Timely, Relevant Courses Provide Leaders and
Individual Contributors with the Mindset and Skillset to Build
High-Trust Teams and Organizational Cultures That Continuously
Deliver Breakthrough Results
FranklinCovey (NYSE: FC), one of the largest and most trusted
leadership companies in the world, announced today the launch of
two next generation courses, Leading at the Speed of Trust® and
Working at the Speed of Trust®, to meet the significant challenges
organizations, teams and individual contributors are facing today.
The timely and relevant new courses provide leaders and individual
contributors respectively with the mindset, skillset, and behaviors
to build high-trust teams and organizational cultures that
continuously deliver breakthrough results.
As low-trust issues are rampant, and with people working
virtually all over the world, the need for “trust networks” has
become a baseline requirement to ensure a thriving organization.
Such driving forces include: remote or hybrid employees who don’t
feel trusted by their leader, so they disengage; low or no trust
between team members in remote or hybrid environments; lack of
communication and collaboration within intact or cross-functional
teams; lack of psychological safety within the team; lack of
meaningful collaboration, decision-making and innovation; lack of
effective change management; silos; and mergers, acquisitions,
reorganizations, layoffs – also known as “potential job threatening
strategies.”
Nearly every issue that organizations struggle with today is
trust related. Both courses have been updated to provide solutions
to these and other complex issues. With a more contemporary look
and feel, they’re delivered over the robust FranklinCovey Impact
Platform, making the skills of creating trust even more accessible,
actionable, measurable, and lasting.
“Everything leaders and individual contributors say and do
affects the level of trust in their team. When trust is low, people
become suspicious, guard communication, speculate, and disengage.
Productivity grinds to a crawl, and costs increase. These are trust
taxes. When trust is high, people become confident, and
communication, creativity, and engagement improve. Productivity
speeds up and costs decrease. These are trust dividends. As today’s
global currency, trust is a tangible and measurable performance
multiplier that continuously pays over and over again. It’s the one
thing that changes everything,” said Stephen M. R. Covey, Founder,
FranklinCovey Global Trust Practice, author of the
mega-bestsellers, The Speed of Trust: The One Thing That Changes
Everything and Trust & Inspire: How Truly Great Leaders Unleash
Greatness in Others, and the course content expert on the Leading
at the Speed of Trust and Working at the Speed of Trust
courses.
Research supports Covey’s assertion that trust is the one lever
that increases organizational performance:
- Employees who trust their leaders are 61 percent more likely to
stay. (Khoury, Ghassan, and Steve Crabtree. “Are Businesses
Worldwide Suffering From a Trust Crisis?” The Real Future of Work:
The Trust Issue 3. (February 6, 2019) Gallup.)
- Colleagues working in a high-trust group experience 90 percent
more joy. (Johannsen, Rebecca, and Paul J. Zak. “The Neuroscience
of Organizational Trust and Business Performance: Findings from
United States Working Adults and an Intervention at an Online
Retailer.” Frontiers in Psychology 11 (January 11, 2021)).
- Organizations with the highest levels of trust have 3.6 times
more revenue growth than organizations with the lowest levels of
trust. (Bush, Michael C., and Dan Ariely. Essay. In A Great Place
to Work for All: Better for Business, Better for People, Better for
the World, 58–60. Oakland, CA: Berrett-Koehler Publishers,
2018.))
Anne Chow, Former CEO, AT&T Business, said, “Now more than
ever, trust is foundational to a company’s livelihood and growth.
Building, nurturing, and sustaining a culture of trust, as well as
a solid, trusted reputation, are critical to every organization’s
ability to thrive. Businesses that prioritize trust as a cultural
strategic imperative will increase the probability of success
across their full slate of priorities. As a senior executive, I
personally invested in this and can tell you there’s no better
solution than FranklinCovey’s Speed of Trust for developing
high-trust leaders, teams, and organizations.”
Doug Faber, FranklinCovey Global Trust Practice Leader, said,
“Both Leading at the Speed of Trust—designed for leaders at all
levels—and Working at the Speed of Trust—designed for individual
contributors—help learners strengthen their trust signals in all
relationships to convert trust taxes into trust dividends and
propel themselves and their team further and faster. Both courses
are most impactful when taught and implemented simultaneously, or
taken as an intact team, or as an organizational-wide initiative,
where all leaders and contributors benefit from The Speed of Trust.
Everyone gains the skills they need to support each other in
creating a high trust culture.”
Leaders and individual contributors will experience the
following during the course:
Sessions
Participant Results:
The Case for Trust
- “See” the impact of trust on speed and cost of work to convert
trust taxes into trust dividends. Leaders measure that impact.
- Understand that credibility and behavior are always connected
to model high trust.
Be a High-Trust Leader/ Contributor
- Leaders discover evidence of high- and low- personal trust
through the Speed of Trust Leader Assessment (a 360 instrument).
Individual Contributors discover their credibility through a series
of self-discovery exercises.
- Model personal credibility, demonstrate high-trust behaviors,
and avoid counterfeit behaviors, to generate trust dividends by
building trust with others.
Extend, Restore, and Develop Trust
- Prepare for and structure conversations that extend, restore,
and develop trust in relationships.
Be a High-Trust Team (Optional for intact
teams.)
- Discover evidence of high- and low trust among the team through
the Speed of Trust Team Assessment.
- Model credibility and demonstrate high-trust behaviors as a
collective team.
- Action planning to strengthen personal trust to drive
intra-team trust and performance
Optionally, a fourth session, Be a High-Trust Team, is available
for intact teams after completing a Leading at the Speed of Trust
or Working at the Speed of Trust course. Be a High-Trust Team is a
120-minute interactive and consultative session, leveraging the
intact team’s data-driven insights from the Speed of Trust Team
Assessment to precisely reveal and guide high-stakes topics. Teams
apply the 4 Cores of Credibility and the 13 Behaviors® of High
Trust, further strengthening the skills of personal trust learned
during the course.
Paul Walker, FranklinCovey CEO said, “The world’s circumstance
aligns with our area of focus, based on what the highest performing
organizations do well, which is to build that inclusive high-trust
culture. Our unique approach to building trust in leaders and their
teams includes our powerful, Speed of Trust content, which is based
on decades of research and development, our expert consultants,
facilitators and coaches, and our innovative Impact Platform, which
supports and reinforces lasting behavior at scale. With this
combination, our clients build collective trust at scale and their
organizations are enabled to consistently deliver breakthrough
results.”
Both courses consist of three sessions and are available in
multiple learning modalities. Each session includes reinforcement
microlearning and the optional fourth session is available
Live-in-Person or Live-Online for intact teams who have completed a
Speed of Trust course.
- Live in Person: Three 120-minute sessions (Optional fourth
session for intact teams)
- Live-Online: Three 90-minute sessions (Optional fourth session
for intact teams)
- On Demand: Three 30-minute sessions
The courses include:
- 360 Diagnostic
- With the Speed of Trust Leader Assessment for leaders
- Participant Guide
- Speed of Trust Action Cards
- Ongoing learning includes Application Challenges, Automated
Reinforcement, learner and client selected On Demand learning,
Trust Huddles, updated 360 Diagnostic (with an updated Speed of
Trust Leader Assessment for leaders)
- Optional Module 4: Speed of Trust Team Assessment, digital
participant toolkit, Speed of Trust Action Cards, Trust Huddles
The courses are available through the FranklinCovey All Access
Pass®, which allows organizations to expand their reach, achieve
their business objectives, and sustainably impact performance. It
provides access to a vast library of FranklinCovey content,
including assessments, training courses, tools, and resources
available Live In-Person, Live-Online, and On Demand. For more
information, visit www.franklincovey.com, or call 888-868-1776.
About FranklinCovey
FranklinCovey (NYSE: FC) is one of the largest and most trusted
leadership companies in the world, with directly owned and licensee
partner offices providing professional services in over 160
countries and territories. The Company transforms organizations by
partnering with clients to build leaders, teams, and cultures that
get breakthrough results through collective action, which leads to
a more engaging work experience for their people. Available through
the FranklinCovey All Access Pass, FranklinCovey’s best-in-class
content, solutions, experts, technology, and metrics seamlessly
integrate to ensure lasting behavior change at scale. Solutions are
available in multiple delivery modalities in more than 20
languages.
This approach to leadership and organizational change has been
tested and refined by working with tens of thousands of teams and
organizations over the past 30 years. Clients have included
organizations in the Fortune 100, Fortune 500 and thousands of
small and mid-sized businesses, numerous government entities, and
educational institutions. To learn more, visit
www.franklincovey.com and enjoy exclusive content across
FranklinCovey’s social media channels at: LinkedIn, Facebook,
Twitter, Instagram, and YouTube.
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version on businesswire.com: https://www.businesswire.com/news/home/20231102398210/en/
Franklin Covey Co. Debra Lund, 801-244-4474
Debra.Lund@FranklinCovey.com
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