EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically
tailored customer engagement software and integrated payments
solutions, was named the winner of a Silver Stevie® Award in the
Customer Service Department of the Year category in the 21st Annual
American Business Awards® today. More than 230 professionals
worldwide participated in the judging process to select this year’s
Stevie Award winners.
EngageSmart provides software solutions that drive customer
self-service and simplify customer engagements to over 100,000
customers across the Health & Wellness, Government, Utilities,
Financial Services, Healthcare and Giving spaces. Maintaining a
customer-first approach, EngageSmart has built responsive,
dedicated, and reliable customer support teams across its
SimplePractice, InvoiceCloud, DonorDrive, and HealthPay24 solutions
to serve its customers as well as their end users.
“As an organization, EngageSmart prides itself on translating
the wants and needs of our customers into action—whether it’s
through the way we structure our teams, the innovative solutions we
provide, or even how we market them,” said EngageSmart CEO and
founder Bob Bennett. “Our customer support teams are instrumental
in helping us achieve this. It’s rewarding that our team members
are being recognized for all their hard work and commitment to our
customers’ success.”
“It is very gratifying for us to be able to recognize the
achievements of such a wide variety of organizations, teams, and
individuals in the 21st ABAs, and we look forward to bringing them
together in New York on June 13 to celebrate with them,” said
Maggie Miller, president of the Stevie Awards.
More than 3,700 nominations from organizations of all sizes and
in virtually every industry were submitted this year for
consideration in a wide range of categories, including Startup of
the Year, Executive of the Year, Best New Product or Service of the
Year, Marketing Campaign of the Year, Thought Leader of the Year,
and App of the Year, among others. Details about The American
Business Awards and the list of 2023 Stevie winners are available
at www.StevieAwards.com/ABA. The awards will be presented to
winners at a gala ceremony at the Marriott Marquis Hotel in New
York on Tuesday, June 13. Tickets are now on sale.
About EngageSmart:
EngageSmart is a leading provider of vertically tailored
customer engagement software and integrated payments solutions. At
EngageSmart, our mission is to simplify customer and client
engagement to allow our customers to focus resources on initiatives
that improve their businesses and better serve their communities.
EngageSmart offers single instance, multi-tenant, true
Software-as-a-Service (“SaaS”) vertical solutions, including
SimplePractice, InvoiceCloud, HealthPay24 and DonorDrive, that are
designed to simplify our customers’ engagement with their clients
by driving digital adoption and self-service. As of December 31,
2022, EngageSmart serves 99,300 customers in the SMB Solutions
segment and 3,300 customers in the Enterprise Solutions segment
across several core verticals: Health & Wellness, Government,
Utilities, Financial Services, Healthcare and Giving. For more
information, visit www.engagesmart.com and follow us on
LinkedIn.
About the Stevie Awards:
Stevie Awards are conferred in eight programs: the Asia-Pacific
Stevie Awards, the German Stevie Awards, the Middle East &
North Africa Stevie Awards, The American Business Awards®, The
International Business Awards®, the Stevie Awards for Women in
Business, the Stevie Awards for Great Employers, and the Stevie
Awards for Sales & Customer Service. Stevie Awards competitions
receive more than 12,000 entries each year from organizations in
more than 70 nations. Honoring organizations of all types and sizes
and the people behind them, the Stevies recognize outstanding
performances in the workplace worldwide. Learn more about the
Stevie Awards at http://www.StevieAwards.com.
Sponsors of The 2023 American Business Awards include HCL
America, Melissa Sones Consulting, and SoftPro.
Forward-Looking Statements
Certain statements in this release are “forward-looking
statements” within the meaning of the Private Securities Litigation
Reform Act of 1995 and are based on current expectations and
assumptions that are subject to risks and uncertainties. All
statements contained in this news release that do not relate to
matters of historical fact should be considered forward-looking
statements, and are generally identified by words such as “expect,”
“intend,” “anticipate,” “estimate,” “believe,” “future,” “could,”
“should,” “plan,” “aim,” and other similar expressions. These
forward-looking statements include, but are not limited to,
statements regarding anticipated financial performance and
financial position, including our financial outlook for the first
quarter and full year 2023 and thereafter, and other statements
that are not historical facts. These forward-looking statements are
neither promises nor guarantees, but involve risks and
uncertainties that may cause actual results to differ materially
from those contained in the forward-looking statements. Our actual
results could differ materially from those anticipated in these
forward-looking statements for many reasons, including, but not
limited to, the following: our inability to sustain our rapid
growth; failure to manage our infrastructure to support our future
growth; our risk management efforts not being effective to prevent
fraudulent activities; inability to attract new customers or
convert trial customers into paying customers; inability to
introduce new features or services successfully or to enhance our
solutions; declines in customer renewals or failure to convince
customers to broaden their use of solutions; inability to achieve
or sustain profitability; failure to adapt and respond effectively
to rapidly changing technology, evolving industry standards and
regulations and changing business needs, requirements or
preferences; real or perceived errors, failures or bugs in our
solutions; intense competition; lack of success in establishing,
growing or maintaining strategic partnerships; fluctuations in
quarterly operating results; future acquisitions and investments
diverting management’s attention and difficulties associated with
integrating such acquired businesses; general economic conditions
(including inflation and rising interest rates), both domestically
and internationally, as well as economic conditions affecting
industries in which our customers operate; the war in Ukraine;
concentration of revenue in our InvoiceCloud and SimplePractice
solutions; COVID-19 pandemic and its impact on our employees,
customers, partners, clients and other key stakeholders; legal and
regulatory risks; and technology and intellectual property-related
risks, among others.
Other important risk factors that could affect the outcome of
the events set forth in these statements and that could affect the
Company’s operating results and financial condition are discussed
in Item 1A of our Annual Report on Form 10-K for the year ended
December 31, 2021, and our subsequent Quarterly Reports on Form
10-Q, as updated by our future filings with the Securities and
Exchange Commission (“SEC”). Such statements are based on the
Company’s beliefs and assumptions and on information currently
available to the Company. The Company disclaims any obligation to
publicly update or revise any such forward-looking statements as a
result of developments occurring after the date of this document
except as required by law.
Disclosure
We disclose information to the public concerning EngageSmart,
EngageSmart’s products and services, and other items through a
variety of disclosure channels in order to achieve broad,
non-exclusionary distribution of information to the public. Some of
the information distributed through these disclosure channels may
be considered material information. Investors and others are
encouraged to review the information we make public in the
locations below.* This list may be updated from time to time.
*For information concerning EngageSmart and its products and
services, please visit: www.engagesmart.com
*For information provided to the investment community, including
news releases, events and presentations, and SEC filings, please
visit: investors.engagesmart.com/overview/default.aspx
*For information provided to the media, including news releases,
please visit: investors.engagesmart.com/news/default.aspx
*For additional information, please follow EngageSmart’s social
media accounts: www.twitter.com/engagesmartinc,
www.facebook.com/EngageSmartInc, and
www.linkedin.com/company/engagesmart
View source
version on businesswire.com: https://www.businesswire.com/news/home/20230427005789/en/
Media: Nicole Bestard Quarter Horse PR
engagesmart@qh-pr.com
Investor Relations: Josh Schmidt EngageSmart, Inc.
IR@engagesmart.com
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