ibex Honduras Continues to Grow; Hiring 500 New Agents
August 25 2022 - 9:00AM
ibex (NASDAQ: IBEX), a leading global provider of business process
outsourcing (BPO) and customer engagement technology solutions,
today announced it has won several new client accounts and is
hiring 500 new customer service agents in Honduras. ibex’s customer
experience delivery center is located in the Novacentro Mall at
Centro Comercial Los Próceres, entre Boulevard Morazán y Avenida La
Paz.
“ibex is pleased to announce that it is once again expanding its
operations in Honduras and hiring 500 new agents to support several
new programs—including an award-winning leader in the lodging
industry,” said Luis Anleu, Director of Operations in Honduras,
ibex. “At ibex, we deliver amazing customer experiences for some of
the world's leading brands. We are focused on expanding our
business in the region and making it a top BPO location in Latin
America. Our commitment to providing our contact center agents
a great employee experience is a key component of our winning
culture. We focus on developing our employees and helping them
reach the next step in their careers - now is the perfect time to
begin your career with ibex.”
Named Best Workplace in Central America and The Caribbean in
2021 by Great Place to Work, ibex offers highly competitive
compensation and best-in-class benefits, including full private
medical insurance. New hires have access to industry-leading
training and development programs to help them succeed and build
their skills to advance in their careers. Across nine sites in
the region, more than 85 percent of ibex managers started their
careers as agents.
Since opening its site in the heart of Tegucigalpa last year,
ibex has positively impacted the local economy with hundreds of new
jobs and by giving back to the community. ibex recently celebrated
the 5th anniversary of ibex Cares, its philanthropic program that
supports local communities where the company operates. In Honduras,
ibex Cares has donated food, medical, and cleaning supplies to Casa
Hogar Bencaleth to help children in need.
To join the winning ibex team, job seekers are encouraged to
stop by our office in Novacentro Mall (7th floor) from 8 a.m. to 5
p.m. Monday to Friday, or go to https://honcareers-ibex.icims.com
to apply online. Follow @ibexhonduras on Instagram and
Facebook.
About ibex ibex delivers innovative
business process outsourcing (BPO), smart digital marketing, online
acquisition technology, and end-to-end customer engagement
solutions to help companies acquire, engage, and retain valuable
customers. Today, ibex operates a global CX delivery center model
consisting of 34 operations facilities around the world, while
deploying next-generation technology to drive superior customer
experiences for many of the world’s leading companies across
retail, e-commerce, healthtech, fintech, utilities and
logistics.
ibex leverages its diverse global team of over 30,000 employees
together with industry-leading technology, including its Wave X
platform, to manage nearly 200 million critical customer
interactions, adding over $2.2B in lifetime customer revenue each
year and driving a truly differentiated customer experience. To
learn more, visit our website at ibex.co and connect with us on
LinkedIn.
Media Contact:Dan
Burrisibexdaniel.burris@ibex.co
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