Scottish Widows Bank Implements Fidelity's Profile for Mortgage Administration JACKSONVILLE, Fla., July 15 /PRNewswire-FirstCall/ -- Fidelity National Financial, Inc. (NYSE:FNF), a Fortune 500 provider of products and outsourced services and solutions to financial institutions and the real estate industry, and its Fidelity Information Services ("Fidelity") division today announced that all mortgage business at Scottish Widows Bank will be administered using Fidelity's core processing solution, Profile. Mortgage administration at the Bank was previously outsourced to a third party, and the migration to Profile means that the Bank will now directly manage the systems and processes needed to provide first-class customer service. Scottish Widows Bank staff will be able to take ownership of the end-to-end process as all mortgage loans, including mortgage deposit accounts and mortgage reserve accounts, will be on one system. This enables more efficient processing, is particularly beneficial to handling support for offset mortgage products and allows staff to have improved influence over the complete customer experience. "This implementation is a significant and positive change for the Bank," said Graeme Hartop, Managing Director, Scottish Widows Bank. "By utilising the leading-edge technology provided in Profile, we now have a more cost- effective operating model that enables us to react more quickly to changes in the market and allows us to leverage our customer service practice." Scottish Widows Bank, founded in 1995, is wholly owned by Scottish Widows Group Limited and offers a range of High Interest Deposit Accounts, Mortgages, Lifetime Mortgages and Policy Loans. Scottish Widows is one of Britain's strongest and most respected financial institutions and the Bank is proud to continue the tradition of providing quality products and services. To enable the Bank to have full responsibility of its mortgage administration, the installation of Profile was achieved following many months of hard work by a dedicated project team. The close-working partnership will continue to support further work to migrate all mortgage accounts to Profile with Fidelity resources on site to ensure the project runs smoothly and on time. "Bringing the administration on to Profile gives the Bank greater flexibility in bringing its financial product offerings to the market place and enables it to better direct the servicing of its mortgage products," said Jim Wilson, President, Fidelity Information Services, International Division. "This move also provides Scottish Widows Bank with operational efficiency improvements and cost savings." "The Bank has seen tremendous growth in its niche business over the last 10 years and, with new business volumes at record highs, the need for a system that offers increased automation, efficient processing and flexible functionality is vital to its strategy for sustainable growth." Trusted by over 350 financial institutions in 18 countries, Profile is a multi-currency, multi-lingual core bank processing solution providing a highly scalable architecture for an integrated banking environment. It has real-time capabilities and offers operational efficiencies that can significantly enhance the competitiveness of a financial institution. Scottish Widows Group is part of the LloydsTSB Group of companies. Profile currently administers other systems for the LloydsTSB Group, including the Group's offset mortgage facility. "This latest expansion of our relationship with the Group is an important endorsement of the success of the system in delivering real strategic benefits to the organisation," added Wilson. All new mortgage business at Scottish Widows Bank is now being processed on Profile and it is planned that all existing mortgage accounts established prior to June will be migrated on to Profile in the autumn of 2005. Scottish Widows Bank is part of the larger Scottish Widows Group, predominantly an insurance company with a very strong brand in the UK. Continuing high standards of service have kept Scottish Widows Bank ahead of the competition by adhering to our stated policy of building a sustainable, long-term business through profitable growth. This prudent approach to business -- combined with fair and even handed treatment of customers -- is in line with the strong business and ethical policies which have been a feature of the growth and development of Scottish Widows throughout its history. Scottish Widows Group is part of the LloydsTSB Group of companies. LloydsTSB is a leading UK-based financial services group, whose businesses provide a comprehensive range of banking and financial services in the UK and overseas. The main businesses and activities of the group include insurance, investments, wholesale and international banking, and a full range of retail banking and financial services to some 15 million personal and small business customers. Fidelity National Financial, Inc., number 261 on the Fortune 500, is a provider of products and outsourced services and solutions to financial institutions and the real estate industry. FNF is the largest title insurance company in the U.S., with nearly 31 percent market share, and is also a provider of other specialty insurance products, including flood insurance, homeowners insurance and home warranty insurance. Through its majority-owned subsidiary Fidelity Information Services, Inc. ("Fidelity"), the Company is a leading provider of technology solutions, processing services and information services to the financial services and real estate industries. Fidelity software processes nearly 50 percent of all U.S. residential mortgages, it has processing and technology relationships with 35 of the top 50 Global banks, including 9 of the top 10, and over 2,000 clients in more than 60 countries who rely on its processing and outsourcing products and services. More information about the FNF family of companies can be found at http://www.fnf.com/ and http://www.fidelityinfoservices.com/ . This press release contains statements related to future events and expectations and, as such, constitutes forward-looking statements. These forward-looking statements are subject to known and unknown risks, uncertainties and other factors that may cause actual results, performance or achievements of the Company to be different from those expressed or implied above. The Company expressly disclaims any duty to update or revise forward- looking statements. The risks and uncertainties which forward-looking statements are subject to include, but are not limited to, the effect of governmental regulations, the economy, competition and other risks detailed from time to time in the "Management's Discussion and Analysis" section of the Company's Form 10-K and other reports and filings with the Securities and Exchange Commission. DATASOURCE: Fidelity National Financial, Inc. CONTACT: Daniel Kennedy Murphy, Senior Vice President, Finance and Investor Relations, Fidelity National Financial, Inc., +1-904-854-8120, or , or Louise Lingwood, Marketing Communications, Fidelity Information Services, International, +011-44-1923-713-136, or Web site: http://www.fnf.com/ http://www.fidelityinfoservices.com/

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