Press Ganey Releases Latest Research Note: Patient Experience in the Very Elderly Population
September 29 2015 - 10:00AM
Business Wire
Analysis of 1.5 Million Patients Reveals
Insights to Improve Care Delivery
Press Ganey today published its newest Research Note, Patient
Experience in the Very Elderly: An Emerging Strategic Focus. The
paper, co-authored by Press Ganey CMO, Thomas H. Lee, MD, and
Deirdre Mylod, PhD, SVP of Research and Analytics, examines the
clinical and strategic benefits for health care organizations
creating targeted care strategies for the “Very Elderly” population
(defined as patients 80 years of age and older).
Analysis of responses from more than 1.5 million patients
provides detailed insights into utilization and patient experience
trends among Very Elderly patients. While only 3.5% of the U.S.
population is over 80 years of age, this demographic is a dominant
presence in hospitals, emergency departments and outpatient
practices. The Research Note also explains key findings regarding
the unmet needs of this important group and shares strategies
implemented by leading organizations to better address this
segment’s needs.
“Most patients in this Very Elderly population claim a ‘poor’ or
‘fair’ health status and tend to have greater and more complex
needs. The data suggest their needs are not being met reliably,”
said Dr. Lee. “Organizations that embrace a more focused,
compassionate, connected care model have the potential to reduce
suffering for this very vulnerable population and mitigate the
impact of age and health status on patient experience ratings.”
A copy of the Research Note, Patient Experience in the Very
Elderly: An Emerging Strategic Focus, is available for download at
PressGaney.com.
About Press Ganey
Press Ganey Holdings (NYSE: PGND) is a leading provider of
patient experience measurement, performance analytics and strategic
advisory solutions for health care organizations across the
continuum of care. Celebrating 30 years of experience, Press Ganey
is recognized as a pioneer and thought leader in patient experience
measurement and performance improvement solutions. Our mission is
to help health care organizations reduce patient suffering and
improve clinical quality, safety and the patient experience. As of
January 1, 2015, we served more than 22,000 health care
facilities.
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Media Contact:Aria Marketing for Press GaneyJessica
Cohen, 617-332-9999 x203jcohen@ariamarketing.com
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