Scottish Widows Bank Implements Fidelity's Profile for Mortgage Administration
July 15 2005 - 8:30AM
PR Newswire (US)
Scottish Widows Bank Implements Fidelity's Profile for Mortgage
Administration JACKSONVILLE, Fla., July 15 /PRNewswire-FirstCall/
-- Fidelity National Financial, Inc. (NYSE:FNF), a Fortune 500
provider of products and outsourced services and solutions to
financial institutions and the real estate industry, and its
Fidelity Information Services ("Fidelity") division today announced
that all mortgage business at Scottish Widows Bank will be
administered using Fidelity's core processing solution, Profile.
Mortgage administration at the Bank was previously outsourced to a
third party, and the migration to Profile means that the Bank will
now directly manage the systems and processes needed to provide
first-class customer service. Scottish Widows Bank staff will be
able to take ownership of the end-to-end process as all mortgage
loans, including mortgage deposit accounts and mortgage reserve
accounts, will be on one system. This enables more efficient
processing, is particularly beneficial to handling support for
offset mortgage products and allows staff to have improved
influence over the complete customer experience. "This
implementation is a significant and positive change for the Bank,"
said Graeme Hartop, Managing Director, Scottish Widows Bank. "By
utilising the leading-edge technology provided in Profile, we now
have a more cost- effective operating model that enables us to
react more quickly to changes in the market and allows us to
leverage our customer service practice." Scottish Widows Bank,
founded in 1995, is wholly owned by Scottish Widows Group Limited
and offers a range of High Interest Deposit Accounts, Mortgages,
Lifetime Mortgages and Policy Loans. Scottish Widows is one of
Britain's strongest and most respected financial institutions and
the Bank is proud to continue the tradition of providing quality
products and services. To enable the Bank to have full
responsibility of its mortgage administration, the installation of
Profile was achieved following many months of hard work by a
dedicated project team. The close-working partnership will continue
to support further work to migrate all mortgage accounts to Profile
with Fidelity resources on site to ensure the project runs smoothly
and on time. "Bringing the administration on to Profile gives the
Bank greater flexibility in bringing its financial product
offerings to the market place and enables it to better direct the
servicing of its mortgage products," said Jim Wilson, President,
Fidelity Information Services, International Division. "This move
also provides Scottish Widows Bank with operational efficiency
improvements and cost savings." "The Bank has seen tremendous
growth in its niche business over the last 10 years and, with new
business volumes at record highs, the need for a system that offers
increased automation, efficient processing and flexible
functionality is vital to its strategy for sustainable growth."
Trusted by over 350 financial institutions in 18 countries, Profile
is a multi-currency, multi-lingual core bank processing solution
providing a highly scalable architecture for an integrated banking
environment. It has real-time capabilities and offers operational
efficiencies that can significantly enhance the competitiveness of
a financial institution. Scottish Widows Group is part of the
LloydsTSB Group of companies. Profile currently administers other
systems for the LloydsTSB Group, including the Group's offset
mortgage facility. "This latest expansion of our relationship with
the Group is an important endorsement of the success of the system
in delivering real strategic benefits to the organisation," added
Wilson. All new mortgage business at Scottish Widows Bank is now
being processed on Profile and it is planned that all existing
mortgage accounts established prior to June will be migrated on to
Profile in the autumn of 2005. Scottish Widows Bank is part of the
larger Scottish Widows Group, predominantly an insurance company
with a very strong brand in the UK. Continuing high standards of
service have kept Scottish Widows Bank ahead of the competition by
adhering to our stated policy of building a sustainable, long-term
business through profitable growth. This prudent approach to
business -- combined with fair and even handed treatment of
customers -- is in line with the strong business and ethical
policies which have been a feature of the growth and development of
Scottish Widows throughout its history. Scottish Widows Group is
part of the LloydsTSB Group of companies. LloydsTSB is a leading
UK-based financial services group, whose businesses provide a
comprehensive range of banking and financial services in the UK and
overseas. The main businesses and activities of the group include
insurance, investments, wholesale and international banking, and a
full range of retail banking and financial services to some 15
million personal and small business customers. Fidelity National
Financial, Inc., number 261 on the Fortune 500, is a provider of
products and outsourced services and solutions to financial
institutions and the real estate industry. FNF is the largest title
insurance company in the U.S., with nearly 31 percent market share,
and is also a provider of other specialty insurance products,
including flood insurance, homeowners insurance and home warranty
insurance. Through its majority-owned subsidiary Fidelity
Information Services, Inc. ("Fidelity"), the Company is a leading
provider of technology solutions, processing services and
information services to the financial services and real estate
industries. Fidelity software processes nearly 50 percent of all
U.S. residential mortgages, it has processing and technology
relationships with 35 of the top 50 Global banks, including 9 of
the top 10, and over 2,000 clients in more than 60 countries who
rely on its processing and outsourcing products and services. More
information about the FNF family of companies can be found at
http://www.fnf.com/ and http://www.fidelityinfoservices.com/ . This
press release contains statements related to future events and
expectations and, as such, constitutes forward-looking statements.
These forward-looking statements are subject to known and unknown
risks, uncertainties and other factors that may cause actual
results, performance or achievements of the Company to be different
from those expressed or implied above. The Company expressly
disclaims any duty to update or revise forward- looking statements.
The risks and uncertainties which forward-looking statements are
subject to include, but are not limited to, the effect of
governmental regulations, the economy, competition and other risks
detailed from time to time in the "Management's Discussion and
Analysis" section of the Company's Form 10-K and other reports and
filings with the Securities and Exchange Commission. DATASOURCE:
Fidelity National Financial, Inc. CONTACT: Daniel Kennedy Murphy,
Senior Vice President, Finance and Investor Relations, Fidelity
National Financial, Inc., +1-904-854-8120, or , or Louise Lingwood,
Marketing Communications, Fidelity Information Services,
International, +011-44-1923-713-136, or Web site:
http://www.fnf.com/ http://www.fidelityinfoservices.com/
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