WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
Business Process Management (BPM) solutions, today announced that
it has been named a ‘Leader’ by Information Services Group (ISG) in
multiple categories of their 2021 ISG Provider Lens™ Insurance BPO
Services Quadrant Reports. In the U.S., WNS was recognized as a
‘Leader’ in Life and Retirement (L&R), Property and Casualty
(P&C), and Life & Retirement TPA. WNS also received
‘Leader’ status for P&C BPO services in Australia.
“Accelerating digital transformation initiatives continues to be
a key focus area for all industries, including insurance. Today,
global insurers are increasingly looking to address their changing
business requirements across the entire value chain including
strategic functions such as underwriting, claims, policy
administration and actuarial. As partners and co-creators, WNS is
leveraging our deep domain expertise, digital offerings powered by
AI, ML, and IoT, advanced analytics capabilities, and
transformational solutions to help our customers transition into
the digital future with confidence,” said Keshav R. Murugesh, Group
CEO, WNS.
In the U.S. L&R quadrant, ISG has cited WNS’ modular
ecosystem which supports end-to-end digital transformation across
all functional areas through a suite of digital and analytics
solutions, hyperautomation, and strong platform partnerships as key
strengths.
WNS’ deep domain expertise across personal, commercial and
specialty lines, its unique insurance-in-a-box (InVog) offering,
and ability to drive transformation across the underwriting and
claims value chains contributed to its ‘Leader’ status in the U.S.
P&C sector. The report also highlights the company’s ability to
work as a strategic transformation partner and “co-create” new
digital models as key differentiators.
In the U.S. Life & Retirement TPA services category, WNS’
proprietary insurance-in-a-box (InVog) BPaaS solution that extends
across the entire life insurance value chain, optimized delivery
including a combination of onshore and offshore capabilities, and
innovative engagement models contributed to WNS’ leadership
spot.
In Australia, WNS’ domain experience, strong client portfolio,
and breadth of service offerings covering end-to-end P&C
processes were highlighted in the report. Additionally, WNS’
long-standing presence in the Australian P&C insurance services
segment, strong workforce focused on the Australian market, and
ability to deliver high-impact outcomes for clients have made WNS
the leading provider according to ISG.
"WNS comes to market with strong capabilities, well-developed
solutions and an end-to-end ecosystem well aligned with insurers’
evolving priorities to enhance customer experience, leverage
analytics for competitive advantage and digitally transform at the
enterprise level. The provider acts as a true operational and
transformation partner, helping both L&R and P&C carriers
achieve their strategic objectives," says Peggy Bresnick Kendler,
the report's lead analyst and author for the U.S.
“WNS has built a strong portfolio of Australian clients in the
P&C market, making Australia a focal point of its global
operations,” says Angus Macaskill, the report's lead analyst and
author for Australia.
WNS partners with more than 55 global insurers, re-insurers,
brokers and InsurTech companies to accelerate digital
transformation. On an annual basis, the company manages more than
30 million claims transactions representing approximately $13
billion USD in spend, and over 10 million underwriting
transactions. WNS’ deep industry knowledge, leading-edge technology
and analytical solutions, and integrated digital operating models
help insurers scale faster and respond to changing market
conditions.
Related links:
- U.S. Insurance Carriers Engage BPO Providers to Recover From
Pandemic
- Insurers in Australia Turn to BPO Providers to Improve Customer
Experience
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process
Management (BPM) company. WNS combines deep industry knowledge with
technology, analytics, and process expertise to co-create
innovative, digitally led transformational solutions with over 375
clients across various industries. WNS delivers an entire spectrum
of BPM solutions including industry-specific offerings, customer
experience services, finance and accounting, human resources,
procurement, and research and analytics to re-imagine the digital
future of businesses. As of December 31, 2021, WNS had 49,610
professionals across 55 delivery centers worldwide including
facilities in China, Costa Rica, India, the Philippines, Poland,
Romania, South Africa, Spain, Sri Lanka, Turkey, the United
Kingdom, and the United States.
For more information, visit www.wns.com or follow us on
Facebook, Twitter, LinkedIn, and Instagram.
Safe Harbor Provision
This document includes information which may constitute
forward-looking statements made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995,
the accuracy of which are necessarily subject to risks,
uncertainties, and assumptions as to future events. Factors that
could cause actual results to differ materially from those
expressed or implied are discussed in our most recent Form 20-F and
other filings with the Securities and Exchange Commission. WNS
undertakes no obligation to update or revise any forward-looking
statements, whether as a result of new information, future events,
or otherwise.
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version on businesswire.com: https://www.businesswire.com/news/home/20220328005965/en/
Investors: David Mackey EVP–Finance & Head of
Investor Relations WNS (Holdings) Limited +1 (646) 908-2615
david.mackey@wns.com
Media: Archana Raghuram Global Head – Marketing
& Communications and Corporate Business Development WNS
(Holdings) Limited +91 (22) 4095 2397 archana.raghuram@wns.com ;
pr@wns.com
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