Alaska Airlines Tops On-Time Performance Among 10 Largest U.S. Carriers for Fourth Consecutive Month
September 08 2009 - 1:23PM
PR Newswire (US)
SEATTLE, Sept. 8 /PRNewswire-FirstCall/ -- Alaska Airlines ranked
first in on-time performance for the fourth month in a row among
the 10 largest U.S. carriers (based on domestic revenue passenger
miles), according to the U.S. Department of Transportation's (DOT)
monthly Air Travel Consumer Report released today. During July,
87.2 percent of Alaska Airlines flights arrived on time or within
15 minutes of their scheduled arrival time - a 7.3 percentage point
improvement over the airline's July 2008 performance and 9.6
percentage points higher than the industry average of 77.6 percent
for the month. "Our July result continues the outstanding on-time
performance we delivered in the second quarter of the year and is
thanks to Alaska's hard-working employees, who have remained
focused on running a great operation and providing excellent
service to our customers," said Ben Minicucci, Alaska Airlines'
chief operating officer. Alaska's sister carrier, Horizon Air, also
improved its on-time performance in July, with 88.3 percent of its
flights arriving on time, compared to 86.3 percent in July 2008.
With hubs in Anchorage, Alaska; Seattle; Portland, Ore.; and Los
Angeles; Alaska Airlines is the tenth-largest domestic carrier and
averages 416 flights a day. The airline ranked "Highest in Customer
Satisfaction Among Traditional Network Carriers" in the J.D. Power
and Associates 2008 and 2009 North America Airline Satisfaction
Studies(SM). The DOT's air travel report covers 19 airlines and is
available online at
http://airconsumer.ost.dot.gov/reports/atcr09.htm. Note:
Information is based on the latest public DOT T100 report. Alaska
Airlines and Horizon Air, subsidiaries of Alaska Air Group (NYSE:
ALK), together serve more than 90 cities through an expansive
network in Alaska, the Lower 48, Hawaii, Canada and Mexico. For
reservations, visit alaskaair.com. For more news and information,
visit the Alaska Airlines/Horizon Air Newsroom at
alaskaair.com/newsroom. DATASOURCE: Alaska Airlines CONTACT: Alaska
Airlines Media Relations, +1-206-392-5101 Web Site:
http://www.alaskaair.com/
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