NRC Health Transitions Annual Healthcare Symposium to Virtual Format
July 28 2020 - 9:00AM
NRC Health, the leading provider of in-depth customer intelligence
in healthcare, is transitioning its 26th Annual NRC Health
Symposium, still scheduled for August 24-25, to a virtual setting
to ensure the health and safety of all participants amidst the
ongoing COVID-19 pandemic. With two days’ worth of
experience-focused sessions, this year’s Symposium will educate
attending healthcare professionals on how to deepen consumer
relationships by bringing more human understanding into healthcare,
which is needed now more than ever as the industry continues to
navigate a public health crisis. Attendees will gain actionable
advice on how to improve the healthcare consumer’s experience,
personalize care for many, improve communication with providers and
employees, and how to build and maintain consumer loyalty that
endures, long after the pandemic is over.
In addition to key members of NRC Health’s leadership team and
NRC Health customer organizations like Baycare, Floyd Medical
Center, Mission Health and Dayton Children’s Hospital, featured
speakers include Kai Wright, a Columbia University lecturer and
consulting partner at Ogilvy, who will discuss how to grow a brand
in a noisy world. Wendy Sue Swanson, pediatrician and author of
Mama Doc Medicine, will also lead a discussion on patient
experience and the future of healthcare.
“With the many changes and challenges brought on by COVID-19
these last few months, it’s clearer than ever that healthcare
leaders must prioritize patients and patient-provider relationships
on a deeper level,” said Helen Hrdy, Chief Growth Officer, NRC
Health. “While this year’s Symposium will be different in format,
we’re excited to bring the same caliber of content to our attendees
and arm them with actionable takeaways on personalizing care and
building lasting consumer loyalty at a time when they need it
most.”
The full Symposium agenda can be found here.
Winners of NRC Health’s Consumer Loyalty Awards, Excellence
Awards, Customer Approved Awards, Employee Approved Awards and the
Excellence in Human Understanding Award will also be announced
during a virtual reception on August 24.
Event registration for the 26th Annual Symposium is now open
with a discounted rate for NRC Health clients. For those unable to
attend live sessions, the full Symposium will be recorded and
available for later viewing.
About NRC Health For more than
39 years, NRC Health (NASDAQ: NRC) has been committed to achieving
human understanding and bringing healthcare organizations closer to
their customers than ever before by illuminating and improving the
key moments that define an experience and build trust. Guided by
their uniquely empathic heritage, proprietary methods, skilled
associates, and holistic approach, NRC Health helps its customers
design experiences that exceed expectations, inspire loyalty, and
improve well-being among patients, residents, physicians, nurses,
and staff.
For more information, email
info@nrchealth.com, or visit
www.nrchealth.com.
Press Contact Jennifer Lyle
Public Relations for NRC Health nrchealth@barokas.com
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