The 46 Kiosk is ADA Height Compliant and
Incorporates Adjustable Screen Size and Advanced Audio Assistance
Features
Cantaloupe, Inc. (NASDAQ: CTLP), a digital payments and
software services company that provides end-to-end technology
solutions for self-service commerce, is leading the way toward
accessibility in the industry with The 46 kiosk (The 46),
developed by Three Square Market (32M), a recent acquisition
of Cantaloupe, Inc.
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Cantaloupe, Inc., is leading the way for
accessibility with The 46 kiosk (shown on the right), named for its
large 46-inch screen size that is fully ADA compliant for
individuals with mobility challenges or in a wheelchair and/or
those with vision impairment. (Photo: Business Wire)
The 46 kiosk — named for its large 46-inch screen size — is
fully compliant to The Americans with Disabilities Act (ADA) height
standards, with a button that drops the screen to an accessible
height for individuals with mobility challenges or those in a
wheelchair. The kiosk also features built-in speakers, an audio
jack and braille overlay for blind and low-vision users. The 46
comes built into a custom cabinet fixture for a smooth and seamless
look.
“Cantaloupe is committed to making our kiosks and platform more
accessible for all, and we are excited to build on the
accessibility work that 32M started,” noted Jeff Dumbrell, CRO of
Cantaloupe, Inc. “For companies, accessibility can be the deciding
factor for what type of kiosk to use in their space, and having one
of the most accessible kiosks in the industry is a big
differentiator for our customers when they are responding to RFPs.
The 46 really is a game-changer.”
While Cantaloupe offers accessibility features on other kiosks,
The 46 is the only kiosk in the micro market industry that has an
ADA-compliant height button for wheelchair access. Additionally,
the kiosk has fully integrated audio and visual accessibility
features for those with vision impairments.
“Low vision individuals and those with complete vision loss love
The 46,” said Chris Ingram, an accessibility expert and founder of
Argh Accessibility, a technology consulting firm that worked with
32M in creating The 46 and continues to work with Cantaloupe.
Ingram is considered the foremost expert on technology for the
visually impaired community, and he has been working for several
years to ensure that all aspects of its self-service technology,
mobile apps, kiosks and administrative software meet or exceed
local, state and federal ADA requirements. “With training, we’ve
found that high level screen reader users can be as fast as a
sighted person when using the kiosk.”
“A lot of companies are interested in incorporating
accessibility into their machines, but halt that work when they
realize how much time and effort it takes,” observed Ingram. “32M
took the initiative to learn how a blind person used their kiosk
and then took the time to implement what they learned. I’m excited
to see how Cantaloupe will use that knowledge and make sure
accessibility is embedded more easily into future products.”
Cantaloupe continues to build on its strong base of blind and
low-vision operators and The 46 is another product that meets those
needs. For these customers, having accessible kiosks in their micro
market locations also ensures they can successfully serve everyone,
regardless of ability.
“The size of the screen is a large plus,” said Patrick Martin,
president and owner of Live Better Marketplace in Tallahassee,
Florida. “I have customers of all ages, and for anyone over 40, the
large screen is just better for their eyes. It's also very easy for
them to use.” Martin noted that while only a handful of his
customers need the accessibility features, he himself has a central
vision loss and is a Florida Business Enterprise Program (BEP)1
participant, so having an accessible kiosk is very important to
him.
Other customers echo Martin’s experience with The 46. Jessie
Brooks, who manages a micro market location serving 12,000
customers at the Bolling Air Force Base in Washington, DC, has had
The 46 kiosk installed since February 2021. Brooks shared that
customers have been able to use the kiosk easily and she likes that
it moves so that wheelchair users can also access the kiosk.
“The success we’ve had with The 46 illustrates how prioritizing
accessibility in the product design process creates an overall
superior experience for everyone. The team at Cantaloupe is
committed to refining our accessibility features to continue
supporting our customers' needs today and into the future,” noted
Dumbrell.
To learn more about The 46 kiosk by Cantaloupe, visit
cantaloupe.com. To see a video of The 46 in action, visit
https://bitly.cantaloupe.com/3YLit55.
About Cantaloupe, Inc.
Cantaloupe, Inc. is a software and payments company that
provides end-to-end technology solutions for self-service commerce.
Cantaloupe is transforming the self-service industry by offering
one integrated solution for payments processing, logistics, and
back-office management. The company’s enterprise-wide platform is
designed to increase consumer engagement and sales revenue through
digital payments, digital advertising, and customer loyalty
programs, while providing retailers with control and visibility
over their operations and inventory. As a result, customers ranging
from vending machine companies to operators of micro markets, car
charging stations, laundromats, metered parking terminals, kiosks,
amusements, and more can run their businesses more proactively,
predictably, and competitively. To learn more about Cantaloupe,
Inc., visit cantaloupe.com, explore the Cantaloupe Blog, listen to
the podcast UR Tech Insiders, or follow via LinkedIn, Twitter,
Facebook, Instagram or YouTube.
1 Business Enterprise Program (BEP) was created by the U.S.
Congress under the Randolph Sheppard Act of 1936 to give priority
to blind vendors who want to operate food service facilities in
federal and state government buildings. BEP programs are currently
offered in all 50 states and several U.S. territories.
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version on businesswire.com: https://www.businesswire.com/news/home/20230215005298/en/
Jenifer Howard | 202-273-4246 jhoward@jhowardpr.com
media@cantaloupe.com
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