Bryan Health Chooses NRC Health as Patient Experience Partner
July 12 2023 - 11:51AM
NRC Health has been selected by Bryan Health to be its
continuing partner in providing Human Understanding through
personalized healthcare solutions and data-driven insights. Through
this alliance, NRC Health, recipient of the 2023 Best in KLAS Award
for Patient Experience Improvement, will work with teams throughout
the entire Bryan Health system.
Bryan Health, a Nebraska governed, nonprofit health system and
valued NRC Health partner for many years, will use NRC Health’s
end-to-end Human Understanding program that delivers holistic,
innovative, and leading-edge solutions, programs, and metrics to
better support patients and care teams. These solutions elevate
personalized care, enhance the health care experience and improve
patient outcomes.
“Bryan Health is respected across the region for the care we
provide. We’re always striving to improve every patient’s
experience. The feedback we receive through our strategic partner
NRC is crucial to better personalize each interaction,” said Lisa
Vail, Chief Nursing Officer, Bryan Health. “Bryan and NRC are both
industry leaders and our continued partnership will improve health
care in Nebraska.”
This partnership also includes administering the Consumer
Assessment of Healthcare Providers and Systems (CAHPS); an
additional quality measure that underscores Bryan Health’s
commitment to its patients and their families.
“It is an honor for NRC Health to collaborate with Bryan Health
to support their care teams and patients,” said Helen Hrdy, Chief
Growth Officer at NRC Health. “We look forward to continuing our
partnership with this exceptional organization as they create
strong outcomes for patients and providers through Human
Understanding.”
In addition, The Governance Institute – a service of NRC Health
– will provide education, development tools, and resources to Bryan
Health’s administrative teams and trustees across the state.
About NRC Health
For more than 40 years, NRC Health (NASDAQ: NRC) has led the
charge to humanize healthcare and support organizations in their
understanding of each unique individual. NRC Health’s commitment to
Human Understanding® helps leading healthcare systems get to know
each person they serve not as point-in-time insights, but as an
ongoing relationship. Guided by its uniquely empathic heritage, NRC
Health’s patient-focused approach, unmatched market research, and
emphasis on consumer preferences are transforming the healthcare
experience, creating strong outcomes for patients and entire
healthcare systems. NRC Health is ranked #1 for Patient Experience
Improvement in the 2023 Best in KLAS report.
For more information, please email nrchealthpr@nrchealth.com, or
visit www.nrchealth.com.
About Bryan HealthBryan Health is
a Nebraska governed, nonprofit health system that
includes Bryan Medical Center, Kearney Regional Medical
Center, Grand Island Regional Medical Center, Crete Area Medical
Center, Merrick Medical Center, Bryan Physician Network, Bryan
Heart, Bryan Foundation, Bryan Health Connect and Bryan
Enterprises. Bryan College of Health Sciences educates 750
students in its undergraduate, graduate and completion programs. In
2022, Bryan’s team of more than 6,600 served more than 230,000
unique patients, performed more than 17,000 surgeries and delivered
4,500 babies.
For more information about Bryan Health, please contact Brad
Colee, senior media officer at (402) 481-8784.
Media
Contact: Stephanie
Schultz
Stephanie@tippingpointcomm.com262-370-1100
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