WNS Launches a New Technology Suite for the Travel Industry
September 23 2015 - 2:31PM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a leading provider of
global Business Process Management (BPM) services, today
announced the launch of a next-generation technology solution suite
for the global travel and leisure industry.
This new set of offerings leverages high-end embedded analytics,
automation and web-based “on-demand” infrastructure to address
real-life business challenges such as travel disruption, revenue
recovery, interline fare audit and queue management. These
solutions cut across multiple sectors of the travel and leisure
vertical, including airlines, Online Travel Agencies (OTA), Travel
Management Companies (TMC), hotels, cruise lines and car rental
companies.
“The travel industry needs bold new ways of addressing
operational pain points and staying ahead of the curve. WNS is
delighted to announce the launch of a new suite of technology and
analytics-enabled solutions for the travel and leisure industry. We
believe that this solution suite born out of domain expertise and
experience with leading travel industry players will enable growth
strategies for businesses,” said Keshav R. Murugesh, Group CEO,
WNS.
The technology solution suite includes:
RePAX - An automated, on-demand, passenger experience
solution, which helps airlines and OTAs transform travel disruption
handling. It is an end-to-end customer experience solution that
re-books passengers in case of delayed or cancelled flights, and
automatically makes corresponding changes in their hotel booking,
calculates refunds, sends out instant status alerts to passengers
and airline companies during flight disruptions. RePAX re-books
passengers 25 times faster as compared to a manual process.
Q-Bay - A fully automated, hosted queue management
platform for multi-location, account and GDS environments. This
platform enables a single centralized view to the entire operations
spread across multiple geographies with real-time distribution of
work across centers dynamically to manage high-transaction volume
periods. Q-Bay drives efficiency, increases productivity and
reduces operational cost.
SmartPro – The first-of-its-kind fully-automated,
web-enabled proration engine that helps airlines make better
revenue management decisions. It is an SIS-compliant solution that
enables airline companies arrest leakage and improve interline
process efficiencies.
Verifare PlusSM - A comprehensive fare
audit platform with inbuilt high-end analytics that will
significantly transform the revenue recovery strategy for airline
companies. Verifare PlusSM not only plugs revenue leakages, but
also proactively helps prevent losses. It offers end-to-end audit
services across the ticket lifecycle for all types of fares sold
world-wide, through any type of distribution channel.
Click here to read more
WNS is a leading global Business Process Management company
catering to 200+ global clients by combining operational excellence
with deep domain expertise across key industry verticals, including
Travel & Leisure. Leveraging the company’s rich heritage as a
division of British Airways, today WNS is the world’s largest
specialist travel BPM company providing an end-to-end suite of
solutions for the travel industry. WNS is a trusted partner to many
leading global airlines, OTAs, TMCs, hotels, cruise lines and car
rental companies, delivering solutions for their transactional,
transformational and innovative needs.
Safe Harbor ProvisionThis
document includes information which may constitute forward-looking
statements made pursuant to the safe harbor provisions of the
Private Securities Litigation Reform Act of 1995, the accuracy of
which are necessarily subject to risks, uncertainties, and
assumptions as to future events. Factors that could cause actual
results to differ materially from those expressed or implied are
discussed in our most recent Form 20-F and other filings with the
Securities and Exchange Commission. WNS undertakes no obligation to
update or revise any forward-looking statements, whether as a
result of new information, future events, or otherwise.
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version on businesswire.com: http://www.businesswire.com/news/home/20150923005791/en/
Investor Contact:David MackeyCorporate SVP–Finance &
Head of Investor RelationsWNS (Holdings) Limited+1 (201)
942-6261david.mackey@wns.comorMedia Contact:Archana
RaghuramHead – Corporate CommunicationsWNS (Holdings) Limited+91
(22) 4095 2397archana.raghuram@wns.com ; pr@wns.com
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