OVERLAND PARK,
Kan., Sept. 25,
2019 /PRNewswire/ -- Sprint (NYSE: S)
announced an agreement to provide a custom network solution to
KM2 Solutions – a nearshore outsourcing company based in
the United States – to provide
connectivity from customer centers in Latin America and the Caribbean to U.S.-based data centers. The
customized solution, which leverages Sprint's world-class wireline
network, now allows KM2 to further diversify its
offerings to provide premium communications and business services
to its customers. The custom network began operations this
month.
![Sprint Corp. Logo (PRNewsfoto/Sprint Corp.) Sprint Corp. Logo (PRNewsfoto/Sprint Corp.)](https://mma.prnewswire.com/media/623994/Sprint_Corp_Logo.jpg)
"We are proud to offer a solution that leverages Sprint's
leading wireline network connectivity and allows businesses to
further diversify their customer offerings," said Michael Fitz, VP & General Manager Global
Wireline Business Unit, Sprint. "We know firsthand how advanced
technologies like these can benefit the company-to-customer
relationship and are excited to help KM2 Solutions
deliver quality performance while also solving client-specific
needs."
The Sprint team worked closely with KM2
Solutions and network management consultants, DLB and Nationwide,
LLC, to design a custom solution that provided ongoing
monitoring, performance management and complete network stability.
The new network will ensure that KM2 is able to
continuously manage its customer centers through a full variety of
service-focused programs, like email, chat, text messaging, faxing
and phone – ultimately allowing KM2 to utilize Sprint as
a one-stop shop for all of its business communication
needs.
"KM2 Solutions needed
an international network partner that had the expertise to not only
design a robust network, but also have the ability to service all
locations with flexible service offerings," said David Kreiss, President & CEO of
KM2 Solutions. "The robust global
network offered by Sprint gives us the ability to indefinitely
scale our operation at any of our nearshore countries of operation.
Sprint helps ensure the reliability and uptime that our clients
depend on."
The network connectivity will be implemented through
Honduras, Colombia, St.
Lucia, Dominican Republic,
Barbados and Grenada, and will be routed through two
geographically diverse data centers located in the United States. Complete and customizable
network solutions, like the one Sprint is providing KM2,
are especially important as severe storms and antiquated network
infrastructures create challenges for companies that require
high-quality and reliable connectivity in these areas.
KM2 employs more than 4,000 people
who support US businesses across various industries, like finance,
healthcare and ecommerce.
For more information or to schedule an interview with a
Sprint executive, please contact Sprint@GoDRIVEN360.com.
About Sprint
Sprint (NYSE: S) is a
communications services company that creates more and better
ways to connect its customers to the things they care about
most. Sprint served 54.3 million connections as of
June 30, 2019 and is widely
recognized for developing, engineering and deploying innovative
technologies, including the first wireless 4G service from a
national carrier in the United
States; leading no-contract brands including Virgin Mobile
USA, Boost Mobile, and Assurance
Wireless; instant national and international push-to-talk
capabilities; and a global Tier 1 Internet backbone. Today,
Sprint's legacy of innovation and service continues with an
increased investment to dramatically improve coverage, reliability,
and speed across its nationwide network and commitment to launching
a 5G mobile network in the U.S. You can learn more and visit Sprint
at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
View original content to download
multimedia:http://www.prnewswire.com/news-releases/sprint-creates-custom-network-solution-to-provide-wireline-connectivity-to-us-based-data-centers-for-leading-outsourcing-company-300925324.html
SOURCE Sprint