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FAIRFAX,
Va., Nov. 14, 2022 /CNW Telbec/ -
CGI (NYSE: GIB) (TSX: GIB.A) today announced CGI Credit
Studio™, a platform that centralizes shared foundational services
across the entire credit lifecycle, from originations to servicing
to collections and recovery. As a SaaS offering, CGI Credit Studio
delivers business processes and underlying IT in a single, cohesive
solution. Its modular, intelligent, event-driven design is powered
by machine learning and advanced analytics. CGI Credit Studio
was developed to accelerate time-to-value with fast, low-cost,
low-risk deployments and supports lenders' digital initiatives to
become more agile, flexible, and customer-focused.
The new release of CGI Credit Studio introduces CACS X, the next
generation of CGI's debt management solution. Designed to
evolve with market demands and scale to handle increasing
transaction volumes, the re-imagined CACS X solution helps lenders
reduce operating expenses, delinquencies, and write-offs while
building better customer relationships through a real-time, 24x7,
journey-orchestrated, omni-channel experience.
"The opportunities associated with digitization, combined with
the challenges of addressing the economic headwinds, have created
the need for lenders to reprioritize debt management and invest in
solutions to accelerate modernization and transformation. Lenders
are seeking new solutions with flexible options for relief as well
as innovative pathways to recovery for customers," said
Rich Bissonette, Senior
Vice-President of U.S. Industry Solutions at CGI. "CGI Credit
Studio represents customer service as it should be, where debt
relief and recovery services are addressed proactively and with
tailored, intuitive experiences."
"CGI Credit Studio reduces implementation timelines from years
to months so that clients can achieve business value quickly
and it is always current with the latest functionality and
compliance requirements," said Hemanth
Gorur, Vice-President of Credit Solutions at CGI. "The
platform integrates seamlessly with external systems by utilizing
open, industry-standard tools and helps lenders harness their
data to make more informed decisions about their customers,
operations and the business."
With 40+ years of experience in the financial services sector,
CGI provides credit solutions for more than 350 of the world's
largest banking, lending, telecom, retail, utilities, health and
government organizations. With 14,000 professionals dedicated to
the banking industry, CGI streamlines compliance management,
bringing new levels of customer experience and enabling major IT
transformations that drive profits and growth.
About CGI
Founded in 1976, CGI is among the largest independent IT and
business consulting services firms in the world. With 90,000
consultants and professionals globally, CGI delivers an end-to-end
portfolio of capabilities, from strategic IT and business
consulting to systems integration, managed IT and business process
services and intellectual property solutions. CGI works with
clients through a local relationship model complemented by a global
delivery network that helps clients digitally transform their
organizations and accelerate results. CGI Fiscal 2022 reported
revenue is $12.87 billion, and CGI
shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more
at cgi.com.
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content:https://www.prnewswire.com/news-releases/cgi-announces-cgi-credit-studio-a-cloud-native-platform-that-transforms-credit-operations-and-the-customer-experience-for-lenders-301676135.html
SOURCE CGI Inc.