TWFG, Inc. (“TWFG”, the “Company” or “we”) (NASDAQ: TWFG), a high-growth insurance distribution company, today announced results for the third quarter ended September 30, 2024.

Third Quarter 2024 Highlights

  • Total Written Premium for the quarter increased 13.0% to $400.1 million, compared to $354.1 million in the same period in the prior year
  • Total revenues for the quarter increased 14.5% to $54.6 million, compared to $47.7 million in the same period in the prior year
  • Organic Revenue Growth Rate* for the quarter was 7.6%
  • Net income for the quarter was $6.9 million, compared to $7.6 million in the same period in the prior year
  • Adjusted Net Income* for the quarter decreased 4.0% from the prior year period to $8.3 million, and Adjusted Net Income Margin* for the quarter was 15.3%
  • Adjusted EBITDA* for the quarter increased 29.7% over the prior year period to $11.7 million, and Adjusted EBITDA Margin* for the quarter increased to 21.5% over the prior year period
  • Cash flow from operating activities for the quarter was $11.7 million, compared to $7.4 million in the same period in the prior year
  • Adjusted Free Cash Flow* for the quarter was $11.5 million, compared to $4.6 million in the same period in the prior year

*Organic Revenue Growth Rate, Adjusted Net Income, Adjusted Net Income Margin, Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Free Cash Flow and Adjusted Diluted Earnings Per Share are non-GAAP measures. Reconciliations of Organic Revenue Growth Rate to total revenue growth rate, Adjusted Net income and Adjusted EBITDA to net income, Adjusted Diluted Earnings Per Share to diluted earnings per share, and Adjusted Free Cash Flow to cash flow from operating activities, the most directly comparable financial measures presented in accordance with GAAP, are outlined in the reconciliation table accompanying this release.

“Our thoughts and prayers go out to all those impacted by Hurricanes Beryl, Francine, Helene and Milton. Our agents, employees and carrier partners are working hard to help those impacted recover and rebuild,” stated Gordy Bunch, Founder, Chairman, and CEO.

“Our third quarter results illustrate the resiliency of our agents, carriers, employees, and business model with total revenues increasing by 14.5% over the prior year period and Adjusted EBITDA increasing by 29.7%. We generated 7.6% organic growth and increased our Adjusted EBITDA margin to 21.5%.

“In addition, our third quarter recruiting efforts continued to outpace our historical growth trends with our agency-in-a-box offering launching 86 new TWFG locations in the quarter. The 86 new agencies opened 13 new states for TWFG Branches in AL, CT, ID, IN, MO, NV, NM, OR, SC, SD, TN, WA and WY which we believe will provide future growth for our business.

“Finally, I want to remind our fellow stockholders that experienced agents typically take between two to three years to become productive. We do not expect the 100-plus new branches we launched in 2024 to have a significant impact on revenues this year or next, but over the long term we expect the agents we are onboarding in 2024 to contribute meaningfully to our longer-term organic growth.  

“I want to thank all our dedicated employees who contributed to our positive results this quarter while navigating multiple hurricanes and an IPO.”

Third Quarter 2024 Results

For the third quarter of 2024, Total Written Premium was $400.1 million, a 13% increase compared to the same period in the prior year. Revenues were $54.6 million, an increase of 14.5% compared to the same period in the prior year. Organic Revenues, a non-GAAP measure that excludes contingent income, fee income, and other income, for the third quarter of 2024 were $47.3 million compared to $42.8 million in the same period in the prior year. Organic Revenue Growth Rate in the third quarter was 7.6%, driven by strong new business growth, offset by normalizing premium retention and the impact of a change in one of our MGA programs that switched from a commission based on written premium to a flat fee starting in the first quarter of this year, with the greatest impact being felt in the current quarter.

Total commission expense for the third quarter of 2024 was $30.8 million, a 5.2% decrease from $32.5 million in the same period in the prior year. Commission expenses decreased despite 9.7% growth in commission income due to the conversion of nine branches to corporate branches, which transitioned our non-employee commission-based colleagues to employees. Upon conversion, these corporate branch employees received salaries, employee benefits, and bonuses for services rendered instead of commissions. Salaries and employee benefits for the third quarter of 2024 were $8.3 million, up 146% from $3.4 million in the same period in the prior year. Approximately $1.0 million of the increase was due to equity compensation expense, while $3.9 million of the increase was due to the branch conversions and 2023 corporate branch acquisitions, along with the growth in the business. Other administrative expenses for the third quarter of 2024 were $4.8 million, a 71.2% increase compared to the same period in the prior year. The increase was due to growth in the business, increase in corporate branches and the absorption of public company costs.

For the third quarter of 2024, net income was $6.9 million, and net income margin was 12.6%, compared to $7.6 million of net income and net income margin of 15.9%, in the same period in the prior year. Adjusted Net Income for the third quarter of 2024 was $8.3 million, compared to $8.7 million in the same period in the prior year. Adjusted Net Income Margin for the third quarter was 15.3%, compared to 18.2% in the same period in the prior year.

Adjusted EBITDA for the third quarter was $11.7 million, an increase of 29.7% over the prior year period. Our Adjusted EBITDA Margin was 21.5% in the third quarter of 2024 compared to 19.0% in the same period in the prior year.

Cash flow from operating activities for the third quarter was $11.7 million, compared to $7.4 million in the same period in the prior year.

Adjusted Free Cash Flow for the third quarter of 2024 was $11.5 million, compared to $4.6 million in the same period in the prior year.

Liquidity and Capital Resources

As of September 30, 2024, the Company had cash and cash equivalents of $191.2 million. We had $50.0 million unused capacity on our revolving credit facility of $50.0 million as of September 30, 2024. The total outstanding term notes payable balance was $6.4 million as of September 30, 2024.

Adjusted Net Income Calculation Methodology

Since the second quarter of 2024, we have used the revised calculation methodology for Adjusted Net Income, which includes amortization expenses among the add-back adjustments to our net income when calculating our Adjusted Net Income. Our legacy calculation methodology reflected the impact of intangible asset amortization as a reduction to our Adjusted Net Income. The revised calculation methodology excludes the effect of intangible asset amortization when calculating our Adjusted Net Income by reflecting it among the add-back adjustments to our net income. We believe that the revised calculation of Adjusted Net Income is more consistent with the method and presentation used by most of our peers and will allow management to better evaluate our performance relative to our peer companies. We believe that the revised calculation more effectively represents what our stakeholders consider useful in assessing our performance.

Conference Call Information

TWFG will host a conference call and webcast tomorrow at 9:00 AM ET to discuss these results.

To access the call by phone, participants should register at this link, where they will be provided with the dial in details. A live webcast of the conference call will also be available on TWFG’s investor relations website at investors.twfg.com. A webcast replay of the call will be available at investors.twfg.com for one year following the call.

About TWFG

TWFG (NASDAQ: TWFG) is a high-growth, independent distribution platform for personal and commercial insurance in the United States and represents hundreds of insurance carriers that underwrite personal lines and commercial lines risks. For more information, please visit twfg.com.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 that involve substantial risks and uncertainties. All statements, other than statements of historical fact included in this report, are forward-looking statements. Forward-looking statements give our current expectations relating to our financial condition, results of operations, plans, objectives, future performance, and business. You can identify forward-looking statements by the fact that they do not relate strictly to historical or current facts. In some cases, you can identify these statements by forward-looking words such as “may,” “might,” “will,” “should,” “expects,” “plans,” “anticipates,” “believes,” “estimates,” “predicts,” “potential” or “continue,” the negative of these terms and other comparable terminology. These forward-looking statements, which are subject to risks, uncertainties and assumptions about us, may include projections of our future financial performance, our anticipated growth strategies and anticipated trends in our business. These statements are only predictions based on our current expectations and projections about future events. There are important factors that could cause our actual results, level of activity, performance or achievements to differ materially from the results, level of activity, performance or achievements expressed or implied by the forward-looking statements, including those factors discussed under the captions entitled “Risk factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our prospectus (the “IPO Prospectus”) relating to our Registration Statement on Form S-1, as amended (Registration No. 333-280439), filed with the U.S. Securities and Exchange Commission pursuant to Rule 424(b) under the Securities Act of 1933, as amended, and in our other filings with the SEC. You should specifically consider the numerous risks outlined under “Risk factors” in the IPO Prospectus.

Although we believe the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, level of activity, performance or achievements. Moreover, neither we nor any other person assumes responsibility for the accuracy and completeness of any of these forward-looking statements. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future developments or otherwise, except as may be required by law.

Non-GAAP Financial Measures and Key Performance Indicators

Non-GAAP Financial Measures

Organic Revenue, Organic Revenue Growth, Adjusted Net Income, Adjusted Net Income Margin, Adjusted Diluted Earnings Per Share, Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted Free Cash Flow included in this release are not measures of financial performance in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and should not be considered substitutes for GAAP measures, including revenues (for Organic Revenue and Organic Revenue Growth), net income (for Adjusted Net Income, Adjusted Net Income Margin, Adjusted Diluted Earnings Per Share, Adjusted EBITDA and Adjusted EBITDA Margin), and cash flow from operating activities (for Adjusted Free Cash Flow) which we consider to be the most directly comparable GAAP measures. These non-GAAP financial measures have limitations as analytical tools, and when assessing our operating performance, you should not consider these non-GAAP financial measures in isolation or as substitutes for revenues, net income, operating cash flow or other consolidated financial statement data prepared in accordance with GAAP. Other companies may calculate any or all of these non-GAAP financial measures differently than we do, limiting their usefulness as comparative measures.

Organic Revenue. Organic Revenue is total revenue (the most directly comparable GAAP measure) for the relevant period, excluding contingent income, fee income, other income and those revenues generated from acquired businesses with over $0.5 million in annualized revenue that have not reached the twelve-month owned mark.

Organic Revenue Growth. Organic Revenue Growth is the change in Organic Revenue period-to-period, with prior period results adjusted to include revenues that were excluded in the prior period because the relevant acquired businesses had not reached the twelve-month-owned mark but have reached the twelve-month owned mark in the current period. We believe Organic Revenue Growth is an appropriate measure of operating performance because it eliminates the impact of acquisitions, which affects the comparability of results from period to period.

Adjusted Net Income. Adjusted Net Income is a supplemental measure of our performance and is defined as net income (the most directly comparable GAAP measure) before amortization, non-recurring or non-operating income and expenses, including equity-based compensation, adjusted to assume a single class of stock (Class A) and assuming noncontrolling interests do not exist. We believe Adjusted Net Income is a useful measure because it adjusts for the after-tax impact of significant one-time, non-recurring items and eliminates the impact of any transactions that do not directly affect what management considers to be our ongoing operating performance in the period. These adjustments generally eliminate the effects of certain items that may vary from company to company for reasons unrelated to overall operating performance.

We are subject to U.S. federal income taxes, in addition to state, and local taxes, with respect to our allocable share of any net taxable income of TWFG Holding Company, LLC. Adjusted Net Income pre-IPO did not reflect adjustments for income taxes since TWFG Holding Company, LLC is a limited liability company and is classified as a partnership for U.S. federal income tax purposes. Post-IPO, the calculation will incorporate the impact of federal and state statutory tax rates on 100% of our adjusted pre-tax income as if the Company owned 100% of TWFG Holding Company, LLC.

Adjusted Net Income Margin. Adjusted Net Income Margin is Adjusted Net Income divided by total revenues. We believe that Adjusted Net Income Margin is a useful measurement of operating profitability for the same reasons we find Adjusted Net Income useful and also because it provides a period-to-period comparison of our after-tax operating performance.

Adjusted Diluted Earnings Per Share. Adjusted Diluted Earnings Per Share is Adjusted Net Income divided by diluted shares outstanding after adjusting for the effect of (i) the exchange of 100% of the outstanding Class B common stock of the Company (the “Class B Common Stock”) and Class C common stock of the Company (the “Class C Common Stock”) (together with the related limited liability units in TWFG Holding Company, LLC (the “LLC Units”)) into shares of Class A common stock of the Company (“Class A Common Stock”) and (ii) the vesting of 100% of the unvested equity awards and exchange into shares of Class A Common Stock. This measure does not deduct earnings related to the noncontrolling interests in TWFG Holding Company, LLC for the period prior to July 19, 2024, when we did not own 100% of the business. The most directly comparable GAAP financial metric is diluted earnings per share. We believe Adjusted Diluted Earnings Per Share may be useful to an investor in evaluating our operating performance and efficiency because this measure is widely used by investors to measure a company’s operating performance without regard to items excluded from the calculation of such measure, which can vary substantially from company to company depending upon acquisition activity and capital structure. This measure also eliminates the impact of expenses that do not relate to core business performance, among other factors.

Adjusted EBITDA. Adjusted EBITDA is a supplemental measure of our performance and is defined as EBITDA adjusted to exclude equity-based compensation and other non-operating items, including, certain nonrecurring or non-operating gains or losses, including equity-based compensation. EBITDA is defined as net income (the most directly comparable GAAP measure) before interest, income taxes, depreciation, and amortization. We believe that Adjusted EBITDA is an appropriate measure of operating performance because it adjusts for significant one-time, non-recurring items and eliminates the ongoing accounting effects of certain capital spending and acquisitions, such as depreciation and amortization, that do not directly affect what management considers to be our ongoing operating performance in the period. These adjustments eliminate the effects of certain items that may vary from company to company for reasons unrelated to overall operating performance.

Adjusted EBITDA Margin. Adjusted EBITDA Margin is Adjusted EBITDA divided by total revenue. We believe that Adjusted EBITDA Margin is a useful measurement of operating profitability for the same reasons we find Adjusted EBITDA useful and also because it provides a period-to-period comparison of our operating performance.

Adjusted Free Cash Flow. Adjusted Free Cash Flow is a supplemental measure of our performance. We define Adjusted Free Cash Flow as cash flow from operating activities (the most directly comparable GAAP measure) less cash payments for tax distributions, purchases of property, plant, and equipment and acquisition-related costs. We believe Adjusted Free Cash Flow is a useful measure of operating performance because it represents the cash flow from the business that is within our discretion to direct to activities including investments, debt repayment, and returning capital to stockholders.

The reconciliation of the above non-GAAP measures to their most comparable GAAP financial measure is outlined in the reconciliation table accompanying this release.

Key Performance Indicators

Total Written Premium. Total Written Premium represents, for any reported period, the total amount of current premium (net of cancellation) placed with insurance carriers. We utilize Total Written Premium as a key performance indicator when planning, monitoring, and evaluating our performance. We believe Total Written Premium is a useful metric because it is the underlying driver of the majority of our revenue.

ContactsInvestor Contact:Jeff Arricale for TWFGEmail: jeff.arricale@twfg.com

PR Contact:Alex Bunch for TWFGEmail: alex@twfg.com

Condensed Consolidated Statements of Operations (Unaudited)(Amounts in thousands, except share and per share data)

  Three Months EndedSeptember 30,   Nine Months EndedSeptember 30,
  2024   2023   2024   2023
Revenues              
Commission income (related party of $3,026 and $1,167 for the three months ended and $6,047 and $3,064 for the nine months ended September 30, 2024 and 2023, respectively) $ 48,240     $ 43,993     $ 139,447     $ 122,451  
Contingent income   1,383       1,035       3,717       3,023  
Fee income (related party of $884 and $419 for the three months ended and $1,799 and $1,258 for the nine months ended September 30, 2024 and 2023, respectively)   2,890       2,107       7,811       6,343  
Other income   2,127       575       3,244       1,125  
Total revenues   54,640       47,710       154,219       132,942  
Expenses              
Commission expense   30,766       32,461       89,171       90,853  
Salaries and employee benefits   8,331       3,390       21,401       10,096  
Other administrative expenses (related party of $339 and $178 for the three months ended and $1,122 and $270 for the nine months ended September 30, 2024 and 2023, respectively)   4,813       2,812       11,687       8,043  
Depreciation and amortization   2,985       1,145       8,966       3,340  
Total operating expenses   46,895       39,808       131,225       112,332  
Operating income   7,745       7,902       22,994       20,610  
Interest expense   (411 )     (295 )     (2,125 )     (553 )
Other non-operating income (expense), net   (4 )     1       8       (10 )
Income before tax   7,330       7,608       20,877       20,047  
Income tax expense   437             437        
Net income from continuing operations   6,893       7,608       20,440       20,047  
Net income from discontinued operation, net of tax                     834  
Net income   6,893       7,608       20,440       20,881  
Less: net income attributable to noncontrolling interests   5,739             19,286        
Net income attributable to TWFG, Inc. $ 1,154     $ 7,608     $ 1,154     $ 20,881  
               
Weighted average shares of common stock outstanding (see Note 13):              
Basic   14,722,685           14,722,685      
Diluted   14,890,382           14,890,382      
Earnings per share (see Note 13):              
Basic $ 0.08         $ 0.08      
Diluted $ 0.08         $ 0.08      

The following table presents the disaggregation of our revenues by offerings (in thousands):

  Three Months EndedSeptember 30,   Nine Months EndedSeptember 30,
  2024   2023   2024   2023
Insurance Services              
Agency-in-a-box $ 34,000   $ 35,895   $ 100,418   $ 102,539
Corporate Branches   9,234     1,755     25,861     4,259
TWFG MGA   9,490     9,538     25,213     24,417
Other   1,916     522     2,727     1,727
Total revenues $ 54,640   $ 47,710   $ 154,219   $ 132,942
               

The following table presents the disaggregation of our commission income by offerings (in thousands):

  Three Months Ended September 30,
  2024   2023
  Amount   % of Total   Amount   % of Total
Insurance Services              
Agency-in-a-Box $ 31,543   65 %   $ 34,255   78 %
Corporate Branches   9,300   19       1,770   4  
Total Insurance Services   40,843   84       36,025   82  
TWFG MGA   7,397   16       7,968   18  
Total commission income $ 48,240   100 %   $ 43,993   100 %
               

The following table presents the disaggregation of our fee income by major sources (in thousands):

  Three Months Ended September 30,
  2024   2023
  Amount   % of Total   Amount   % of Total
Policy fees $ 1,064   37 %   $ 580   28 %
Branch fees   1,172   40       824   39  
License fees   495   17       555   26  
TPA fees   159   6       148   7  
Total fee income $ 2,890   100 %   $ 2,107   100 %
               

The following table presents the disaggregation of our commission expense by offerings (in thousands):

  Three Months Ended September 30,
  2024   2023
  Amount   % of Total   Amount   % of Total
Insurance Services              
Agency-in-a-Box $ 25,092   82 %   $ 27,297   84 %
Corporate Branches   1,304   4       209   1  
Total Insurance Services   26,396   86       27,506   85  
TWFG MGA   4,346   14       4,937   15  
Other   24         18    
Total commission expense $ 30,766   100 %   $ 32,461   100 %
               

Condensed Consolidated Statements of Financial Position (Unaudited)(Amounts in thousands, except share/unit data)

  September 30,2024   December 31,2023
Assets      
Current assets      
Cash and cash equivalents $ 191,196   $ 39,297
Restricted cash   9,709     7,171
Commissions receivable, net   22,901     19,082
Accounts receivable   8,782     5,982
Deferred offering costs       2,025
Other current assets, net   1,539     1,551
Total current assets   234,127     75,108
Non-current assets      
Intangible assets - net   75,024     36,436
Property and equipment - net   682     597
Lease right-of-use assets - net   2,625     2,459
Other non-current assets   635     837
Total assets $ 313,093   $ 115,437
       
Liabilities and Equity      
Current liabilities      
Commissions payable $ 14,438   $ 12,487
Carrier liabilities   13,278     8,731
Operating lease liabilities, current   1,070     882
Short-term bank debt   1,897     2,437
Deferred acquisition payable, current   506     5,369
Other current liabilities   6,908     5,006
Total current liabilities   38,097     34,912
Non-current liabilities      
Operating lease liabilities, net of current portion   1,448     1,518
Long-term bank debt   4,490     46,919
Deferred acquisition payable, non-current   924     1,037
Total liabilities   44,959     84,386
Commitment and contingencies (see Note 15)      
Stockholders'/Members' Equity      
Members’ Equity (631,750 common units issued and outstanding at December 31, 2023)       632
Class A common stock ($0.01 par value per share - 300,000,000 authorized, 14,811,874 shares issued and outstanding at September 30, 2024)   148    
Class B common stock ($0.00001 par value per share - 100,000,000 authorized, 7,277,651 shares issued and outstanding at September 30, 2024)      
Class C common stock ($0.00001 par value per share - 100,000,000 authorized, 33,893,810 shares issued and outstanding at September 30, 2024)      
Additional paid-in capital   57,159     25,114
Retained earnings   13,697     4,805
Accumulated other comprehensive income   82     500
Total stockholders' equity attributable to TWFG, Inc. /members’ equity   71,086     31,051
Noncontrolling interests   197,048    
Total stockholders'/members' equity   268,134     31,051
Total liabilities and equity $ 313,093   $ 115,437
       

Non-GAAP Financial Measures

A reconciliation of Organic Revenue and Organic Revenue Growth Rate to Total Revenue and Total Revenue Growth Rate, the most directly comparable GAAP measures, is as follows (in thousands):

  Three Months EndedSeptember 30,   Nine Months EndedSeptember 30,
  2024   2023   2024   2023
Total revenues $ 54,640     $ 47,710     $ 154,219     $ 132,942  
Acquisition adjustments(1)   (898 )     (1,153 )     (3,582 )     (2,648 )
Contingent income   (1,383 )     (1,035 )     (3,717 )     (3,023 )
Fee income   (2,890 )     (2,107 )     (7,811 )     (6,343 )
Other income   (2,127 )     (575 )     (3,244 )     (1,125 )
Organic Revenue $ 47,342     $ 42,840     $ 135,865     $ 119,803  
Organic Revenue Growth(2) $ 3,349     $ 5,048     $ 14,206     $ 12,986  
Total Revenue Growth Rate(3)   14.5 %     16.5 %     16.0 %     13.6 %
Organic Revenue Growth Rate(2)   7.6 %     13.4 %     11.7 %     12.2 %
               

(1)  Represents revenues generated from the acquired businesses during the first 12 months following an acquisition.(2)  Organic Revenue for the three months ended September 30, 2023 and 2022, and for the nine months ended September 30, 2023 and 2022, used to calculate Organic Revenue Growth for the three months ended September 30, 2024 and 2023, and for the nine months ended September 30, 2024 and 2023, was $44.0 million, $37.8 million, $121.7 million and $106.8 million, respectively, which is adjusted to reflect revenues from acquired businesses with over $0.5 million in annualized revenue that reached the twelve-month owned mark during the year ended December 31, 2023 and 2022, respectively. Organic Revenue Growth Rate represents the period-to-period change in Organic Revenue divided by the total adjusted Organic Revenue in the prior period.(3)  Represents the period-to-period change in total revenues divided by the total revenues in the prior period.

A reconciliation of Adjusted Net Income and Adjusted Net Income Margin to Net income and Net income Margin, the most directly comparable GAAP measures, for each of the periods indicated is as follows (in thousands):

Revised Calculation Methodology Applied to Current Period
  Three Months EndedSeptember 30,   Nine Months EndedSeptember 30,
  2024   2023   2024   2023
Total revenues $ 54,640     $ 47,710     $ 154,219     $ 132,942  
Net income $ 6,893     $ 7,608     $ 20,440     $ 20,881  
Acquisition-related expenses                     168  
Restructuring and related expenses                     17  
Discontinued operation income                     (834 )
Equity-based compensation   1,012             1,012        
Other non-recurring items(1)               (1,477 )      
Amortization expense   2,920       1,078       8,771       3,143  
Adjusted income before income taxes   10,825       8,686       28,746       23,375  
Adjusted income tax expense(2)   (2,482 )           (6,591 )      
Adjusted Net Income $ 8,343     $ 8,686     $ 22,155     $ 23,375  
Net Income Margin   12.6 %     15.9 %     13.3 %     15.7 %
Adjusted Net Income Margin   15.3 %     18.2 %     14.4 %     17.6 %
               
Legacy Calculation Methodology Applied to Current Period
  Three Months EndedSeptember 30,   Nine Months EndedSeptember 30,
  2024   2023   2024   2023
Total revenues $ 54,640     $ 47,710     $ 154,219     $ 132,942  
Net income $ 6,893     $ 7,608     $ 20,440     $ 20,881  
Acquisition-related expenses                     168  
Restructuring and related expenses                     17  
Discontinued operation income                     (834 )
Equity-based compensation   1,012             1,012        
Other non-recurring items(1)               (1,477 )      
Adjusted income before income taxes   7,905       7,608       19,975       20,232  
Adjusted income tax expense(2)   (1,813 )           (4,580 )      
Adjusted Net Income $ 6,092     $ 7,608     $ 15,395     $ 20,232  
Net Income Margin   12.6 %     15.9 %     13.3 %     15.7 %
Adjusted Net Income Margin   11.2 %     15.9 %     10.0 %     15.2 %
               

(1)   Represents a one-time adjustment reducing commission expense, which resulted from the branch conversions. In January 2024, nine of our Branches converted to Corporate Branches. Upon conversion, agents of the newly converted Corporate Branches became employees and received salaries, employee benefits, and bonuses for services rendered instead of commissions. As a result, we released a portion of the unpaid commissions related to the converted branches that we no longer are required to settle.(2)   Post-IPO, we are subject to United States federal income taxes, in addition to state, local, and foreign taxes, with respect to our allocable share of any net taxable income of TWFG Holding Company, LLC. For the three and nine months ended September 30, 2024, the calculation of adjusted income tax expense is based on a federal statutory rate of 21% and a blended state income tax rate of 1.93% on 100% of our adjusted income before income taxes as if we owned 100% of the TWFG Holding Company, LLC.

A reconciliation of Adjusted EBITDA and Adjusted EBITDA Margin to Net income and Net income margin, the most directly comparable GAAP measures, for each of the periods indicated is as follows (in thousands):

  Three Months EndedSeptember 30,   Nine Months EndedSeptember 30,
  2024   2023   2024   2023
Total revenues $ 54,640     $ 47,710     $ 154,219     $ 132,942  
Net income $ 6,893     $ 7,608     $ 20,440     $ 20,881  
Interest expense   411       295       2,125       553  
Depreciation and amortization   2,985       1,145       8,966       3,340  
Income tax expense   437             437        
EBITDA   10,726       9,048       31,968       24,774  
Acquisition-related expenses                     168  
Restructuring and related expenses                     17  
Equity-based compensation   1,012             1,012        
Discontinued operation income                     (834 )
Other non-recurring items(1)               (1,477 )      
Adjusted EBITDA $ 11,738     $ 9,048     $ 31,503     $ 24,125  
Net Income Margin   12.6 %     15.9 %     13.3 %     15.7 %
Adjusted EBITDA Margin   21.5 %     19.0 %     20.4 %     18.1 %
               

(1)   Represents a one-time adjustment reducing commission expense, which resulted from the branch conversions. In January 2024, nine of our Branches converted to Corporate Branches. Upon conversion, agents of the newly converted Corporate Branches became employees and received salaries, employee benefits, and bonuses for services rendered instead of commissions. As a result, we released a portion of the unpaid commissions related to the converted branches that we no longer are required to settle.

A reconciliation of Adjusted Free Cash Flow to Cash Flow from Operating Activities, the most directly comparable GAAP measure, for each of the periods indicated is as follows (in thousands):

  Three Months EndedSeptember 30,   Nine Months EndedSeptember 30,
  2024   2023   2024   2023
Cash Flow from Operating Activities $ 11,725     $ 7,394     $ 28,879     $ 24,103  
Purchase of property and equipment   (233 )     (163 )     (280 )     (217 )
Tax distribution to members(1)         (2,599 )     (6,104 )     (9,526 )
Acquisition-related expenses                     168  
Net cash flow provided by operating activities from discontinued operation                     (839 )
Adjusted Free Cash Flow $ 11,492     $ 4,632     $ 22,495     $ 13,689  
               

(1)   Tax distributions to members represents the amount distributed to the members of TWFG Holding Company, LLC in respect of their income tax liability related to the net income of TWFG Holding Company, LLC allocated to its members.

A reconciliation of Adjusted Diluted Earnings Per Share to diluted earnings per share, the most directly comparable GAAP measure, is as follows:

  Three Months EndedSeptember 30,   Nine Months EndedSeptember 30,
  2024   2024
Earnings per share of common stock – diluted $ 0.08   $ 0.08
Plus: Impact of all LLC Units exchanged for Class A Common Stock(1)   0.04     0.29
Plus: Adjustments to Adjusted net income(2)   0.03     0.03
Adjusted Diluted Earnings Per Share $ 0.15   $ 0.40
       
Weighted average common stock outstanding – diluted   14,890,382     14,890,382
Plus: Impact of all LLC Units exchanged for Class A Common Stock(1)   41,171,461     41,171,461
Adjusted Diluted Earnings Per Share diluted share count   56,061,843     56,061,843
       

(1)   For comparability purposes, this calculation incorporates the net income that would be distributable if all shares of Class B Common Stock and Class C Common Stock, together with the related LLC Units, were exchanged for shares of Class A Common Stock. For the three and nine months ended September 30, 2024, this includes $5.7 million and $19.3 million of net income, respectively, on 56,061,843 weighted-average shares of common stock outstanding - diluted, for both the three and nine months ended September 30, 2024. For both the three and nine months ended September 30, 2024, 41,171,461 weighted average outstanding Class B Common Stock and Class C Common Stock were considered dilutive and included in the 56,061,843 weighted-average shares of common stock outstanding - diluted within diluted earnings per share calculation.(2)    Adjustments to Adjusted Net Income are described in the footnotes of the reconciliation of Adjusted Net Income to Net Income in “Adjusted Net Income and Adjusted Net Income Margin”, which represent the difference between Net Income of $6.9 million and $20.4 million and Adjusted Net Income of $8.3 million and $22.1 million for the three and nine months ended September 30, 2024, respectively. For the three and nine months ended September 30, 2024, Adjusted Diluted Earnings Per Share include adjustments of $1.4 million and $1.7 million to Adjusted Net Income, respectively, on 56,061,843 weighted-average shares of common stock outstanding - diluted for both periods presented.

Key Performance Indicators

The following presents the disaggregation of Total Written Premium by offerings, business mix and line of business (in thousands):

  Three Months Ended September 30,   Nine Months Ended September 30,
  2024   2023   2024   2023
  Amount   % of Total   Amount   % of Total   Amount   % of Total   Amount   % of Total
Offerings:                              
Insurance Services                              
Agency-in-a-Box $ 261,560   65 %   $ 284,442   80 %   $ 736,699   66 %   $ 761,260   80 %
Corporate Branches   77,636   20       14,286   4       213,689   19       35,156   4  
Total Insurance Services   339,196   85       298,728   84       950,388   85       796,416   84  
TWFG MGA   60,903   15       55,361   16       164,612   15       150,233   16  
Total written premium $ 400,099   100 %   $ 354,089   100 %   $ 1,115,000   100 %   $ 946,649   100 %
                               
Business Mix:                              
Insurance Services                              
Renewal business $ 265,026   66 %   $ 242,258   68 %   $ 739,624   66 %   $ 623,773   66 %
New business   74,170   19       56,470   16       210,764   19       172,643   18  
Total Insurance Services   339,196   85       298,728   84       950,388   85       796,416   84  
TWFG MGA                              
Renewal business   46,075   11       47,818   14       125,364   11       127,552   14  
New business   14,828   4       7,543   2       39,248   4       22,681   2  
Total TWFG MGA   60,903   15       55,361   16       164,612   15       150,233   16  
Total written premium $ 400,099   100 %   $ 354,089   100 %   $ 1,115,000   100 %   $ 946,649   100 %
                               
Written Premium Retention:                              
Insurance Services     89 %       98 %       93 %       96 %
TWFG MGA     83         88         83         90  
Consolidated     88         97         91         95  
                               
Line of Business:                              
Personal lines $ 327,159   82 %   $ 289,032   82 %   $ 904,372   81 %   $ 758,297   80 %
Commercial lines   72,940   18       65,057   18       210,628   19       188,352   20  
Total written premium $ 400,099   100 %   $ 354,089   100 %   $ 1,115,000   100 %   $ 946,649   100 %
                               
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