning at 9.30am via conference call. Please contact alfa@tulchangroup.com if you would like to dial in.

Enquiries

 
 Alfa Financial Software Holdings 
  PLC 
  Andrew Denton, Chief Executive 
  Officer 
  John Miller, Interim Chief Financial 
  Officer                                 +44 (0)20 7588 1800 
 Tulchan Communications LLP 
  James Macey White 
  Matt Low                                +44 (0)20 7353 4200 
 Barclays 
  Robert Mayhew 
  Tom Macdonald 
  Edward Hill                             +44 (0)20 7623 2323 
 Numis 
  Simon Willis 
  Jonathan Abbott                         +44 (0)20 7260 1000 
 

Notes to Editors

Alfa has been delivering systems and consultancy services to the global asset and automotive finance industry since 1990. Our best practice methodologies and specialised knowledge of asset finance facilitates our delivery of large software implementations and highly complex business change projects. With an excellent delivery history over nearly three decades in the industry, Alfa's experience and performance is unrivalled.

Alfa Systems, our class-leading technology platform, is at the heart of some of the world's largest asset finance companies. Key to the business case for each implementation is Alfa Systems' ability to replace multiple client systems on a single platform. Alfa Systems supports both retail and corporate business for auto, equipment, wholesale and dealer finance on a multijurisdictional basis, including leases/loans, originations and servicing. An end-to-end solution with integrated workflow and automated processing using business rules, Alfa Systems provides compelling solutions to asset finance companies.

Alfa Systems is currently used by customers or has live implementations in 26 countries and Alfa has offices in Europe, Australasia and North America. For more information, visit www.alfasystems.com .

Forward-looking statements

This report contains certain forward-looking statements with respect to the financial condition, results of operations, and businesses of Alfa. These statements and forecasts involve risk, uncertainty and assumptions because they relate to events and depend upon circumstances that will occur in the future. There are a number of factors that could cause actual results or developments to differ materially from those expressed or implied by these forward-looking statements. These forward-looking statements are made only as at the date of this announcement. Nothing in this announcement should be construed as a profit forecast. Except as required by law, Alfa has no obligation to update the forward-looking statements or to correct any inaccuracies therein.

Definitions

Adjusted EBIT - Adjusted EBIT is defined as profit from continuing operations, before interest and income taxes, adjusted for capitalised costs relating to internally generated assets and the relevant amortisation costs on associated internally generated assets, with the Adjusted EBIT margin being Adjusted EBIT as a proportion of revenue. Management utilises this revised measure to monitor performance as it illustrates the underlying performance of the business by adding back capitalised costs, net of relevant amortisation, which management believes is reflective of the underlying cost base and overall trading operations.

Previously management defined Adjusted EBIT as profit from continuing operations before income taxes, finance income, pre-IPO share-based compensation and IPO-related expenses, with the Adjusted EBIT margin calculated as Adjusted EBIT as a proportion of revenue. In 2019, management updated this definition because the IPO share-based compensation and IPO-related expenses were only relevant to the year in which the Company undertook its IPO, being 2017.

Billings - Billings are amounts invoiced in the year.

Constant Currency - We provide percentage increases or decreases in revenue and Adjusted EBIT to eliminate the effect of changes in currency values because this shows the underlying trends in the business. When trend information is expressed herein "in constant currencies", the comparative results are derived by re-calculating non-GBP-denominated revenue and/or expenses using the average monthly exchange rates of this year and applying it to the comparative year's results, excluding gains, or losses, on derivative financial instruments. The average rates are as follows:

 
 Average exchange rates for the year       2019      2018 
 USD                                     1.2771    1.3355 
 Euro                                    1.1407    1.1303 
 Swedish Krona                          12.0708   11.5953 
 New Zealand Dollar                      1.9379    1.9311 
 Australian Dollar                       1.8365    1.7862 
 

ODS - Ongoing development and services, which is one of Alfa's revenue segments.

Operating free cash flow conversion - Cash from operations, less gains and losses on settlement of derivative instruments and margin calls, less capital expenditures and less total lease payments in respect of IFRS 16 (which was applied for the first time in the year ended 31 December 2019). Operating free cash flow conversion represents Operating free cash flow generated as a proportion of Adjusted EBIT. Management uses Operating free cash flow conversion for monitoring and managing cash flows.

CHIEF EXECUTIVE'S REVIEW

CEO's review of the year - 2019

Trading performance and delivery

In line with our revised expectations, set out in our Trading Update issued on 16 September 2019, the Group recognised total revenue for the year ended 31 December 2019 of GBP64.5 million (2018 GBP71.0 million). In securing GBP5.5m of contractual non-recurring revenue items in H2 2019, operating profit was boosted to GBP13.7 million (2018 GBP22.4 million). Alfa operated in challenging business conditions throughout 2019 with macroeconomic and political uncertainty contributing to reduced capital expenditure by customers. That, in turn, led to slower than anticipated implementations of certain projects and a reduction in customer spend on optional upgrades and non-critical work.

During the year, we increased our focus on cash management. Our operating free cash flow conversion for the year was 142% (2018: 87%). We ended the year with a cash balance of GBP58.8m (2018: GBP44.9m) and a strong, unencumbered balance sheet.

We continued to provide implementation services for the four customers we were working on at the start of 2019. Of those, one OEM went live in three countries: Spain, in June 2019, Germany, in September 2019 and the UK, in November 2019. Separately, in September 2019, another OEM went live with an initial phase of their project, in Europe.

In November 2019, we signed a contract with one of the largest automotive finance providers in Germany where we had started implementation work, under a letter of engagement, early in 2019. In the same month, we announced an Alfa Start sale in the UK to Hampshire Trust Bank, a fast-growing challenger bank. In March 2020, Hampshire Trust Bank went live, just 19 weeks after we started implementation work.

Since March 2019, we have been working for one of the largest banks in South Africa, under successive letters of engagement. In October 2019, we progressed from design to implementation work, and in March 2020, we signed a contract to provide implementation and cloud hosting services.

The core phase of an implementation project, for one of the largest US automotive finance companies, went live in January 2020. The culmination of a substantial and significant systems replacement project, spanning five years, this achievement further positioned Alfa as a compelling software choice for retail auto firms in the US.

Hosting and subscription-based revenue streams, in connection with cloud-based installations, will be increasingly material in 2020 and beyond. In March 2020, we celebrated the hard launch of the global Alfa Start product line; and announced a new contract with an existing customer in the US auto industry. In the same month, we announced a second Alfa Start sale, to a fast-growing US-based automotive manufacturer, but this contract, which was lower tier in terms of value, was cancelled by the customer due to the economic downturn precipitated by Covid-19.

Product development and innovation

Investment in the Alfa platform will always be at the heart of our corporate strategy. During 2019, the principal advances were in respect of cloud hosting, digital investment, the performance and scalability of Alfa Systems and key new functional areas.

The company is generating returns on previous years' investment in cloud, which we continued in 2019. We have rebuilt our automated tooling for the management of customer environments to provide more security, scalability and simplification. This has generated significant additional capacity, which increases the number of production environments we are able to host.

Our cloud service also offers an accelerator for customers who want to manage our service for themselves. This is in line with our general objective of speeding up implementation projects.

The investment in digital solutions in 2018 and 2019 has resulted in the aforementioned go-lives in Spain, Germany and the UK of a React-based point of sale solution. This implementation was also the first deployment of a POSkit-based point of sale. POSkit is a toolkit of point of sale software components that allows customised applications to be built quickly and efficiently. This approach has proven to work well, and we are in the early stages of further POSkit projects. We expect digitalisation to remain an important factor in customer purchasing decisions.

Continued development has enhanced Alfa's library of APIs, as well as the development of mobile application functionality to support the full asset finance customer journey. We have partnered with industry-leading specialist suppliers to provide additional functionality such as customer identity verification, e-signing and direct payments. This development is an important part of ensuring the Alfa platform maintains its market-leading position.

Beyond these developments, a number of functional enhancements to the platform are in progress including:

   --       Measurable improvements to all users' experience; 
   --       Development of Cash Accounts functionality; 

-- Development of usage-based billing - a key enabler for the industry trend towards servitisation and subscription models; and

   --       PostgreSQL support. 

We have also invested in research in artificial intelligence. An accompanying thought leadership campaign launched in H2 2019, and this work will continue in 2020.

In 2020, we will continue to improve the user experience of the application, to maintain its leading position. We also have planned functional changes to support the replacement for LIBOR - including SONIA in the UK; and ESTER, EONIA and SOFR in the US - and improve the ease of system maintenance, reducing the total cost of ownership for our customers and improving the efficiency of our Alfa hosting service.

Alfa Start was first used in the US automotive finance sector in 2018. Building on this, in July 2019, we started small-scale development work to adapt Alfa Start to meet the requirements of the UK equipment finance market. This gave Alfa a ready-to-deploy repeatable solution based on a subscription-licensing model for smaller customers in our home market.

A major focus for 2020 is to deliver our software, more frequently, and at a lower cost, to our customers. We are increasing our investment in modularisation. In the short-term, this will make the platform easier for us to maintain, as well as supporting longer-term opportunities in adjacent markets.

We are also enhancing our software development lifecycle (SDLC). The tooling and process needed to make changes and deliver new, high-quality versions of Alfa needs to improve continuously. We will effect a number of changes to speed up feedback time, both of individual development changes, and from customers. This will ensure our development is more efficient by eliminating re-work and waiting times.

Alongside these improvements, the go-live in January 2020 for the large US automotive finance company, required the ability to manage 4.6 million active vehicle contracts. Through this implementation project, we delivered performance improvements and scalability of Alfa Systems. We anticipate this will provide substantial benefits to all of our current and future customers.

Partnerships

Our partnership programme is an important part of Alfa's growth strategy. Throughout 2019, we made good progress in training partner staff and co-bidding for new projects.

During 2019, we delivered induction training to 31 partner team members. At 31 December 2019, six resource augmentation partner staff (2018: one) were supporting our efforts across three discrete projects and the late-stage pipeline contained two co-bids with systems integrator partners, including one bid that was already underway at the end of 2018. We will continue to build our partner capability as these co-bids progress and as our partnership programme develops.

Our total partner ecosystem now comprises five (2018: three) partners (including Genpact, Teamwill Consulting, Tellox Finansservice, and Accenture - the latter being an agreement signed in February 2020). We are in discussions with further potential implementation partners.

Board changes and governance

Our initial Non-Executive Directors, Richard Longdon, Karen Slatford and Robin Taylor, stood down from the Board during the year, having provided invaluable support and guidance through our transition from private to public company status. Additionally, David Stead had to stand down as a Non-Executive Director, due to restrictions on his availability. We were pleased to be able to appoint Chris Sullivan and Steve Breach as new Non-Executive Directors, in 2019. In March 2020, we announced that Adrian Chamberlain and Charlotte de Metz had agreed to join the Board after the release of our 2019 financial results. Our Non-Executive Directors collectively provide a strong combination of industry, strategic planning, and financial management knowledge and experience.

We strengthened the Executive Director team with the appointment of Matthew White to the Board, as Chief Operating Officer in October 2019. Vivienne Maclachlan stepped down as Chief Financial Officer, in April 2019, having piloted Alfa through our IPO, with John Miller joining as Interim Chief Financial Officer, in May 2019. In March 2020, we announced that Duncan Magrath would join the Board as Chief Financial Officer after the release of our 2019 financial results.

In November 2019, BDO was selected to provide internal audit services. This followed a review by the Audit & Risk Committee (ARC) which concluded that the Company would be best served by engaging a new external provider to complement the work of the Company's Risk Manager. KPMG, the Company's previous external provider, resigned in August 2019.

The Board continues to review the Company's procedures to ensure the Directors have a reasonable basis for making proper judgments on a continuing basis regarding the financial position and prospects of the Group. As detailed in our H1 results announcement, as part of the Board's review process, in October 2019, the Company launched an improvement programme, led by John Miller. Good progress was made in the initial phase of the programme in the final quarter of 2019. Whilst prioritising short-term improvements in the timely provision, and extent, of financial and operational information to the Board, the Company is also in the process of expanding the functionality of the recently implemented Finance and HR system, which, in the medium-term, will improve the provision of management information.

Leadership and employees

In 2019, a new Company Leadership Team (CLT) was constituted. We took the opportunity to promote a number of staff with a deep understanding of their functional areas. The CLT has a combined total of 124 years of service at Alfa. We have supplemented this core Alfa and industry experience with selective external recruitment and, in March 2020, we were delighted to welcome Vicky Edwards as our new Chief People Officer.

We spent considerable time during the year ensuring that business development was given sufficient resource and leadership. As Chief Executive Officer, I provided this leadership directly for most of 2019 and business development will continue to be a key focus for me, through 2020. These efforts were reflected in the successful generation, progression and conversion of late-stage pipeline opportunities from late 2019, onwards.

Our exceptional people will always be central to our efforts. We recruit talented people across the Company and provide them with the skills and environment to develop and succeed. We support their efforts with a full Environmental, Social and Governance (ESG) programme, Innovation Days and Learning and Development opportunities. 2019 also saw the Company focus on communication of strategy at all levels of the business and, entering 2020, we benefit from greater engagement in and understanding of, the Company's goals.

Outlook for 2020

At the time of writing, the extent of the impact of Covid-19 is necessarily uncertain. Apart from the aforementioned contract cancellation, we have received requests from some other customers to reschedule work, but at this stage we expect to be able to redeploy most of our people to satisfy other customer projects. We will continue to monitor and actively mitigate any challenges by careful resource allocation. We are grateful to our people who have adapted with remarkable efficiency and professionalism to these unusual times.

The full year effect of remuneration increases for our people, in November 2019, will be fully reflected in 2020's financial performance. Taken together with the impact of investment in Alfa's future capabilities and one-off legal costs, there will be short-term pressure on Alfa's margins. Beyond this, we will maintain rigorous cost control such that expenditure is only incurred to the extent that it is business critical and/or supports the growth of the Company in the future.

Above all our priority is to support our people, customers, partners and suppliers through the current crisis. Our implementation customers continue to see the benefits of installing Alfa Systems and our plans for 2020 remain substantially unchanged. We benefit from having a strong net cash position with no debt. We are therefore in a position where we do not need to make reactive decisions, but can run the business to ensure that, when the crisis abates, we are in the strongest possible position for 2021 and beyond.

Andrew Denton

Chief Executive Officer

23 April 2020

FINANCIAL REVIEW

 
 Group results                               2019        2018   Movement 
                                         GBP'000s    GBP'000s          % 
-------------------------------------  ----------  ----------  --------- 
 Revenue                                   64,480      71,038       (9%) 
 Implementation and support expenses     (18,103)    (18,924)       (4%) 
 Research and product development 
  expenses                               (15,189)    (16,341)       (7%) 
 Sales, general and administrative 
  expenses                               (18,056)    (13,457)        34% 
 Other operating income                       577          66       774% 
-------------------------------------  ----------  ----------  --------- 
 Operating profit                          13,709      22,382      (39%) 
 Finance income                               143          74        93% 
 Finance expense                            (852)           -          - 
 Profit before taxation                    13,000      22,456      (42%) 
 Taxation                                 (2,818)     (4,306)      (35%) 
-------------------------------------  ----------  ----------  --------- 
 Profit for the financial year             10,182      18,150      (44%) 
-------------------------------------  ----------  ----------  --------- 
 

2019 was a challenging year for the Group, with revenue decreasing by GBP6.5 million from GBP71.0 million in 2018 to GBP64.5 million in 2019. Whilst we fell short of our budgets for the year, revenue was in line with our revised expectations, as set out in our Trading Update issued on 16 September 2019. Excluding the impacts of gains and losses on derivative financial instruments, this represented an annual decrease of GBP6.7 million in revenue from customers, comprising a GBP4.3 million decrease in software implementation revenue, a GBP0.5 million decrease in ODS revenue and a GBP1.9 million decrease in maintenance revenue.

The decline in turnover, coupled with an increase in the Group's cost base, ultimately led to operating profit margin decreasing to 21% in 2019 from 32% in 2018. Operating profits included GBP5.5 million of contractual non-recurring ODS revenue in 2019, of which GBP3.5 million was outside of the revenue guidance of GBP63-65 million provided in our Trading Update.

As of 1 January 2019, Alfa updated its accounting policies to adopt IFRS 16 "Leases". This new standard was adopted in accordance with the transition provisions in the standard and the cumulative effect of the initial application has been recognised at the date of transition. IFRS 16 requires the recognition of a right--of--use asset and a lease liability at the start of the agreement, for all leases, except for short--term leases and leases of low-value assets. Alfa is not party to any material leases where it acts as a lessor, but has various lease contracts relating to property and motor vehicles, where it acts as the lessee. The adoption of IFRS 16 resulted in the recognition of right-of-use assets of GBP18.0 million and lease liabilities of GBP20.5 million as at 1 January 2019, with the difference being recorded against opening retained earnings.

 
 Revenue                                     2019        2018   Movement 
                                         GBP'000s    GBP'000s          % 
-------------------------------------  ----------  ----------  --------- 
 Software implementation                   26,128      30,391      (14%) 
 ODS                                       23,460      23,920       (2%) 
 Maintenance                               14,892      16,846      (12%) 
-------------------------------------  ----------  ----------  --------- 
 Revenue from customers                    64,480      71,157       (9%) 
 (Loss)/gain on derivative financial 
  instruments                                   -       (119)          - 
-------------------------------------  ----------  ----------  --------- 
 Group revenue from customers 
  *                                        64,480      71,038       (9%) 
-------------------------------------  ----------  ----------  --------- 
 

*Revenue from customers is presented net of any losses or gains on derivative financial instruments. During 2018 we settled the final portion of our USD forward contract, with GBP0.1 million of losses recorded against revenue in that year.

Excluding the impact of gains or losses on financial instruments and restating our 2018 revenue using 2019 exchange rates, our 2019 constant currency revenue decline was 11%, in comparison to an actual decline of 9%. Excluding the impact of gains and losses on financial instruments and using 2019 exchange rates, our 2018 revenue would have been GBP72.5 million. Additional information on the calculation of constant currency can be found in the key financial metrics section below.

 
 Software implementation revenue              2019        2018              Movement 
                                          GBP'000s    GBP'000s              GBP'000s 
--------------------------------------  ----------  ----------  -------------------- 
 New                                         8,839          36                 8,803 
 Continuing                                 16,312      25,950               (9,638) 
 Completed                                   1,166       3,301               (2,135) 
 Paused                                      (189)       1,104               (1,293) 
--------------------------------------  ----------  ----------  -------------------- 
 Software implementation revenue from 
  customers                                 26,128      30,391               (4,263) 
--------------------------------------  ----------  ----------  -------------------- 
 

Software implementation revenue decreased by GBP4.3 million, or by 14%, to GBP26.1 million for the year ended 31 December 2019 (2018: GBP30.4 million). This was predominantly due to the deferral of go-live dates on certain projects, increasing the overall length of those projects, which resulted in write-backs to software licence revenue in the year. Although this decreased software implementation revenue in 2019, it is expected that the overall project value will increase due to the increased work effort in future periods. Additionally, the application of IFRS 15 has required the Group to write-back GBP3.3 million of its licence revenue in order to establish a material right to use liability. This liability reflects discounts in respect of the right to use renewal payments that customers will be required to pay in future years. While this also contributed to decreased implementation revenue in 2019, the relevant revenue will be recognised over the four years following a project's go-live date.

One implementation project was completed late in 2019 and further services to this customer will be classified as ODS revenue. Revenue in the prior year included amounts from the software implementation project that was paused midway through 2018.

These declines have been partially offset by GBP8.8 million of implementation revenue from the three new implementation customers in 2019. One of these new customers is one of the largest automotive finance providers in Germany. We had been carrying out pre-implementation work during 2018, and started implementation work from January 2019, under successive letters of engagement, before signing a full contract in November 2019. The second implementation is with one of the largest banks in South Africa, where we worked under successive letters of engagement, in advance of the finalisation of the related software and maintenance agreements in March 2020. Pre-implementation work began with this customer in April 2019, with implementation work starting in October 2019. The third customer addition during 2019 was Hampshire Trust Bank, a fast-growing UK challenger bank where the Group launched its first Alfa Start implementation in the equipment finance market. It should be noted that the Group recognises pre-implementation revenue within its ODS revenue segment.

The number of implementation customers therefore increased to seven during 2019 (2018: four), one of which completed its implementation in late 2019. These customer numbers exclude the customer that paused its implementation project in mid-2018. This project had not restarted during the course of 2019.

In 2019, 61% of implementation revenue was denominated in US dollars (2018: 88%), 34% was denominated in Euros (2018: 12%) and 5% in GBP (2018: nil). As such, the Group's implementation revenue continued to be affected by the varying USD and Euro rates during the year.

We completed software implementation work in respect of an initial portfolio of contracts at a large US auto finance organisation in January 2020 and at Hampshire Trust Bank in March 2020, which was delivered in 19 weeks.

At the date of the preliminary announcement, one software implementation customer is due to complete its initial phase in mid-2020, one implementation customer is due to complete later in 2020, two customers have go-live dates scheduled for 2021 and one customer has its second portfolio go-live scheduled for 2022. We will continue to work closely with our customers, through the current uncertain economic conditions and we are actively managing our resource allocations to mitigate the effects of Covid-19-related disruption.

 
 ODS revenue                                          2019        2018    Movement 
                                                  GBP'000s    GBP'000s    GBP'000s 
----------------------------------------  ----------------  ----------  ---------- 
 New                                                 2,321           -       2,321 
 Pre-implementation                                  2,438         960       1,478 
 Continuing                                         13,118      19,917     (6,799) 
 Completed or contractual non-recurring              5,583       3,043       2,540 
 ODS revenue from customers                         23,460      23,920       (460) 
----------------------------------------  ----------------  ----------  ---------- 
 

ODS revenue decreased by 2% in 2019 to GBP23.5 million (2018: GBP23.9 million).

The ODS revenue from ongoing ODS customers decreased by GBP6.8 million to GBP13.1 million during 2019 (2018: GBP19.9 million). This decrease reflected the reduction in discretionary customer spend on optional upgrades and non-critical work, which we identified in our Trading Update and half-year results both published in September 2019. In addition, fewer customers transitioned from implementation to ODS than in 2018.

This decline was offset by six new ODS projects, contributing GBP4.8 million of revenue, which included revenue from four new pre-implementation projects and two implementation customers who procured additional services, incremental to the services associated with their main implementation project.

Two contractual non-recurring revenue items totalling GBP5.5 million were recognised in 2019. The first of these amounting to GBP1.6 million, represented the amount due from a customer which exceeded the maximum number of contracts within the tier of its licence agreement. The second related to additional settlement amounts on right to use for Alfa Systems and maintenance contracts that were both terminated during the fourth quarter of 2018. The timing of the termination notice had been in line with expectations and resulted in the recognition, during 2018, of GBP2.5 million contractual non-recurring revenue covering the period until the expected termination date of the contract being October 2019. Prior year billings were wholly recognised in 2018 because the customer had no right of clawback on payments made. During 2019, the customer requested an extension to the termination period through to October 2020 and this resulted in the recognition, in 2019, of an additional GBP3.9 million of contractual non-recurring revenue. Again, there is no right of clawback, within the contractual amounts payable covering the extension period.

Maintenance

Maintenance revenue decreased by GBP1.9 million, or 12%, to GBP14.9 million (2018: GBP16.8 million), primarily due to a reduction of GBP2.5 million from customers who did not renew maintenance contracts, and GBP0.5m reduction from the impact of a key customer which paused its maintenance contract in 2018. Of the customers not renewing their maintenance contracts, a decrease of GBP2.3 million relates to the customer which served its termination notice in the fourth quarter of 2018 and which has been referred to in more detail in the paragraph, above.

These declines were offset by gains of GBP0.3 million through new maintenance revenue from an existing implementation customer, which went live with the first phase of their implementation project, during the second half of 2019; and additional hosting revenue of GBP0.2 million, largely from three of the new implementation customers. Maintenance revenue from existing contracts grew by GBP0.6 million in the year reflecting annual inflationary rate rises on the existing customer base.

Geographical overview

On a regional basis, 44% of the Group's revenue is generated from US-based customers (2018: 47%), 29% from UK customers (2018: 32%), 20% from the Rest of Europe (2018: 17%) and 7% from the Rest of World (2018: 4%).

 
 Geographical split of revenue               2019        2018    Movement 
                                         GBP'000s    GBP'000s    GBP'000s 
-------------------------------------  ----------  ----------  ---------- 
 UK                                        18,618      22,847     (4,229) 
 US                                        28,087      33,124     (5,037) 
 Rest of Europe                            13,016      12,391         625 
 Rest of World                              4,759       2,795       1,964 
 Revenue                                   64,480      71,157     (6,677) 
 (Loss)/gain on derivative financial 
  instruments                                   -       (119)         119 
-------------------------------------  ----------  ----------  ---------- 
 Group revenue                             64,480      71,038     (6,558) 
-------------------------------------  ----------  ----------  ---------- 
 

UK

UK revenue decreased by GBP4.2 million, or by 19%, to GBP18.6 million for the year ended 31 December 2019 (2018: GBP22.8 million) primarily due to a reduction in customer spend on optional upgrades and non--critical work, driven by macroeconomic uncertainties, as explained in the Trading Update and half-year results, both published in September 2019.

In addition there was a decline in maintenance spend due to customers not renewing contracts, as referred to in the maintenance revenue paragraph, above.

This decline was offset by a year-on-year increase of GBP1.4 million in relation to contractual non-recurring settlement revenue from the customer which terminated its right to use Alfa Systems and maintenance contracts during the fourth quarter of 2018 and subsequently extended their termination period by an additional 12 months, from November 2019 through to October 2020, as noted above.

UK customers are predominately from the equipment sector, contributing 81% or GBP15.1 million of this revenue in 2019 (2018: 72%).

US

US revenue decreased by GBP5.0 million, or by 15%, to GBP28.1 million for the year ended 31 December 2019 (2018: GBP33.1 million). There was a reduction of GBP7.3 million in implementation revenue from existing clients. This was due to lower activity during the year; the deferral of go-live dates on certain projects, increasing the overall length of the projects, which in turn resulted in write-backs to software licence revenue in the period; and the write-back of certain amounts of licence revenue in order to establish a material right to use liability in accordance with IFRS 15. Additionally, the paused project from 2018 resulted in a year-on-year decreased revenue of GBP1.9 million. There was also a GBP0.5 million decline in ODS and maintenance revenue from US-based customers, primarily due to the reduction in discretionary customer spend on optional upgrades and non-critical work.

Offsetting this decline, the Group had new pre-implementation projects from US-based customers that contributed GBP0.8 million to revenue in 2019; contractual non-recurring licence revenue in 2019 of GBP1.6 million due to a US-based customer exceeding the maximum number of contracts in the tier of their licence agreement; and GBP2.3 million of additional ODS revenue from two US-based implementation customers who procured additional services, incremental to the services associated with their main implementation project.

US revenue is predominately derived from automotive customers, contributing 98% of revenue (2018: 100%).

Rest of Europe

Rest of Europe ("RoE") revenue grew by 5% to GBP13.0 million (2018: GBP12.4 million) predominately driven by a GBP6.6 million increase to GBP7.6 million (2018: GBP1.0 million) from our large automotive finance provider customer, in Germany, which formally started its implementation project at the beginning of 2019. This increase was offset by declines in revenue from other European implementation customers of GBP4.2 million; and revenue from other European ODS customers of GBP1.8 million. These declines were for the same macro reasons as outlined above for our US-based implementation and ODS customers.

In 2019, RoE revenue was derived primarily from customers in the automotive sector, contributing 70% of this revenue (2018: 37%).

Rest of World

Rest of World ("RoW") revenue during 2019 was generated principally in South Africa, Australia and New Zealand.

RoW revenue grew by 70% to GBP4.8 million (2018: GBP2.8 million) predominately driven by increased revenue of GBP3.0 million generated from our new large South African bank customer, where we started pre-implementation work in April 2019, followed by formal implementation work from October 2019. This increase was offset by a GBP1.0 million decline in ODS revenue from our Australasian customers, primarily due to a reduction in discretionary customer spend on optional upgrades and non-critical work.

In 2019, RoW revenue was derived primarily from customers in the equipment sector, contributing 82% of this revenue (2018: 67%).

Operating profit

The Group's operating profit decreased by GBP8.7 million, or 39%, to GBP13.7 million in the year ended 31 December 2019, from GBP22.4 million in 2018, with the operating profit margin decreasing to 21% (2018: 32%). This decline predominantly reflects the decrease in revenue in 2019, coupled with an increase in the Group's cost base.

 
 Expenses by activity                      2019        2018   Movement 
                                       GBP'000s    GBP'000s          % 
-----------------------------------  ----------  ----------  --------- 
 Implementation and support 
  expenses                               18,103      18,924       (4%) 
 Research and product development 
  expenses                               15,189      16,341       (7%) 
 Sales, general and administrative 
  expenses                               18,056      13,457        34% 
 Other operating income                   (577)        (66)       774% 
-----------------------------------  ----------  ----------  --------- 
 Total operating expenses                50,771      48,656         4% 
-----------------------------------  ----------  ----------  --------- 
 

Implementation and Support ("I&S") expenses decreased by GBP0.8 million, or by 4%, to GBP18.1 million (2018: GBP18.9 million). I&S expenses are predominately personnel costs, accounting for 77% of total activity costs (2018: 75%). In the year, average I&S headcount reduced slightly with average headcount of 108 (2018: 110), and a decrease in personnel-related costs of GBP0.1 million. In addition, there was a decrease in other costs of GBP0.7m.

Research and product development ("R&PD") expenses have fallen by GBP1.1 million, or 7%, to GBP15.2 million (2018: GBP16.3 million), however the total expenditure including amounts capitalised was GBP16.3 million (2018: GBP16.7 million), a decrease of GBP0.4 million or 3%. 96% of R&PD costs are personnel costs (2018: 89%). The key reason for the small decrease in R&PD costs is a decline in the number of engineers from 152 in 2018 to 134 in 2019, partially offset by increased remuneration following above inflation pay awards, in November 2019.

During 2019, our development efforts continued to focus on internal investment projects and we capitalised GBP1.1 million (2018: GBP0.4 million) of our costs in relation to:

   --      Continued investment in the digital capabilities of our product; 

-- Upgrades and improvements to usability and functionality of the Alfa Systems user interfaces;

   --      Investment in the functionality of the cloud-hosting platform offered by the Group; 

-- The adaptation of the existing Alfa Start technology to meet the requirements of the UK equipment finance market; and

-- Specific functionality requested by existing clients for which the Group has invested time developing new modules and capabilities within Alfa Systems.

The increase in capitalised costs demonstrates our continued commitment to invest in our product with a number of components moving from research into a development phase in 2019.

Sales, general and administrative ("SG&A") expenses increased by GBP4.6 million, or by 34%, to GBP18.1 million (2018: GBP13.5 million). Depreciation and amortisation expenses were GBP2.8 million during 2019, an increase of GBP1.9 million from 2018, primarily in respect of the adoption of IFRS 16 from 1 January 2019, the new HR and finance system, which was capitalised in 2018, as well as increased computer hardware and internal development investments. Additionally, professional advisor costs increased by GBP1.5 million to GBP3.6 million during 2019 (2018: GBP2.1 million) due to increased legal fees, and advisor costs associated with the financial management improvement programme which started in the second half of 2019.

Profit after taxation

Profit after taxation decreased by GBP8.0 million, or by 44%, to GBP10.2 million (2018: GBP18.2 million). The effective rate of taxation in 2019 increased to 21.7%, (2018: 19.2%) primarily reflecting non-deductible expenses and higher tax rates outside of the UK.

Tax policy

The Group accounts for tax matters in accordance with the Group's code of conduct and ethical guidelines. It is the Group's obligation to pay the amount of tax legally due and to observe all relevant and applicable rules and regulations in the jurisdictions in which it operates. Whilst meeting this obligation, the Group also has an obligation to its shareholders to plan, manage and control tax costs. The Group seeks to achieve this by conducting business affairs in a way that is efficient from a tax perspective, such as implementing a robust transfer pricing policy and claiming available tax credits and incentives. The Group is committed to building a constructive working relationship with the tax authorities of the countries in which it operates.

Key financial metrics

The Group uses a number of key financial metrics which are not specifically defined by IFRS but which management use as key measures to assess financial performance. Adjusted EBIT and Adjusted EBIT margin are used by management to monitor performance because they illustrate the underlying performance of the business by adding back capitalised costs, net of relevant amortisation, which management believe is reflective of the underlying cost base and overall trading operations. The most directly comparable measure of Adjusted EBIT and Adjusted EBIT margin is profit from continuing operations.

Billings and Operating cash flow conversion are monitored by management as liquidity measures. The most directly comparable measure of Operating cash flow conversion is Cash generated from operations as a percentage of Operating profit.

These measures are not directly comparable to similarly referenced measures used by other companies and, as a result, investors should not consider these performance measures in isolation from, or as a substitute analysis for, our results of operations as determined in accordance with IFRS.

New customer revenue

New customer revenue comprises revenue generated by customers who have not previously generated revenue in the applicable segment in the prior year.

Constant currency

We provide percentage increases or decreases in revenue and Adjusted EBIT to eliminate the effect of changes in currency values as we believe it is helpful to the understanding of underlying trends in the business. When trend information is expressed herein "in constant currencies", the comparative results are derived by re-calculating non-pound sterling denominated revenue and/or expenses using the average monthly exchange rates of this year and applying them to the comparative year's results, excluding gains or losses on derivative financial instruments. The average rates are as follows:

 
                          2019      2018 
 USD                    1.2771    1.3355 
 Euro                   1.1407    1.1303 
 Swedish Krona         12.0708   11.5953 
 New Zealand Dollar     1.9379    1.9311 
 Australian Dollar      1.8365    1.7862 
 
 
                                           2019        2018   Movement 
 Key financial metrics                 GBP'000s    GBP'000s          % 
-----------------------------------  ----------  ----------  --------- 
 Revenue - as reported                   64,480      71,038       (9%) 
 Revenue - constant currency             64,480      72,503      (11%) 
 EBIT - as reported                      13,709      22,382      (39%) 
 EBIT - constant currency                13,709      23,205      (41%) 
 Adjusted EBIT - as reported             12,727      21,975      (42%) 
 Adjusted EBIT - constant currency       12,727      22,798      (44%) 
 
 
 Adjusted EBIT                                   2019        2018 
                                             GBP'000s    GBP'000s 
-----------------------------------------  ----------  ---------- 
 Profit for the period                         10,182      18,150 
 Adjusted for: 
 Taxation                                       2,818       4,306 
 Finance income                                 (143)        (74) 
 Finance expense                                  852           - 
-----------------------------------------  ----------  ---------- 
 Adjusted EBIT - 2018 definition               13,709      22,382 
-----------------------------------------  ----------  ---------- 
 Capitalised development costs                (1,135)       (407) 
 Amortisation of capitalised development          153           - 
  costs 
-----------------------------------------  ----------  ---------- 
 Adjusted EBIT - 2019 definition               12,727      21,975 
-----------------------------------------  ----------  ---------- 
 

Adjusted EBIT

Adjusted EBIT in 2019 is defined as profit from continuing operations before interest and income taxes, adjusted for capitalised costs relating to internally generated assets and the relevant amortisation costs on associated internally generated assets, with the Adjusted EBIT margin being Adjusted EBIT as a proportion of revenue. Adjusted EBIT decreased by GBP9.3 million, or 42%, to GBP12.7 million (2018: GBP22.0 million). Adjusted EBIT margin in 2019 decreased to 20% (2018: 31%), reflecting a decline in revenue of GBP6.5 million and an increase in costs of GBP2.7 million. Excluding the impacts of currency, Adjusted EBIT, on a constant currency basis, decreased by 44%.

Previously management defined Adjusted EBIT as profit from continuing operations before income taxes, finance income, pre-IPO share-based compensation and IPO-related expenses, with the Adjusted EBIT margin calculated as Adjusted EBIT as a proportion of revenue. In 2019, management updated this definition, because IPO share-based compensation and IPO-related expenses were only relevant to the year in which the Company undertook its IPO, being 2017. Management utilises this revised measure to monitor performance as it illustrates the underlying performance of the business by adding back capitalised costs, net of relevant amortisation, which management believe is reflective of the underlying cost base and overall trading operations.

Billings

These are amounts invoiced in year. This differs from revenue, as defined by IFRS 15, due to the deferral of customised licence revenue recognition during 2019, the release of deferred income in relation to maintenance agreements, the recognition of accrued income in relation to work in progress and certain contractual non-recurring amounts. Billings increased by GBP4.6 million, or 13%, to GBP71.1 million (2018: GBP66.5 million), which was GBP6.6 million more than revenue recognised in 2019.

Operating free cash flow conversion

Operating free cash flow conversion increased to 142% (2018: 87%), reflecting an increased focus on working capital management and the recovery of receivables where the related revenue was recognised in previous years.

 
 Operating free cash flow generation         2019        2018 
                                         GBP'000s    GBP'000s 
-------------------------------------  ----------  ---------- 
 Cash generated from operations            22,548      20,954 
 Adjusted for: 
 Settlement of derivative financial 
  instruments and margin calls                  -       (108) 
 Capital expenditure                      (2,076)     (1,638) 
 Total lease payments in respect of 
  Right-of-Use Assets                     (2,462)           - 
-------------------------------------  ----------  ---------- 
 Operating free cash flow                  18,010      19,208 
-------------------------------------  ----------  ---------- 
 Adjusted EBIT - 2019 definition           12,727      21,975 
-------------------------------------  ----------  ---------- 
 Operating free cash flow conversion         142%         87% 
-------------------------------------  ----------  ---------- 
 

Funding and liquidity

At 31 December 2019, the Group had cash reserves of GBP58.8 million (2018: GBP44.9 million). Cash balances were denominated predominately in Pounds Sterling, being 82% of the total cash and cash equivalents balance (2018: 46%).

 
 Cash flow                                            2019        2018 
                                                  GBP'000s    GBP'000s 
----------------------------------------------  ----------  ---------- 
 Cash generated from operations                     22,548      20,954 
 Interest element on lease payments                  (852)           - 
  (IFRS 16) 
 Settlement of derivative financial 
  instruments and margin calls                           -       (108) 
 Income taxes paid                                 (4,074)     (5,846) 
----------------------------------------------  ----------  ---------- 
 Net cash generated from operating activities       17,622      15,000 
----------------------------------------------  ----------  ---------- 
 Net cash (used in) by investing activities        (1,933)     (1,564) 
----------------------------------------------  ----------  ---------- 
 Cash used in financing activities                 (1,610)           - 
----------------------------------------------  ----------  ---------- 
 Effect of exchange rate changes                     (162)         219 
----------------------------------------------  ----------  ---------- 
 Movement in year                                   13,917      13,655 
 Cash and cash equivalents at the beginning 
  of the year                                       44,922      31,267 
----------------------------------------------  ----------  ---------- 
 Cash and cash equivalents at the end 
  of the year                                       58,839      44,922 
----------------------------------------------  ----------  ---------- 
 

Net cash generated from operating activities

Net cash generated from operating activities increased by GBP2.6 million to GBP17.6 million during the year ended 31 December 2019 (2018: GBP15.0 million) primarily due to the increase in cash generated from operations of GBP1.6 million to GBP22.5 million, and a decrease in tax paid of GBP1.8 million.

The increase of GBP1.6 million in cash generated from operations was primarily due a positive movement in working capital of GBP8.0 million. Movements in working capital and other balance sheet items during 2019 resulted in a net cash inflow of GBP5.3 million (2018: GBP2.7 million outflow), as shown in the table below. This positive movement was offset by the decrease of GBP6.4 million in operating profit, after non-cash items of depreciation, amortisation, share based payment charge and unrealised gains and losses on derivative instruments.

 
 Movements in working capital and other          2019        2018 
  balance sheet items                        GBP'000s    GBP'000s 
-----------------------------------------  ----------  ---------- 
 
 Movement in provisions                           515          65 
 Movement in contract liabilities               3,110     (1,379) 
 Movement in working capital: 
 Movement in trade and other receivables        2,532     (1,237) 
 Movement in trade and other payables 
  and provisions (excluding derivative 
  financial instruments and contract 
  liabilities)                                  (858)       (179) 
 Movement in working capital and other 
  balance sheet items                           5,299     (2,730) 
-----------------------------------------  ----------  ---------- 
 

Trade and other receivables in 2019 generated an inflow of GBP2.5 million. This movement comprises a GBP0.6 million decrease in trade receivables, due to an increased focus on cash management by the Group, and a decrease in accrued income of GBP1.9 million. Accrued income represents unbilled work in progress in relation to our ODS customers and certain non-recurring revenue items where there is a contractual agreement to invoice in the following year. Of the accrued income balance at 31 December 2019, 68% had been invoiced and 66% collected as at 31 March 2020.

The movement in contract liabilities relates to deferred licence fees and maintenance amounts. The inflow in 2019 was GBP3.1 million, due to:

-- An increase in maintenance contract liabilities of GBP0.2 million primarily due to general inflationary increases in annual amounts chargeable, as well as one maintenance customer which commenced paying maintenance during 2019, when the first phase of their implementation project went live; and

-- An increase in software implementation contract liabilities of GBP2.9 million as a result of, the deferral of go-live dates on certain projects, which increased the overall length of the projects resulting in write-backs to software licence revenue in the year, and the application of IFRS 15 which has required the Group to write-back certain amounts of its licence revenue, in order to establish a material right to use liability.

Net cash flows used in investing activities of GBP1.9 million in the year ended 31 December 2019 related to investment in internal systems and other computer equipment. We capitalised GBP1.1 million of development costs relating to internally generated intangible assets during 2019 (2018: GBP0.4 million).

Net cash outflows from financing activities related to the principal element of lease payments, following the adoption of IFRS 16. In addition, the interest element of the lease payments has been included within the reconciliation from Operating profit to the net cash generated from operations in the year. Prior to the adoption of IFRS 16 on 1 January 2019, the payments made in respect of operating leases held by Alfa were included within Operating profit. The cash generated from operations has therefore increased because of the reclassification of cash flows under IFRS 16, even though there is no impact on the overall cash flows.

Currency hedging

The Group entered into US dollar forward contracts in 2016. These were fully settled by 31 December 2018. In 2019 there were no currency movements from these arrangements (2018: loss of GBP0.1m) and no further instruments were utilised.

Capital expenditure and contractual obligations

The Group's capital expenditure is primarily invested in the UK and related to GBP0.4 million of equipment (2018: GBP0.6 million), GBP0.6 million on the new HR and finance system (2018: GBP0.6 million) and capitalised development costs of GBP1.1 million (2018: GBP0.4m) for internally generated intangible assets.

Capital allocation

Alfa seeks to deliver high-quality visible earnings, future earnings growth and maintain a strong balance sheet.

The Group's capital allocation policy includes the following elements aimed at supporting the achievement of strategic objectives:

   --       Reinvestment in people and technology; and 
   --       Maintaining strong liquidity. 

The Directors have not declared a dividend for 2019 (2018: nil), instead focussing on retaining the strong cash balance and continuing to invest in people and technology developments.

In making investment decisions regarding our people, the Directors considered the Group's financial performance and position as well as investor and analyst feedback; dialogue and feedback from employees, covering employee engagement and retention rates; requirements for training and professional development; and appropriate reward structures in the context of the current labour market. The allocation of capital towards our people will support the Group in achieving its strategic objective, to maintain a high-performance organisation with a culture of continuous improvement.

In making investment decisions to develop our technology, the Directors considered the Group's financial performance and position; the feedback and requirements of customers; the operational efficiency of the existing technology; and the efficacy and expected return on investment of certain development and enhancement work. The allocation of capital to technological development will support the delivery of our strategic objectives to grow market share, to extend our best in class digital agenda, and to promote and grow value and develop resilience.

Distributions to shareholders

In 2019, there were no distributions to shareholders. No final dividend has been declared.

Related party transactions

The ultimate parent undertaking is CHP Software and Consulting Limited (the "Parent"). There was no trading between the Group and the Parent. There were no balances outstanding from, or to, the Parent at 31 December 2019 and 31 December 2018.

An arms-length transaction with Classic Technology Limited, a company in which the Chairman holds an interest, was undertaken, for the rental of property. These transactions amount to GBP0.04 million (2018: GBP0.04 million) with no outstanding receivable balances at the end of each reporting period.

Going concern

The Group continues to be cash-generative and the Directors believe that the Group has a resilient business model. In making their assessment of going concern, the Directors have considered the current financial projections and facilities available to the Group as well as the principal risks and uncertainties, including the impact of Covid-19.

In line with FRC guidance issued on 26 March 2020, additional downside stress testing has been performed for a period of 12 months from the date of approval of the financial statements which demonstrates that, given the existing level of cash held by the Group, even in the most extreme downside conditions considered reasonably possible, the Group would continue to be able to meet its obligations as they fall due, without the need for substantive mitigating actions.

On this basis, whilst it is acknowledged that there is a great deal of uncertainty regarding the future impacts of Covid-19, the Directors are satisfied that the Group remains well placed to manage its business risks successfully and therefore they have a reasonable expectation that the Group has adequate resources to continue in operational existence for a period of 12 months from the date of approval of the financial statements. Accordingly, the financial statements continue to be prepared on a going concern basis.

Subsequent events

The Directors note that the outbreak of Covid-19 during early 2020 may have a significant impact on the Group and the environment in which it operates. These events are considered to be non-adjusting events after the reporting date, and accordingly no adjustments have been made to the financial performance and position of the Group as of the reporting date. The events have been considered within the assessment of going concern and viability.

There have been no other reportable subsequent events since the balance sheet date.

John Miller

Interim Chief Financial Officer

CONDENSED CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEARED 31 DECEMBER 2019

The disclosed figures are not statutory accounts in terms of section 434 of the Companies Act 2006. The statutory accounts give full disclosure of the Group accounting policies and are scheduled to be posted to shareholders in the first week of May 2020 and will be filed with the Registrar of Companies in due course. On the statutory accounts for the year ended 31 December 2019, the auditor gave an unqualified opinion that did not contain an emphasis of matter and did not contain a statement under section 498(2) or (3) of the Companies Act 2006.

Condensed consolidated statement of profit or loss and comprehensive income for the year ended 31 December 2019

 
 GBP'000s                                          Note                 2019                  2018 
---------------------------------------------  --------  -------------------  -------------------- 
 Continuing operations 
 Revenue                                            2/3               64,480                71,038 
 Implementation and support expenses                4/5             (18,103)              (18,924) 
 Research and product development expenses          4/5             (15,189)              (16,341) 
 Sales, general and administrative expenses       4/5/6             (18,056)              (13,457) 
 Other operating income                                                  577                    66 
---------------------------------------------  --------  -------------------  -------------------- 
 Operating profit                                                     13,709                22,382 
 Finance income                                       7                  143                    74 
 Finance expense                                7/19(d)                (852)                     - 
 Profit before taxation                                               13,000                22,456 
 Taxation                                             8              (2,818)               (4,306) 
---------------------------------------------  --------  -------------------  -------------------- 
 Profit for the financial year                                        10,182                18,150 
---------------------------------------------  --------  -------------------  -------------------- 
 Other comprehensive income: 
 Items that may be subsequently reclassified 
  to profit and loss 
 Exchange differences on translation 
  of foreign operations                           11(b)                (350)                   376 
 Other comprehensive (expense)/income, 
  net of tax                                                           (350)                   376 
---------------------------------------------  --------  -------------------  -------------------- 
 Total comprehensive income for the 
  period                                                               9,832                18,526 
---------------------------------------------  --------  -------------------  -------------------- 
 Earnings per share (in pence) for profit 
  attributable to the ordinary equity 
  holders of the company 
 Basic                                               17                  3.5                   6.3 
 Diluted                                             17                  3.4                   6.1 
 Weighted average no. of shares - basic              17          290,554,694           285,962,898 
 Weighted average no. of shares - diluted            17          298,812,270           300,000,000 
 
 

The above consolidated statement of profit or loss and comprehensive income should be read in conjunction with the accompanying notes.

At 1 January 2019 the Company adopted IFRS 16 "Leases". This new standard supersedes IAS 17 'Leases', IFRIC 4 'Determining whether an Arrangement contains a Lease', SIC-15 'Operating Leases-Incentives' and SIC-27 'Evaluating the Substance of Transactions Involving the Legal Form of a Lease'. The accounting standard has been applied retrospectively, in line with the guidelines of the standard, and consequently the comparatives have not been restated but the impact of the adoption of the new standard has been recorded directly to the opening equity balance of the 2019 financial year. See note 19 for the details on the first time application of this standard.

Consolidated statement of financial position as of 31 December 2019

 
 GBP'000s                                             Note                2019                 2018 
------------------------------------------------  --------  ------------------  ------------------- 
 Assets 
 Non-current assets 
 Goodwill                                            10(b)              24,737               24,737 
 Other intangible assets                             10(c)               2,255                1,203 
 Deferred tax assets                                 10(d)                 596                    8 
 Property, plant and equipment                       10(a)               1,166                1,455 
 Right-of-use lease assets                           19(d)              16,402                    - 
 Total non-current assets                                               45,156               27,403 
------------------------------------------------  --------  ------------------  ------------------- 
 Current assets 
 Trade and other receivables                          9(a)               4,050                4,651 
 Accrued income                                    9(b)/16               7,214                9,162 
 Prepayments                                          9(b)               1,613                1,452 
 Other receivables                                    9(b)               1,020                  947 
 Cash and cash equivalents                            9(c)              58,839               44,922 
------------------------------------------------  --------  ------------------  ------------------- 
 Total current assets                                                   72,736               61,134 
------------------------------------------------  ----------------------------  ------------------- 
 Total assets                                                          117,892               88,537 
------------------------------------------------  ----------------------------  ------------------- 
 Liabilities and equity 
 Current liabilities 
 Trade and other payables                             9(d)               5,884                7,588 
 Corporation tax                                      9(d)               1,355                2,448 
 Lease liabilities                                   19(d)               1,672                    - 
 Contract liabilities - software implementation    3(e)/16               4,581                1,662 
 Contract liabilities - deferred maintenance          3(e)               4,060                3,772 
 Total current liabilities                                              17,552               15,470 
------------------------------------------------  --------  ------------------  ------------------- 
 Non-current liabilities 
 Lease liabilities                                   19(d)              17,330                    - 
 Provisions for other liabilities                     9(d)                 667                  152 
 Total non-current liabilities                                          17,997                  152 
------------------------------------------------  --------  ------------------  ------------------- 
 Total liabilities                                                      35,549               15,622 
------------------------------------------------  --------  ------------------  ------------------- 
 Capital and reserves 
 Ordinary shares                                     11(a)                 300                  300 
 Translation reserve                                 11(b)                  26                  376 
 Retained earnings                                                      82,017               72,239 
------------------------------------------------  --------  ------------------  ------------------- 
 Total equity                                                           82,343               72,915 
------------------------------------------------  --------  ------------------  ------------------- 
 Total liabilities and equity                                          117,892               88,537 
------------------------------------------------  --------  ------------------  ------------------- 
 
 

The above consolidated statement of financial position should be read in conjunction with the accompanying notes.

The consolidated financial statements were approved and authorised for issue by the Board of Directors on 23 April 2020 and signed on its behalf.

 
 Andrew Denton              Matthew White 
  Chief Executive Officer    Chief Operating Officer 
 

Alfa Financial Software Holdings PLC - Registered number 10713517

Consolidated statement of changes in equity for the year ended 31 December 2019

 
                                                                               Equity attributable 
                                             Share   Translation    Retained             to owners 
 GBP'000s                          Note    capital     reserve      earnings         of the parent 
-------------------------------  ------  ---------  ------------  ----------  -------------------- 
 Balance as at 1 January 
  2018                                         300             -      53,821                54,121 
-------------------------------  ------  ---------  ------------  ----------  -------------------- 
 Profit for the financial 
  year                                           -             -      18,150                18,150 
 Other comprehensive income                      -           376           -                   376 
-------------------------------  ------  ---------  ------------  ----------  -------------------- 
 Total comprehensive income 
  for the year                                   -           376      18,150                18,526 
-------------------------------  ------  ---------  ------------  ----------  -------------------- 
 Employee share schemes 
  - value of employee services        6          -             -         268                   268 
-------------------------------  ------  --------- 
 Balance as at 31 December 
  2018                                         300           376      72,239                72,915 
-------------------------------  ------  ---------  ------------  ----------  -------------------- 
 Effect of initial application 
  of IFRS 16                      19(d)          -             -     (1,459)               (1,459) 
-------------------------------  ------  ---------  ------------  ----------  -------------------- 
 Deferred tax impact of 
  initial application of 
  IFRS 16                                                                419                   419 
-------------------------------  ------  ---------  ------------  ----------  -------------------- 
 Adjusted balance at 1 
  January 2019                                 300           376      71,199                71,875 
-------------------------------  ------  ---------  ------------  ----------  -------------------- 
 Profit for the financial 
  year                                           -             -      10,182                10,182 
-------------------------------  ------  ---------  ------------  ----------  -------------------- 
 Other comprehensive 
  expense                                        -         (350)           -                 (350) 
-------------------------------  ------  ---------  ------------  ----------  -------------------- 
 Total comprehensive 
  (expense)/income for 
  the year                                       -         (350)      10,182                 9,832 
-------------------------------  ------  ---------  ------------  ----------  -------------------- 
 Employee share schemes 
  - value of employee 
  services                            6          -             -         636                   636 
-------------------------------  ------  ---------  ------------  ----------  -------------------- 
 Balance as at 31 December 
  2019                                         300            26      82,017                82,343 
-------------------------------  ------  ---------  ------------  ----------  -------------------- 
 
 

The above consolidated statement of changes in equity should be read in conjunction with the accompanying notes.

Consolidated statement of cash flows for the year ended 31 December 2019

 
 GBP'000s                                               Note               2019               2018 
----------------------------------------------  ------------  -----------------  ----------------- 
 Operating profit                                                        13,709             22,382 
 Adjustments: 
 Depreciation                                    10(a)/19(d)              2,388                623 
 Amortisation                                          10(c)                428                253 
 Employee share scheme charge                              6                724                305 
 Loss on disposal of property, plant 
  and equipment                                                               -                  2 
 Unrealised loss on derivative financial 
  instruments                                      2(a)/9(e)                  -                119 
 Movement in provisions                                 9(d)                515                 65 
 Movement in contract liabilities                       9(d)              3,110            (1,379) 
 Movement in working capital: 
 Movement in trade and other receivables                9(a)              2,532            (1,237) 
 Movement in trade and other payables 
  (excluding derivative financial instruments 
  and contract liabilities)                             9(d)              (858)              (179) 
 Cash generated from operations                                          22,548             20,954 
 Interest element on lease payments                  7/19(d)              (852)                  - 
 Settlement of derivative financial 
  instruments and margin calls                                                -              (108) 
 Income taxes paid                                         8            (4,074)            (5,846) 
----------------------------------------------  ------------  -----------------  ----------------- 
 Net cash generated from operating activities                            17,622             15,000 
 Cash flows from investing activities 
 Payments for property, plant and equipment            10(a)              (376)              (622) 
 Payments for software intangible assets               10(c)              (565)              (609) 
 Payments for software development costs               10(c)            (1,135)              (407) 
 Interest received                                         7                143                 74 
----------------------------------------------  ------------  -----------------  ----------------- 
 Net cash (used in)/generated by investing 
  activities                                                            (1,933)            (1,564) 
----------------------------------------------  ------------  -----------------  ----------------- 
 Cash flows from financing activities 
 Principal element on lease payments                   19(d)            (1,610)                  - 
 Cash used in financing activities                                      (1,610)                  - 
----------------------------------------------  ------------  -----------------  ----------------- 
 Net increase in cash                                                    14,079             13,436 
 Cash and cash equivalents at the beginning 
  of the year                                           9(c)             44,922             31,267 
----------------------------------------------  ------------  -----------------  ----------------- 
 Effect of exchange rate changes                                          (162)                219 
----------------------------------------------  ------------  -----------------  ----------------- 
 Cash and cash equivalents at the end 
  of the year                                           9(c)             58,839             44,922 
----------------------------------------------  ------------  -----------------  ----------------- 
 
 

The above consolidated statement of cash flows should be read in conjunction with the accompanying notes.

Notes to the consolidated financial statements for the year ended 31 December 2019

   1.     Summary of significant accounting policies 

This note provides a list of the significant accounting policies adopted in the preparation of these consolidated financial statements to the extent they are not disclosed in the other notes below. These policies have been consistently applied to all the years presented, unless otherwise stated. The financial statements are for the Group, consisting of Alfa Financial Software Holdings PLC (Alfa) and its subsidiaries.

A list of subsidiaries is contained in note 15(b). Alfa is a public company limited by shares and is incorporated and domiciled in England. Its shares are listed on the London Stock Exchange.

The registered office is Moor Place, 1 Fore Street Avenue, London, EC2Y 9DT, United Kingdom. Alfa's registration number is 10713517.

These financial statements were authorised for issue by the Directors on 23 April 2020. All press releases, financial reports and other information are available on our website in the Investor Relations section at www.alfasystems.com/investors

The principal activity of the Group is to provide software solutions and consultancy services to the asset finance industry in the United Kingdom, United States of America, Europe and Australia.

1 (a) Basis of preparation

Compliance with IFRS - The consolidated financial statements of the Group have been prepared in accordance with International Financial Reporting Standards ("IFRS") and interpretations issued by the IFRS Interpretations Committee ("IFRIC") as adopted by the European Union and with the Companies Act 2006 as applicable to companies reporting under IFRS.

Historical cost convention - The consolidated financial statements have been prepared under the historical cost convention, other than the revaluation of financial assets and financial liabilities (including derivative instruments) recorded at fair value through profit or loss.

Going concern - The financial statements are prepared on the going concern basis. The Group continues to be cash-generative and the Directors believe that the Group has a resilient business model. The Group meets its day-to-day working capital requirements through its cash reserves generated from operating activities. Within the ordinary course of business, there may be uncertainty in relation to operations, particularly over (a) the level of demand for the Group's software, and (b) the ability to retain existing customers. The going concern assessment also takes into account the principal risks and the other matters discussed in connection with the viability statement, which include the impact of Covid-19. The Group's forecasts and projections, taking account of reasonably possible changes in trading performance, show that the Group has sufficient cash reserves to operate for a period of not less than 12 months.

In line with FRC guidance issued on 26 March 2020, additional downside stress testing has been performed which demonstrates that, even in the most extreme downside conditions considered reasonably possible, given the existing level of cash held, the Group would continue to be able to meet its obligations as they fall due, without the need for substantive mitigating actions.

On this basis, whilst it is acknowledged that there is a great deal of uncertainty surrounding the future impacts of Covid-19, the directors consider it appropriate to adopt the going concern basis of accounting in preparing its consolidated financial statements. Further information on cash and cash equivalents is given in note 9(c) to the consolidated financial statements.

New and amended standards adopted by the group

In the current year, the Group has applied a new International Financial Reporting Standards and a new International Financial Reporting Interpretations issued by the International Accounting Standards Board that are effective for an annual period that begins on or after 1 January 2019, being IFRS 16 " Leases" and IFRIC "23 Uncertainty over Income Tax Treatments".

IFRS 16 Leases

In the current year, Alfa updated its accounting policies as a result of adopting IFRS 16 "Leases". This new standard supersedes IAS 17 'Leases', IFRIC 4 'Determining whether an Arrangement contains a Lease', SIC-15 'Operating Leases-Incentives' and SIC-27 'Evaluating the Substance of Transactions Involving the Legal Form of a Lease'. See note 19 for the details on the first time application.

IFRIC 23 Uncertainty over Income Tax Treatments

The Group has adopted IFRIC 23 for the first time in the current year. IFRIC 23 sets out how to determine the accounting tax position when there is uncertainty over income tax treatments. The Interpretation requires the Group to:

   --      determine whether uncertain tax positions are assessed separately or as a group; and 

-- assess whether it is probable that a tax authority will accept an uncertain tax treatment used, or proposed to be used, by an entity in its income tax filings.

The Group has determined its accounting tax position to be consistent with the tax treatment used and planned to be used in its income tax filings without any material impact on the current or prior period recognition of tax charges or any related accounts.

New standards, amendments and interpretations not yet adopted

There are no standards that are not yet effective and that would be expected to have a material impact on the entity in the current or future reporting periods and on foreseeable future transactions.

1(b) Principles of consolidation

The accounting policy and list of subsidiaries consolidated are contained in note 15(b).

1(c) Segment reporting

Operating segments are reported in a manner consistent with the internal reporting provided to the CODM, as disclosed in note 2.

1(d) Foreign currency translation

(i) Functional currency - Items included in the consolidated financial statements of each of the Group's subsidiaries are measured using the currency deemed to be their functional currency. Significant subsidiaries are deemed to have a functional currency similar to the currency in which they operate. Certain smaller subsidiaries are deemed to be operating as an extension of the UK trading subsidiary, and therefore have a functional currency of pounds sterling.

(ii) Presentation currency - The consolidated financial statements are presented in pounds sterling. Alfa's functional and presentation currency is pounds sterling,

(iii) Foreign currency transactions - Transactions in foreign currencies are translated into the respective functional currencies using the exchange rates prevailing at the dates of the transactions. Foreign exchange differences arising from the settlement of such transactions and from the translation at the reporting date of monetary assets and liabilities denominated in foreign currencies are recognised in profit or loss. The average annual rate for the US dollar used was 1.2271 in 2019 (2018: 1.3355). The closing rate for the US dollar used was 1.3186 in 2019 (2018: 1.2736).

(iv) Group companies - the results and financial position of foreign operations (none of which has the currency of a hyperinflationary economy) that have a functional currency different from the presentation currency are translated into the presentation currency as follows:

- Assets and liabilities for each consolidated statement of financial position presented are translated at the closing rate at the date of that consolidated statement of financial position;

- Income and expenses for each statement of profit or loss and statement of comprehensive income are translated at average exchange rates (unless this is not a reasonable approximation of the cumulative effect of the rates prevailing on the transaction dates, in which case income and expenses are translated at the dates of the transactions); and

   -       All resulting exchange differences are recognised in other comprehensive income. 

On consolidation, exchange differences arising from the translation of any net investment in foreign entities are recognised in other comprehensive income. When a foreign operation is sold the associated exchange differences are reclassified to profit or loss, as part of the gain or loss on sale.

1(e) Revenue recognition

The accounting policies for the Group's revenue from contracts with customers are explained in note 3.

1(f) Income tax

The accounting policies for income tax and deferred tax are explained in note 8 and 10(d).

1(g) Leases

Due to the adoption of IFRS 16 in the current year, the accounting policy for operating leases in 2019 is explained in note 19. Prior year accounting policy for operating lease is disclosed in note 14 (b).

1(h) Impairment of assets

The accounting policy for impairment of long-life assets is explained in note 10 (b).

Other assets are tested for impairment whenever events or changes in circumstances indicate that the carrying amount might not be recoverable. An impairment loss is recognised for the amount by which the asset's carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an asset's fair value less costs of disposal and value in use. For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash inflows which are largely independent of the cash inflows from other assets or groups of assets (cash-generating units). Non-financial assets other than goodwill that suffered an impairment are reviewed for possible reversal of the impairment at the end of each reporting period.

1(i) Cash and cash equivalents

The accounting policy for cash and cash equivalents is explained in note 9(c).

1(j) Trade receivables

The accounting policy for trade receivables is explained in note 9(a).

1(k) Investments and other financial assets

The accounting policy for financial assets is explained in note 9.1.

Impairment of financial assets is explained in note 13(b).

1(l) Derivative financial instruments

The accounting policy for derivative financial instruments is explained in note 9(e). Hedge accounting has not been applied.

1(m) Property, plant and equipment

The accounting policy for property, plant and equipment is explained in note 10(a).

1(n) Goodwill and other intangible assets

The accounting policies for goodwill and other intangibles, including the amortisation methods and periods, are explained in note 10 (b) and 10(c) respectively.

Research and development which does not meet the criteria set out in 10(c) is recognised as an expense as incurred. Development costs previously recognised as an expense are not recognised as an asset in subsequent periods.

1(o) Trade and other payables

The accounting policy for trade and other payables is explained in note 9(d).

1(p) Provisions

The accounting policy for provisions is explained in note 9(d).

1(q) Employee benefits

Short term obligations - See accounting policy in note 5.

Long-term benefits - See accounting policy in note 5.

Pension obligations - See accounting policy in note 5.

Employee share scheme expense - See accounting policy in note 6.

1(r) Equity

The accounting policies for ordinary shares and other reserves are explained in note 11.

1(s) Earnings per share

The accounting policies for basic, diluted and adjusted earnings per share are explained in note 17.

   2.     Segments and principal activities 
 
      2.1 Segments: Operating segment and reporting segments are 
       reported in a manner consistent with the internal reporting 
       provided to the Chief Operating Decision Maker ("CODM"). The 
       Group's Chief Executive Officer ("CEO"), who is responsible 
       for allocating resources and assessing performance, has been 
       identified as the CODM. 
 
       The CODM regularly reviews the Group's operating results in 
       order to assess performance and to allocate resources. The 
       CODM considers the business from a product perspective and, 
       therefore, recognises one operating and reporting segment, 
       being the sale of software and related services. The Group 
       is choosing to present revenue segmentation by type of project 
       and a consolidated adjusted Earnings Before interest and taxation 
       ("Adjusted EBIT") measure, as presented to the CODM, as additional 
       information in this note, along with the required entity wide 
       disclosure. 
 
       The Group discloses revenue split by type of project being 
       Software implementation, Ongoing development and services ("ODS") 
       and Maintenance. 
 
       (i) Software implementation projects - An implementation process 
       contains three types of billing streams, being the recognition 
       of a licence, fees in relation to implementation tasks and 
       fees for additional development. Software implementation projects 
       can take from a few months to several years depending on the 
       complexity of the implementation and the size of customer. 
 
       The licence element is generally invoiced and collected at 
       the beginning of the project and the licence amount is banded 
       by the number of geographies, modules taken by the customer 
       and the number of contracts or agreements to be written and 
       managed on Alfa Systems. 
 
       Implementation and development fees are invoiced based on a 
       daily rate basis. 
 
       (ii) ODS revenue - represents the ongoing development and services 
       efforts which are either ad hoc projects with existing customers 
       or relate to development or services delivered after a new 
       implementation. The services can be: support immediately after 
       an implementation, further development for customer specific 
       functionality, or change management assistance. Such services 
       are generally provided on a shorter contractual term. 
 
       (iii) Maintenance revenue is invoiced periodically in advance. 
       Maintenance amounts are linked to the volumes of contracts 
       or agreements being written through Alfa Systems and therefore 
       increase if the customer's portfolio increases. 
 
       See note 3 for details of our revenue recognition accounting 
       policy and related critical accounting judgements and estimates 
       in relation to revenue recognition. 
 
 
 2.2 Adjusted EBIT: The CODM analyses the financial performance 
  of the business on this adjusted profit measure. Adjusted EBIT 
  is not a measure defined by IFRS. The most directly comparable 
  IFRS measure to Adjusted EBIT is operating profit for the relevant 
  period. 
 
  Adjusted EBIT is defined as profit from continuing operations 
  before interest and income taxes, adjusted for capitalised 
  costs relating to internally generated assets and the relevant 
  amortisation costs on associated internally generated assets. 
  Management utilises this measure to monitor performance as 
  it illustrates the underlying performance of the business by 
  adding back costs which management believes are reflective 
  of the underlying cost base and overall trading operations. 
 
  Previously management defined Adjusted EBIT as profit from 
  continuing operations before income taxes, finance income, 
  pre-IPO share-based compensation and IPO-related expenses, 
  with the Adjusted EBIT margin calculated as Adjusted EBIT as 
  a proportion of revenue. In 2019, management updated this definition, 
  because IPO share-based compensation and IPO-related expenses 
  were only relevant to 2017, the year in which the Company undertook 
  its IPO. 
 
  Management uses Adjusted EBIT to (i) provide senior management 
  with a monthly report of operating results that is prepared 
  on an adjusted earnings basis and (ii) prepare strategic plans 
  and annual budgets on an adjusted earnings basis. Senior management's 
  annual compensation may also be reviewed, in part, using adjusted 
  performance measures. 
 

2(a) Revenue by type

The Group assesses revenue by type of project, being Software implementation, ODS and Maintenance, as summarised below:

 
 GBP'000s                                                  2019               2018 
--------------------------------------------  -----------------  ----------------- 
 Software implementation                                 26,128             30,391 
 ODS                                                     23,460             23,920 
 Maintenance                                             14,892             16,846 
--------------------------------------------  -----------------  ----------------- 
 Operating revenue                                       64,480             71,157 
 (Loss) on derivative financial instruments                   -              (119) 
--------------------------------------------  -----------------  ----------------- 
 Total revenue                                           64,480             71,038 
--------------------------------------------  -----------------  ----------------- 
 

2(b) EBIT and Adjusted EBIT

The following tables reconcile profit for the period attributable to equity holders to EBIT and Adjusted EBIT for the periods presented:

 
 GBP'000s                            2019                2018 
---------------------  ------------------  ------------------ 
 Profit for the year               10,182              18,150 
 Adjusted for: 
 Taxation                           2,818               4,306 
 Finance income                     (143)                (74) 
 Finance expense                      852                   - 
 EBIT                              13,709              22,382 
---------------------  ------------------  ------------------ 
 
 
 GBP'000s                                      2019     2018 
-----------------------------------------  --------  ------- 
 EBIT                                        13,709   22,382 
 Adjusted for: 
 Capitalised development costs *            (1,135)    (407) 
 Amortisation of capitalised development        153        - 
  costs 
 Adjusted EBIT                               12,727   21,975 
-----------------------------------------  --------  ------- 
 

*Capitalised salary costs and third party partner costs relating to the capitalisation of internally generated assets in both 2018 and 2019.

2(c) Non-current assets geographical information

Non-current assets (other than financial instruments and deferred tax assets) attributable to each geographical market:

 
 GBP'000s                                                         2019                 2018 
------------------------------------------------  --------------------  ------------------- 
 UK                                                             44,276               27,096 
 USA                                                               220                  269 
 Rest of World                                                      64                   30 
------------------------------------------------  --------------------  ------------------- 
 Total non-current assets (other than financial 
  instruments and deferred tax assets)                          44,560               27,395 
------------------------------------------------  --------------------  ------------------- 
 

Revenue by geographical market is contained within note 3.

   3.     Revenue from contracts with customers 
 
 3.1 Revenue 
  The Group derives revenue from the following sources: 
  (1) software implementation revenue which includes software 
  licences, software development and other software implementation 
  services; 
  (2) software maintenance (help desk and other support services); 
  and 
  (3) ongoing development and support services. 
 
  The Group provides the right to use, software development services, 
  core implementation services and ongoing support of its product, 
  Alfa Systems. The Group's contractual arrangements contain 
  multiple deliverables or services, such as the development 
  or customisation of the software to the customer's requirements, 
  implementation services such as migration of data and testing 
  and certain project management services. 
 
  Alfa assesses whether there are distinct performance obligations 
  at the start of each contract and throughout the performance 
  of the implementation, development and services projects and 
  maintenance period. These performance obligations are laid 
  out below. 
 
 
 3.2 Accounting policy, performance obligations and critical 
  accounting judgements and key sources of estimation uncertainty 
 
  The Group has identified that the following separate performance 
  obligations exist within its revenue contracts. Any one contract 
  may include a single performance obligation or a combination 
  of those listed below: 
 
 
 (i) Software implementation services - Where implementation 
  services are considered to be distinct, i.e. when relatively 
  straightforward, do not require additional development services 
  and could be performed by an external third party, the implementation 
  services are accounted for as a separate performance obligation 
  from any development services. The transaction price is allocated 
  to each performance obligation based on the stand-alone selling 
  prices, derived from day rates and is recognised monthly based 
  on the effort incurred, limited to the amount to which Alfa 
  has a right to payment. 
 
 
    (ii) Development services - The second performance obligation 
     is the granting of a right to use Alfa Systems, which includes 
     the delivery of the related software licence and any development 
     efforts which change the underlying code. The total revenue 
     attributable to this performance obligation is estimated at 
     the outset of the relevant software implementation project 
     and recognised as the effort is expended, on a percentage 
     of completion basis, limited to the amount to which Alfa has 
     the right to payment. A percentage-of-completion basis has 
     been used because customers obtain the ability to benefit 
     from the product from the start of the implementation project, 
     the development or customisation of the asset has no alternative 
     use to the Group; and the customer is entitled to the benefits 
     of the efforts as at the date the efforts are delivered, so 
     recognition over time is appropriate. 
 
     Development services are valued using the residual value method 
     as there are no stand-alone selling prices which are observable 
     as each project is customised. 
 
 
 (iii) Option over the right to use Alfa Systems - In the event 
  that customers have to pay periodic maintenance fees in order 
  to keep using Alfa Systems, a component of these future maintenance 
  fees is attributable to the right to use the software. In 
  these circumstances the licence granted by Alfa is considered 
  to renew in future periods. There may be a material right 
  in respect of discounts in future periods. In order to ascribe 
  a value to this option management initially determine the 
  periodic value of the development services during the software 
  implementation period and estimate the remaining expected 
  customer life. 
 
 
 (iv) Periodic right to use Alfa Systems - This represents 
  the stand-alone selling price of the periodic option to renew 
  the right to use Alfa Systems. If there is the right of clawback 
  of the annual right to use, such amounts are recognised throughout 
  the annual period. If there is no right of clawback, then 
  the annual right to use amount is recognised in full when 
  there is a right of collection. 
 
 
 (v) Periodic maintenance amounts - This represents the stand-alone 
  selling price of the ongoing support or maintenance of Alfa 
  Systems which is recognised throughout the period over which 
  the services are delivered. 
 
 (vi) Subscription amounts - Certain of the Group's implementation 
  and service contracts include a subscription payment mechanism. 
  This represents a monthly fee charged to the customer covering 
  the following performance obligations; the provision of monthly 
  hosting services; the monthly periodic right to use Alfa Systems 
  and, the provision of monthly maintenance services (when this 
  becomes applicable to the customer). The monthly payments 
  are recognised as revenue in the period to which they relate. 
  This reflects the underlying performance obligations of the 
  Group and termination rights of the customer. 
 
 
 
   Critical judgements in applying the Group's accounting policies 
 
   Revenue recognition - Assessing performance obligations - The 
   Group is required to make an assessment as to whether the implementation 
   process, which includes licence, implementation and development 
   revenue streams as well as any maintenance fees during this 
   phase, forms one or a number of performance obligations. In 
   addition, the Group is also required to make an assessment as 
   to whether each contract contains an expectation to deliver 
   multiple separate instances of the customised licence which 
   may form separate groups of distinct performance obligations. 
   In doing the above, the Group assesses each software implementation 
   contract as to whether the underlying software requires significant 
   modification or customisation by the Group in order to meet 
   the customer's requirements before Alfa Systems can be utilised 
   by the customer. Therefore judgement is required in determining 
   which efforts relate to the implementation process and which 
   efforts could be determined to be development services which 
   change or enhance the underlying code. In making this judgement, 
   the Group assesses the contractual terms and the original project 
   plan for the implementation but also uses historical evidence 
   of what constitutes core implementation work. 
=========================================================================== 
 
 
 Key sources of estimation uncertainty 
 
  Revenue recognition - Assigning a stand-alone selling price 
  for implementation services day rates - The Group assesses 
  the value of the implementation services delivered by assessing 
  the effective day rate for an implementation contract, taking 
  into account all revenue streams from implementation contracts 
  against day rates of similar projects in the same geographies. 
  If the stand-alone selling price in relation to the implementation 
  day rate decreased by 5%, this would result in a cumulative 
  increase to revenue of GBP0.8 million in 2019. 
==================================================================== 
 
 
 Other sources of estimation uncertainty 
 
  Revenue recognition - Percentage of completion estimate - 
  The Group estimates the number of days required to complete 
  the relevant software customisation effort at the outset of 
  each project and on an ongoing basis including at each consolidated 
  statement of financial position date. Estimates of total project 
  days required for a relevant project are based on historical 
  evidence of past implementations, knowledge of the customer's 
  systems being replaced and scope of customisation being requested. 
  The Group applies the percentage-of-completion method when 
  calculating development services revenue and updates estimates 
  at each quarter end accordingly. At 31 December 2019, if the 
  Group's estimates of development days to complete increased 
  by 20% in relation to ongoing software implementation projects, 
  this would result in development services revenue decreasing 
  by GBP0.2 million in 2019. 
===================================================================== 
 
 
            3.3 Unrealised gains or losses on derivative financial instruments. 
             The Group has made an accounting policy election to recognise 
             unrealised gains or losses on derivative financial instruments 
             within revenue, therefore such gains or losses are shown net 
             of revenue where instruments have been entered into match the 
             US dollar denominated projected cash flows. There are no unrealised 
             gains or losses on derivative financial instruments recognised 
             in the year ended 31 December 2019 (2018: GBP0.1 million of 
             unrealised losses). 
 

Disaggregation of revenue from contracts with customers

3(a) Customer concentration - Customers with revenue accounting for more than 10% of total revenue are as follows:

 
 GBP'000s      2019   2018 
------------  -----  ----- 
 Customer A     20%    21% 
 Customer B     13%    10% 
 Customer C     12%     1% 
 Customer D      9%    13% 
 
 
 

See note 9(a) for outstanding trade receivables from those customers with revenue accounting for more than 10% of total revenue.

3(b) Timing of revenue - The Group derives revenue from the transfer of goods and services over time and at a point in time in the following revenue segments:

 
 2019 - GBP'000s                            Software      ODS   Maintenance                        Total 
                                      implementation                                             revenue 
----------------------------------  ----------------  -------  ------------  --------------------------- 
 At a point in time - time and 
  materials                                        -   17,926             -                       17,926 
 At a point in time - fixed price                  -    5,534             -                        5,534 
 Over time - time and materials               26,033        -             -                       26,033 
 Over time - fixed price                          95        -        14,892                       14,987 
 Total revenue                                26,128   23,460        14,892                       64,480 
----------------------------------  ----------------  -------  ------------  --------------------------- 
 
 
 2018 - GBP'000s                          Software       ODS   Maintenance      Total 
                                    implementation                            revenue 
--------------------------------  ----------------  --------  ------------  --------- 
 At a point in time - time 
  and materials                                  -    21,459             -     21,459 
 At a point in time - fixed 
  price                                          -     2,461             -      2,461 
 Over time - time and materials             30,391         -             -     30,391 
 Over time - fixed price                         -         -        16,846     16,846 
 Total revenue **                           30,391    23,920        16,846     71,157 
--------------------------------  ----------------  --------  ------------  --------- 
 

All goods and services are sold directly to the customer.

3(c) Revenue geographical information - Revenue attributable to each geographical market based on where the licence is sold or the service is as follows:

 
 GBP'000s                        2019     2018 
------------------  -----------------  ------- 
 UK                            18,618   22,847 
 USA                           28,087   33,124 
 Rest of Europe                13,016   12,391 
 Rest of World                  4,759    2,795 
------------------  -----------------  ------- 
 Total revenue **              64,480   71,157 
------------------  -----------------  ------- 
 

* Revenue from customers is presented before any losses or gains on derivative financial instruments. During 2018 we settled the final portion of our USD forward programme, with GBP0.1 million of losses recorded against revenue in the period.

3(d) Revenue by currency - Revenue by contractual currency is as follows:

 
 GBP'000s                         2019                2018 
------------------  ------------------  ------------------ 
 GBP                            21,644              23,608 
 USD                            29,398              36,532 
 Euro                            9,429               5,830 
 Other                           4,009               5,187 
------------------  ------------------  ------------------ 
 Total revenue **               64,480              71,157 
------------------  ------------------  ------------------ 
 

** Revenue from customers is presented before any losses or gains on derivative financial instruments. During 2018 we settled the final portion of our USD forward programme, with GBP0.1 million of losses recorded against revenue in the period.

3(e) Assets and liabilities from contracts with customers

 
 GBP'000s                                                   2019                2018 
---------------------------------------------  -----------------  ------------------ 
 Contract liabilities - deferred licence                   4,581               1,662 
 Contract liabilities - deferred maintenance               4,060               3,772 
---------------------------------------------  -----------------  ------------------ 
                                                           8,641               5,434 
---------------------------------------------  -----------------  ------------------ 
 
   4.     Operating profit 
 
 Operating profit is calculated after items such as personnel 
  costs (including training and recruitment), the cost of software 
  not capitalised, research and development costs and other infrastructure 
  expenses. 
 
  Implementation and support expenses - Such expenses relate 
  to the remuneration of personnel assigned to software implementation 
  services, in addition to project-related travel and accommodation 
  expenses and an appropriate portion of relevant overheads. 
 
  Research and product development expenses - The Group invests 
  a substantial part of its time in research and product development 
  work in relation to the enhancement of its product platform 
  and capabilities. Research and product development work is 
  charged to the customer where it is linked to specific customer 
  projects, such as initial software implementations or customisation 
  of the software to the customer's requirements . The Group's 
  research and product development costs include remuneration 
  costs and an appropriate portion of relevant overheads. 
 
  Internally generated research and product development costs 
  only qualify for capitalisation if the Group can demonstrate 
  all of the criteria explained in note 10(c), where capitalised 
  development costs are disclosed as internally generated intangible 
  assets. If the criteria are not met, such expenditure is recognised 
  as an expense in the period in which it is incurred. The Group 
  continues to assess the eligibility of development costs for 
  capitalisation on a project by project basis. 
 
  All other operating costs are recorded through "Sales, general 
  and administrative expenses." 
 

The following items have been included in arriving at operating profit:

 
 GBP'000s                                                        2019                 2018 
-------------------------------------------------  ------------------  ------------------- 
 Personnel costs ***                                           32,586               34,795 
 Training and recruitment                                       1,027                  516 
 Other personnel related expenses                               3,234                2,639 
 Advertising, sponsorship and marketing expenses                  566                  822 
 Depreciation and amortisation (note 10(a), 
  10(c), 19(d))                                                 2,816                  876 
 Property costs                                                 1,449                2,750 
 Travel costs ***                                               2,100                2,254 
 IT expenses                                                    1,586                1,498 
 Professional advisor costs ***                                 3,589                1,844 
 Insurance                                                        232                  216 
 Foreign currency differences                                     269                (523) 
 Employee share schemes (note 6)                                  636                  268 
 Other                                                          1,258                  767 
 

A further split by nature is set out below:

 
 GBP'000s                                                         2019                 2018 
-------------------------------------------------  -------------------  ------------------- 
 Personnel costs ***                                            14,003               14,100 
 Travel costs ***                                                2,100                2,254 
 IT expenses                                                     1,468                1,213 
 Overhead allocation                                               532                1,357 
-------------------------------------------------  -------------------  ------------------- 
 Implementation and support expenses                            18,103               18,924 
 
 Personnel costs                                                14,558               14,509 
 Overhead allocation                                               631                1,832 
-------------------------------------------------  -------------------  ------------------- 
 Research and product development expenses                      15,189               16,341 
 
 
 Personnel costs ***                                             8,286                8,825 
 Advertising, sponsorship and marketing expenses                   566                  822 
 Professional advisor costs ***                                  3,589                2,128 
 Depreciation (note 10(a))                                       2,388                  623 
 Amortisation (note 10(d))                                         428                  253 
 Foreign currency differences                                      269                (523) 
 Employee share schemes (note 6)                                   636                  268 
 Overhead allocation                                             1,894                1,061 
-------------------------------------------------  -------------------  ------------------- 
 Sales, general and administrative expenses                     18,056               13,457 
-------------------------------------------------  -------------------  ------------------- 
 
   5.     Personnel costs 
 
 Employee benefits - The Group provides a range of benefits 
  to employees, including paid holiday arrangements and defined 
  contribution pension plans. 
 
  Short term benefits - Short-term benefits, including health 
  cover and other similar non-monetary benefits, are recognised 
  as an expense in the period in which the service is received. 
 
  Post-employment benefits - The Group operates various defined 
  contribution plans for its employees. A defined contribution 
  plan is a pension plan where the Group pays fixed contributions 
  into a separate independent entity. The Group has no legal 
  or constructive obligation to pay further contributions if 
  the fund does not hold sufficient assets to pay all employees 
  the benefits relating to the employee's service in the current 
  and prior periods. 
 
  Employee share schemes -Expense in relation to employee share 
  schemes is recognised in line with the accounting policy in 
  note 6. 
 
 
 Personnel costs 
  GBP'000s                                               2019                2018 
-----------------------------------------  ------------------  ------------------ 
 Wages, salaries and short-term benefits 
  ***                                                  27,687              29,681 
 Training and recruitment                               1,027                 516 
 Social security                                        4,013               4,322 
 Post-employment benefits                               2,575               2,094 
 Other employee expenses                                1,545               1,336 
 Employee share schemes                                   636                 268 
-----------------------------------------  ------------------  ------------------ 
 Total personnel costs                                 37,483              38,217 
-----------------------------------------  ------------------  ------------------ 
 

*** Following a detailed review during 2019 of the nature of expenses, management made changes to the groupings of the line items disclosed under operating expense. This was done in order to better reflect the nature of the expenses. In order to keep comparatives in line with current year disclosure, the 2018 figures have been amended as follows: GBP1.6 million "Travel cost" was reallocated to "Personnel expenses" and (GBP0.2) million relating to capitalised salary costs was reallocated from "Professional advisor costs" to "Personnel costs". Total expenses have not changed.

 
 Average monthly number of people employed          2019   2018 
  (including Directors) 
-------------------------------------------------  -----  ----- 
 UK                                                  236    235 
 US                                                   61     72 
 RoW                                                  16     20 
-------------------------------------------------  -----  ----- 
 Total average monthly number of people employed     313    327 
-------------------------------------------------  -----  ----- 
 
 
 Average monthly number of people employed          2019   2018 
  (including Directors) 
-------------------------------------------------  -----  ----- 
 Implementation and support                          108    110 
 Research and product development                    134    152 
 Sales, general and administrative                    71     65 
-------------------------------------------------  -----  ----- 
 Total average monthly number of people employed     313    327 
-------------------------------------------------  -----  ----- 
 
   6.     Employee share schemes 
 
 Employee share schemes are schemes in which the Group receives 
  services as consideration for its own equity instruments. These 
  are accounted for as equity-settled share-based payments. The 
  grant date fair value of the employee share scheme is recognised 
  as a personnel cost, with a corresponding increase in equity, 
  over the period that the employee becomes unconditionally entitled 
  to the awards. The fair value of the awards granted is measured 
  using an options valuation model where required, taking into 
  account the terms and conditions upon which the awards were 
  granted and is charged to the consolidated statement of profit 
  or loss and comprehensive income on a straight-line basis over 
  the vesting period of the award. The amount recognised as an 
  expense is adjusted to reflect the actual number of awards 
  for which the related service and non-market vesting conditions 
  are expected to be met, such that the amount ultimately recognised 
  as an expense is based on the number of awards that do meet 
  the related service and non-market performance conditions at 
  the vesting date. 
 
  The group has two schemes in existence, being the 2014/2015 
  pre-IPO plan, and the Company LTIP plan, under which LTIPs 
  were granted in October 2018 and November 2019. 
 
 
 GBP'000s                                         2019   2018 
-----------------------------------------------  -----  ----- 
 Employee share schemes - value of services        636    268 
 Expense in relation to fair value of social 
  security liability on employee share schemes      88     37 
 Total cost of employee share schemes              724    305 
-----------------------------------------------  -----  ----- 
 
 
                                 Year         Vesting date   2019 Number   2018 Number 
                             of grant                          of shares     of shares 
------------------------  -----------  -------------------  ------------  ------------ 
                                 2019      1 November 2022    1,205,036              - 
   Company LTIP plan 
 
 Company LTIP plan               2018          1 June 2021    1,474,225      1,733,375 
 
                                         4 annual tranches 
 2014/2015 pre-IPO plan     2014/2015     from 1 June 2018     3,803,689    11,627,878 
 
 
 Number of shares           2019 LTIP     2018 LTIP awards          2014/2015 pre-IPO 
                              awards                                       plan 
-------------------------  ----------  ----------------------  -------------------------- 
                              2019           2019        2018          2019          2018 
-------------------------  ----------  ----------  ----------  ------------  ------------ 
 Issued and outstanding 
  at the beginning of 
  the year                      -       1,733,375       -        11,627,878    16,744,191 
 Granted during the year    1,205,036       -       1,745,250        -                  - 
 Vested during the year         -           -           -       (4,206,093)   (4,867,716) 
 Forfeited during the 
  year                          -       (259,150)    (11,875)   (3,618,096)     (248,597) 
 Issued and outstanding 
  at the end of the year    1,205,036   1,474,225   1,733,375     3,803,689    11,627,878 
-------------------------  ----------  ----------  ----------  ------------  ------------ 
 

2019 LTIP awards - C onditional awards over ordinary shares in Alfa were granted, on 1 November 2019, to selected employees in accordance with the Company's Long-Term Incentive Plan approved by shareholders at the Annual General Meeting on 24 April 2018. Shares in the Company will be transferred to participants at the end of the three-year service period if they continue to be employed by the Group throughout the period.

Calculation of the fair value of the 2019 LTIP awards - The 2019 LTIP awards have been valued using the grant date share price as a proxy for fair value, adjusted for any dividends over the period. There are no market or non-market performance conditions attached to the LTIP scheme, other than awardees must be employed by the Group at the time of vesting, and as such no performance conditions are included in the fair value calculations. The grant date share price used, which was GBP0.834, was calculated as the average market price in the five working days before the grant of these conditional awards. Assumptions used in calculating the fair value include: no dividends are expected to be paid on the shares over the three-year vesting period; and the expected attrition rate of those eligible employees over the remainder of the vesting period is estimated to be 16.32%.

2018 LTIP awards - Conditional awards over ordinary shares in Alfa were granted on 31 May 2018 to selected employees in accordance with the Company's Long-Term Incentive Plan approved by shareholders at the Annual General Meeting on 24 April 2018. Shares in the Company will be transferred to participants at the end of the three-year service period if they continue to be employed by the Group throughout the period.

Calculation of the fair value of the 2018 LTIP awards - The 2018 LTIP awards have been valued using the grant date share price as a proxy for fair value, adjusted for any dividends over the period. There are no market or non-market performance conditions attached to the LTIP scheme, other than awardees must be employed by the Group at the time of vesting, and as such no performance conditions are included in the fair value calculations. The market price of the shares at the award date, which was GBP1.43, is the weighted average fair value of these conditional awards at the measurement date. Assumptions used in calculating the fair value include: no dividends are expected to be paid on the shares over the three-year vesting period; and the expected attrition rate of those eligible employees over the vesting period is estimated to be 15.38%.

2014/2015 pre-IPO plan - The Group granted 91,020 Ordinary A shares and 75,689 Ordinary A1 shares to employees in 2014 and 2015, which were subsequently re-measured to fair value when a listing event became probable in the fourth quarter of 2016. The share-based compensation charge in relation to these grants was recognised in full in the year ended 31 December 2017.

   7.     Finance income and expense 
 
 Finance income is recognised on short term bank deposits as 
  earned. 
 
  Finance expense is recognised on lease liabilities see note 
  19 for detail. 
 
 
 GBP'000s                          Note    2019   2018 
-------------------------------  ------  ------  ----- 
 Finance income 
  Interest income on cash or 
  short-term bank deposits                  143     74 
 
 
 GBP'000s                          Note    2019   2018 
 Finance expense 
 Interest on lease liabilities    19(d)   (852)      - 
-------------------------------  ------  ------  ----- 
 
 
   8.     Income tax expense 
 
      Taxation expense for the year comprises current and deferred 
       tax recognised in the reporting period. Tax is recognised in 
       profit and loss, except to the extent that it relates to items 
       recognised in other comprehensive income or directly in equity. 
       Current or deferred taxation assets and liabilities are not 
       discounted. 
 
       i) Current tax - The current income tax charge is calculated 
       on the basis of the tax laws enacted or substantively enacted 
       at the reporting date in the countries where the Group and 
       its subsidiaries operate and generate taxable income. Management 
       periodically evaluates positions taken in tax returns with 
       respect to situations in which applicable tax regulation is 
       subject to interpretation. It establishes provisions where 
       appropriate on the basis of amounts expected to be paid to 
       the tax authorities. 
 
       ii) Deferred tax - Deferred income tax is recognised, using 
       the liability method, on temporary differences arising between 
       the tax bases of assets and liabilities and their carrying 
       amounts in the Group's consolidated financial statements. However, 
       the deferred income tax is not accounted for if it arises from 
       initial recognition of an asset or liability in a transaction 
       other than a business combination that at the time of the transaction 
       affects neither accounting nor taxable profit or loss. Deferred 
       income tax is determined using tax rates (and laws) that have 
       been enacted or substantively enacted by the reporting date 
       and are expected to apply when the related deferred income 
       tax asset is realised or the deferred income tax liability 
       is settled. 
 
       Deferred income tax assets are recognised to the extent that 
       it is probable that future taxable profits will be available 
       against which the temporary differences can be utilised. Deferred 
       income tax assets and liabilities are offset when there is 
       a legally enforceable right to offset current tax assets against 
       current tax liabilities and when the deferred income taxes 
       assets and liabilities relate to income taxes levied by the 
       same taxation authority on either the taxable entity or different 
       taxable entities where there is an intention to settle the 
       balances on a net basis. 
 
 
 Analysis of charge for the year 
  GBP'000s                                            2019    2018 
---------------------------------------------------  ------  ------ 
 Current tax 
 Current tax on profit for the year                   2,159   3,800 
 Adjustment in respect of prior years                  (23)    (73) 
 Foreign tax on profit of subsidiaries for 
  the current year                                      851     605 
---------------------------------------------------  ------  ------ 
 Current tax                                          2,987   4,332 
 Deferred tax 
 Origination and reversal of temporary differences    (189)    (29) 
 Adjustment in respect of prior years                     -       3 
 Effect of changes in tax rates                          20       - 
---------------------------------------------------  ------  ------ 
 Deferred tax                                         (169)    (26) 
 
 Total tax charge in the year                         2,818   4,306 
---------------------------------------------------  ------  ------ 
 

The effective tax rate for the year is higher (2018: higher) than the standard rate of corporation tax in the UK. The effective tax rate for the year ended 31 December 2019 was 21.7% (2018: 19.1 %). The differences are explained below:

 
 Analysis of charge for the year 
  GBP'000s                                         2019     2018 
-----------------------------------------------  -------  ------- 
 Profit on ordinary activities before taxation    13,000   22,456 
-----------------------------------------------  -------  ------- 
 Profit on ordinary activities at the standard 
  rate of corporation tax 
  Tax effects of:                                  2,470    4,267 
 Effect of different tax rates of subsidiaries 
  operating in other jurisdictions                   274       84 
 Expenses not deductible for tax purposes            260       51 
 Income not taxable for tax purposes                 (1)     (26) 
 Share-based payments                              (152)        - 
 Adjustment in respect of prior years               (23)     (70) 
 Impact of tax rate changes                           20        - 
 Other                                              (30)        - 
 Total tax charge for the year                     2,818    4,306 
-----------------------------------------------  -------  ------- 
 
   9.     Financial assets and liabilities 

This note provides information about the Group's financial instruments, including:

   --       An overview of all financial instruments held by the Group; 

o Trade receivables (note 9(a));

o Other financial assets at amortised cost (note 9(b));

o Cash and cash equivalents (note 9(c));

o Trade and other payables (note 9(d)); and

o Derivative financial liabilities (note 9(e))

   --       Specific information about each type of financial instrument; 
   --       Accounting policies; and 

-- Information about determining the fair value of the instruments, including judgements and estimation uncertainty involved.

The Group holds the following financial assets and liabilities:

 
 GBP'000s                                  Notes     2019     2018 
----------------------------------------  ------  -------  ------- 
 Financial assets at amortised cost 
    Trade receivables                       9(a)    4,050    4,651 
    Other financial assets at amortised 
     cost                                   9(b)    9,847   11,561 
    Cash and cash equivalents               9(c)   58,839   44,922 
 Total financial assets                            72,736   61,134 
----------------------------------------  ------  -------  ------- 
 Financial liabilities at amortised 
  cost 
 Trade and other payables                   9(d)    5,884    7,588 
 Contract liabilities                         16    8,641    5,434 
----------------------------------------  ------  -------  ------- 
 Total financial liabilities                       14,525   13,022 
----------------------------------------  ------  -------  ------- 
 
 
 9.1 Financial assets and liabilities are recognised in the 
  statement of financial position when the Group becomes party 
  to the contractual provision of the instrument. 
 
 
      9.2 Financial assets 
 
       Recognition and derecognition 
 
       Financial assets are derecognised when the contractual rights 
       to the cash flows from the financial 
       asset expire, or when the financial asset and substantially 
       all the risks and rewards are transferred. 
       A financial liability is derecognised when it is extinguished, 
       discharged, cancelled or expires. 
 
       Classification and initial measurement of financial assets 
 
       Except for those trade receivables that do not contain a significant 
       financing component and are measured at the transaction price 
       in accordance with IFRS 15, all financial assets are initially 
       measured at fair value adjusted for transaction costs (where 
       applicable). Financial assets, other than those designated 
       and effective as hedging instruments, are classified into the 
       following categories: 
       -- Amortised cost; 
       -- Fair value through profit or loss (FVTPL); 
       -- Fair value through other comprehensive income (FVOCI). 
       In the periods presented the Group does not have any financial 
       assets categorised as FVTPL or FVOCI. 
       The classification is determined by both: 
       -- The entity's business model for managing the financial asset; 
       -- The contractual cash flow characteristics of the financial 
       asset. 
 
       All income and expenses relating to financial assets that are 
       recognised in profit or loss are presented within finance costs, 
       finance income or other financial items, except for impairment 
       of trade receivables which is presented within other expenses. 
 
       Subsequent measurement of financial assets 
 
       Financial assets at amortised cost 
 
       Financial assets are measured at amortised cost if the assets 
       meet the following conditions (and 
       are not designated as FVTPL): 
       -- They are held within a business model whose objective is 
       to hold the financial assets and collect 
       its contractual cash flows; and 
       -- The contractual terms of the financial assets give rise 
       to cash flows that are solely payments of 
       principal and interest on the principal amount outstanding. 
       After initial recognition, these are measured at amortised 
       cost using the effective interest method. 
       Discounting is omitted where the effect of discounting is immaterial. 
       The Group's trade and most other receivables (note 9 (a)) and 
       cash and cash equivalents (note 9 (c)) fall into this category 
       of financial instruments. 
 
       Financial assets at fair value through profit or loss (FVTPL) 
 
       Financial assets that are held within a different business 
       model other than 'hold to collect' or 'hold to collect and 
       sell' are categorised at fair value through profit and loss. 
       Further, irrespective of business model financial assets whose 
       contractual cash flows are not solely payments of principal 
       and interest are accounted for at FVTPL. All derivative financial 
       instruments fall into this category, except for those designated 
       and effective as hedging instruments, for which the hedge accounting 
       requirements apply (see below). 
 
       The category also contains equity investments. The Group accounts 
       for investments at FVTPL and did not make the irrevocable election 
       to account for investments in subsidiaries and listed equity 
       securities at fair value through other comprehensive income 
       (FVOCI). The fair value was determined in line with the requirements 
       of IFRS 9, which does not allow for measurement at cost. 
 
       Assets in this category are measured at fair value with gains 
       or losses recognised in profit or loss. The fair values of 
       financial assets in this category are determined by reference 
       to active market transactions or using a valuation technique 
       where no active market exists. 
 
       Financial assets at fair value through other comprehensive 
       income (FVOCI) 
 
       The Group accounts for financial assets at FVOCI if the assets 
       meet the following conditions: 
       -- They are held under a business model whose objective it 
       is "hold to collect" the associated cash flows and sell; and 
       -- The contractual terms of the financial assets give rise 
       to cash flows that are solely payments of principal and interest 
       on the principal amount outstanding. Any gains or losses recognised 
       in other comprehensive income (OCI) will be recycled upon derecognition 
       of the asset. 
 
       Impairment of financial assets 
 
       Under IFRS 9 the requirements are to use forward-looking information 
       to recognise expected 
       credit losses - the 'expected credit loss (ECL) model'. The 
       Group considers a broad range of information when assessing 
       credit risk and measuring expected credit losses, including 
       past events, current conditions, reasonable and supportable 
       forecasts that affect the expected collectability of the future 
       cash flows of the 
       instrument. 
 
       In applying this forward-looking approach, a distinction is 
       made between: 
        *    Financial instruments that have not deteriorated 
             significantly in credit quality since initial 
 
 
       recognition or that have low credit risk ('Stage 1'); 
        *    Financial instruments that have deteriorated 
             significantly in credit quality since initial 
             recognition 
 
 
       and whose credit risk is not low ('Stage 2'); and 
        *    'Stage 3' would cover financial assets that have 
             objective evidence of impairment at the reporting 
             date. 
 
 
 
       '12-month expected credit losses' are recognised for the first 
       category while 'lifetime expected 
       credit losses' are recognised for the second category. 
 
       During the current period result of the above was immaterial 
       and no impairment recognised. 
 
 
 9.3 Financial liabilities - The Group's financial liabilities 
  include trade and other payables. 
 
  Financial liabilities are initially measured at fair value, 
  and, where applicable, adjusted for transaction 
  costs unless the Group designated a financial liability at 
  fair value through profit or loss. 
  Subsequently, financial liabilities are measured at amortised 
  cost using the effective interest 
  method. All interest-related charges and, if applicable, changes 
  in an instrument's fair value that are 
  reported in profit or loss are included within finance costs 
  or finance income. 
 
  The Group derecognises financial liabilities when, and only 
  when, the Group's obligations are discharged, cancelled or 
  expired. 
 
 
      9.4 Fair value measurement - The Group measures certain financial 
       instruments at fair value. Fair value is the price that would 
       be received to sell an asset or paid to transfer a liability 
       in an orderly transaction between market participants at the 
       measurement date. The fair value is based on the presumption 
       that the transaction to sell the asset or transfer the liability 
       takes place either in the principal market for the asset or 
       liability, or in the absence of a principal market, in the 
       most advantageous market for the asset or liability. 
 
       The principal market or the most advantageous market must be 
       accessible to or by the Group. The fair value of an asset or 
       a liability is measured using the assumptions that market participants 
       would use when pricing the asset or liability, assuming that 
       market participants act in their economic best interest. 
 
       The Group uses valuation techniques that are appropriate in 
       the circumstances and for which sufficient data is available 
       to measure fair value, maximising the use of relevant observable 
       inputs and minimising the use of unobservable inputs. All assets 
       and liabilities for which fair value is measured or disclosed 
       in the Group's consolidated financial statements are categorised 
       within the fair value hierarchy, as follows: 
        *    Level 1 inputs: Quoted prices (unadjusted) in active 
             markets for identical assets or liabilities; 
 
 
        *    Level 2 inputs: Inputs other than quoted prices 
             included within Level 1 that are observable for the 
             asset or liability, either directly or indirectly; 
             and 
 
 
        *    Level 3 inputs: Inputs for the asset or liability 
             that are not based on observable market data. 
 
 
 
       The Group's policy is to recognise transfers into and out of 
       fair value hierarchy levels at the end of the reporting period 
       when the event or change in circumstances occurred. 
 

9 (a) Trade receivables

 
            9.5 Trade receivables are amounts due from customers for licences 
             sold or services performed in the ordinary course of business. 
             They are generally due for settlement within 30 days of the 
             invoice date and are therefore all classified as current. Trade 
             receivables are recognised initially at fair value and subsequently 
             measured at amortised cost using the effective interest method, 
             less provision for impairment. An impairment loss is recognised 
             when there is objective evidence that the Group will not be 
             able to collect all amounts due according to the original terms 
             of the receivable. The Group considers information developed 
             internally or obtained from external sources that indicates 
             that a debtor is unlikely to pay its creditors, including the 
             Group, in full (without taking into account any collateral held 
             by the Group) as an indication that a financial asset is not 
             recoverable. 
             The amount of the impairment charge is the difference between 
             the asset's carrying amount and the present value of estimated 
             future cash flows, discounted at the original effective interest 
             rate. The impairment loss is recognised in the consolidated 
             statement of profit or loss and comprehensive income within 
             other expenses and subsequent recoveries are credited to the 
             same account previously used to recognise the impairment charge. 
 
             The maximum exposure to credit risk at the reporting date is 
             the carrying value of each class of receivable mentioned above. 
             The credit qualities of these receivables are periodically assessed 
             by reference to external credit ratings (if available) or to 
             historical information about their default rates. The Group 
             does not hold any collateral as security. 
 
             As the total carrying amount of the current portion of the trade 
             and other receivables is due within the next 12 months after 
             the reporting date, the impact of applying the effective interest 
             method is not significant and, therefore, the carrying amount 
             equals the contractual amount or the fair value initially recognised. 
 
 
 GBP'000s                     2019   2018 
--------------------------  ------  ------ 
 Trade receivables           4,050   4,651 
 Provision for impairment        -     - 
--------------------------  ------  ------ 
 Trade receivables - net     4,050   4,651 
 

Ageing of trade receivables

 
 Ageing of net trade receivables GBP'000s                 2019               2018 
------------------------------------------  ------------------  ----------------- 
 Less than 30 days                                       3,641              3,976 
 Past due 31-90 days                                       152                643 
 Past due 91+ days                                         257                 32 
------------------------------------------  ------------------  ----------------- 
 Trade receivables - net                                 4,050              4,651 
------------------------------------------  ------------------  ----------------- 
 

The Group believes that the unimpaired amounts that are past due are fully recoverable as there are no indicators of future delinquency or potential litigation.

 
 Currency of trade receivables 
  GBP'000s                         2019              2018 
-------------------------------  ------  ---------------- 
 GBP                              1,319             1,109 
 USD                              2,073             2,993 
 Other                              658               549 
-------------------------------  ------  ---------------- 
 Trade receivables - net          4,050             4,651 
-------------------------------  ------  ---------------- 
 

Trade receivables due from significant customers - Customers with revenue accounting for more than 10% of total revenue have outstanding trade receivables as follows:

 
 GBP'000s                 2019             2018 
------------  ----------------  --------------- 
 Customer A                737            2,228 
 Customer B                353              542 
 Customer C                  -                - 
 Customer D                  -                - 
 

As at issuance of these financial statements, all amounts relating to customers accounting for more than 10% of total revenue had been collected.

Impairment and risk exposure - Information about the impairment of trade receivables and the Group's exposure to market risk (specifically foreign currency risk) and credit risk can be found in note 13(a) and (b).

9 (b) Other receivables held at amortised cost

 
 GBP'000s                                                  2019                2018 
-------------------------------------------  ------------------  ------------------ 
 Accrued income                                           7,214               9,162 
 Prepayments                                              1,613               1,452 
 Other receivables                                        1,020                 947 
 Total other receivables held at amortised 
  cost                                                    9,847              11,561 
-------------------------------------------  ------------------  ------------------ 
 
 
 9.6 Accrued income represents fees earned but not yet invoiced 
  at the reporting date which has no right of offset with contract 
  liabilities - deferred licence amounts. 
 

Accrued income decreased by GBP1.9 million. The current year balance represents unbilled work in progress in relation to our ODS customers and GBP3.5m of certain non-recurring revenue items where there is contractual agreement to invoice in 2020. As at 31 March 2020 68% of the accrued income balance had been invoiced and 66% had been received.

9 (c) Cash and cash equivalents

 
 9.7 Cash and cash equivalents include cash at bank and in 
  hand as well as short-term deposits with original maturities 
  of three months or less. 
 
 
 GBP'000s                       2019     2018 
---------------------------  -------  ------- 
 Cash at bank and in hand     58,839   44,922 
 Cash and cash equivalents    58,839   44,922 
---------------------------  -------  ------- 
 

Currency of cash and cash equivalents

 
 GBP'000s                                 2019                2018 
---------------------------  -----------------  ------------------ 
 GBP                                    48,222              20,882 
 USD                                     5,730              16,877 
 SEK                                        82                 206 
 AUD                                     2,335               1,813 
 Euro                                    2,105               4,751 
 Other                                     365                 393 
---------------------------  -----------------  ------------------ 
 Cash and cash equivalents              58,839              44,922 
---------------------------  -----------------  ------------------ 
 

9(d) Current and non-current liabilities

 
 9.8 Trade payables are obligations to pay for goods or services 
  which have been acquired in the ordinary course of business 
  from suppliers. Trade payables are recognised initially at 
  fair value and subsequently measured at amortised costs using 
  the effective interest rate method. As the total carrying amount 
  is due within the next 12 months from the consolidated statement 
  of financial position date, the impact of applying the effective 
  interest method is not significant and, therefore, the carrying 
  amount equals the contractual amount or the fair value initially 
  recognised. 
 
  Trade and other payables are classified as current liabilities 
  if payment is due within one year or less. If not, they are 
  presented as non-current liabilities. 
 
 
 9.9 Provisions are recognised when the Group has a present 
  legal or constructive obligation as a result of past events, 
  it is more likely than not that an outflow of resources will 
  be required to settle the obligation and a reliable estimate 
  of the amount can be made. When the effect of the time value 
  is material, provisions are measured at the present value of 
  the expenditures expected to be required to settle the obligation. 
 
 
 GBP'000s                                                       2019                2018 
------------------------------------------------  ------------------  ------------------ 
 Trade payables                                                5,884               7,588 
 Corporation tax                                               1,355               2,448 
 Contract liabilities - software implementation                4,581               1,662 
 Contract liabilities - deferred maintenance                   4,060               3,772 
 Lease liabilities (note 19(d))                               19,002                   - 
 Provisions for other liabilities                                667                 152 
 Total current and non-current liabilities                    35,549              15,622 
 Less non-current portion                                   (17,997)               (152) 
------------------------------------------------  ------------------  ------------------ 
 Total current liabilities                                    17,552              15,470 
------------------------------------------------  ------------------  ------------------ 
 

See note 8 for further information on corporation tax liabilities

See note 3 and 16 for further information on contract liabilities

 
                              Provision 
                              for other 
 GBP'000s                   liabilities 
------------------------  ------------- 
 At 1 January 2018                   87 
 Provided in the period              65 
 At 31 December 2018                152 
 Provided in the period             515 
 At 31 December 2019                667 
------------------------  ------------- 
 

9(e) Derivative financial instruments

 
 9.10 Derivative financial instruments are initially recognised 
  at fair value on the date the contract is entered into and are 
  subsequently remeasured at fair value at each reporting date. 
  The method of recognising the gains and losses depends on whether 
  the derivative is designated as a hedging instrument, and if 
  so, the nature of the hedged item. The Group designates derivatives 
  as held for trading. While providing effective economic hedges 
  under the Group's risk management policies, certain derivatives 
  are not designated as hedging instruments according to IFRS 
  9 'Financial Instruments'. They are classified as held for trading 
  and the changes in the fair value are immediately recognised 
  within 'Revenue'. See note 3 for further information. Related 
  cash-flows are reported as cash flows from investing activities. 
  Derivatives not designated for hedge accounting are classified 
  as a current asset or liability. 
 

The Group has nil foreign currency financial instruments outstanding at 31 December 2019 (2018: nil). The Group has used Level 2 inputs for determining and disclosing the fair value of financial instruments.

   10.   Non-financial assets and liabilities 

This note provides information about the Group's non-financial assets and liabilities, including:

   --      Specific information about each type of non-financial asset and non-financial liability: 
   --      Property, plant and equipment (note 10(a)); 
   --      Goodwill (note 10(b)); 
   --      Other intangible assets (note 10(c)); and 
   --      Deferred tax balances (note 10(d)). 
   --        Accounting policies; and 

-- Information about determining the fair value of the assets and liabilities, including judgements and of estimation uncertainty involved.

10(a) Property, plant and equipment

 
 10.1 Property, plant and equipment is stated at historical 
  cost less accumulated depreciation. Historical cost includes 
  expenditure that is directly attributable to the acquisition 
  of the item. Depreciation on assets is calculated using the 
  straight-line method to allocate their cost over their estimated 
  useful lives, as follows: 
   Furniture and     3 - 10 years 
    fittings: 
   IT equipment:     2 - 5 years 
   Motor vehicles:   10 years 
 
 
  The assets' residual values and useful lives are reviewed and 
  adjusted if necessary at each reporting date. An asset's carrying 
  amount is written down immediately to its recoverable amount 
  if the asset's carrying amount is greater than its estimated 
  recoverable amount. Repairs and maintenance are charged to 
  the consolidated statement of profit or loss and comprehensive 
  income as incurred. Any gains or losses on disposals are recognised 
  within 'Sales, general and administrative expenses' in the 
  consolidated statement of profit or loss and comprehensive 
  income unless otherwise specified. 
 
 
 10.2 Impairment of finite life non-financial assets - Finite 
  life non-financial assets are reviewed for impairment whenever 
  events or changes in circumstances indicate that the carrying 
  amount may not be recoverable. An impairment loss is recognised 
  for the amount by which the asset's carrying amount exceeds 
  its recoverable amount, which is the higher of an asset's fair 
  value less costs to sell and value in use. For the purpose 
  of assessing impairment, assets are grouped at the lowest levels 
  for which there are separately identifiable cash flows. 
 

10 (a) Property, plant and equipment

 
 GBP'000s             Fixtures and fittings   IT equipment   Motor vehicles   Total 
-------------------  ----------------------  -------------  ---------------  ------ 
 Cost 
 At 1 January 2018                    1,041          2,511               40   3,592 
 Additions                               95            527                -     622 
 Disposals                              (1)          (254)                -   (255) 
 Foreign exchange                        12             75                -      87 
-------------------  ----------------------  -------------  ---------------  ------ 
 At 31 December 
  2018                                1,147          2,859               40   4,046 
-------------------  ----------------------  -------------  ---------------  ------ 
 Depreciation 
 At 1 January 2018                      389          1,709               31   2,129 
 Charge for the 
  year                                  121            494                8     623 
 Disposals                              (1)          (252)                -   (253) 
 Foreign exchange                        13             79                -      92 
-------------------  ----------------------  -------------  ---------------  ------ 
 At 31 December 
  2018                                  522          2,030               39   2,591 
 Net book value 
-------------------  ----------------------  -------------  ---------------  ------ 
 At 31 December 
  2018                                  625            829                1   1,455 
-------------------  ----------------------  -------------  ---------------  ------ 
 Cost 
 At 1 January 2019                    1,147          2,859               40   4,046 
 Additions                                4            372                -     376 
 Foreign exchange                        67           (54)                -      13 
 At 31 December 
  2019                                1,218          3,177               40   4,435 
 Depreciation 
 At 1 January 2019                      522          2,030               39   2,591 
 Charge for the 
  year                                  107            565                1     673 
 Foreign exchange                        25           (20)                -       5 
 At 31 December 
  2019                                  654          2,575               40   3,269 
 Net book value 
-------------------  ----------------------  -------------  ---------------  ------ 
 At 31 December 
  2019                                  564            602                -   1,166 
-------------------  ----------------------  -------------  ---------------  ------ 
 

Sub-lease rentals

One of the leased properties is sub-leased to tenants under long-term operating leases, with rentals payable quarterly. Minimum lease payments receivable on these sub-leases of property are as follows:

 
 GBP'000s                                    2019    2018 
------------------------------------------  -----  ------ 
 Within one year                              427     427 
 Later than one year but not later than 5 
  years                                       473     900 
 Later than 5 years                             -       - 
 Total sub-lease payments receivable          900   1,327 
 

10 (b) Goodwill

 
 10.3 Goodwill arose on the acquisition of subsidiaries in 
  2012 as part of a group reorganisation and represents the excess 
  of the consideration transferred and the amount of any non-controlling 
  interest in the investment over the fair value of the identifiable 
  assets acquired and liabilities and contingent liabilities 
  assumed. 
 
  Goodwill is tested annually for impairment. The carrying amount 
  is allocated to the cash-generating unit ("CGU") that is expected 
  to benefit from investment and which represents the lowest 
  level at which the goodwill is monitored for internal management 
  purposes. The carrying value of the CGU is then compared to 
  the higher of its fair value less costs of disposal and its 
  value in use. Any impairment attributed to the goodwill is 
  recognised immediately as an expense and is not subsequently 
  reversed. 
 
 
 GBP'000s            2019     2018 
----------------  -------  ------- 
 Cost 
 At 1 January      24,737   24,737 
 At 31 December    24,737   24,737 
----------------  -------  ------- 
 

Impairment of goodwill -The Group tests annually whether goodwill has suffered any impairment on an annual basis in accordance with the accounting policy stated above. There is one CGU, being the Group, as its geographical operations do not have separate or distinct cash inflows. The recoverable amount of goodwill has been determined based on value-in-use calculations using cash flow projections from financial budgets and forecasts for a three-year period using a discount rate of 12%. Cash flows beyond these periods have been extrapolated using a steady 2% average growth rate in both the US and Europe. This growth rate does not exceed the long-term average growth rate for the markets in which the Group operates.

Budgeted cash flow projections are based on the expectation of signing new customers in the Group's sales pipeline as well as ongoing projects or ODS projects with existing customers. Budgeted gross margin is based on historical evidence and the expectations of market development and efficiency leverage. Management believes that any reasonable change in any of the key assumptions on which the recoverable amount is based would not cause the reported carrying amount to exceed the recoverable amount of the CGU. The discount rate used reflects the Group's pre-tax weighted average cost of capital (WACC), as adjusted for region specific risks and other factors as required by IFRS.

10 (c) Other intangible assets

 
      Internally generated research and product development costs 
       only qualify for capitalisation if the Group can demonstrate 
       all of the following: 
        *    The technical feasibility of completing the 
             intangible asset so that it will be available for use 
             or sale, its intention to complete the intangible 
             asset and use or sell it; 
 
 
        *    Its ability to use or sell the intangible asset, 
             including how the intangible asset will generate 
             probable future economic benefits; 
 
 
        *    The existence of a market or, if it is to be used 
             internally, the usefulness of the intangible asset; 
 
 
        *    The availability of adequate technical, financial and 
             other resources to complete the development and to 
             use or sell the intangible asset; 
 
 
        *    Its ability to measure reliably the expenditure 
             attributable to the intangible asset during 
             development. 
 
 
 
       Generally, commercial viability of new products, modules or 
       capabilities is not proven until all high-risk development issues 
       have been resolved through testing of the specific development. 
       Development expenditure incurred on minor or major upgrades, 
       or other changes in software functionality, does not satisfy 
       the criteria, where it is considered that the product is not 
       substantially new in its design or functional characteristics. 
       Such expenditure is therefore recognised as an expense. See 
       note 10(c) for disclosure of development costs which have met 
       the criteria of IAS 38. 
 
       The Group continues to assess the eligibility of development 
       costs for capitalisation on a project-by-project basis. 
 
 
 The Group amortises intangible assets with a limited useful 
  life, using the straight-line method over the 
  following periods: 
 
  Computer software: licence period or 10 years as applicable 
  Internally generated software: 3 - 5 years 
 

10 (c) Other intangible assets

 
                          Computer software   Internally generated 
 GBP'000s                                                 software   Total 
-----------------------  ------------------  ---------------------  ------ 
 Cost 
 At 1 January 2018                        -                      -       - 
 Additions                            1,049                    407   1,456 
 At 31 December 2018                  1,049                    407   1,456 
-----------------------  ------------------  ---------------------  ------ 
 Depreciation 
 At 1 January 2018                        -                      -       - 
 Charge for the year                    253                      -     253 
 At 31 December 2018                    253                      -     253 
-----------------------  ------------------  ---------------------  ------ 
 Net book value 
-----------------------  ------------------  ---------------------  ------ 
 At 31 December 2018                    796                    407   1,203 
-----------------------  ------------------  ---------------------  ------ 
 Cost 
 At 1 January 2019                    1,049                    407   1,456 
 Additions                              345                  1,135   1,480 
 At 31 December 2019                  1,394                  1,542   2,936 
-----------------------  ------------------  ---------------------  ------ 
 Depreciation 
 At 1 January 2019                      253                      -     253 
 Charge for the period                  275                    153     428 
-----------------------  ------------------  ---------------------  ------ 
 At 31 December 2019                    528                    153     681 
-----------------------  ------------------  ---------------------  ------ 
 Net book value 
 At 31 December 2019                    866                  1,389   2,255 
-----------------------  ------------------  ---------------------  ------ 
 
 

Significant movement in other intangible assets - During 2019, Alfa developed new internally generated software at a cost of GBP1.1 million. This software will be amortised over 3 to 5 years.

 
 Critical judgements in applying the Group's accounting policies 
 
  Internally generated software development - Assessing whether 
  a project meets criteria of IAS 38 - The Group is required 
  to make an assessment of each ongoing project in order to 
  determine at what stage a project meets the criteria outlined 
  in the Group's accounting policies. Such assessment may, in 
  certain circumstances, require significant judgement. In making 
  this judgement, the Group evaluates, amongst other factors, 
  the stage at which technical feasibility has been achieved, 
  management's intention to complete and use or sell the product, 
  the likelihood of success, the availability of technical and 
  financial resources to complete the development phase and 
  management's ability to measure reliably the expenditure attributable 
  to the project. Research and product development expenditure 
  incurred on minor or major upgrades, or other changes in software 
  functionality, does not satisfy the criteria where it is considered 
  that the product is not substantially new in its design or 
  functional characteristics. Such expenditure is therefore 
  recognised as an expense. 
 
  The total research and product development expense for the 
  period was GBP15.2 million (2018: GBP16.3 million) and there 
  was GBP1.07 million capitalised personnel costs in the year 
  (2018: GBP0.2m) and GBP0.1 million of capitalised external 
  agency costs (2018: GBP0.2m). 
======================================================================= 
 

10 (d) Deferred income tax

The provision for deferred tax consists of the following deferred tax assets/(liabilities) relating to accelerated capital allowances and short-term timing differences in relation to unpaid pensions accruals and share-based payments.

 
 GBP'000s                                        2019   2018 
----------------------------------------------  -----  ----- 
 Balance as at 1 January                            8   (17) 
 Adjustments in respect of prior period           419    (1) 
 Deferred income taxes recognised in the 
  consolidated statement of profit or loss 
  and comprehensive income                        169     26 
 Balance as at 31 December                        596      8 
----------------------------------------------  -----  ----- 
 Consisting of: 
 Depreciation in excess of capital allowances     359   (22) 
----------------------------------------------  -----  ----- 
 Other timing differences                         237     30 
----------------------------------------------  -----  ----- 
 Balance as at 31 December                        596      8 
----------------------------------------------  -----  ----- 
 

Deferred income tax liabilities have not been recognised for the withholding tax and other taxes that would be payable on the unremitted earnings of certain subsidiaries as the Group is able to control the timing of these temporary differences and it is probable that they will not reverse in the foreseeable future. Unremitted earnings totalled GBP8.9 million at 31 December 2019 (2018: GBP7.6 million).

   11.   Equity 

11 (a) Ordinary shares

 
 Ordinary shares are classified as equity. There are no restrictions 
  on the distribution of capital and the repayment of capital. 
 
 
 Issued and fully paid                   2019                     2018 
-----------------------------  -----------------------  ----------------------- 
                                     Shares   GBP'000s        Shares   GBP'000s 
-----------------------------  ------------  ---------  ------------  --------- 
 
 Ordinary shares - 0.1 pence    300,000,000        300   300,000,000        300 
 Balance as at 31 December      300,000,000        300   300,000,000        300 
-----------------------------  ------------  ---------  ------------  --------- 
 

No additional shares have been issued or cancelled in the year ended 31 December 2019.

11 (b) Other reserves

 
 Cumulative translation reserve 
 GBP'000s                                 2019   2018 
--------------------------------------  ------  ----- 
 At 1 January 2019                         376      0 
 Currency translation of subsidiaries    (350)    376 
 At 31 December 2019                        26    376 
--------------------------------------  ------  ----- 
 
 
 Exchange differences arising on translation of the foreign controlled 
  entity are recognised in OCI and accumulated in a separate reserve 
  within equity. The cumulative amount would be reclassified to 
  profit or loss if the net investment is disposed of. 
 
   12.   Critical judgements and estimates 

The preparation of financial statements requires the use of accounting estimates which, by definition, will seldom equal the actual results. Management also needs to exercise judgement in applying the group's accounting policies.

This note provides an overview of the areas that involved a higher degree of judgement or complexity, and of items which are more likely to be materially adjusted due to estimates and assumptions turning out to be wrong. Detailed information about each of these estimates and judgements is included in other notes, together with information about the basis of calculation for each affected line item in the financial statements

The Group's areas involving significant judgements or estimates are as follows:

   --      Critical judgement - Revenue recognition - Assessing performance obligations (note 3) 

-- Key sources of estimation uncertainty - Revenue recognition - Assigning the transaction value to performance obligations (note 3)

-- Other sources of estimation uncertainty - Revenue recognition - Percentage of completion estimate (note 3)

-- Critical judgement - Internally generated software development - Assessing whether the project meets the criteria of IAS 38 (note 10(c))

   13.   Financial risk management 

This note explains the Group's exposure to financial risks and how these risks could affect the Group's future financial performance. Current year profit and loss information has been included where relevant to add further context.

 
 Area                    Exposure arising         Measurement             Management 
                          from 
 Market risk -           Contracted revenue       Cash flow forecasting   Natural hedging 
  foreign exchange        and costs denominated                            from localised 
                          in a currency                                    cost base 
                          other than the 
                          entity's functional 
                          currency; and 
                          monetary assets 
                          and liabilities 
                          denominated in 
                          a currency other 
                          than the entity's 
                          functional currency. 
                        -----------------------  ----------------------  ------------------------- 
 Credit risk -           Cash and cash            Credit ratings          Diversification 
  cash balances           equivalents                                      of bank 
                                                                           deposits 
                        -----------------------  ----------------------  ------------------------- 
 Credit risk -           Trade receivables        Ageing analysis         Diversification 
  customer receivables    and                      Credit ratings          of 
                          contract assets                                  credit limits 
                                                                           and 
                                                                           letters of credit 
                        -----------------------  ----------------------  ------------------------- 
 Liquidity               Cash and cash            Cash flow forecasting   Collection of 
                          equivalents                                      up-front licence 
                                                                           fees, ageing analysis 
                                                                           of customer receivables 
                        -----------------------  ----------------------  ------------------------- 
 

The Group's overall risk management policy focuses on the unpredictability of financial markets and seeks to minimise potential adverse effects on the Group's financial performance. The Group has used financial instruments to hedge certain risk exposures in the past. Risk management is carried out by the finance function under policies approved by the Chief Financial Officer. The finance function identifies, evaluates and mitigates financial risks when deemed necessary.

The Group's objectives when managing capital are to safeguard the Group's ability to continue as a going concern, so that they can provide returns for shareholders and benefits for other stakeholders and maintain an optimal capital structure.

13 (a) Market risk

   (i)            Foreign exchange risk 

The Group operates internationally and is exposed to foreign exchange risk arising from various currencies, primarily with respect to those described below. Revenue is predominantly denominated in pounds sterling and US dollars. Operating costs are influenced by the currencies of the countries where the Group's subsidiaries are based and pounds sterling and the US dollar are the currencies in which most operating costs are denominated.

The split by currency in relation to trade receivables is set out in note 9(a).

The Group's exposure to foreign currency risk in relation to revenue is set out in note 3.

During the current period the Group has not entered into or utilised any form of hedging against foreign currency exposure. All instruments were settled as of 31 December 2018. The notional principal amounts of the outstanding commercial foreign exchange contracts at 31 December 2019 was nil (2018: nil).

A 10% movement in the USD GBP exchange rate in the year ended 31 December 2019 would impact revenue and operating profit (excluding share-based payments) by 5% and (14%) respectively.

13 (b) Credit risk

   (i)            Credit risk related to transactions with financial institutions 

Credit risk with financial institutions is managed by the Group's finance function in accordance with a Board approved policy. Management is not aware of any significant risks associated with financial institutions as a result of cash and cash equivalents deposits (including short-term investments) and financial derivative transactions.

   (ii)           Credit risks related to customer trade receivables 

Significant financial difficulties of the debtor, probability that the debtor will enter bankruptcy or financial reorganisation, change of strategy and default or delinquency in payments are considered indicators that a trade receivable could be impaired. Given the complexity, the size and the length of certain software implementation of service-related projects, a delay in the settlement of an open trade receivable does not constitute objective evidence that the trade receivable is impaired.

The Group has a relatively diverse customer base geographically and by industry. The responsibility for customer credit risk management rests with management of the Group. Payment terms are set in accordance with practices in the different geographies and end-markets served, typically being 30 days from the date of the invoice. Trade receivables are actively monitored and managed. Collection risk is mitigated through the use of upfront payments of licences and maintenance. Historically, there has been a de minimis level of customer default as a result of the long history of dealing with the Group's customer base and an active credit monitoring function. Where applicable, credit limits may be established based on internal or external rating criteria, which take into account such factors as the financial condition of the customers, their credit history and the risk associated with their industry segment.

The Group applies the IFRS 9 simplified approach to measuring expected credit losses which uses a lifetime expected loss allowance for all trade receivables and contract assets. To measure the expected credit losses, trade receivables and contract assets have been grouped based on shared credit risk characteristics and the days past due. The contract assets relate to unbilled work in progress and have substantially the same risk characteristics as the trade receivables for the same types of contracts, other than where the Group has collected upfront payments in the form of licence fees at the start of a software implementation contract. The Group has therefore concluded that the expected loss rates for trade receivables are less than the loss rates for the contract assets.

The expected loss rates of trade receivables are based on the payment profiles of customer invoices over a period of 36 months before 31 December 2019 or 31 December 2018 respectively and the corresponding historical credit losses experienced within this period. The historical loss rates would then be adjusted to reflect current or forward looking information in relation to any macroeconomic factors affecting the ability of the customers to settle the receivables.

The Group has not identified any current factors or forward looking information which would be relevant to the historical loss rates as all trade receivables have been collected in the past 24 months. Therefore on this basis, the loss allowance as at 31 December 2019 and 31 December 2018 was nil, for both trade receivables and contract assets.

See note 9(a) - Trade and other receivables for the ageing of trade receivables and significant customer credit risk exposure.

13 (c) Liquidity risk

The Group's principal objective when managing capital is to safeguard the Group's ability to continue as a going concern, so that it can continue to provide returns for shareholders and benefits for other stakeholders.

The capital structure of the Group consists of cash and cash equivalents (note 9(c)) and equity attributable to equity holders of the parent.

Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due.

The Group manages its exposure to liquidity risk through short and long-term forecasts and by seeking to align the maturity profiles of its financial assets with its financial liabilities. The Group's policy is to maintain an adequate level of liquidity to meet its liabilities expected to be settled in the short or near term, under both normal and stressed conditions.

The following table details the remaining contractual maturity of the Group's derivative and non-derivative financial liabilities. The amounts disclosed in the table are the contractual undiscounted cash flows.

 
                                            31 December 2019 
-----------------  ----------------------------------------------------------------- 
                     Less than         Between      Between      Between   More than 
 GBP'000s             6 months     6-12 months    1-2 years    2-5 years     5 years 
-----------------  -----------  --------------  -----------  -----------  ---------- 
 Trade and other         5,884               -            -            -           - 
  payables 
 Provisions                  -               -          400          125         142 
                                            31 December 2018 
-----------------  ----------------------------------------------------------------- 
                     Less than         Between      Between      Between   More than 
 GBP'000s             6 months     6-12 months    1-2 years    2-5 years     5 years 
-----------------  -----------  --------------  -----------  -----------  ---------- 
 Trade and other         7,588               -            -            -           - 
  payables 
 Provisions                  -               -            -            -         152 
 
 
   14.   Unrecognised items 

14 (a) Contingencies and commitments

The Group has no capital commitments, no material contingent liabilities and no contingent assets.

14 (b) Non-cancellable operating leases

 
 In the current year, Alfa has updated its accounting policies 
  as a result of adopting IFRS 16 "Leases". This new standard 
  supersedes IAS 17 'Leases'. The Group has applied IFRS 16 'Leases' 
  from 1 January 2019 and, in accordance with the transition 
  provisions in the standard, has recognised the cumulative effect 
  of initially applying the new standard at that date. The comparatives 
  for the prior twelve-month period have not been restated, under 
  the specific transitional provisions in the standard, and are 
  presented under IAS 17. The amounts disclosed in this note 
  below relate specifically only to the comparatives. Refer to 
  note 19 to see the impact of the adoption of IFRS 16 from 1 
  January 2019. 
 
  Under IAS 17, where a significant portion of the risks and 
  rewards of ownership are retained by the lessor, leases are 
  classified as operating leases. Various buildings, machinery 
  and equipment from third parties are leased under operating 
  lease agreements. Under such operating lease agreements, the 
  total lease payments are recognised as rent expense on a straight-line 
  basis over the term of the lease agreement, and are included 
  in "Sales, general and administrative expenses," reflecting 
  the nature of the leased assets. Lease incentives received 
  to enter into an operating lease are credited to the consolidated 
  statement of profit or loss and comprehensive income, to reduce 
  the lease expense, on a straight-line basis, over the period 
  of the lease. The Group's property lease in respect of its 
  London headquarters has a lease term of ten years, with a five 
  year extension. 
 

Operating lease commitments relate to property and motor vehicle leases. Operating lease payments in the year amounted to GBP2.3 million in 2018. Future operating lease payments, in respect of non-cancellable leases, are set out below at the applicable dates:

 
 GBP'000s                                     2018 
------------------------------------------  ------ 
 Within one year                             2,465 
 Later than one year but not later than 5 
  years                                      9,306 
 Later than 5 years                          7,856 
 

14 (c) Events occurring after the reporting period

The Directors note that the outbreak of Coronavirus (Covid-19) during early 2020 may have a significant impact on the Group and the environment in which it operates. This is discussed in more detail within the Strategic report and Directors' report. However these events are considered to be non-adjusting events after the reporting date, and accordingly no adjustments have been made to the financial performance and position of the Group as of the reporting date. The events have been considered within the assessment of going concern and viability, as set out in Note 1(a) and in the Directors' report.

There have been no other reportable subsequent events.

   15.   Related parties 

15 (a) Controlling shareholder

The ultimate parent undertaking is CHP Software and Consulting Limited (the "Parent"), which is the parent undertaking of the smallest and largest group in relation to these consolidated financial statements. The ultimate controlling party is Andrew Page.

15 (b) Subsidiaries

 
 Subsidiaries - Subsidiaries are all entities over which the 
  Group has control. The Group controls an entity when the Group 
  is exposed to, or has rights to, variable returns from its involvement 
  with the entity and has the ability to affect those returns 
  through its power over the entity. Subsidiaries are fully consolidated 
  from the date on which control is transferred to the Group. 
 
  Unless otherwise stated, subsidiaries have share capital consisting 
  solely of ordinary shares, and the proportion of ownership interests 
  held equals the voting rights held by the Group. The country 
  of incorporation or registration is also each subsidiary's principal 
  place of business. 
 

All intra-Group transactions, balances, income and expenses are eliminated on consolidation. All subsidiaries have a 31 December year end and all trading subsidiaries act as sales offices for the Company's principal activity. The below percentages held by Company and Group refer to ordinary shares held.

 
                                                                  Held         Held         Held         Held 
                                                                by Company    by Group    by Company    by Group 
                   Registered address         Principal           2019         2019         2018         2018 
                    and country of             activity 
                    incorporation 
----------------  -------------------------  ---------------  ------------  ----------  ------------  ---------- 
                   Moor Place, 1 
 Alfa Financial     Fore Street Avenue, 
  Software          London, EC2Y              Holding 
  Group Limited     9DT, UK                    company            100%         100%         100%         100% 
                   Moor Place, 1 
 Alfa Financial     Fore Street Avenue, 
  Software          London, EC2Y              Software 
  Limited           9DT, UK                    and services         -          100%           -          100% 
 Alfa Financial    350N Old Woodward 
  Software          Avenue, Birmingham,       Software 
  Inc               MI 48009, USA              and services         -          100%           -          100% 
                   Level 57 MLC 
 Alfa Financial     Centre, 19-29 
  Software          Martin Place, 
  Australia         Sydney, NSW 2000,         Software 
  Pty Limited       Australia                  and services         -          100%           -          100% 
                   Level 1 Building 
 Alfa Financial     B, 600 Great 
  Software          South Road, Greenlane,    Software 
  NZ Limited        Auckland 1051,NZ           and services         -          100%           -          100% 
                   Bockenkheimer 
                    Landstraße 
 Alfa Financial     20, 
  Software          60323 Frankfurt           Software 
  GmbH              am Main, Germany           and services         -          100%           -          100% 
 

Alfa Financial Software GmbH was established in 2017 and has started trading in 2019.

15 (c) Transactions with related parties

There was no trading between the Group and the Parent.

The balances outstanding from the Parent at 31 December 2019 and 2018 were nil and nil respectively.

During the period, the Group made arms-length transactions with Classic Technology Limited, a company in which the founder holds an interest. These transactions amounted to GBP0.04 million (2018: GBP0.04 million) in relation to fees paid for rental of property. There were no outstanding receivables balances at the end of the reporting period.

15 (d) Key management

 
 Key management compensation (including Directors) 
  GBP'000s                                                          2019                   2018 
---------------------------------------------------  -------------------  --------------------- 
 Wages, salaries and short-term benefits                           2,428                  1,651 
 Social security                                                     223                    229 
 Post-employment benefits                                             61                     63 
 Share-based payments                                                 19                      - 
 Total key management compensation                                 2,731                  1,943 
---------------------------------------------------  -------------------  --------------------- 
 

15 (e) Directors

 
 Aggregate Director compensation 
  GBP'000s                                             2019               2018 
---------------------------------------  ------------------  ----------------- 
 Aggregate emoluments                                 1,305              1,366 
 Post-employment benefits                                32                 22 
---------------------------------------  ------------------  ----------------- 
 Total aggregate director compensation                1,337              1,388 
---------------------------------------  ------------------  ----------------- 
 

For further details on Directors' remuneration, see the Report on Directors' Remuneration in the Governance section of the Annual Report. Key management includes Directors and members of the Company Leadership Team.

   16.   Offsetting assets and liabilities 

Financial assets and liabilities are offset and the net amount is reported in the consolidated statement of financial position where Alfa currently has a legally enforceable right to offset the recognised amounts, and there is an intention to realise the asset and settle the liability simultaneously.

The following table presents the recognised financial instruments that are offset as at 31 December 2019 and 31 December 2018.

 
 2019                               Gross amounts   Gross amounts   Net amounts 
  GBP000's                                           offset          presented 
                                                     in the          in the 
                                                     consolidated    consolidated 
                                                     statement       statement 
                                                     of financial    of financial 
                                                     position        position 
 Financial assets 
 Accrued income                            15,763         (8,549)           7,214 
---------------------------------  --------------  --------------  -------------- 
 
 Financial liabilities 
 Contract liabilities - software 
  implementation                         (13,130)           8,549         (4,581) 
---------------------------------  --------------  --------------  -------------- 
 
 
 
 2018                               Gross amounts   Gross amounts   Net amounts 
  GBP000's                                           offset          presented 
                                                     in the          in the 
                                                     consolidated    consolidated 
                                                     statement       statement 
                                                     of financial    of financial 
                                                     position        position 
 Financial assets 
 Accrued income                            12,301         (3,139)           9,162 
---------------------------------  --------------  --------------  -------------- 
 
 Financial liabilities 
 Contract liabilities - software 
  implementation                          (4,801)           3,139         (1,662) 
---------------------------------  --------------  --------------  -------------- 
 
 
   17.   Earnings per share 
 
 Basic earnings per share is calculated by dividing the profit 
  attributable to equity holders of Alfa by the weighted average 
  number of ordinary shares outstanding during the year. 
  Diluted earnings per share , for the periods presented, the 
  ordinary shares which are held in an employee trust on behalf 
  of employees are treated as having a potentially dilutive effect 
  as these shares have service conditions attaching to them. 
  Should the service conditions not be met, the shares will be 
  forfeited. The shares have no right to voting or to dividends 
  while held in trust. 
 
 
                                                                     2019                   2018 
-----------------------------------------------  ------------------------  --------------------- 
 Profit attributable to equity holders of 
  Alfa (GBP'000s)                                                  10,182                 18,150 
 Weighted average number of shares outstanding 
  during the year                                             290,554,694            285,962,898 
 Basic earnings per share (pence per share)                           3.5                    6.3 
 Weighted average number of shares outstanding 
  including potentially dilutive shares                       298,812,270            300,000,000 
 Diluted earnings per share (pence per share)                         3.4                    6.1 
-----------------------------------------------  ------------------------  --------------------- 
 
   18.   Auditor's remuneration 

The Group obtained the following services from the Group's auditor as detailed below:

 
 GBP'000s                                          2019   2018 
------------------------------------------------  -----  ----- 
 Audit of the consolidated financial statements     165    117 
 Audit fees relating to prior year                   48      - 
 Audit of subsidiaries                              150    108 
------------------------------------------------  -----  ----- 
 Total audit fees                                   363    225 
 Audit-related assurance fees                       135     77 
------------------------------------------------  -----  ----- 
 Total assurance fees                               498    302 
 Non-audit services                                   -      - 
------------------------------------------------  -----  ----- 
 Total audit and non-audit related services         498    302 
------------------------------------------------  -----  ----- 
 
   19.   IFRS 16 

This note explains the impact of the adoption of IFRS 16 Leases on the Group's financial statements and discloses the new accounting policies that have been applied, from 1 January 2019.

In the current year, Alfa has updated its accounting policies as a result of adopting IFRS 16 "Leases". This new standard supersedes IAS 17 'Leases', IFRIC 4 'Determining whether an Arrangement contains a Lease', SIC-15 'Operating Leases-Incentives' and SIC-27 'Evaluating the Substance of Transactions Involving the Legal Form of a Lease'.

The Group has applied IFRS 16 'Leases' from 1 January 2019 and, in accordance with the transition provisions in the standard, has recognised the cumulative effect of initially applying the new standard at that date. Comparatives for the prior twelve-month period have not been restated, under the specific transitional provisions in the standard. Alfa has also elected not to apply IFRS 16 to contracts that were not identified as containing a lease under IAS 17 and IFRIC 4, 'Determining whether an Arrangement contains a Lease'.

IFRS 16 introduces new or amended requirements with respect to lease accounting, along with significant changes to lessee accounting by removing the distinction between operating and finance leases. The standard requires the recognition of a right--of--use asset and a lease liability at commencement for all leases, except for short--term leases and leases of low value assets. The Group does have various lease contracts relating to property and motor vehicles, where it acts as the lessee.

Details of Alfa's accounting policies under IFRS 16 are set out below, followed by a description of the financial impact of adopting IFRS 16.

19 (a) The Group's leasing activities and how these are accounted for

Alfa enters into lease contracts in respect of various properties and motor vehicles. These rental contracts are typically made for fixed periods of two to 10 years, and sometimes have extension options. Lease terms are negotiated on an individual basis and contain a wide range of different terms and conditions. In accordance with IFRS 16, leases are recognised as right-of-use assets with corresponding liabilities, at the date at which the leased asset is available for use by Alfa. These assets and liabilities are initially measured on a present value basis (as set out in more detail below), with each subsequent lease payment allocated between the liability and finance cost. The finance cost is charged to profit or loss over the lease period to produce a constant periodic rate of interest on the remaining balance of the liability for each period. The right-of-use assets are depreciated over the shorter of the asset's useful life and the lease term on a straight-line basis.

Alfa assesses whether a contract is, or contains a lease, at inception of the contract, or at the point of transition to IFRS 16 if this was later than the commencement date of the lease. The Group recognises right--of--use assets and corresponding lease liabilities, with respect to all lease arrangements in which it is the lessee, except for short--term leases (defined as leases with a lease term of 12 months, or fewer) and leases of low-value assets. For these leases, the Group recognises the lease payments as an expense on a straight--line basis over the term of the lease, unless another systematic basis is more representative of the time pattern in which economic benefits from the leased assets are consumed.

The lease liabilities are initially measured at the present value of the lease payments that are not paid at the commencement date, discounted by using the rate implicit in the lease. If this rate cannot be readily determined, the Group uses its incremental borrowing rate.

Lease payments included in the measurement of the lease liabilities comprise:

   --         Fixed lease payments (including in substance fixed payments), less any lease incentives; 

-- Variable lease payments that depend on an index or rate, initially measured using the index or rate at the commencement date;

   --         The amount expected to be payable by the lessee under residual value guarantees; 

-- The exercise price of purchase options, if the lessee is reasonably certain to exercise the options; and

-- Penalties for terminating the lease, if the lease term reflects the exercise of an option to terminate the lease.

The lease liabilities are presented as a separate line in the consolidated statement of financial position. It is subsequently measured by increasing the carrying amount to reflect interest on the lease liabilities (using the effective interest method) and by reducing the carrying amount to reflect the lease payments made.

The Group re-measures the lease liabilities (and makes a corresponding adjustment to the related right--of--use assets) whenever:

-- The lease term has changed, or there is a change in the assessment of exercise of a purchase option, in which case the lease liability is re-measured by discounting the revised lease payments using a revised discount rate.

-- The lease payments change due to changes in an index, or rate, or a change in expected payment under a guaranteed residual value. In these cases, the lease liabilities are re-measured by discounting the revised lease payments, using the initial discount rate (unless the lease payments change is due to a change in a floating interest rate, in which case a revised discount rate is used).

-- A lease contract is modified and the lease modification is not accounted for as a separate lease, in which case the lease liabilities are re-measured by discounting the revised lease payments using a revised discount rate.

During the period, one of the Group's property leases was subject to a market review of the lease payment. As a result, the right-of-use assets and corresponding lease liabilities were re-measured and increased by GBP0.01 million to reflect the present value of the additional lease payments to be paid over the remaining lease term.

The right--of--use assets comprise:

   --      The initial measurement of the corresponding lease liabilities; 
   --      Lease payments made at, or before, the commencement day; 
   --      Any initial direct costs; and 
   --      Restoration cost. 

The right--of--use assets are presented as a separate line in the consolidated statement of financial position.

The right-of-use assets are subsequently measured at cost less accumulated depreciation and impairment losses (if applicable). They are depreciated from the commencement date of the lease and over the shorter period of the lease term and useful life of the underlying asset. If a lease transfers ownership of the underlying asset, or the cost of the right--of--use asset reflects an expectation that the Group will exercise a purchase option, the related right--of--use asset is depreciated over the useful life of the underlying asset. Currently, the Group does not have any leases that include a purchase option, or transfer ownership of the underlying asset.

Whenever the Group incurs an obligation for costs to dismantle and remove a leased asset, restore the site on which it is located, or restore the underlying asset to the condition required by the terms and conditions of the lease, a provision is recognised and measured under IAS 37.

Extension options (or periods after termination options) are only included in the lease term if the lease is reasonably certain to be extended (or not terminated). The assessment is reviewed if a significant event or a significant change in circumstances occurs which affects this assessment and that is within the control of the lessee. During the current financial period, there have been no changes in such assessments.

Variable rents that do not depend on an index, or rate, are not included in the measurement of the lease liabilities and the right--of--use assets. The related payments are recognised as an expense in the period in which the event or condition that triggers those payments occurs and are included as an expense in the consolidated statement of profit or loss and comprehensive income.

19 (b) Approach to transition

The Group has applied IFRS 16 using the modified retrospective approach, without restating the comparative information. In respect of those leases that the Group previously treated as operating leases, the Group has:

-- Recognised the lease liabilities as the present value of the remaining lease payments, discounted using the borrowing rate at the date of initial application; and

-- Elected to measure its right-of-use assets using the approach set out in IFRS 16.C8(b)(i) to calculate the carrying value as if the Standard had applied at the lease commencement date, but discounted using the borrowing rate at the date of initial application.

The Group's weighted average incremental borrowing rate applied to lease liabilities as at 1 January 2019 is 4.43%.

The Group does not recognise leases under 12 months or leases of low-value assets on the consolidated statement of financial position.

19 (c) Practical expedients adopted on transition

The Group has made use of the practical expedient available on transition to IFRS 16 not to reassess whether a contract is, or contains, a lease. Accordingly, the definition of a lease in accordance with IAS 17 and IFRIC 4 will continue to be applied to those leases entered into, or modified, before 1 January 2019.

As part of the Group's adoption of IFRS 16 and application of the modified retrospective approach to transition, the Group also elected to use the following practical expedients:

-- The use of a single discount rate to a portfolio of leases with reasonably similar characteristics;

-- Accounting for operating leases with a remaining lease term of less than 12 months as at 1 January 2019 as short-term leases;

-- The exclusion of initial direct costs for the measurement of the right-of-use assets at the date of initial application; and

-- The use of hindsight in determining the lease term, where the contract contains options to extend, or terminate, the lease.

19 (d) Financial impact of applying IFRS 16

IFRS 16 changes how the Group accounts for leases previously classified as operating leases under IAS 17, which were off--balance sheet. The main changes are detailed below:

-- All leases (except as noted above) are now recognised as right--of--use assets and lease liabilities in the consolidated statement of financial position, initially measured at the present value of the future lease payments as described above;

-- Extension options (or periods after termination options) are included in the lease term if the lease is reasonably certain to be extended (or not terminated).

   --      Lease incentives (e.g. rent-free periods) are recognised as part of the measurement of the right--of--use assets and lease liabilities whereas under IAS 17 they resulted in the recognition of a lease incentive liability, amortised as a reduction of rental expenses on a straight-line basis; 

-- Right--of--use assets will be tested for impairment in accordance with IAS 36 Impairment of Assets. This replaces the previous requirement to recognise a provision for onerous lease contracts. There were no onerous lease contracts that would have required an adjustment to the right-of-use assets at the date of initial application;

-- The Group recognises depreciation of right--of--use assets and interest on lease liabilities in the consolidated statement of profit or loss and comprehensive income, whereas, under IAS 17, operating leases previously gave rise to a straight--line expense included in operating expenses; and

-- The Group separates the total amount of cash paid for leases that are on the consolidated statement of financial position into a principal portion (presented within financing activities) and interest (presented within operating activities) in the consolidated cash flow statement. Under IAS 17, operating lease payments were presented as operating cash outflows.

In addition, IFRS 16 requires changes with respect to the accounting for assets formerly held under a finance lease. The main difference between IFRS 16 and IAS 17 is the measurement of the residual value guarantees provided by the lessee to the lessor. IFRS 16 requires that the Group recognises as part of its lease liabilities only the amount expected to be payable under a residual value guarantee, rather than the maximum amount guaranteed as required by IAS 17. This change did not have a material effect on the Group's consolidated financial statements at 31 December 2019, because the Group did not have any assets formerly held under finance leases at the date of transition.

The following table sets out the impact on the statement of financial position at 1 January 2019:

 
                                31 December                   Impact of IFRS                  Adjusted 1 January 
   GBP'000                          2018                            16                                2019 
------------------------  -----------------------  -----------------------------------  ------------------------------ 
 Non-current assets 
 Property plant and 
  equipment                                 1,455                                    -                           1,455 
 Right-of-use assets                            -                               17,990                          17,990 
 Other non-current 
  assets                                   25,948                                    -                          25,948 
------------------------  -----------------------  -----------------------------------  ------------------------------ 
 Total non-current 
  assets                                   27,403                               17,990                          45,393 
========================  =======================  ===================================  ============================== 
 
 Current assets 
 Total current assets                      61,134                                   70                          61,204 
------------------------  -----------------------  -----------------------------------  ------------------------------ 
 Total assets                              88,537                               18,060                         106,597 
========================  =======================  ===================================  ============================== 
 
   Current liabilities 
 Lease liabilities                              -                                1,478                           1,478 
 Other current 
  liabilities                              15,470                                (961)                          14,509 
------------------------  -----------------------  -----------------------------------  ------------------------------ 
 Total current 
  liabilities                              15,470                                  517                          15,987 
========================  =======================  ===================================  ============================== 
 
  Non-current 
  liabilities 
 Lease liabilities                              -                               19,002                          19,002 
 Other non-current 
  liabilities                                 152                                    -                             152 
------------------------  -----------------------  -----------------------------------  ------------------------------ 
 Total non-current 
  liabilities                                 152                               19,002                          19,154 
------------------------  -----------------------  -----------------------------------  ------------------------------ 
 Total liabilities                         15,622                               19,519                          35,141 
========================  =======================  ===================================  ============================== 
 
 Shareholders' equity                      72,915                              (1,459)                          71,456 
------------------------  -----------------------  -----------------------------------  ------------------------------ 
 Total liabilities 
  and equity                               88,537                               18,060                         106,597 
========================  =======================  ===================================  ============================== 
 

Of the total right--of--use assets of GBP18.0 million recognised at 1 January 2019, GBP17.9 million related to leases of property and GBP0.1 million to leases of motor vehicles.

At the date of transition, Alfa had no finance leases recognised. The table below presents a reconciliation from operating lease commitments disclosed at 31 December 2018 to lease liabilities recognised at 1 January 2019.

 
 GBP'000s 
------------------------------------------------------------  ------- 
 Operating lease commitments disclosed under IAS 
  17 at 31 December 2018                                       19,627 
 Short--term and low-value lease commitments straight--line 
  expensed under IFRS 16                                         (41) 
 Payments due in periods covered by extension options 
  that are included in the lease term                           6,652 
------------------------------------------------------------  ------- 
 Operating lease commitments recognised on adoption 
  of IFRS 16                                                   26,238 
 
 Discounted using the incremental borrowing rate 
  at 1 January 2019                                            20,480 
 Finance lease liabilities recognised under IAS                     - 
  17 at 31 December 2018 
------------------------------------------------------------  ------- 
 Lease liabilities recognised at 1 January 2019                20,480 
------------------------------------------------------------  ------- 
 

The following table sets out the reconciliation of the lease liabilities from the 1 January 2019 to the amount disclosed at 31 December 2019:

 
 GBP'000s                                             2019 
------------------------------------------------  -------- 
 Lease liabilities recognised at 1 January 2019     20,480 
 Additions                                             132 
 Disposals                                               - 
 Interest charge                                       852 
 Payments made on lease liabilities                (2,462) 
------------------------------------------------  -------- 
 At 31 December 2019                                19,002 
================================================  ======== 
 

The following table sets out the reconciliation of the right-of-use assets from the 1 January 2019 to the amount disclosed at 31 December 2019:

 
 GBP'000s                       Motor vehicles   Property    Total 
-----------------------------  ---------------  ---------  -------- 
 Cost 
 Adjusted opening balance at 
  1 January 2019:                           92     17,898    17,990 
 Additions                                 128          4       132 
 Foreign exchange                          (8)          3       (5) 
 At 31 December 2019                       212     17,905    18,117 
-----------------------------  ---------------  ---------  -------- 
 Depreciation 
 At 1 January 2019                           -          -         - 
 Charge for the year                      (67)    (1,648)   (1,715) 
 At 31 December 2019                      (67)    (1,648)   (1,715) 
 Net book value                            145     16,257    16,402 
-----------------------------  ---------------  ---------  -------- 
 

In terms of the consolidated statement of profit or loss and comprehensive income impact, the application of IFRS 16 resulted in a decrease in rental expenses and an increase in depreciation and interest expense compared to IAS 17. The Group recognised the following amounts in the consolidated statement of profit or loss and comprehensive income in relation to leases under IFRS 16:

 
                               2019 
   GBP'000 
---------------------------  -------- 
 Depreciation                 (1,715) 
 Interest expense               (852) 
 Short--term lease expense       (47) 
 Low--value lease expense           - 
 

If IFRS 16 had been applied from 1 January 2018, it would have increased operating profit by GBP0.4 million and decreased profit before taxation by GBP0.5 million for the year ended 31 December 2018. Operating cash flows would have been higher by GBP1.4 million for the full year ended 31 December 2018, because cash payments for the principal portion of the lease liabilities are classified within financing activities. Only the interest part of repayments is presented within operating cash flows under IFRS 16.

Below is the maturity analysis of the lease liabilities as per requirement of paragraphs 39 and B11 of IFRS 7:

 
 GBP'000s                             2019 
--------------------------------  -------- 
 Non-current                        17,330 
 Current                             1,672 
 Total lease liabilities            19,002 
--------------------------------  -------- 
 
 No later than one year              2,456 
 Between 1 year and 5 years         11,504 
 Later than 5 years                  9,409 
--------------------------------  -------- 
 Total future lease payments        23,369 
--------------------------------  -------- 
 Total future interest payments    (4,367) 
--------------------------------  -------- 
 Total lease liabilities            19,002 
--------------------------------  -------- 
 
 
The Group does not face a significant liquidity risk with regard to its lease liabilities. 
 

INDEPENT AUDITOR'S REPORT TO THE SHAREHOLDERS OF ALFA FINANCIAL SOFTWARE HOLDINGS PLC ON THE PRELIMINARY ANNOUNCEMENT OF ALFA FINANCIAL SOFTWARE HOLDINGS PLC

As the independent auditor of Alfa Financial Software Holdings PLC we are required by UK Listing Rule LR 9.7A.1(2)R to agree to the publication of Alfa Financial Software Holdings PLC 's preliminary announcement statement of annual results for the period ended 31 December 2019.

The preliminary statement of annual results for the period ended 31 December 2019 includes disclosures required by the Listing Rules and any additional content such as highlights, the Chief Executive's review, financial review, narrative disclosures, management commentary and press release. We are not required to agree to the publication of presentations to analysts, trading statement, interim management statement or half-yearly financial report.

The directors of Alfa Financial Software Holdings PLC are responsible for the preparation, presentation and publication of the preliminary statement of annual results in accordance with the UK Listing Rules.

We are responsible for agreeing to the publication of the preliminary statement of annual results, having regard to the Financial Reporting Council's Bulletin "The Auditor's Association with Preliminary Announcements made in accordance with UK Listing Rules".

Status of our audit of the financial statements

Our audit of the annual financial statements of Alfa Financial Software Holdings PLC is complete and we signed our auditor's report on 23 April 2020. Our auditor's report is not modified and contains no emphasis of matter paragraph.

Our audit report on the full financial statements sets out the following key audit matters which had the greatest effect on our overall audit strategy; the allocation of resources in our audit; and directing the efforts of the engagement team, together with how our audit responded to those key audit matters and the key observations arising from our work:

REVENUE RECOGNITION

Total group revenue recognised for the year ended 31 December 2019 was GBP64.5 million (2018: GBP71.0 million).

We have focused our work on the potential inappropriate recognition of revenue where there is:

   i)              risk of incorrect identification of the different performance obligations; 

ii) risk that the transaction price is incorrectly allocated to the different performance obligations; and

iii) recognition of out of period items, contract modifications and the timing of right to use licence revenues.

Given the level of judgement involved in the identification of distinct performance obligations, we identified this as a potential fraud risk area. There are also judgements in respect of the timing of recognition of contract modifications or other out of period items.

We consider the key estimates to be in respect of the standalone selling price of a customised licence in the material right calculations and the allocation of time spent between development and implementation days.

Further details are included in the revenue note 3.1 and critical accounting estimates and judgements note 3.2 to the consolidated financial statements and the Audit and Risk Committee Report.

How the scope of our audit responded to the key audit matter

In response to this key audit matter, we performed the following procedures:

   --      Obtained an understanding of controls regarding revenue recognition; 

-- Reviewed trends in monthly revenue recognised by customer to identify any large deviations from expectations;

-- Performed a customer circularisation during the year and at the year end to obtain confirmation over completeness of the contracts in place and the completeness of any side agreements;

-- Reviewed a sample of new and key ongoing contracts to determine whether revenue has been appropriately recognised in terms of allocating transaction price to different performance obligations;

-- Held discussions with the project managers to check for completeness of contracts and other contractual arrangements outside the usual terms and/or any contract modifications;

-- Reviewed minutes of meetings and Project Finance Review Reports to assess whether the accounting treatment is consistent with the commercial substance of the agreements and assessed revenue contracts for completeness;

-- Made enquiries of project managers by challenging their estimates of the projected costs to complete through assessing historical accuracy, including the allocation of effort between development and implementation performance obligations;

-- Considered the evidence available for standalone selling prices by reference to day rates offered to post go-live customers for consultancy services;

-- Tested a sample of accrued and deferred income amounts for valuation and accuracy respectively; and

-- Reviewed the disclosures in the financial statements to evaluate whether: i) changes to revenue policies are clearly described and explained, ii) performance obligations are identified and explained, and iii) critical judgements and key sources of estimation uncertainty are disclosed along with appropriate sensitivity analysis.

Key observations

We identified immaterial uncorrected differences in judgement included within management's allocation of the transaction price to different performance obligations, the allocation of time between implementation and development activity, and on the timing of recognition of items relating to post go-live contract modifications. From the procedures performed, we are satisfied that the amounts recorded and the associated disclosures are appropriate.

CAPITALISATION OF DEVELOPMENT COSTS

The group expends time in research and product development work in relation to the enhancement of its product. In total internally generated software costs of GBP1.4m (2018: GBP0.4m) were capitalised during 2019. In accordance with IAS 38: Intangible assets internally generated research and development costs can only qualify for capitalisation if the group can demonstrate all of the recognition criteria are met. The group considers the eligibility of development costs for capitalisation on a project by project basis.

There is a judgement over the point at which work moves from the research phase to the development phase and over whether development costs are creating an asset which is substantially new in functionality or design. There is a risk that development costs are not capitalised for projects that create an enduring enhancement to the software capabilities available for sale to other customers.

Further details are included in the critical accounting estimates and judgements note 10(c) and operating profit note 4.1 to the consolidated financial statements and the Audit and Risk Committee Report.

How the scope of our audit responded to the key audit matter

In response to this key audit matter, we performed the following procedures:

-- Obtained an understand of the controls surrounding the classification of development costs and the assessment of these costs against IAS 38;

-- Tested Management's assessment of the customisation and costs incurred on client specific costs, against the criteria set out in the accounting standard, to determine whether an asset is generated for future use with other customers and should be capitalised;

-- Made enquiries of the development team as to the activities of both the client specific and the non-client specific costs and assessed whether the criteria for capitalisation as per IAS 38 have been met;

   --      Reviewed minutes of the company's Investment Committee during the year; 

-- Performed tests of details on the allocation and valuation of costs capitalised by testing both the associated third party and employee salary costs;

-- Performed procedures to assess whether the time sheet data inputs included are complete and accurate;

-- Performed procedures over the allocation of central Product Engineering team time in order to assess whether the time has been appropriately allocated to customer projects; and

-- Reviewed both the numerical and narrative disclosures in the financial statements to assess whether there is a fair and balanced presentation of the development costs incurred which is consistent with the accounting judgements applied.

Key observations

From the procedures performed, whilst we consider management's assessment of those development costs that should be capitalised to be conservative, we are satisfied that the amounts recorded and the associated disclosures are appropriate.

GOING CONCERN - COVID-19

Covid-19 presents considerable uncertainty and may have a significant impact on the group. There has been focus and time spent by both management and the audit team with judgement required to assess the impact on going concern, considering the key assumptions within the group's forecasts, the level of uncertainty inherent in the group's markets and operations, the group's cash reserves of GBP58.8m at 31 December 2019 (2018: GBP44.9m) and the nature and extent of any mitigating actions which could be taken by management if required.

Management considered business resilience and continuity plans, financial modelling and stress testing of liquidity and financial resources of the group. The downside scenarios considered non-conversion of sales pipeline, the termination of a significant implementation project and the majority of maintenance customers, and the cessation of all ongoing development and services ("ODS") work from June 2020.

Further details are included in the Strategic Report, the Audit and Risk Committee report and note 1(a) to the financial statements.

How the scope of our audit responded to the key audit matter

In response to this key audit matter, we performed the following procedures:

-- Obtained an understanding of management's process for assessing the impact on the group posed by Covid-19;

-- Evaluated the assessment in the context of the uncertainty and risks to the business including stress test modelling and the group's liquidity;

-- Performed additional stress testing of management's forecasts including reverse-stress testing;

-- Considered whether the judgement taken by management that Covid-19 is a non-adjusting subsequent event is appropriate; and

-- Assessed the disclosures in the financial statements against applicable accounting standards and evaluated the consistency of the disclosures with our knowledge of the group.

Key observations

From the procedures performed we concur with management, based on the evidence available and the cash reserves held by the group, that it is reasonable to adopt the going concern basis. We consider the disclosures presented in the financial statements to be appropriate.

Procedures performed to agree to the preliminary announcement of annual results

In order to agree to the publication of the preliminary announcement of annual results of Alfa Financial Software Holdings PLC we carried out the following procedures:

(a) checked that the figures in the preliminary announcement covering the full year have been accurately extracted from the audited or draft financial statements and reflect the presentation to be adopted in the audited financial statements;

(b) considered whether the information (including the management commentary) is consistent with other contents of the annual report;

   (c)    considered whether the financial information in the preliminary announcement is misstated; 

(d) considered whether the preliminary announcement includes a statement by directors as required by section 435 of CA 2006 and whether the preliminary announcement includes the minimum information required by UKLA Listing Rule 9.7A.1;

(e) where the preliminary announcement includes alternative performance measures ("APMs"), considered whether appropriate prominence is given to statutory financial information and whether:

   --      the use, relevance and reliability of APMs has been explained; 

-- the APMs used have been clearly defined, and have been given meaningful labels reflecting their content and basis of calculation;

-- the APMs have been reconciled to the most directly reconcilable line item, subtotal or total presented in the financial statements of the corresponding period; and

-- comparatives have been included, and where the basis of calculation has changed over time this is explained.

(f) read the management commentary, any other narrative disclosures and any interim period figures and considered whether they are fair, balanced and understandable.

Use of our report

Our liability for this report, and for our full audit report on the financial statements is to the company's members as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company's members as a body, for our audit work, for our audit report or this report, or for the opinions we have formed.

Richard Howe FCA (Senior Statutory Auditor)

For and on behalf of Deloitte LLP

Statutory Auditor

London, UK

23 April 2020

PRINCIPAL RISKS AND UNCERTAINTIES

The principal risks and uncertainties which could have a material impact on the long-term performance of Alfa Financial Software Holdings PLC and its subsidiaries are set out in our 2018 Annual Report available on our website. Two additional risks have been added in 2019 which will be included in our 2019 Annual Report and are as below:

 
 Principal risk and uncertainty      How it impacts us 
 Brexit and the uncertainty               There is continuing uncertainty surrounding 
  surrounding trading arrangements         the trade, immigration, legal and regulatory 
  after the transition                     relationships between the UK and the 
  period                                   EU, and between the UK and other regions 
                                           once the transition period ends on 31(st) 
                                           December 2020. It is possible that we 
                                           will face: 
                                            *    Difficulty recruiting staff from EU countries, 
                                                 reducing our recruitment market; 
 
 
                                            *    Difficulty in retaining staff who originate from EU 
                                                 countries; 
 
 
                                            *    Difficulties in providing consultancy staff for EU 
                                                 customers; 
 
 
                                            *    Difficulties providing consultancy staff for USA and 
                                                 other countries, if trade agreements are not in place 
                                                 or are in transition periods; 
 
 
                                            *    Enforced changes in trading relationships and 
                                                 regulatory regimes, impacting our commercial 
                                                 relationships, tax and accounting treatments; and 
 
 
                                            *    Economic uncertainty, risk of downturn, and impact on 
                                                 our customers' and prospects' IT budgets. 
 
 
 
                                           What are we doing about it?: 
                                           The steps being taken to protect against 
                                           "Risk C - Socio-economic, geo-political 
                                           risk" are relevant here. In addition, 
                                           we are taking a variety of Brexit-specific 
                                           steps: 
                                            *    We have monitored the Brexit process as it has 
                                                 evolved, and will continue to do so during 2020, to 
                                                 identify actions we need to take. 
 
 
                                            *    We have subsidiary German and French companies, and 
                                                 have an established presence in the EU through 
                                                 business development and continuing implementation 
                                                 and ODS activities. 
 
 
                                            *    We are providing advice and support for our EU staff 
                                                 residing in the UK, including in respect of the 
                                                 process of applying for the right to stay in the UK 
                                                 after 20 June 2021. 
 
 
                                           Our Alfa partner organisations have 
                                           an established presence in the EU and 
                                           the USA, extending our implementation 
                                           capabilities in these regions. 
                                    ------------------------------------------------------------------ 
 Pandemic outbreak in 
  Alfa and/or client geographies            *    Covid-19 was declared a pandemic by the World Health 
                                                 Organisation on 11 March 2020. 
 
 
                                            *    We treat the health and wellbeing of our staff, their 
                                                 families and other stakeholders as of the utmost 
                                                 importance, and we respond to this risk, accordingly. 
 
 
                                            *    Base- and worst-case scenarios anticipate significant 
                                                 infection levels at the peak of the virus outbreak. 
                                                 This could temporarily reduce the resource capacity 
                                                 of our business and our professional services 
                                                 fee-earning capacity, potentially resulting in 
                                                 deferred or lost revenue. 
 
 
                                            *    Similarly, customers and potential customers may 
                                                 become temporarily resource-constrained, limiting 
                                                 their capacity to manage large-scale IT projects and 
                                                 run sales processes, respectively. 
 
 
                                            *    Travel is being restricted by our own policy, 
                                                 customer policy and government policy, and this will 
                                                 temporarily reduce our ability to operate at some of 
                                                 our geographically diverse customer sites. 
 
 
                                            *    Remote working relies on third party cloud-based 
                                                 services such as video calling and chat software. 
                                                 Such services may experience problems during peak 
                                                 remote working times, impacting the efficiency of our 
                                                 staff. 
 
 
                                            *    We may experience a slowdown in supply for our IT 
                                                 equipment needs. 
 
 
 
 
                                           What are we doing about it?: 
                                            *    We have an established, and recently reviewed 
                                                 pandemic response plan, as part of our business 
                                                 continuity procedures. 
 
 
                                            *    We have created a Coronavirus Incident Response Team 
                                                 (IRT), which is managing and coordinating our 
                                                 actions. This team is chaired by our Chief People 
                                                 Officer, and contains representatives from across our 
                                                 business units and geographies. 
 
 
                                            *    The IRT monitors the World Health Organisation 
                                                 updates and advice, and takes action on that advice, 
                                                 on a daily basis. The team also monitors and acts 
                                                 upon government advice in our each of our 
                                                 geographies. 
 
 
                                            *    Guidance and advice is being communicated regularly 
                                                 to all of our employees. We also liaise with customer 
                                                 organisations to ensure that we abide by their 
                                                 policies, for example with respect to business 
                                                 travel. 
 
 
                                            *    As part of our pandemic plan, we have instructed our 
                                                 staff to work remotely. Remote working is already an 
                                                 established practice in our organisation, with the 
                                                 majority of our staff, including all of our 
                                                 consultants and engineers, using laptops, remote 
                                                 connections and remote working tools. We tested the 
                                                 capacity and resilience of these tools before 
                                                 instructing staff to work remotely. 
 
 
                                            *    Our essential customer services - Alfa support, Alfa 
                                                 hosting and Technical Operations - are run by 
                                                 globally-distributed teams, using cloud 
                                                 infrastructure, providing resilience against business 
                                                 continuity risks. 
 
 
                                            *    We have been in contact with the providers of our key 
                                                 remote working tools who have confirmed that they 
                                                 have suitable business continuity and capacity 
                                                 planning in place. 
 
 
                                            *    We have ensured that we have ordered sufficient stock 
                                                 of essential IT equipment, particularly laptops, for 
                                                 our staff for the remainder of 2020. 
                                    ------------------------------------------------------------------ 
 

Directors' responsibilities statement

The responsibility statement below has been prepared in connection with the annual report and financial statements for the year ended 31 December 2019. Certain parts thereof are not included within this Preliminary Announcement.

The Directors confirm that to the best of their knowledge:

- the financial statements, prepared in accordance with the relevant financial reporting framework, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Company and the undertakings included in the consolidation taken as a whole;

- the strategic report includes a fair review of the development and performance of the business and the position of the Company and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face; and

- the annual report and financial statements, taken as a whole, are fair, balanced and understandable and provide the information necessary for shareholders to assess the Company's position and performance, business model and strategy.

This responsibility statement was approved by the Board of Directors and is signed on its behalf by:

 
 Andrew Denton 
  Chief Executive Officer 
  23 April 2020 
 

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

END

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Alfa Financial Software (LSE:ALFA)
Historical Stock Chart
From Jul 2023 to Jul 2024 Click Here for more Alfa Financial Software Charts.