Service providers can aid companies in
upgrading their existing infrastructure to take full advantage of
enterprise-wide analytics, ISG Provider Lens™ report says
Analytics initiatives across the European Union are providing
the foundation for comprehensive business and digital
transformations, according to a new research report published today
by Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm.
The 2023 ISG Provider Lens™ Analytics Services report for Europe
finds the analytics services market in Europe is gaining
significant traction. Demand is being driven by European
enterprises that recognize the imperative of adopting
enterprise-wide analytics. These firms are embracing cutting-edge
technologies, weaning off legacy systems, and instilling an overall
digital mindset and culture within the enterprise, the ISG report
says.
“European enterprises are facing significant challenges that
require them to embrace an innovation mindset and culture that
significantly pushes them to invest in digital capabilities,
analytics and AI,” said Dorotea Baljević, ISG analytics lead in
EMEA. “Providers can help them shift their approach at a
considerably reduced cycle time.”
Enterprise analytics requires a substantial investment in
upgrading existing infrastructure, the ISG report says. This
involves careful engineering and integration of data assets,
meticulous planning and technical expertise to ensure the upgraded
infrastructure supports all the functionalities of analytics tools
and provides the necessary foundation for data-driven
decision-making.
Employing historical data and trends to forecast future
infrastructure needs and associated costs can assist in better
budgeting and planning, the report says.
“Chief Digital Officers are looking for solutions to help
prioritize data-centric initiatives and align them with enterprise
business objectives,” said Jan Erik Aase, partner and global
leader, ISG Provider Lens Research. “Service providers can equip
enterprises with the necessary foundation to build a robust AI
strategy utilizing their IP assets such as accelerators, frameworks
and platforms powered by digital technologies like AI/ML, deep
learning, NLP and computer vision.”
The report also examines how enterprises are actively adopting
data fabric and data mesh approaches in a strategic shift toward
more decentralized and scalable data architectures.
The 2023 ISG Provider Lens™ Analytics Services report for Europe
evaluates the capabilities of 61 providers across eight quadrants:
Data Science Services – Large Market, Data Science Services – Mid
Market, Data Science Services – Specialist, Data Engineering
Services – Large Market, Data Engineering Services – Mid Market,
Data Engineering Services – Specialist, Data Management Services –
Large Market and Data Management Services – Mid Market.
The report names Accenture, Capgemini, Cognizant, Deloitte,
HARMAN Digital Transformation Solutions, HCLTech, Infosys, Mphasis,
Orange Business, Persistent Systems, TCS, Tech Mahindra, Virtusa
and Wipro as Leaders in three quadrants each, while Alexander
Thamm, Fractal, Hexaware, Quantiphi, Reply, Tiger Analytics and
Tredence are named as Leaders in two quadrants each. CGI is named
as a Leader in one quadrant.
In addition, NTT Data is named as a Rising Star — a company with
a “promising portfolio” and “high future potential” by ISG’s
definition — in three quadrants, while ITC Infotech and MathCo are
named as Rising Stars in two quadrants each.
A customized version of the report is available from Orange
Business.
The 2023 ISG Provider Lens™ Analytics Services report for Europe
is available to subscribers or for one-time purchase on this
webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Brazil,
the U.K., France, Benelux, Germany, Switzerland, the Nordics,
Australia and Singapore/Malaysia, with additional markets to be
added in the future. For more information about ISG Provider Lens
research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,600
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240130021560/en/
Press Contacts:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Philipp Jaensch, ISG +49 151 730 365 76
philipp.jaensch@isg-one.com
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