ORLANDO, Fla., May 25, 2018 /PRNewswire/ -- Wyndham Vacation
Ownership (WVO), the world's largest vacation ownership company and
a member of the Wyndham Worldwide family of companies (NYSE: WYN),
was the most honored brand at the annual American Resort
Development Association (ARDA) conference in Las Vegas.
The ARDA Awards Program is committed to celebrating the best and
brightest in the vacation ownership industry in categories
including overall professional excellence, outstanding sales and
marketing accomplishments, technology implementations, product
design, communications and human resources.
The prestigious ACE Spirit of Hospitality Award was presented to
Daryl Taketa, general manager of the
WorldMark Windsor resort in Windsor,
Calif. Taketa was honored with the highest recognition of
excellence in hospitality for his leadership during the 2017
wildfires which devastated Northern
California. During the worst of the firestorm, Taketa took
care of ensuring WVO owners, guests and associates had a safe place
to stay, despite not knowing if his own home survived the flames.
He also managed his team's ability to accommodate weary
firefighters and first responders, offering the resort as a safe
place to rest and recharge in between dangerous shifts on the front
lines of the fire.
"Our connection to our customers is often a lifelong
relationship and our team is committed to changing people's lives
in meaningful ways. Daryl and his team are exceptional ambassadors
of our organization and our culture of service and I am so proud of
their efforts to provide shelter, care and comfort under
extraordinary circumstances," said Michael
D. Brown, president and CEO of Wyndham Vacation Ownership.
"Even with his own home in danger, Daryl was able to put the
welfare of his owners, guests, and team members at the top of his
priorities. It's what a great manager does every day, and we are so
thankful to Daryl and everyone on his team at the WorldMark
Windsor, who deserve this industry recognition."
WVO associates were also recognized for customer service, sales
and marketing, communications, and human resources.
"All of the WVO ARDA award winners personify the Wyndham Count
on Me! service culture of our global team," Brown continued. "As we
move towards becoming Wyndham Destinations, the world's largest
vacation ownership, exchange, and rentals company, these awards
highlight the very best of our company and validate our position in
the industry."
Below is the full list of all WVO award recipients:
ARDA Circle of Excellence Recognition
- ACE Spirit of Hospitality Award: Daryl
Taketa
Advertising, Promotion & Communications
- Owner/Guest/Customer Engagement Campaign: Art of Vacation
Management & Administration
- Sales Incentive or Recognition Program: Club Elite
- Call Center Individual: Meagan
Picard
- Technology Project at Resort or Corporate Office: Trip and
ION
- Inventory Revenue Management Program: Digital Marketing
Inventory Promotion
- Owner/Customer Relations Administrative Support Professional:
Judy House
- Owner/Customer Relations Team Member: Dulce Garcia
- Communications/Public Relations Team: Corporate Communications
Team
- Human Resources Team: Corporate Hurricane Response Team
Marketing & Sales
- Marketing Management Executive: Mark
Wilson
- Sales Management Leader: Jason
Barnhill
- Salesperson: Corporate or Regional Director: Eric Ellis
- Salesperson: In House: Simon
Saliba
- Salesperson: Specialty Sales: Michael
Dunham
- Sales Team: Specialist Presenter Team
Resort Design
- Refurbishment: Unit: WorldMark Scottsdale
- Amenities: Margaritaville St. Thomas-Hillside Pool
ARDA is the Washington
D.C.-based professional association representing the
vacation ownership and resort development industries.
About Wyndham Vacation Ownership
Wyndham Vacation Ownership, a member of the Wyndham Worldwide
(NYSE: WYN) family of companies, is the world's largest vacation
ownership business, as measured by the number of vacation ownership
resorts, individual vacation ownership units and owners of vacation
ownership interests. Wyndham Vacation Ownership develops, markets
and sells vacation ownership interests and provides consumer
financing to owners through its seven primary consumer brands, CLUB
WYNDHAM®, WorldMark® by Wyndham, CLUB WYNDHAM® ASIA, WorldMark South Pacific Club by Wyndham,
Shell Vacations Club, Margaritaville Vacation Club® by Wyndham and
WYNDHAM CLUB BRASILSM. As of December 31, 2017, we have developed or acquired
221 vacation ownership resorts in the U.S., Canada, Mexico, the Caribbean, South
America and the South Pacific that represent approximately
25,000 individual vacation ownership units and nearly 878,000
owners of vacation ownership interests. Wyndham Vacation Ownership
is headquartered in Orlando, Fla.,
and is supported by more than 18,000 associates worldwide.
Web Resources:
Wyndham Vacation Ownership
WorldMark Windsor
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SOURCE Wyndham Vacation Ownership