SAN ANTONIO, Jan. 30, 2012 /PRNewswire/ -- Frost, one of
the largest banks headquartered in Texas, received a record 21 Greenwich
Excellence Awards for small-business and middle-market banking, the
highest number awarded from Greenwich Associates, a provider of
research-based strategy management services for financial
professionals.
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This is the seventh consecutive year that Frost has been
recognized in the Greenwich Associates study of business banking
customers and the first year that Frost received 21 awards, up from
17 last year. The Greenwich Excellence Awards reflect distinguished
service and performance in serving small businesses and
middle-market firms.
"What makes these Greenwich Excellence awards so special is that
they are the result of interviews with our business customers, who
have told Greenwich Associates they appreciate our value
proposition and our commitment to great service," said Dick Evans, chairman and CEO of Frost. "It is a
validation of the way we have been doing business and taking care
of customers in Texas for 144
years."
In both middle-market and small-business banking, Frost was
recognized as a national winner for:
- Overall Satisfaction
- Financial Stability
- Relationship Manager Performance
- Treasury Management Overall Satisfaction
- Website Performance
- Treasury Management Customer Service
- Treasury Management Accuracy of Operations
- Treasury Management Product Capabilities
Frost was also a national winner in small-business banking for
Branch Satisfaction and was named a regional winner for the West in
Overall Satisfaction and Treasury Management Overall Satisfaction
for both middle-market and small-business banking.
Greenwich Associates based the awards on interviews with nearly
13,500 small-business banking executives and 11,500 middle-market
banking executives. Only a handful of more than 750 banks
evaluated stood out as differentiated across a series of
qualitative metrics.
Frost is the banking, investments and insurance subsidiary of
Cullen/Frost Bankers, Inc. (NYSE: CFR), a financial holding company
with $20.3 billion in assets at
December 31, 2011. One of 24 U.S.
banks included in the KBW Bank Index, Frost provides a full range
of business and consumer banking products, investment and brokerage
services, insurance products and investment banking services. Frost
operates more than 115 financial centers across Texas in the Austin, Corpus
Christi, Dallas,
Fort Worth, Houston, Rio Grande Valley and San Antonio regions. Founded in 1868, Frost
has helped Texans with their financial needs during three
centuries. For more information, visit www.frostbank.com.
Contact:
Renee Sabel
210.220.5416
SOURCE Frost Bank