Microlog Wins Contract From Aberdeen Proving Ground for Service First(R) Upgrade
October 17 2008 - 8:00AM
Marketwired
Microlog Corporation (PINKSHEETS: MLOG), a Germantown, Maryland
based technology leader in Integrated Voice Response (IVR) and
Computer Telephony Integration (CTI) solutions for the Government,
Healthcare and lotteries has been awarded a contract from the
Aberdeen Proving Ground (APG) to upgrade their patient appointment
system at Kirk U.S. Army Health Clinic. Based in Maryland, APG is
home to 66 tenants and a host of satellite activities.
The contract calls for a system upgrade and expansion, along
with the addition of Microlog's TeleReminder?, a multimedia
outbound follow-up, reminder and messaging service, and the
Automated Prescription Refill System�, a prescription refill
service available 24 hours a day, seven days a week on the web or
by phone. Additionally, Microlog will also be adding Laboratory and
Radiology Results capabilities and configurations to support a
number of wellness initiatives.
Among the major tenants of APG are the U.S. Research,
Development and Engineering (RDECOM) , U.S. Army Ordnance Center
and Schools, U.S. Army Developmental Test Command, U.S. Army
Aberdeen Test Center, U.S. Army Center for Health Promotion and
Preventive Medicine, Northeast Region Civilian Personnel Operations
Center, U.S. Army Medical Research Institute of Chemical Defense,
U.S. Army Chemical Materials Agency and major elements of the Army
Research Laboratory.
About Microlog
Microlog Corporation designs, implements and services patented
software applications that enhance the productivity of the customer
contact center experience, as well as providing consultation on a
variety of system integration options. The company's services
encompass the migration of e-commerce into the traditional call
center environment by Web enablement. Microlog's award winning
products support this Web enablement, as well as supporting all
inbound and outbound media, telephone, e-mail, fax, and Web for
contact centers.
For further information about Microlog's products and solutions,
please contact: Janet Turner VP of Sales and Marketing 301.540.5514
email: Email Contact
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