Piedmont Natural Gas Announces Extended Customer Service Hours, Location for Customer Updates in Advance of Hurricane Irene
August 24 2011 - 5:16PM
Business Wire
As a precaution in response to potential impacts from Hurricane
Irene on our customers and communities in the eastern portion of
North Carolina, Piedmont Natural Gas (NYSE: PNY) today announced
extended customer contact hours and increased customer service
staffing levels for the upcoming weekend. On Saturday, Piedmont’s
customer contact center will be available to customers from 8:00
a.m. through midnight and on Sunday, from 7:00 a.m. through 2:00
p.m. Customers with service questions or concerns should call
Piedmont Natural Gas at 1-800-752-7504. In the event of an
emergency, customers should call 911.
As a convenience to our customers and the general public,
especially those in Eastern North Carolina, the company will also
post hurricane-related updates pertaining to natural gas service or
safety on its website, www.piedmontng.com, throughout the course of
the weekend and beyond as needed.
“The safety and well being of our employees and the residents in
the communities we serve are the top priority for Piedmont Natural
Gas as we prepare for the potential impacts of Hurricane Irene,”
said Michael Yount, senior vice president and chief utility
operations officer for Piedmont Natural Gas. “We are obviously
taking this situation very seriously and are making the necessary
preparations for the continued safe and reliable operation of our
natural gas distribution system.”
About Piedmont Natural Gas
Piedmont Natural Gas is an energy services company primarily
engaged in the distribution of natural gas to more than one million
residential, commercial and industrial utility customers in North
Carolina, South Carolina and Tennessee, including 52,000 customers
served by municipalities who are wholesale customers. Our
subsidiaries are invested in joint venture, energy-related
businesses, including unregulated retail natural gas marketing,
interstate natural gas storage and intrastate natural gas
transportation. More information about Piedmont Natural Gas is
available at http://www.piedmontng.com.
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