NORTHBROOK, Ill., July 22 /PRNewswire-FirstCall/ -- In order to
meet customer needs how, when and where they want to be served,
Allstate (NYSE: ALL) today announced the launch of Allstate®
Mobile. This full-featured smartphone application is available
immediately in app stores for iPhone and Blackberry users.
Allstate® Mobile brings key, customer-friendly features to a
single application, allowing users to pay their bill, view policy
information, initiate a claim, or find an agent – all from their
mobile device.
"Allstate wants to make it easy to do business with us," said
Bob Wasserman, Allstate's vice
president of eBusiness. "We're committed to delivering products,
services and tools that customers value by extending the protection
Allstate offers to new places in new ways. Allstate® Mobile is an
important step toward these goals."
The application combines a number of features requested by
customers in a manner that mirrors the other ways customers come in
contact with Allstate.
Allstate® Mobile features include:
- Policy information - including policy numbers, coverage dates
and agent contact information.
- Pay your bill – convenient on-the-go account management
options
- Start a claim – begin the reporting process for filing a
claim
- Agent locator - find Allstate agencies nearby
- Accident toolkit - use to capture relevant information after an
accident
"We want people to have the same experience whether they use
Allstate® Mobile, contact their Allstate agent, call 1-800-ALLSTATE
or visit Allstate.com" Wasserman said. "Allstate® Mobile is another
way customers can take care of their insurance needs in the way
that's easiest for them."
Allstate will add new features and functionality for Allstate®
Mobile later this summer and early fall. Consumers can learn about
all the company's planned smart phone enhancements by visiting
www.allstate.com/mobile.
The Allstate Corporation (NYSE: ALL) is the nation's largest
publicly held personal lines insurer. Widely known through the
"You're In Good Hands With Allstate®" slogan, Allstate is
reinventing protection and retirement to help more than 17 million
households insure what they have today and better prepare for
tomorrow. Consumers access Allstate insurance products (auto, home,
life and retirement) and services through Allstate agencies,
independent agencies, and Allstate exclusive financial
representatives in the U.S. and Canada, as well as via www.allstate.com and
1-800 Allstate®.
SOURCE Allstate