Kantar Extends Contract with WNS for Market Research Support Services
August 01 2011 - 7:00AM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
Business Process Outsourcing (BPO) and Knowledge Process
Outsourcing (KPO) services, today announced renewal of its contract
with Kantar, a part of the WPP group. In the renewed
contract, WNS will focus on further strengthening the Market
Research Operations Center of Excellence that delivers a range of
market research operations, including survey programming, coding,
data processing/management and charting. The WNS team will also
provide support for production and hosting of live interviews in
market research through a team of application support professionals
and drive significant productivity enhancements using Six Sigma and
LEAN expertise.
“We are delighted to extend our partnership with WNS. The
company has a highly professional and experienced delivery team,
which clearly understands our project goals and requirements. This
has enabled us to realize significant cost efficiency and business
value operationally,” said Sharon Potter, CEO, Kantar
Operations.
“Our strengthened partnership with Kantar is indeed a matter of
pride for WNS. We believe this reinforces our client’s belief in
our expertise and solutions. Over the last five years, WNS has
helped Kantar build a strategic asset in the form of the Market
Research Operations Center of Excellence. Both partners will
continue to build on their capabilities to deliver world-class
services that will help the Kantar Group to outperform. With our
deep commitment towards ensuring operational and service
excellence, I believe we should see further success in this
relationship,” said Keshav R. Murugesh, Group CEO, WNS Global
Services.
WNS delivers a full range of business processes to support the
market research industry, including survey design and management,
data management, processing, presentation, report writing and
high-end marketing analytics.
About Kantar
Kantar is one of the world's largest insight, information and
consultancy groups. By uniting the diverse talents of its 13
specialist companies, the group aims to become the pre-eminent
provider of compelling and inspirational insights for the global
business community. Its 28,500 employees work across 100 countries
and across the whole spectrum of research and consultancy
disciplines, enabling the group to offer clients business insights
at each and every point of the consumer cycle. The group’s services
are employed by over half of the Fortune Top 500 companies.
For further information, please visit us at www.kantar.com.
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading global business
process outsourcing company. WNS offers business value to 200+
global clients by combining operational excellence with deep domain
expertise in key industry verticals including Travel, Insurance,
Banking and Financial Services, Manufacturing, Retail and Consumer
Packaged Goods, Shipping and Logistics and Healthcare and
Utilities. WNS delivers an entire spectrum of business process
outsourcing services such as finance and accounting, customer care,
technology solutions, research and analytics and industry specific
back office and front office processes. WNS has over 21,000
professionals across 21 delivery centers worldwide including Costa
Rica, India, Philippines, Romania, Sri Lanka and United Kingdom.
For more information, visit www.wns.com.
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