TORONTO, Sept. 12, 2018 /CNW/ - Symbility Solutions
(TSX.V: SY) ("Symbility"), a global software company focused on
modernizing the insurance industry, introduced today a completely
revamped interface to their marquee product, Symbility Claims
Connect®, which makes the complex property insurance claims
process easier, faster, and more efficient than ever before for
carriers and the supply chain vendors that support them. The
redesign brings several advancements to the claim workflow process,
from First Notice of Loss to settlement.
"I have been using the Beta version of the redesigned Claims
Connect quite extensively for a couple of months now and find that
the new setup makes navigation around screens much quicker and
intuitive," said Lizzy Heusinkelt, Field Administration Specialist
for Farmers Mutual of Nebraska.
"It's easier for me to find the information I need and add my own
as I perform my tasks."
"Our goal as an organization is to modernize the insurance
industry and improve the way property claims are handled. We strive
to make claims estimating more effective and efficient for everyone
involved – insurance carriers, vendors and policyholders," said
James Swayze, CEO of Symbility
Solutions. "By adapting our communication hub to recognize any
browser or device and simplify the design for a broader user base,
Claims Connect now brings new technological enhancements that will
attract new customers and accelerate our growth globally."
Months went into researching and speaking with Claims Connect
users to learn how they use the software and what they needed more
assistance with while doing their day-to-day job. Every type of
user, from a carrier's front-line employees to external independent
adjusters, and even third-party contractors, must to be able to
quickly find the information they need, know what needs to be done
with it, and act on it easily and rapidly. The new design of Claims
Connect makes this possible.
Easy-To-Use Intuitive User Interface
The Claims
Connect user interface has been completely rebuilt to ensure that
all users intuitively see and understand all vital information
upfront in order to quickly take the necessary actions to resolve
claims. A special focus has been put on creating enhanced workflows
for the most commonly performed claims activities, while other
claims material is hidden until needed, so that screens are clean
and relevant information is easy to find. The all-new 'timeline
view' makes catching up on the progress of a claim simple, while
visible thumbnails of attachments make it even easier to find the
right documents every time, no matter the filename.
Support Policyholders From Anywhere, At Anytime
For
the first time, users will be able to access Claims Connect from
anywhere, on any device, and using any browser. Now, images can now
be added to cases, statuses can be changed, and all other actions
can be done within Claims Connect whether the user is at a desk or
on the go. Mobile access to the platform also allows for
notifications to be sent to any mobile device and therefore be
acted on right away, helping to move claims along.
A Smarter Way To Keep Claims On Track
Claims Connect
was also built with speed in mind, as users now have the ability to
perform batch actions across several claims so no time is wasted
updating several claims individually. Contextual commands and
actions also help the progression of a claim, by giving users the
ability to take relevant actions on the information they are
viewing without having to change pages so they can stay focused
always.
Easy Integration With Software Partners
With multiple
integrations from industry-leading providers, Claims Connect makes
it simple to work with software and data partners. Symbility Claims
Connect's open API allows customers to connect any data from their
software partners, like aerial roof reports, 3D measurement tools,
weather, material identification data etc., and easily integrate
them into any claims workflow.
To see any of these features listed above in action and many
more of the upgrades that Claims Connect has undergone, Symbility
will be holding a webinar to walk people through the brand-new
interface on September 25, 2018,
interested parties can register to join here.
For more information or to receive a product demo of Symbility
Claims Connect, please visit
symbilityproperty.com/claimsconnect.
ABOUT SYMBILITY
Symbility (TSX.V: SY) believes in creating world-class
experiences that simplify business and improve lives. With a
history in modernizing insurance claims solutions for the property
and health industries, Symbility has established itself as a
partner that puts security, efficiency and customer experience
first. Symbility PROPERTY™ brings smarter thinking to property
insurance. Our strategic services team, Symbility INTERSECT™
empowers a variety of businesses with smarter mobile and IoT
product development strategy, design thinking and engineering
excellence. We push industries forward and prove that change for
the better is entirely possible. symbilitysolutions.com
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SOURCE Symbility Solutions Inc.