ATLANTA, Dec. 13, 2011 /PRNewswire/ -- Broadspire®, a
Crawford Company and leading third party administrator (TPA) and
medical management services provider, has successfully completed
its launch of the RiskTech claims management system,
converting more than 10 million claims and retiring legacy
systems.
"As Broadspire celebrates our fifth anniversary as a Crawford
Company, the completion of this RiskTech conversion is a
milestone that perfectly represents the investment we've made as a
company in advancing our technology," said Broadspire President and
CEO Ken Martino.
Broadspire's legacy system was converted in 2009 and
Crawford's legacy systems, ARMS
and SISDAT, have been retired. Broadspire clients can now fully
benefit from RiskTech, a rules-based claims management
system that provides:
- The ability to manage attachments including digital statements
for easy accessibility.
- Ease and flexibility for editing and adding codes and
fields.
- Detailed reserve worksheets that help claim professionals
precisely calculate indemnity and medical expenses.
- Easy, secure, real-time access for clients through the Dmitri
Suite(SM) of RMIS services.
- Automatic policy validations that highlight inconsistencies for
further accuracy.
- Claim and medical notes organized for improved communication
between all parties.
- A Broadspire MyClaim(SM) portal that enables injured workers to
view their indemnity payments through any computer or mobile
device.
RiskTech works in concert with Broadspire's e-Triage
system. e-Triage determines obstacles to recovery by recording
claims information as data points, which are examined using
knowledge gained from 750 evidence-based psychological,
clinical and socio-economic studies. Claim professionals then
receive recommendations on how best to help an employee back to
health and work.
"RiskTech customizes the data capture process on a
per-client basis, allowing each to receive the crucial information
needed to drive a claim toward the optimum outcome. By
consolidating our claims into one system, we can concentrate our
training, development and organizational efforts on that system. It
will allow us to continue to improve our already stellar quality,
consistency and outcomes," Martino said.
About Broadspire
Broadspire (www.choosebroadspire.com), a leading international
third party administrator, provides risk management solutions
designed to help clients improve their financial results.
Broadspire offers casualty claim and medical management services to
assist large organizations in achieving their unique goals,
increasing employee productivity and reducing the cost of risk
through professional expertise, technology and data analytics. As a
Crawford Company, Broadspire is based in Atlanta, Ga., with 85 locations throughout
the United States. Services are
offered by Crawford & Company under the Broadspire brand in
Europe (www.Broadspire.eu),
including the United Kingdom
(www.BroadspireTPA.co.uk).
About Crawford
Based in Atlanta, Ga., Crawford
& Company (www.crawfordandcompany.com) is the world's largest
independent provider of claims management solutions to the risk
management and insurance industry as well as self-insured entities,
with an expansive global network serving clients in more than 70
countries. The Crawford System of Claims Solutions(SM) offers
comprehensive, integrated claims services, business process
outsourcing and consulting services for major product lines
including property and casualty claims management, workers
compensation claims and medical management, and legal settlement
administration. The Company's shares are traded on the NYSE under
the symbols CRDA and CRDB.
SOURCE Crawford & Company