Salesforce.com wins Best CRM in Capital Markets Award
October 31 2007 - 8:00AM
PR Newswire (US)
Top ranking demonstrates the continued momentum of financial
services companies standardizing on Software-as-a-Service from
salesforce.com as their next generation desktop SAN FRANCISCO, Oct.
31 /PRNewswire-FirstCall/ -- Salesforce.com (NYSE: CRM), the market
and technology leader in on-demand business services, today
announced that it has been recognized as the leading CRM technology
provider for capital markets by Securities Industry News and the
research firm Financial Insights, an IDC company. The annual
listing of the top technology providers within capital markets
identifies those companies with dominant market presence in the
North American securities industry as determined by the investment
community. (Logo:
http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO)
"Salesforce.com is quickly becoming the standard desktop for the
financial services industry," said George Hu, CMO at
salesforce.com. "Salesforce for Financial Services brings the
proven benefits of Software-as-a-Service to the financial services
industry, revolutionizing how financial institutions manage and
share information. In fact, there are over 1,600 financial services
companies using Salesforce today as the on-demand standard to
manage their business." Salesforce.com was selected as the leading
CRM solution based on a survey of 17,000 executives in the
investment banking, investment management, wealth management,
brokerage and banking industries. The ranking identifies those
companies with the most actual usage and market presence in the
industry, not simply brand awareness, and survey participants were
to rate the solutions in use at their firm regarding ease of use,
reliability, needs met, value, and whether they would recommend the
solution. The primary data research and subsequent analysis was
performed and vetted by Financial Insights, an IDC company and
leading independent financial services research firm.
"Salesforce.com's inclusion as the ranking's leader in CRM is
validation for its software-as-a-service model and a reflection of
its growing presence in the securities sector," said Carol E.
Curtis, special reports editor of Securities Industry News. "Each
of the firms represented in the list is contributing to
transformation in the global capital markets in ways both large and
small. These leading edge providers are helping to transform
business processes as well as the whole look and feel of how
business is managed and transacted in the capital markets
industry." Salesforce for Financial Services More than 1,600
financial services firms and more than 100,000 financial services
professionals are standardizing on Salesforce in Wealth Management,
Banking, Capital Markets, Mortgage, and Insurance. These customers
are leveraging Salesforce to build deep, long-lasting relationships
and are supported by the largest ecosystem of partner solutions
available at http://www.appexchange.com/, including financial
services industry specific solutions. All of these solutions are
built on the Force.com platform, the world's most powerful and
trusted on-demand platform. For more information, please visit
http://www.salesforce.com/fs. About Financial Insights, an IDC
Company Financial Insights provides independent research, custom
consulting, and detailed multiclient studies on the technology
issues and challenges facing the financial services industry. Our
global research covers topics of strategic importance to corporate
and retail banks, insurance carriers, asset management firms,
securities and brokerage firms. Our local practices in Asia
Pacific, Europe, Latin America and Canada add an in-depth regional
viewpoint. Financial Insights, an IDC company, is headquartered in
Framingham, Massachusetts, USA. IDC is a subsidiary of IDG, the
world's leading IT media, research, and exposition company. Visit
http://www.financial-insights.com/ for more information. About
Securities Industry News and SourceMedia, Inc. Securities Industry
News is a weekly newspaper that delivers original, time-critical
news and analysis to senior decision makers in charge of
operations, technology, processing services, and compliance in the
global securities and financial markets. Securities Industry News
and its companion site, http://www.securitiesindustry.com/, combine
to deliver a distinctive perspective on, and analysis of, the
companies, trends, issues and people who are transforming the
global securities market through innovations in technology, product
development, front- middle- and back-office operations, buy- and
sell- side trading infrastructures, risk management, and the
business processes vital to regulatory and operational compliance.
SourceMedia, an Investcorp company, is the pre-eminent provider of
timely and essential market information -- including industry news,
analysis, research and insights -- for members of the financial
services community, as well as related fields such as accounting
and technology. Through its comprehensive library of professional
publications, suite of industry-standard data applications, and
in-depth seminars and conferences, SourceMedia
(http://www.sourcemedia.com/) offers its clients and subscribers a
valuable and sophisticated range of products and services. About
salesforce.com Salesforce.com is the market and technology leader
in on-demand business services. The company's Salesforce suite of
on-demand CRM applications allows customers to manage and share all
of their sales, support, marketing and partner information
on-demand. Force.com, the world's first on-demand platform, enables
customers, developers and partners to build powerful new on- demand
applications that extend beyond CRM to deliver the benefits of
multi- tenancy and The Business Web across the enterprise.
Force.com allows applications to be easily shared, exchanged and
installed with a few simple clicks via salesforce.com's AppExchange
marketplace, available at http://www.salesforce.com/appexchange.
Customers can also take advantage of Successforce, salesforce.com's
world-class training, support, consulting and best practices
offerings. As of July 31, 2007, salesforce.com manages customer
information for approximately 35,300 customers including ABN AMRO,
Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, Sprint
Nextel, and SunTrust Banks. Any unreleased services or features
referenced in this or other press releases or public statements are
not currently available and may not be delivered on time or at all.
Customers who purchase salesforce.com applications should make
their purchase decisions based upon features that are currently
available. Salesforce.com has headquarters in San Francisco, with
offices in Europe and Asia, and trades on the New York Stock
Exchange under the ticker symbol "CRM". For more information please
visit http://www.salesforce.com/, or call 1-800-NO- SOFTWARE.
Copyright (c) 2007 salesforce.com, inc. All rights reserved.
Salesforce.com and the "no software" logo are registered trademarks
of salesforce.com, inc., and salesforce.com owns other registered
and unregistered trademarks. Other names used herein may be
trademarks of their respective owners.
http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO
http://photoarchive.ap.org/ DATASOURCE: salesforce.com CONTACT:
Media, Erin O'Keeffe of salesforce.com, +1-415-536-6150, Web site:
http://www.salesforce.com/ http://www.appexchange.com/
http://www.salesforce.com/fs http://www.financial-insights.com/
http://www.securitiesindustry.com/ http://www.sourcemedia.com/
http://www.salesforce.com/appexchange
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