Massachusetts’ Soup Kitchen Deploys State-of-the-Art Security System
January 18 2022 - 10:00AM
Business Wire
The organization installed a comprehensive
security system, enabling them to efficiently monitor the facility
with limited staff
My Brother’s Table (MBT), the largest soup kitchen on
Massachusetts’ North Shore, has replaced its analog surveillance
cameras with a new state-of-the-art security solution – enhancing
safety and efficiency at the facility and alleviating the workload
of its lean staff.
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Employees and volunteers at My Brother's
Table soup kitchen (Lynn, Massachusetts) serve more than 80,000
meals each month to those in need. (Photo: Business Wire)
“Being so understaffed, we rely heavily on our new technology to
keep our volunteers, service providers, and patrons safe wherever
they are in this huge facility,” said Dianne Hills, executive
director of My Brother’s Table. “We can see what’s happening in all
the different corners, control access to specific doors, and still
create a welcoming atmosphere for our patrons. Having the new
system for the holidays was especially appreciated because it
helped us maintain a warm, open setting during the busiest, most
important time of the year.”
Located in Lynn Massachusetts, My Brother’s Table was founded in
1982 and is the largest soup kitchen on the North Shore, providing
more than 80,000 free meals each month to those in need. Since its
founding, MBT has served more than 5 million meals, and is staffed
by two full-time employees and a handful of volunteers. In addition
to its work serving meals to the hungry, MBT also supports an
onsite clinic to address health concerns.
MBT turned to K&M Communications, an integrated security
solutions provider, when its analog cameras and intercoms stopped
functioning. Part of this “rip-and-replace” project included
installing new megapixel cameras, ensuring coverage where there had
been none before. To improve door security, old intercoms were
replaced with new network video intercoms, which were linked to
door controllers, allowing for remote activation. Additionally,
keycard readers were installed at designated doors, enabling staff,
volunteers, and service providers to securely gain entry to the
facility. The new comprehensive solution combines video
surveillance and access control, improving coverage of MBT’s
interior spaces, parking lot, and surrounding streets on a platform
that is easily accessed and operated by the staff.
This new, integrated system is designed for flexible operation,
as staff can view the cameras, communicate with visitors from the
video intercoms installed at door entries, and unlock doors all on
a desktop or through a smartphone app. According to Hills, these
capabilities are particularly valuable as staff can program the
guest door to remain locked during meal serving hours, when staff
are unable to monitor entrances. At other times, volunteers at the
reception desk can use the app’s intuitive, touch-based controls to
communicate and screen people at the entrance, reminding them to
wear masks or other protective gear before allowing them
access.
Since COVID-19 forced MBT to switch from indoor dining to
meals-to-go, the facility uses one of its new outdoor cameras to
monitor the crowd lining up on the street. This enables them to
take attendance in real-time, without sending a staff member
outside, to see how many guests are still waiting outside to pick
up meals. With the socioeconomic challenges presented by the
pandemic, it was essential for MBT to continue its service to the
public – which averaged between 80,000 and 90,000 meals served each
month during 2021.
“Food insecurity continues to be a problem for our community,
whether it’s families unable to stretch their budget, people who
are homeless or the elderly,” says Hills. “But thanks to generous
public donations, selfless volunteers, and our new security
technology, we’ve been able to provide a safe and secure place for
them to turn.”
About Axis Communications Axis enables a smarter and
safer world by creating network solutions that provide insights for
improving security and new ways of doing business. As the industry
leader in network video, Axis offers products and services for
video surveillance and analytics, access control, intercom and
audio systems. Axis has more than 3,800 dedicated employees in
over 50 countries and collaborates with partners worldwide to
deliver customer solutions. Axis was founded in 1984 and has its
headquarters in Lund, Sweden. For more information about Axis,
please visit our website www.axis.com.
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Chris Shanelaris, Public Relations Manager, Americas Phone:
(978) 614-3023 E-mail: chris.shanelaris@axis.com
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