Astoria Federal Savings Partners With Deluxe to Enhance Check Program
April 26 2004 - 9:33AM
PR Newswire (US)
Astoria Federal Savings Partners With Deluxe to Enhance Check
Program Deluxe's Conversion Expertise Provides Astoria Federal's
Customers With Greater Convenience ST. PAUL, Minn., April 26
/PRNewswire-FirstCall/ -- Deluxe Financial Services today announced
it has teamed with Lake Success, NY-based Astoria Federal Savings,
the sixth largest thrift in the United States, to provide check
printing services. Under this new relationship, Deluxe will offer
checks and related products directly to Astoria Federal's consumers
through its industry-leading call centers and the Internet. Deluxe
worked closely with Astoria Federal's Retail Operations team to
make the seamless transition to Deluxe. The new relationship will
enable Astoria Federal to offer its Easy, Express, Ultra and Gold
Checking customers the most sought-after specialty and licensed
image check designs and accessories to match consumer interest.
"The checking account is a critical piece of our customer
relationship, so a smooth transition was vitally important," said
Astoria Federal Senior Vice President of Retail Operations Josie
Callari. "Deluxe Financial Services' conversion expertise, coupled
with its exciting product line and dedication to customer service,
was a perfect fit for our company. This new relationship also
allows us the opportunity to demonstrate to our customers one more
way we are 'Putting people first' by offering them greater check
design selection and ordering convenience any time of the day."
"Managing an efficient transition for a check program is becoming
increasingly top of mind for financial institutions, whether they
are changing check printers or are involved in mergers and
acquisitions," said Chuck Feltz, president of Deluxe Financial
Services. "Anticipating and meeting customer needs during the
conversion process is more important than ever because it truly
affects the relationship between a financial institution and its
customers. "Finding innovative ways to exceed customer satisfaction
is a top priority for financial institutions," said Feltz. "By
providing customers with the highest quality checks and outstanding
service, Deluxe will enable Astoria Federal to save their customers
time, while further supporting its very high level of customer
satisfaction." About Deluxe Financial Services Deluxe Financial
Services (Deluxe) is a business unit of Deluxe Corporation
(NYSE:DLX). Building on the company's history as the leading check
printer, Deluxe uses its knowledge and understanding of consumer
preferences to orchestrate outstanding customer experiences for the
financial institutions it serves. Deluxe offers a variety of checks
and related products to enhance customer satisfaction, strengthen
check program security, increase revenue and improve efficiency.
More information about Deluxe is available at
http://www.deluxe.com/ . About Astoria Federal Savings Astoria
Federal Savings and Loan Association, with assets of $22.7 billion,
is the wholly-owned subsidiary of Astoria Financial Corporation
(NYSE:AF). It is the third largest thrift institution headquartered
in New York and sixth largest in the United States. Astoria Federal
embraces its philosophy of "Putting people first" by providing its
700,000 customers and the local communities it serves with quality
financial products and services through 86 convenient branches and
multiple delivery channels, including its website,
http://www.astoriafederal.com/ . Astoria commands the third largest
deposit market share in the attractive Long Island market, which
includes Brooklyn, Queens, Nassau and Suffolk counties with a
population exceeding that of 38 individual states. Astoria
originates mortgage loans through its branches and loan production
offices in New York, an extensive broker network in 19 states,
primarily on the East Coast, and through correspondent
relationships in 44 states. DATASOURCE: Deluxe Corporation CONTACT:
Maureen Hatteberg of Deluxe Financial Services, +1-651-483-7503,
Ben Saukko of Weber Shandwick, +1-952-346-6167, or Dianne
Baumert-Moyik of Astoria Federal Savings, +1-516-327-7863 Web site:
http://www.deluxe.com/ http://www.astoriafederal.com/
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