Sedgwick CMS viaOne(R) Alert Feature Offers Advanced Claim Status Notification Capabilities
October 02 2007 - 10:35AM
PR Newswire (US)
MEMPHIS, Tenn., Oct. 2 /PRNewswire/ -- Sedgwick Claims Management
Services, Inc. (Sedgwick CMS) today announced the launch of an
advanced user-managed alert feature for notifying Sedgwick CMS
clients of changes in the status of claims in the company's
JURIS(R) claims management information system. The alert feature is
now included with viaOne(R) view, part of the Sedgwick CMS viaOne
suite of Web-based tools for providing convenient access to the
claims information and user-controlled data management and
reporting capabilities of JURIS. The new viaOne alert feature
increases the value of claims information for Sedgwick CMS clients
by expanding user-defined parameters for notification of new
developments affecting individual claims and facilitating
accelerated analysis of claim trends. The notification utility
includes an extensive menu of information tracking points and
comprehensive sequencing options. These capabilities enable system
users to establish unlimited numbers of alert triggers based on
factors such as the duration, severity and processing status of
claims. Users can also create alert nesting routines which
integrate combinations of contingencies into a single alert
trigger. The alert feature operates with all JURIS-supported lines
of business including workers' compensation, disability, FMLA and
other employee absence, and liability claims management activities.
Other functionalities include a variety of options for the delivery
of notifications, links to full files for claims associated with an
alert, and customization of the duration of the alert and the
length of time alert data will be retained. The new viaOne alert
feature delivers actionable information to risk management and
human resource professionals. As part of the proprietary Sedgwick
CMS viaOne system for tracking and managing claims information, it
provides users with a reporting and planning tool of exceptional
usefulness, flexibility, security and reliability. Sedgwick Claims
Management Services, Inc. is the leading North American provider of
innovative claims and productivity management solutions. Sedgwick
CMS and its affiliated companies deliver cost-effective claims
administration, managed care, program management, risk consulting
and related services to clients through the expertise of 6,200
colleagues in a hundred and fifty offices in the U.S. and Canada.
The company specializes in workers' compensation; disability, FMLA
and other employee absence; and general, automobile and
professional liability claims services. Sedgwick CMS and its
affiliates design and implement customized programs based on proven
practices that meet client needs. For more see
http://www.sedgwickcms.com/. Sedgwick CMS is a minority-owned
subsidiary of Fidelity National Financial Inc., (NYSE:FNF), number
264 on the Fortune 500 and a leading provider of title insurance,
specialty insurance and claims management services. More
information about FNF can be found at http://www.fnf.com/. The
other principal investors in Sedgwick CMS are Thomas H. Lee
Partners, L.P. and Evercore Partners (NYSE:EVR). Contact: Frank J.
Huffman, Senior Vice President, Corporate Communications,
901-415-7548, . DATASOURCE: Sedgwick Claims Management Services,
Inc. CONTACT: Frank J. Huffman, Senior Vice President, Corporate
Communications of Sedgwick Claims Management Services, Inc.,
+1-901-415-7548, Web site: http://www.sedgwickcms.com/
http://www.fnf.com/
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