WNS Awarded 'Best New Outsourced Shared Services Organization' for Successfully Integrating Aviva's Offshore Operations
June 23 2009 - 4:00AM
Marketwired
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
business process outsourcing (BPO) services, has been awarded the
2009 Shared Services Excellence Award for Best New Outsourced
Services Delivery by the Shared Services and Outsourcing Network
(SSON), presented at the Shared Services Week held recently in
Budapest. The company was honored for its outstanding shared
services delivery for Aviva plc, one of the world's largest
insurance groups.
In 2008, WNS was awarded an 8-year 4-month contract from Aviva
to deliver a full spectrum of business process outsourcing
services, including life and general insurance processing
functions, along with finance and accounting, customer care and
other support services to Aviva's UK and Canadian businesses.
As part of this contract, WNS also acquired the offshore
operations of Aviva. WNS was recognized by SSON based on the
successful integration of Aviva's offshore operations. The award
bears testament to WNS's ability to successfully manage a complex
integration of five operations in 90 days, consolidating Aviva's
own shared services operations with those of three providers in
five locations across India and Sri Lanka, with over 5000
employees.
"The integration has been a great success with a strong focus on
people management, harmonizing the policies across the organization
in order to ensure that service levels were met during transition,"
said Steve Turpie, CEO, Aviva Global Services, India. "WNS's senior
management created an atmosphere of trust and support which helped
build the confidence of everyone at Aviva about life after
transfer, while also laying a foundation for a long term commitment
to the new organization."
"One of the drivers of the success of the WNS/Aviva relationship
is our joint ability to work in a hand in glove relationship," said
Eric Selvadurai, Managing Director, WNS Europe. "Our people are our
strongest asset, and our commitment to best practices in people
management drives value for Aviva."
About SSON's Annual Shared Services Excellence Awards
The Shared Service and Outsourcing Network is the world's
largest and most established community of shared services and
outsourcing professionals with over 10,000 members. Its annual
Shared Services Excellence Awards honor, promote and recognize both
captive and outsourced shared services that demonstrate winning
practices. These awards form the industry's benchmark in terms of
best practice and business excellence. Open to all captive and
outsourced shared services organizations from all countries, the
awards are judged by a panel of leading industry experts. They
provide an opportunity for shared services and outsourcing
professionals to gain recognition for excellence and
initiative.
About WNS
WNS is a leading global business process outsourcing company.
Deep industry and business process knowledge, a partnership
approach, comprehensive service offering and a proven track record
enable WNS to deliver business value to some of the leading
companies in the world. WNS is passionate about building a
market-leading company valued by our clients, employees, business
partners, investors and communities. For more information, visit
www.wns.com
MEDIA CONTACT: Sumi Gupta Global Head - Public Relations WNS
(Holdings) Limited Email Contact +91 (22) 4095 2100 Josh Passman
CJP Communications +1 212 279-3115 ext. 203 Email Contact INVESTOR
CONTACT: Alan Katz VP -- Investor Relations WNS (Holdings) Limited
+1 212 599-6960 ext. 241 Email Contact
WNS (NYSE:WNS)
Historical Stock Chart
From May 2024 to Jun 2024
WNS (NYSE:WNS)
Historical Stock Chart
From Jun 2023 to Jun 2024