Freshworks Unveils Freshstack to Fuel Startup Growth
November 11 2021 - 8:00AM
Freshworks Inc. (NASDAQ: FRSH), a leading software company
empowering businesses to delight their customers and employees,
today at Refresh announced Freshstack -- a customer relationship
management (CRM) suite built for the unique needs of startups that
unifies customer support, sales and marketing teams. The product
bundle helps startups personalize marketing to generate pipeline,
deliver effortless omnichannel service and grow faster, at an
affordable price point that's easy to deploy and manage.
Research shows that the biggest-ticket purchase in the typical
startup toolkit is a CRM application. When the second most common
reason a startup fails is because they run out of cash, avoiding
overpaying for legacy software is a top priority for any
early-stage company.
“Startup founders should ensure that their developers are
focused on building their core technology, not babysitting their
CRM stack,” said Girish Mathrubootham, CEO and founder of
Freshworks. “From day one, Freshworks has built products
that democratize access to modern, easy-to-use software. Freshstack
builds on that commitment by helping the titans of tomorrow get
going faster today.”
Today, 20% of the world’s unicorns use Freshworks products to
delight their customers and employees -- and companies like
Databricks, Klarna, BrowserStack and Chargebee implemented
Freshworks years before reaching that status. After strong product
adoption within this fast growth cohort, Freshworks launched a
dedicated Startup Program in 2019, which has helped more than 2,500
startups with critical resources, mentorship and community.
Freshstack combines three Freshworks products: Freshdesk®, an
omnichannel customer support solution, Freshsales® and
Freshmarketer®. The combination of Freshworks applications helps
give startups what they need to instantly get up and running with a
CRM platform that attracts new customers, builds lasting
relationships with existing users and scales as their customer base
grows. Companies can get going with up to $3,000 in credits for
Freshstack, as part of the Freshworks Startup Program.
Freshstack is easy to onboard and configure and includes:
- Freshdesk: an omnichannel customer support solution with a new
unified inbox and collaboration functionality across support, sales
and marketing teams, to help businesses resolve issues faster.
- Freshsales: a unified sales intelligence solution with
context-driven forecasting and pipeline management.
- Freshmarketer: marketing automation software that enables
AI-driven lead generation, email personalization and send
optimization.
- Access to the Freshworks Marketplace with hundreds of apps to
customize the CRM suite to their needs.
“Companies who want to build for the future can't win using
software of the past. A well-designed, scalable technology stack is
critical for the growth and efficiency of a startup - and this is
true for all stages. Organizations like Freshworks help founders
around the world get access to resources that help them scale from
day one - and at every step of their company-building
journey,” said Rajan Anandan, MD, Sequoia
India.
Co-founder and CEO of Chargebee, Krish
Subramanian said, “From early stage startup to unicorn,
we’ve relied on Freshdesk, Freshmarketer and Freshsales to support
our growth.Putting all three of these Freshworks apps together as
one unified Freshstack is a great addition to the value Freshworks
provides startups and will be life changing for the next
generation.”
To learn more about Freshstack visit:
https://www.freshworks.com/company/partners/startup-program/freshstack/
About FreshworksFreshworks makes it fast and
easy for businesses to delight their customers and employees. We do
this by taking a fresh approach to building and delivering software
that is affordable, quick to implement, and designed for the end
user. Headquartered in San Mateo, California, Freshworks has a
dedicated team operating from 13 global offices to serve 50,000+
customers including Bridgestone, Chargebee, Delivery Hero, ITV,
Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. For more
information visit www.freshworks.com.
© 2021 Freshworks Inc. All rights reserved. Freshworks,
Freshdesk, Freshservice and the associated logos are trademarks or
registered trademarks of Freshworks Inc. All other company, brand
and product names may be trademarks or registered trademarks of
their respective companies.
Media Contact: Jayne
Gonzalezpr@freshworks.com
Freshworks (NASDAQ:FRSH)
Historical Stock Chart
From Jun 2024 to Jul 2024
Freshworks (NASDAQ:FRSH)
Historical Stock Chart
From Jul 2023 to Jul 2024