In today’s business environment, globalization has become a
driving force and source for generating growth. How companies are
responding to the increased opportunities and complexity of a
global economy was the focus of The Hackett Group's 2011 North
American Best Practices Conference, “Accelerating Global Growth,”
at the InterContinental Hotel in Atlanta May 11-12.
The Hackett Group (NASDAQ: HCKT), a global strategic business
advisory and operations improvement consulting firm, is a leader in
best practice advisory, business benchmarking, and transformation
consulting services including strategy and operations, working
capital management, and globalization advice.
This year’s Best Practices Conference brought together speakers
from nearly two dozen of the world’s most successful companies,
including CEOs, CFOs, CIOs, and leaders in procurement, human
resources, and global business services from Dow, Fidelity, Kohler,
The Walt Disney Company, Thomson Reuters, and others. Denver
Broncos Quarterback and Heisman Trophy Winner Tim Tebow was also a
featured special guest speaker at the conference.
The invitation-only event, which was attended by over 200
senior-level executives from the world’s most respected brands,
also featured Hackett insights into the development of world-class
transformation strategies and performance levers for Global 1000
companies. Hackett leadership offered previews of the company’s
latest research detailing the cross-functional performance of
world-class and typical companies in terms of spending, staffing,
economic return, and other key efficiency and effectiveness
metrics.
At the conference, The Hackett Group also offered a live
demonstration of The Hackett Performance Exchange™, a new automated
measurement system designed to accelerate companies’ journeys to
world-class performance. The Hackett Group Performance Exchange is
a breakthrough performance intelligence solution that automatically
extracts data from ERP systems and benchmarks results to produce
actionable insights - faster and at a fraction of the cost and
effort involved in building a custom solution.
“Economies around the world have become more integrated, and
increasingly the flow of ideas, capital and goods is transcending
borders. Globalization has become a driving economic force and a
key source for generating growth,” explained The Hackett Group
Chairman & Chief Executive Officer Ted Fernandez. “This
increasingly competitive global marketplace has reduced the
interval between seeing an opportunity and making the operational
changes necessary to respond effectively to it. As a result,
organizations have transformed their operating models and
performance management capabilities to anticipate and adjust
rapidly to the demands of global business.
“The 2011 Best Practices Conference featured an array of
companies that have effectively addressed the challenges of a
global business platform, while still addressing the operating
variations required in established and emerging markets,” explained
Mr. Fernandez. “Our goal was to prompt thought-provoking and
engaging conversations, and enable attendees to come away with new
ideas and approaches to implement and specific recommendations for
accelerating growth within their organizations while also
maintaining a globally competitive cost structure.”
The following executives presented at the conference:
Air Products, Wayne Mitchell, VP Global Business Support
Services
Multifunctional Shared Services: How Air Products transformed
its end-to-end, global transactional processes
Alcoa, Christie Breves, Chief Procurement Officer
Driving value from the supply chain through global processes,
technology
Covidien, Stephen Rondeau, VP Global HR Business Processes
& Systems Management
A Fresh Start: Covidien’s change management evolution
Cummins, Bruce Carver, VP Cummins Business Services &
CIO
The Service-Oriented CIO: The evolving role of IT
Dow, David E. Kepler, EVP Business Services, Chief
Sustainability Officer & CIO
Globalization: A driving force, source for growth and perceived
threat
Fidelity, Brian Johnson, EVP HR
Facing Uncertainty: How Fidelity leveraged its culture to enable
growth
Hasbro, Denise Clark, CIO
Partnership for Profit: Building the IT vision at Hasbro
HP, Michael Bordoni, VP Finance Strategy &
Transformation
Delivery Excellence: HP’s journey to world-class finance
performance
Kohler, Jeffrey P. Cheney, SVP Finance & CFO
Global vs. Local: How Kohler got the balance right
Pitney Bowes, Jeff Jacobson, GM & VP Finance Global
Accounting Operations
From Single to Multifunction: How Pitney Bowes expanded its
global support services
Solo Cup, George Chappelle, COO
Integrated Business Planning: Moving finance from “reporting”
numbers to “making” numbers
The Walt Disney Company, Rick Wertsching, VP Sourcing and
Procurement, Disney Theme Parks & Resorts
The Disney Way: Delivering the goods for a high-impact customer
experience
Thomson Reuters, Carl Tobiasen, SVP & GM of Global
Business Services
Thomson Reuters, Pradeep Lankapalli, VP GBS
Operations
Going Global: How Thomson Reuters established and optimized its
global business services structure
Unilever, John Transier, VP Finance for Enterprise
Support
Micro Business vs. Multinational: How Unilever supports its
varied customer base
Unisys, Peter Mares, VP Finance Operations
Going Global: How Unisys moved from multinational to global
operations
Verizon, Connia Nelson, SVP HR
Verizon’s Journey: Employee engagement in a changing world
More information on The Hackett Group’s 21th Best Practices
Conference is available online at:
http://www.thehackettgroup.com/events/bestpractices2011/
About The Hackett Group, Inc.
The Hackett Group (NASDAQ: HCKT), a global strategic business
advisory and operations improvement consulting firm, is a leader in
best practice advisory, business benchmarking, and transformation
consulting services including strategy and operations, working
capital management, and globalization advice.
Utilizing best practices and implementation insights from more
than 5,000 benchmarking engagements, executives use The Hackett
Group's empirically-based approach to quickly define and implement
initiatives to enable world-class performance. Through its REL
group, The Hackett Group offers working capital solutions focused
on delivering significant cash flow improvements. Through its
Archstone Consulting group, The Hackett Group offers Strategy &
Operations consulting services in the Consumer and Industrial
Products, Pharmaceutical, Manufacturing and Financial Services
industry sectors. Through its Hackett Technology Solutions group,
The Hackett Group offers business application consulting services
that help maximize returns on IT investments. The Hackett Group has
completed benchmark studies with 2,700 major corporations and
government agencies, including 97% of the Dow Jones Industrials,
73% of the Fortune 100, 73% of the DAX 30 and 50% of the FTSE
100.
More information on The Hackett Group is available: by phone at
(770) 225-7300; by e-mail at info@thehackettgroup.com.
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