With Excellence in Action Awards, NRC Health recognizes outstanding service and engagement in long-term care and senior livin...
August 13 2018 - 7:00AM
Today, NRC Health has recognized over 600 exceptional long-term
care and senior living organizations with the 2018 Excellence in
Action awards. This honor, awarded exclusively to NRC Health
post-acute partners, recognizes organizations that achieve the
highest overall resident or employee satisfaction scores in the NRC
Health database–the largest source of long-term care and
senior-living satisfaction metrics in the nation.
“It’s NRC Health’s great pride to partner with organizations
that show such a strong commitment to service,” said Helen Hrdy,
Senior Vice President, Customer Success. “Their sense of mission,
and their ability to realize a compassionate vision of care, has
elevated them to peak performance in the long-term care and senior
living industry. They couldn’t be more deserving of this award, and
we’re thrilled to commend and congratulate them.”
To qualify for the award, skilled nursing, assisted living, and
independent communities must have conducted a customer or workforce
satisfaction survey in 2017. Winners must also have received a
minimum of 10 responses (achieving a response rate of at least 30
percent), and must have ranked within the top 10% of positive
reponses to one of two questions: “What is your recommendation of
this facility to others?” or “What is your recommendation of this
facility as a place to work?”
The list of 2018 Excellence in Action winning organizations is
available for download on the NRC Health website.
About NRC Health
NRC Health post-acute customer experience solutions help improve
quality in all long-term care and short-term stay settings,
including skilled nursing homes, assisted living communities,
independent living communities, and continuing-care retirement
communities.
NRC Health is focused on enabling human understanding across the
care journey. As long-term care providers continue to broaden their
offerings and align with hospitals and health systems for
plan-of-care transition partnerships, our post-acute customer
experience solutions open the door by demonstrating proactive
leadership in quality measurement and improvement.
NRC Health is headquartered in Lincoln, Nebraska. For more
information, call 1.800.388.4264, write to info@nrchealth.com, or
visit www.nrchealth.com.
Contact:
Kayla Lounsbery
Marketing Director
NRC Health
800-388-4264
klounsbery@nrchealth.com
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