AUSTIN, Texas, Oct. 2, 2018 /PRNewswire/ -- Modern fleet
management platform Dealerware, today announced that it has become
a participant in the CDK Global Partner Program, a partnership that
will allow service departments to gain critical efficiencies that
increase fleet utilization, customer satisfaction and
profitability. As a member of one of the largest third-party
partner programs in the industry, Dealerware is now part of the
marketplace of applications and integration choices, CDK Global,
Inc. (Nasdaq: CDK), a leading enabler of end-to-end
automotive commerce, developed to help automotive dealers
succeed.
While, Dealerware customers have reported that, loaner fleets
are one of the most immediate and abundant sources of profitability
at the dealership today, service departments must be able to
maximize program efficiency, while delivering an exceptional
customer experience, to be able to fully realize those profits.
"One of the biggest levers that service departments can use for
better profitability is the ability to reduce the length of the
loan and increase the utilization of their loaner fleet," said
Russell Lemmer, general manager and
executive vice president, Dealerware. "The integration with CDK
technology will allow Dealerware to instantly know when repair
orders are complete and automatically communicate that information
to customers via a convenient text message. By increasing fleet
utilization, dealers can achieve new levels of service ROI by using
fewer vehicles or doing more with their existing fleet, which is a
real game-changer."
An end-to-end, digital solution continues to be one of the
quickest ways to save time and reduce friction for both the
dealerships and customers. By leveraging automation and real-time
insights, the Dealerware and CDK integration can reduce the length
of time a customer keeps a loaner car by 20-30 percent on average,
while communicating in line with customers' preferences.
"We're very pleased to introduce Dealerware as the newest member
of the CDK Global Partner Program," said Howard Gardner, vice president and general
manager, CDK Data Services. "Dealerware is a welcome addition to
our vibrant program that provides dealers with a range of partner
choices and the assurance that their programs can be seamlessly
integrated with our applications."
The CDK Global Partner Program provides its partners with access
to a diverse CDK ecosystem through the ability to integrate with a
range of CDK applications, as well as with CDK dealer websites.
About the CDK Global Partner Program
The CDK Partner
Program now numbers more than 430 partner companies and 600 unique
applications auto dealers can use to run their businesses. As part
of the CDK ecosystem, the CDK Partner Program provides data and
workflow integration to a wide range of third parties, OEMs and
dealers. For a full list of partners and applications available
through the program, visit cdkglobal.com/us/partners-list.
About Dealerware
Dealerware is modern fleet management
for the modern retailer. Dealerware streamlines the
difficult-to-master task of fleet management at automotive
dealerships, whether they need to better manage loaner car
operations, subscription programs or even hybrids of each. Today's
service loaner fleets are designed to elevate the customer
experience, but often create inefficacies, ballooning costs and
frustrations for dealerships and customers. By taking a
mobile-first, connected approach, Dealerware decreases contract
time by upwards of 90%, allowing service departments to delight
customers by getting them on the road quickly and painlessly; while
saving dealers hundreds of thousands of dollars a year by
eliminating costs and creating efficiencies. Today, Dealerware
is managing tens-of-thousands of vehicles for hundreds of
dealerships; working with 9 of the top 10 public auto groups and
eighteen OEM brands. For more information, please visit
Dealerware.com.
About CDK Global
With more than $2 billion in revenues, CDK Global (Nasdaq: CDK)
is a leading global provider of integrated information technology
and digital marketing solutions to the automotive retail and
adjacent industries. Focused on enabling end-to-end automotive
commerce, CDK Global provides solutions to dealers in more than 100
countries around the world, serving approximately 30,000 retail
locations and most automotive manufacturers. CDK solutions automate
and integrate all parts of the dealership and buying process from
targeted digital advertising and marketing campaigns to the sale,
financing, insuring, parts supply, repair, and maintenance of
vehicles. Visit cdkglobal.com.
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SOURCE Dealerware