Interactive Voice Response System Now Available Nationwide
February 25 2004 - 6:30AM
PR Newswire (US)
Interactive Voice Response System Now Available Nationwide SAN
ANTONIO, Feb. 25 /PRNewswire-FirstCall/ -- Payment Data Systems,
Inc. (BULLETIN BOARD: PYDS) today announced the nationwide roll-out
and immediate marketplace availability of its proprietary
Interactive Voice Response (IVR) system for billers and merchants.
Payment Data Systems' proprietary IVR service allows consumers to
pay their bills with credit cards or checks (ACH) via a touch-tone
telephone. This new state-of-the-technology platform provides the
ultimate in flexibility and efficiency of processing and cost
control for consumer payments and service. Payment Data Systems
President and COO Louis Hoch, said, "We are pleased to announce the
immediate nationwide availability of our proprietary Interactive
Voice Response technology. Our IVR technology provides clients with
an industry superior, highly adaptive and customizable platform to
not only process payments for credit cards and ACH transactions,
but also to provide significant cost savings by allowing for access
to extensive consumer account services." The architecture of
Payment Data Systems' IVR technology allows billers and merchants
to accept payments via direct dial-in from a consumer location or
through a direct transfer from a biller/merchant Customer Service
Representative (CSR) during a call. Additionally, the Company's IVR
platform is engineered to deliver significant savings to client
companies, which can utilize the IVR technology to direct calls
away from costly, "live" CSRs, to automated CSRs that are able to
provide account specific information 24/7, 365 days per year. Larry
Morrison, vice president of Business Development for PDS said, "Our
Interactive Voice Response technology, coupled with ourintegrated
services delivery strategy, raises the bar of performance expected
for payment processes, delivering unique, highly-customizable
platforms for companies that desire highly-effective and efficient
payment processing while at the same time allowing their consumers
a great deal of flexibility." About Payment Data Systems, Inc.
Payment Data Systems, Inc., (PDS) is an Integrated Payments
Solution Provider delivering comprehensive, cost-effective
solutions to billers and merchants for the processing and
management of electronic payments via the Internet, point of sale,
or payments taken by Customer Service Representatives or an
Interactive Voice Response (IVR). For additional information, visit
http://www.paymentdata.com/ or http://www.otcfn.com/pyds . PDS
offers unique products that can be implemented more quickly and
less expensively than the traditional methods, as its solutions
offer a full range of payment processing capabilities coupled with
superior services. PDS services allow for: one time and recurring
ACH debits and credits, ACH lockbox and RCK services; Internet pay
acceptance of credit cards and checks; telephone pay to Customer
Service Representatives for acceptance of credit cards and checks;
Interactive Voice Response systems which completely automate the
payment receiving process; and data warehousing that enables
storage and retrieval of all payment history from one location. PDS
products and services allow for the management of a single,
comprehensive storage andretrieval system that provides clients
with consolidated tracking and reporting of all payment types
regardless of source or channel. With the exception of historical
information contained in this release, this release includes
forward-looking statements made under the "Safe Harbor" provisions
of the Private Securities Litigation Reform Act of 1995. These
statements involve risks and uncertainties that could cause actual
results to differ materially from those in the forward-looking
statements. Contact: Geoffrey Eiten, Investor Relations for Payment
Data Systems, (781) 444-6100 x613 or . DATASOURCE: Payment Data
Systems, Inc. CONTACT: Geoffrey Eiten, Investor Relations for
Payment Data Systems, Inc., +1-781-444-6100, ext. 613, or Web site:
http://www.paymentdata.com/ http://www.otcfn.com/pyds
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