SUNNYVALE, Calif., June 29, 2017 /PRNewswire/
-- ShoreTel® (NASDAQ: SHOR), a leading
provider of communication solutions that make interactions
simple, today announced that Michigan's Orion
Township relies on ShoreTel Connect™ CLOUD to support
reliable communications between local government operations
officials and the community.
In Orion Township, the
Supervisor's Office oversees multiple operating agencies that are
critical to the everyday needs of local citizens, such as the
Police and Fire Departments, Department of Public Works, Parks and
Recreation Departments, Senior Services and Township Hall.
After experiencing a major service outage with their legacy
phone provider, Orion Township
chose to implement ShoreTel's Connect Unified Communications as a
Service (UCaaS) solution to ensure reliable communications between
township employees and constituents.
"As a government office, we're accountable to the township's
citizens which means a reliable phone system is essential," said
Chris Barnett, Orion Township supervisor. "ShoreTel Connect
has not only been dependable but its modern features have increased
our employees' efficiency so that projects move faster and
constituents are better served. Plus, we've seen a meaningful cost
savings compared to our previous phone system, which will allow us
to fund several new community projects."
In addition to more reliable communications, Connect CLOUD's
complete UC feature set has enabled the Orion Township Supervisor's Office and its
employees to be more agile in managing community operations and
serving the town's stakeholders.
Whereas their previous phone system had limited functionality,
Connect CLOUD provides rich capabilities such as collaboration
tools, conferencing and native integration with Microsoft Outlook.
Connect's iOS and Android mobile applications also make it
convenient for township employees, who are often in the field, to
interact with each other and members of the community regardless of
their location.
"ShoreTel Connect delivers a level of ease and dependability
that allows our government customers to spend less time getting
their communications to work and more time on the communities they
serve," said David Petts, senior
vice president of worldwide sales and customer success for
ShoreTel. "When we can help them to see savings as well, like
Orion Township has, it's really a
win for everyone in the community."
To learn more about ShoreTel Connect, visit here.
About ShoreTel, Inc.
ShoreTel (NASDAQ: SHOR) provides
businesses worldwide with communication solutions that make
interactions simple. From business phone systems, unified
communications and contact center solutions to a fully hosted voice
and SMS development platform, ShoreTel delivers unmatched
flexibility and ease for companies looking to increase productivity
and drive innovation. ShoreTel offers solutions in the cloud,
onsite or a hybrid of both, giving customers the freedom to choose
the best fit for their business needs now and in the future.
Headquartered in Sunnyvale,
Calif., ShoreTel has offices and partners worldwide. For
more information, visit shoretel.com.
ShoreTel, ShoreTel Connect and the ShoreTel logo are
trademarks or registered trademarks of ShoreTel, Inc. in
the United States and/or other
countries. All other trademarks, trade names and
service marks herein are the property of their respective
owners.
Press contact:
Angela
Allison for ShoreTel
shoretel@teamlewis.com
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SOURCE ShoreTel