WNS (Holdings) Limited (NYSE: WNS), a leading provider of global business process outsourcing (BPO) services, today announced results for the fiscal third quarter 2009 ended December 31, 2008 and reaffirmed its guidance on revenue less repair payments and adjusted net income (or net income excluding amortization of intangible assets, share-based compensation, related fringe benefit taxes and minority interest share of loss) guidance for fiscal 2009.

Revenue for the fiscal third quarter 2009 of $134.0 million represented an increase of 15.9% over the corresponding quarter in the prior fiscal year, while revenue less repair payments at $99.6 million increased 34.5% over the same quarter in corresponding period. Aviva Global Services (AGS) and Call 24/7 Limited, which WNS acquired in July and April 2008, respectively, contributed to the growth in this quarter.

�We had another strong quarter in terms of bottom line growth and margin expansion, which resulted in the highest adjusted net income quarterly results we have ever achieved. While the impact of exchange rates continues to affect our top line, we experienced increased volumes and organic growth on a constant currency basis,� said Neeraj Bhargava, Group Chief Executive Officer. �I am pleased that our focus on operational efficiencies, which includes a decrease in attrition, has resulted in improved margins this quarter.�

Net income including minority interest for the fiscal third quarter 2009 was $2.1 million compared to $5.5 million during the corresponding quarter in the prior fiscal year. The net income in the current quarter was impacted by amortization charges from the acquisition of AGS and higher foreign exchange losses due to the re-valuation of British Pound-denominated assets.

Adjusted net income was $12.9 million, an increase of 59.8% over the corresponding quarter in the prior year. The primary drivers of this increase were revenue growth, tighter cost management and increased income from WNS�s acquisitions. This increase was partially offset by losses associated with the re-valuation of British Pound-denominated assets.

WNS recorded a basic income per ADS of $0.05 for fiscal third quarter 2009. Adjusted income per ADS (or income per ADS excluding amortization of intangible assets, share-based compensation, related fringe benefit taxes and minority interest share of loss) was $0.30 for the quarter.

�Despite the base business being on track this quarter, the continued decline of the British Pound significantly impacted our reported revenues. However, our adjusted net income was strong and we see additional opportunities to improve profitability by achieving greater synergies through integration of our recent acquisitions,� said Alok Misra, Group Chief Financial Officer. �Our DSOs decreased substantially to what we believe is now an industry-leading metric. In this economic environment, this demonstrates our focus on improving collection of our receivables and close management of our cash flows.�

Financial Highlights: Fiscal Third Quarter Ended December 31, 2008

  • Quarterly revenue of $134.0 million, up 15.9% from the corresponding quarter last year.
  • Quarterly revenue less repair payments of $99.6 million, up 34.5% from the corresponding quarter last year.
  • Quarterly net income including minority interest of $2.1 million compared to $5.5 million from the corresponding quarter last year.
  • Quarterly adjusted net income (or net income excluding amortization of intangible assets, share-based compensation, related fringe benefit taxes and minority interest share of loss) of $12.9 million, up 59.8% from the corresponding quarter last year.
  • Quarterly basic income per ADS of $0.05, compared with $0.13 for the corresponding quarter last year.
  • Quarterly adjusted basic income per ADS (or income per share excluding amortization of intangible assets, share-based compensation, related fringe benefit taxes and minority interest share of loss) of $0.30, up from $0.19 for the corresponding quarter last year.

Reconciliations of non-GAAP financial measures to GAAP operating results are included at the end of this release.

Key Business and Organizational Developments

In the past quarter, WNS announced the following key developments:

  • Contract renewal for three years with extension options with Centrica, WNS�s third largest client, to provide support for customer service for its subsidiaries, British Gas and Direct Energy.
  • Contract renewal for six years with SAS Airlines, the largest airline company in Scandinavia, to deliver passenger revenue accounting processes.
  • Contract renewal for five years with SITA, a global specialist in air transport communication and information technology solutions, to enhance supply chain management and customer service.
  • On January 27, 2009, WNS announced that Neeraj Bhargava will transition into the role of Strategic Advisor. Mr. Bhargava will remain in his current role as CEO and Board member until a successor transitions into the CEO position.

Fiscal 2009 Guidance

WNS reiterated the following guidance for the fiscal year ending March 31, 2009:

  • Revenue less repair payments is expected to be between $385 million and $400 million. This assumes an average USD to GBP range of 1.45 to 1.60 for the remainder of the year.
  • Adjusted net income (or net income excluding amortization of intangible assets, share-based compensation, related fringe benefit taxes and minority interest share of loss) is expected to range between $46 million and $49 million.

�The value of the British Pound has further declined since we last updated our revenue guidance. While we are confident of meeting our guidance, our top line performance will likely fall to the lower end of the range for the fiscal year 2009 given where the Pound is today,� continued Misra. �Cash generation remains strong and our cash balance has grown. We are well-positioned to meet our debt obligations in July 2009, when the first payment on our term loan is due.�

Conference Call

WNS will host a conference call on February 5, 2009 at 8 am (ET) to discuss the company's quarterly results. To participate, callers can dial: +1-800-295-3991; international dial-in +1-617-614-3924; participant passcode 1352836. A replay will also be made available for one week following the call at +1-888-286-8010; international dial-in +1-617-801-6888; passcode 10750661, for a period of three months beginning two hours after the end of the call. A webcast will be available online at www.wns.com.

About WNS

WNS Holdings Ltd. [NYSE: WNS] is a leading global business process outsourcing company. Deep industry and business process knowledge, a partnership approach, comprehensive service offering and a proven track record enables WNS to deliver business value to some of the leading companies in the world. WNS is passionate about building a market-leading company valued by our clients, employees, business partners, investors and communities. For more information, visit www.wnsgs.com.

About Non-GAAP Financial Measures

For financial statement reporting purposes, the company has two reportable segments: WNS Global BPO and WNS Auto Claims BPO. In the auto claims segment, which includes WNS Assistance and Chang Limited, WNS provides claims-handling and accident-management services, in which it arranges for automobile repairs through a network of third-party repair centers. In its accident-management services, WNS acts as the principal in dealings with the third-party repair centers and clients.

In order to provide accident-management services, the Company arranges for the repair through a network of repair centers. Repair costs are invoiced to customers. Amounts invoiced to customers for repair costs paid to the automobile repair centers are recognized as revenue. The Company uses revenue less repair payments for �fault� repairs as a primary measure to allocate resources and measure segment performance. Revenue less repair payments is a non-GAAP measure which is calculated as revenue less payments to repair centers. For �Non fault repairs,� revenue including repair payments is used as a primary measure. As the Company provides a consolidated suite of accident management services including credit hire and credit repair for its �Non fault� repairs business, the Company believes that measurement of that line of business has to be on a basis that includes repair payments in revenue.

The Company believes that the presentation of this non-GAAP measure in the segmental information provides useful information for investors regarding the segment�s financial performance. The presentation of this non-GAAP information is not meant to be considered in isolation or as a substitute for the Company�s financial results prepared in accordance with US GAAP.

Safe Harbor Statement under the provisions of the United States Private Securities Litigation Reform Act of 1995

This news release contains forward-looking statements, as defined in the safe harbor provisions of the US Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements regarding expected future financial results. These statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from�those that may be projected by these forward looking statements. These risks and uncertainties include but are not limited to technological innovation; telecommunications or technology disruptions; future regulatory actions and conditions in our operating areas; our dependence on a limited number of clients in a limited number of industries; our ability to attract and retain clients; our ability to expand our business or effectively manage growth; our ability to hire and retain enough sufficiently trained employees to support our operations; negative public reaction in the US or the UK to offshore outsourcing; regulatory, legislative and judicial developments; increasing competition in the business process outsourcing industry; political or economic instability in India, Sri Lanka and Jersey; worldwide economic and business conditions, including a slowdown in the US and Indian economies and in the sectors in which our clients are based and a slowdown in the BPO and IT sectors world-wide; our ability to successfully grow our revenues, expand our service offerings and market share and achieve accretive benefits from our acquisition of Aviva Global Services Singapore Private Limited and our master services agreement with Aviva Global Services (Management Services) Private Limited; our ability to successfully consummate strategic acquisitions, as well as other risks detailed in our reports filed with the US Securities and Exchange Commission. These filings are available at www.sec.gov. We may, from time to time, make additional written and oral forward-looking statements, including statements contained in our filings with the Securities and Exchange Commission and our reports to shareholders. You are cautioned not to place undue reliance on these forward-looking statements, which reflect management�s current analysis of future events. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Reconciliation of revenue less repair payments (non-GAAP) to revenue (GAAP) � �

Three months ended

Nine months ended

December 31,December 31,2008 � � 2007 � � 2008 � � 2007 (Amount in thousands) Revenue less repair payments (Non-GAAP) $ 99,607 � $ 74,056 $ 290,831 � $ 215,564 Add: Payments to repair centers � 34,403 � � 41,589 � � 115,920 � � 128,182 Revenue (GAAP) $ 134,010 � $ 115,645 � $ 406,751 � $ 343,746 � Reconciliation of cost of revenue (non-GAAP to GAAP)Three months ended Nine months ended December 31,December 31,2008 � � 2007 � � 2008 � � 2007 (Amount in thousands) Cost of revenue (Non-GAAP) $ 62,627 $ 50,272 $ 194,509 $ 146,354 Add: Payments to repair centers � 34,403 � � 41,589 � � 115,920 � � 128,182 Cost of revenue (GAAP) $ 97,030 � $ 91,862 � $ 310,429 � $ 274,536 � Reconciliation of selling, general and administrative expense (non-GAAP to GAAP)Three months ended Nine months ended December 31,December 31,2008 � � 2007 � � 2008 � � 2007 (Amount in thousands) Selling, general and administrative expenses (excluding share-based compensation expense and FBT(1)) (Non-GAAP) $ 16,206 $ 16,653 $ 50,439 $ 47,367 Add: Share-based compensation expense 2,612 892 7,349 3,056 Add: FBT1 � 84 � � 232 � � 615 � � 859 Selling, general and administrative expenses (GAAP) $ 18,902 � $ 17,777 � $ 58,403 � $ 51,282

1

FBT means the fringe benefit taxes on options and restricted share units granted to employees under the WNS 2002 Stock Incentive Plan and the WNS 2006 Incentive Award Plan (as applicable) payable by WNS to the government of India.

Three months endedNine months ended December 31,December 31,2008 � � 2007 � � 2008 � � 2007 (Amount in thousands) Operating income (excluding amortization and � � impairment of goodwill and intangible assets, share-based compensation and FBT(1)) (Non-GAAP) $ 21,667 $ 7,724 $ 48,564 $ 23,696 Less: Amortization of intangible assets 7,419 897 16,900 2,205 Less: Impairment of goodwill and intangible assets � � � 15,464 Less: Share-based compensation expense 3,505 1,486 10,030 4,909 Less: FBT1 � 84 � � 232 � � 615 � � 859 Operating (loss) income (GAAP) $ 10,659 � $ 5,109 � $ 21,019 � $ 259 � Reconciliation of net income (non-GAAP to GAAP)Three months ended Nine months ended December 31,December 31,2008 � � 2007 � � 2008 � � 2007 (Amount in thousands) Net income (excluding amortization and impairment of goodwill and intangible assets, share-based compensation, FBT(1) and minority interest share of loss) (Non-GAAP) $ 12,894 $ 8,069 $ 32,997 $ 26,877 Less: Amortization of intangible assets 7,419 897 16,900 2,205 Less: Impairment of goodwill and intangible assets � � � 15,464 Less: Share-based compensation expense 3,505 1,486 10,030 4,909 Less: FBT1 84 232 615 859 Add: Minority interest share of loss � 180 � � � � � 180 � � � Net income (GAAP) $ 2,066 � $ 5,454 � $ 5,632 � $ 3,440

1

� FBT means the fringe benefit taxes on options and restricted share units granted to employees under the WNS 2002 Stock Incentive Plan and the WNS 2006 Incentive Award Plan (as applicable) payable by WNS to the government of India. Reconciliation of Basic income per ADS (non-GAAP to GAAP)Three months endedNine months ended December 31,December 31,2008 � � 2007 � � 2008 � � 2007 Basic income per ADS (excluding amortization � � and impairment of goodwill and intangible assets, share-based compensation, FBT(1) and minority interest share of loss) (Non-GAAP) $ 0.30 $ 0.19 $ 0.78 $ 0.64 Less: Adjustments for amortization and impairment of goodwill and intangible assets, share-based compensation, FBT(1) and minority interest share of loss � 0.25 � � 0.06 � � 0.65 � � 0.56 Basic income per ADS (GAAP) $ 0.05 � $ 0.13 � $ 0.13 � $ 0.08 � Reconciliation of Diluted income per ADS (non-GAAP to GAAP)Three months ended Nine months ended December 31,December 31,2008 � � 2007 � � 2008 � � 2007 Diluted income per ADS (excluding amortization and impairment of goodwill and intangible assets, share-based compensation, FBT(1) and minority interest share of loss) (Non-GAAP) $ 0.30 $ 0.19 $ 0.76 $ 0.63 Less: Adjustments for amortization and impairment of goodwill and intangible assets, share-based compensation, FBT(1 )and minority interest share of loss � 0.25 � � 0.06 � � 0.63 � � 0.55 Diluted income/(loss) per ADS (GAAP) $ 0.05 � $ 0.13 � $ 0.13 � $ 0.08

1

� FBT means the fringe benefit taxes on options and restricted share units granted to employees under the WNS 2002 Stock Incentive Plan and the WNS 2006 Incentive Award Plan (as applicable) payable by WNS to the government of India. WNS (HOLDINGS) LIMITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) (Amounts in thousands, except per share data) � � Three months endedNine months ended December 31,December 31,

2008

� �

2007

2008

2007

� � � Revenue Third parties $ 133,289 $ 114,781 $ 404,250 $ 341,268 Related parties � 721 � � � 864 � � � 2,501 � � � 2,478 � � 134,010 115,645 406,751 343,746 Cost of revenue � 97,030 � � � 91,862 � � � 310,429 � � � 274,536 � � Gross profit 36,980 23,783 96,322 69,210 Operating expenses Selling, general and administrative expenses 18,902 17,777 58,403 51,282 Amortization of intangible assets 7,419 897 16,900 2,205 Impairment of goodwill and intangible assets � � � � � � � � � � � � � 15,464 � � Operating income 10,659 5,109 21,019 259 Other (expense) income, net (4,113 ) 2,052 (5,901 ) 6,963 Interest expense �

(3,955

)

� � (21

)

� � (7,322 ) � � (23

)

� Income before income taxes 2,591 7,140 7,796 7,199 Provision for income taxes � (705 ) � � (1,686 ) � � (2,344 ) � � (3,759 ) � Income before minority interests 1,886 5,454 5,452 3,440 Minority interest share of loss � 180 � � � � � � � 180 � � � � � Net income $ 2,066 � � $ 5,454 � � � 5,632 � � $ 3,440 � � � Basic income per share $ 0.05 $ 0.13 $ 0.13 $ 0.08 Diluted income per share $ 0.05 $ 0.13 $ 0.13 $ 0.08 WNS (HOLDINGS) LIMITED CONDENSED CONSOLIDATED BALANCE SHEETS (Amounts in thousands, except share and per share data)December 31March 31 2008 2008 (Unaudited) ASSETS Current assets: Cash and cash equivalents $ 36,628 $ 102,698 Bank deposits and marketable securities � 8,074 Accounts receivable, net of allowance of $7,564 and $1,784, respectively 62,221 47,302 Accounts receivable � related parties 47 586 Funds held for clients 4,909 6,473 Employee receivables 1,126 1,179 Prepaid expenses 4,440 3,776 Prepaid income taxes 3,256 2,776 Deferred tax assets� current 672 618 Foreign currency derivative contracts � current 10,184 � Other current assets 17,959 8,596 � Total current assets 141,442 182,078 Goodwill 85,093 87,470 Intangible assets, net 227,418 9,393 Property, plant and equipment, net 54,014 50,840 Other assets � non current 2,719 1,278 Deposits 8,420 7,391 Deferred tax assets � non current 16,129 8,055 � TOTAL ASSETS $ 535,235 $ 346,505 � � LIABILITIES AND SHAREHOLDERS� EQUITY Current liabilities: Accounts payable $ 22,905 $ 15,562 Accounts payable � related parties � 6 Long term debt � current 20,000 � Short term line of credit 5,511 � Accrued employee costs 25,215 26,848 Deferred revenue � current 6,326 7,790 Income taxes payable 4,693 1,879 Deferred tax liabilities � current 1,489 211 Accrual for earn-out payment � 33,699 Other current liabilities 35,882 25,806 � Total current liabilities 122,021 111,801 Long term debt � non current 180,000 � Deferred revenue � non current 3,134 1,549 Deferred rent 2,301 2,627 Accrued pension liability 2,152 1,544 Deferred tax liabilities � non current 10,709 1,834 Liability on outstanding derivative and interest swap contracts � non current 11,818 � Minority interest 120 � � TOTAL LIABILITIES 332,255 119,355 Shareholders� equity: Ordinary shares, $0.16 (10 pence) par value, authorized: 50,000,000 shares;

Issued and outstanding: 42,582,566 and 42,363,100 shares, respectively

6,664 6,622 Additional paid-in capital 180,182 167,459 Ordinary shares subscribed: Nil and 1,666 shares, respectively � 10 Retained earnings 44,471 38,839 Accumulated other comprehensive (loss) income (28,337 ) 14,220 � Total shareholders� equity 202,980 227,150 � TOTAL LIABILITIES AND SHAREHOLDERS� EQUITY $ 535,235 $ 346,505 WNS (HOLDINGS) LIMITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) (Amounts in thousands)

Nine months ended

December 31,

2008

2007

� � � Cash flows from operating activities Net cash provided by operating activities $ 40,441 $ 20,730 � Cash flows from investing activities Acquisitions, net of cash received (291,225

)

(34,815 ) Facility and property cost (16,800 ) (21,725 ) Proceeds from sale of assets, net 219 101 Transfer of delivery centre to AVIVA � 1,570 Marketable securities and deposits � 7,687 � � 12,000 � Net cash used in investing activities � (300,119 ) � (42,869 ) � � Cash flows from financing activities Proceeds from exercise of stock options 1,103 1,851 Excess tax benefits from share-based compensation 1,544 1,987 Proceeds from long term debt, net 199,438 � Initial Public Offering expenses � (150 ) Short term borrowing availed 7,980 � Short term borrowing repaid (9,244 ) � Principal payments under capital leases � (182 ) � (7 ) Net cash provided by financing activities � 200,640 � � 3,681 � � � � Effect of exchange rate changes on cash and cash equivalents (7,032 ) 2,643 � Net change in cash and cash equivalents

(66,070

)

(15,815 ) Cash and cash equivalents at beginning of period � 102,698 � � 112,340 � � Cash and cash equivalents at end of period $ 36,628$ 96,525
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