WNS Recognized as a ‘Leader’ in the U.S. for Intelligent Business Automation by ISG
May 02 2022 - 8:00AM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
Business Process Management (BPM) solutions, today announced that
it has been recognized as a ‘Leader’ in Intelligent Business
Automation by ISG in their 2021 Provider LensTM Quadrant Report for
Intelligent Automation Solutions & Services in the US, and a
‘Rising Star’ in the UK.
ISG highlights WNS’ comprehensive portfolio of offerings across
the entire automation lifecycle which leverages domain knowledge,
onshore digital transformation consulting capabilities, and a
robust technology partnership ecosystem. It also cites WNS’
solutioning through low-code, RPA tools and platforms, IoT,
advanced Optical Character Recognition (OCR), machine learning,
blockchain, and other advanced AI and cognitive capabilities. ISG
notes that WNS’ domain-led hyperautomation suite comprising both
industry and point solutions helps accelerate the adoption of
process automation and its scaling at the enterprise level. The
analyst firm also highlights WNS’ consistent efforts to help
clients manage process complexity and create scalability by
leveraging domain expertise, flexible commercial models, and
intelligent automation enablement platforms.
“Intelligent automation is more than just automating repetitive
tasks to bring down costs or create efficiencies. It is also about
applying data, human-centered design thinking, and purpose to power
high-impact outcomes. At WNS, we leverage our deep domain
expertise, proven analytical expertise and comprehensive suite of
intelligent automation solutions to help our clients unlock higher
value from their digital investments,” said Keshav R. Murugesh,
Group CEO, WNS.
“WNS holistic approach to carry out transformation assessments
using proprietary process intelligence frameworks, co-create
solutions with customers leveraging innovation labs, and implement
using an agile/DevOps based '4D Delivery' methodology
differentiates WNS from its competitors. An automation-first
approach, expanding partners and new partnerships with niche
automation providers, creating digital labs, showcasing thought
leaderships, nurturing talent etc. highlights the strong vision and
commitment for its automation portfolio,” said Mukesh Ranjan,
Senior Analyst, ISG.
WNS’ Intelligent Automation TRACTM combines platform-led
enterprise automation, Robotic Process Automation (RPA), advanced
OCR / Intelligent Data Processing (IDP), digital virtual
assistants, AI and ML with deep domain knowledge to transform
business delivery models. WNS’ suite of domain-specific solutions
under the WNS TRACTM umbrella include an IDP solution called
WNS MalkomSM for automating shipping and logistics
documentation, WNS Verifare PlusSM for fare auditing to
identify discrepancies in receipts for airlines, WNS
TrackboxSM for providing automation solutions to healthcare
providers and the WNS CollecTRACSM accounts receivable
solution.
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process
Management (BPM) company. WNS combines deep industry knowledge with
technology, analytics, and process expertise to co-create
innovative, digitally led transformational solutions with over 400
clients across various industries. WNS delivers an entire spectrum
of BPM solutions including industry-specific offerings, customer
experience services, finance and accounting, human resources,
procurement, and research and analytics to re-imagine the digital
future of businesses. As of March 31, 2022, WNS had 52,081
professionals across 54 delivery centers worldwide including
facilities in China, Costa Rica, India, the Philippines, Poland,
Romania, South Africa, Spain, Sri Lanka, Turkey, the United
Kingdom, and the United States.
For more information, visit www.wns.com or follow us on
Facebook, Twitter, LinkedIn, and Instagram.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
Safe Harbor Provision
This document includes information which may constitute
forward-looking statements made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995,
the accuracy of which are necessarily subject to risks,
uncertainties, and assumptions as to future events. Factors that
could cause actual results to differ materially from those
expressed or implied are discussed in our most recent Form 20-F and
other filings with the Securities and Exchange Commission. WNS
undertakes no obligation to update or revise any forward-looking
statements, whether as a result of new information, future events,
or otherwise.
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version on businesswire.com: https://www.businesswire.com/news/home/20220429005318/en/
Investors: David Mackey EVP–Finance & Head of
Investor Relations WNS (Holdings) Limited +1 (646) 908-2615
david.mackey@wns.com
Media: Archana Raghuram Global Head – Marketing
& Communications and Corporate Business Development +91 (22)
4095 2397 archana.raghuram@wns.com ; pr@wns.com
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