AMAC’s Call Center Solutions Awarded Three Year, $3M Contract for Pharmaceutical Communications Services
May 23 2011 - 8:45AM
Business Wire
American Medical Alert Corp. (NASDAQ: AMAC) a provider of
healthcare communication services and advanced telehealth
monitoring technologies, today announced that its Telephony Based
Communication Services (“TBCS”) was awarded a three year,
pharmaceutical brand support and clinical contact communications
contract for an internationally recognized, top ten pharmaceutical
manufacturer. This large scale award will entail end to end brand
support communications for four brands. AMAC was chosen through a
competitive process for its proven ability to exceed brand goals on
inaugural, as well as current projects performed for this Fortune
500 Company. The award is expected to generate approximately three
million dollars in revenue over the term of the contract.
Jack Rhian, AMAC’s President and Chief Executive Officer
explained, “This award confirms the core value proposition of
AMAC’s pharmaceutical support offerings. Our team’s holistic
approaches to service development, quality and customer
satisfaction have been authenticated by this award as a replicable
model of service delivery and revenue growth. We anticipate the
trend towards increased utilization of pharmaceutical
communications to further brand awareness and market penetration
will continue and that AMAC’s proprietary service model will be in
demand by many other pharmaceutical brands seeking to achieve their
objectives through AMAC’s unique approach.
About American Medical Alert Corp.
AMAC is a healthcare communications company dedicated to the
provision of support services to the healthcare community. AMAC's
product and service portfolio includes Personal Emergency Response
Systems (PERS) and emergency response monitoring, electronic
medication reminder devices, disease management monitoring
appliances and healthcare communication solutions services. AMAC
operates nine US based communication centers under local trade
names: HLINK OnCall, North Shore TAS, Live Message America, ACT
Teleservice, MD OnCall, Capitol Medical Bureau, American
MediConnect, Alpha Message Center and Phone Screen to support the
delivery of high quality, healthcare communications.
Forward Looking Statements
This press release contains forward-looking statements that
involve a number of risks and uncertainties. Forward-looking
statements may be identified by the use of forward-looking
terminology such as "may," "will," "expect," "believe," "estimate,"
"anticipate," "continue," or similar terms, variations of those
terms or the negative of those terms. Important factors that could
cause actual results to differ materially from those indicated by
such forward-looking statements are set forth in the Company's
filings with the Securities and Exchange Commission (SEC),
including the Company's Annual Report on Form 10-K, the Company's
Quarterly Reports on Forms 10-Q, and other filings and releases.
These include uncertainties relating to government regulation,
technological changes and product liability risks.
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