Salesforce.com to Deliver Dramatic Leap Forward in IT Success With New ApexConnect Family of Multi-Tenant Integration Solutions
November 27 2006 - 8:00AM
PR Newswire (US)
Apex API drives deep enterprise integration, now delivering more
than 50 percent of salesforce.com service transactions SAN
FRANCISCO, Nov. 27 /PRNewswire-FirstCall/ -- Salesforce.com (NYSE:
CRM], the technology and market leader in on-demand business
services, today announced ApexConnect, revolutionizing and
simplifying integration for CIOs and IT departments at customers of
all sizes. ApexConnect will provide customers a comprehensive
family of solutions for on-demand integration success, including
the new ConnectOut feature of the Apex on-demand platform, enabling
the industry's first on-demand outbound messaging API; the new
ConnectOracle for integrating Salesforce with Oracle 11i; and a new
ApexConnect category of integration partners on the AppExchange.
ApexConnect is made possible by the multi-tenant architecture of
the Apex platform, which dramatically reduces complexity in IT
integration. (Logo:
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"ApexConnect is a multi-tenant aspirin for the headache of
application integration that today's CIO's have inherited from
their predecessors," said Marc Benioff, chairman and CEO,
salesforce.com. "Single-tenant vendors are a major source of
integration pain as they continue to force upgrades that quickly
break customers' existing integrations. Multi-tenant integration
with ApexConnect is designed for customer success on The Business
Web." At the heart of ApexConnect is the multi-tenant Apex
platform, one of the key innovations of salesforce.com. In contrast
to single-tenant counterparts, multi-tenant platforms share a
single, common infrastructure and code base that is centrally
maintained. Individual customer deployments are unique, separate,
and secure within this shared multi-tenant platform, rather than
separate physical stacks of hardware and software. Multi-tenancy
was pioneered by consumer Web applications like Yahoo, Amazon, and
eBay -- all of which run a single code base that is shared by all
users and upgraded simultaneously -- delivering all the benefits of
innovative new releases, with none of the painful legacy of
upgrades. The same power of multi-tenancy ensures that Salesforce
customers do not have to rebuild their customizations or
integrations every time the service is upgraded to the next
version. ApexConnect: Comprehensive Family of Multi-Tenant
Integration Services Just as customizations automatically remain in
place as customers are upgraded to the next version of
salesforce.com's service, with ApexConnect, all customers'
integrations will maintain connections with legacy applications,
Web services, and other on-demand applications. ApexConnect will
provide a comprehensive set of services designed to address all
major integration needs for CIOs and IT departments, providing for
everything from pre-integrated AppExchange applications to custom
integration with the Apex API. Salesforce.com Apex API Transactions
Surpass Page View Traffic for the First Time ApexConnect comes at a
time when customers and partners are integrating salesforce.com's
on-demand applications more deeply into their business
infrastructure than ever before. During salesforce.com's third
quarter, Apex API transactions surpassed CRM page views on its
service for the first time. More than 50 percent of the 3.7 billion
transactions (page views or API calls through Salesforce or
AppExchange applications) on the company's industry-leading
Salesforce service were handled through the Apex API, demonstrating
its extensive use and integration with external Web services,
enterprise mash-ups and sophisticated business process and workflow
applications. "Our global sales teams needed access to product data
stored in our SAP ERP system. With the Apex platform, integration
between Salesforce and SAP was seamless," said Cheryl O'Connor,
Worldwide CRM Strategy Manager, Analog Devices, Inc. "Now our sales
teams have a unified view across customer activity and product
information." New ConnectOut - Industry's First On-Demand Outbound
Messaging API The new ConnectOut feature in the Apex platform will
enable the first on-demand outbound messaging in the industry. This
new feature will allow other applications, including a middleware
system, message bus or software application, to be immediately
notified of business events in Salesforce, such as the creation of
a new customer or the closing of a sales opportunity. With this
capability, business processes that span multiple systems can be
executed seamlessly and without any latency or delay. The
ConnectOut feature is currently scheduled to be available in
conjunction with the release of Winter '07. New ConnectOracle for
Salesforce integration with Oracle 11i With ApexConnect,
Salesforce.com is also offering native connectors for common
applications. In addition to integration with Office, Outlook,
Lotus Notes, and the recently released ConnectSAP for integrating
Salesforce with SAP R3, the company is announcing ConnectOracle for
Salesforce integration with Oracle 11i. ConnectOracle will enable
customers to seamlessly integrate Salesforce with their back-office
Oracle 11i database to gain a completely integrated view of all
relevant customer data in one place. The new connector will provide
easy-to-implement and simple-to-use support for synchronizing
account information between Salesforce and Oracle 11i and
significantly reduces the time, expense, and effort required to
integrate the two systems. ConnectOracle will bring several
benefits to enterprise customers, including: -- Fast and simple
customer data integration, using a pre-built customer-master
template to address end-to-end integration between Salesforce and
Oracle 11i to accelerate the customer data integration process --
Bidirectional synchronization of account information between
Salesforce and Oracle 11i to keep customer data in both systems in
sync -- Access to front- and back-office enterprise customer data
in Salesforce, enabling better, faster decisions with information
transparency ConnectOracle will be available upon request, for a
$12,000 annual fee for Salesforce Enterprise Edition and Unlimited
Edition customers. Availability is currently scheduled for early
2007. New ApexConnect Category of Integration Partners on the
AppExchange The new ApexConnect category features more than 25
partner solutions for integration between Salesforce and common
back-office, legacy ERP and custom applications. Integration
solutions are available today from industry leaders, including:
AboveAll, Business Objects, Bluewolf Group, Bridgewerx, Cast Iron,
Composite Software, Data Backbone, Dynamic Ventures, forceAMP.com,
ilink, Informatica, Integration Technologies Inc., InvisibleCRM,
Ipedo, Jitterbit, OpenAccess Software, OKERE, Pervasive, Tibco,
Salescentrix, Scribe, Sesame Software, SGC Software, Synergex and
TwoConnect. More than 230 partners today offer more than 430
applications on the AppExchange. Built using the Apex on-demand
platform, these partner applications are integrated by design with
salesforce.com's suite of on-demand business applications and can
be deployed with a few clicks. More than 7,400 salesforce.com
customers have deployed applications via the AppExchange,
indicating a high degree of usage within the salesforce.com
customer base and something that is only possible with a
multi-tenant architecture. The Apex platform, formerly known as the
AppExchange platform, is available today. As previously announced,
the next release of the Apex platform is currently scheduled to be
available in conjunction with the release of Winter '07, and the
Apex programming language is currently scheduled to be available
during the first half of 2007. About salesforce.com Salesforce.com
is the market and technology leader in on-demand business services.
The company's Salesforce suite of on-demand CRM applications allows
customers to manage and share all of their sales, support,
marketing and partner information on-demand. Apex, the world's
first on-demand platform, enables customers, developers and
partners to build powerful new on-demand applications that extend
beyond CRM to deliver the benefits of multi-tenancy and The
Business Web across the enterprise. All Apex components and
applications can be easily shared, exchanged and installed via
salesforce.com's AppExchange directory, available at
http://www.salesforce.com/appexchange . Customers can also take
advantage of Successforce, salesforce.com's world-class training,
support, consulting and best practices offerings. As of October 31,
2006, salesforce.com manages customer information for approximately
27,100 customers and approximately 556,000 paying subscribers
including Advanced Micro Devices (AMD), America Online (AOL), Avis
Budget Group, Inc, Dow Jones Newswires, Nokia, Polycom and SunTrust
Banks. Any unreleased services or features referenced in this or
other press releases or public statements are not currently
available and may not be delivered on time or at all. Customers who
purchase salesforce.com applications should make their purchase
decisions based upon features that are currently available.
Salesforce.com has headquarters in San Francisco, with offices in
Europe and Asia, and trades on the New York Stock Exchange under
the ticker symbol "CRM". For more information please visit
http://www.salesforce.com/, or call 1-800-NO-SOFTWARE. NOTE:
Salesforce.com is a registered trademark of salesforce.com, and
Apex, AppExchange, The Business Web and Successforce are trademarks
of salesforce.com, Inc., San Francisco, California. Other names
used may be trademarks of their respective owners.
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http://photoarchive.ap.org/ DATASOURCE: salesforce.com, Inc.
CONTACT: Gordon Evans of salesforce.com, +1-415-536-7608, or Web
site: http://www.salesforce.com/
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